Blulogix

JANUARY 23, 2024

What is the ROI of a Subscription Billing Platform? By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI).

Payment Features 52

Payment Features Payment Services Payments Subscription 52

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Stax

MARCH 26, 2024

With seamless online payment processing, streamlined processes, and enhanced operational efficiency, online terminals simplify transactions, bolster security, and provide valuable insights into customer behavior and sales trends. Analytics and Reporting Tools: Many online terminals have built-in analytics and reporting features.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

Totango

NOVEMBER 27, 2023

Analyzing extensive datasets to forecast trends. When customers achieve their goals, businesses will see more subscription renewals and expansion revenue from upsell and cross-sell opportunities. Predicting customer churn or potential customer issues to inform corrective steps to optimize the customer journey. Upcoming renewals.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

Blulogix

FEBRUARY 9, 2024

This surge in subscription-based business models spans across various industries, from software and media to retail and services, reshaping the consumer landscape and redefining notions of customer engagement and value delivery. Creating a Monetization Framework For Your Business View the Whitepaper Why Subscriptions?

Business Model 52

Business Model Subscription Payment Features Business 52

Intercom, Inc.

NOVEMBER 17, 2021

Over the last few months, we’ve released updates that help you improve and measure your conversational support efforts, engage customers with multichannel transactional messaging and other customer engagement enhancements, and integrate the tools you use every day – including WhatsApp! ??. Conversational engagement.

Engagement 222

Engagement Mobile Metrics Investment 222

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Personalized content recommendations, usage tips, and targeted offers can significantly enhance engagement.

Retention 52

Retention Engagement Strategy AI Search 52

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

User Pilot

MARCH 10, 2024

In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn. Behavioral analysis aims to identify these trends to improve the user experience. Trend analysis helps identify changing user needs over time.

User Experience 101

User Experience Payment Features Trends Engagement 101

Blulogix

FEBRUARY 13, 2024

This blog post explores effective techniques for identifying what your customers truly value and how to align your subscription offerings with these expectations, ensuring your services resonate deeply with your audience. Look for trends that indicate what features or services customers use most and what drives their satisfaction.

Subscription 52

Subscription Payment Features Marketplace as a Service B2B 52

Subscription Flow

DECEMBER 1, 2023

Recurring revenue models, or subscription models , can be a great way for businesses to generate income while providing customers with the options they want. This trend is even affecting business-to-business enterprises. This is how customers canceling their subscriptions will affect their finances.

Subscription 59

Subscription Payment Features Metrics Business 59

Blulogix

FEBRUARY 25, 2024

The dynamic nature of subscription services, coupled with the global reach of digital platforms, introduces unique legal challenges that require careful attention and strategic planning. This may involve consulting with legal experts specialized in digital commerce and subscription services.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

Blulogix

FEBRUARY 17, 2024

The Art of Flexibility: How to Master Dynamic Pricing Models in Subscription Billing By BluLogix Team Adapting to the Pulse of the Market for Maximized Revenue In today’s rapidly evolving digital marketplace, static pricing models are becoming a relic of the past. This data forms the foundation of effective dynamic pricing strategies.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

User Pilot

APRIL 4, 2024

Whether you want to boost user activation or improve product adoption, maximizing product engagement is crucial. But here’s the thing—product engagement can mean different things for various products. That makes it key to understand what product engagement means for your specific offering to track and optimize the right metrics.

Engagement 52

Engagement SaaS Retention User Experience 52

FastSpring

SEPTEMBER 16, 2022

Pricing positioning based on regional purchasing power (2 minutes): Note: Check out our Recession-Proof Pricing Report for a collection of data from the 2009 recession and the global inflation surge in 2021 to look for trends. How to Price a New Product. No matter what your business model, we meet you where you are. About FastSpring.

Pricing 110

Pricing Payment Solutions Payment Services SaaS Payments 110

Neil Patel

APRIL 13, 2021

Is it worth your time, or should you leave the influencer trend behind? While I’m not suggesting you should rely solely on influencer-based marketing, the trend is here to stay, and it’s worth trying. How to Use Influencer Engagement Marketplaces. Engagement. Why You Should Use Influencers in Your Marketing Strategy.

Marketplace as a Service 124

Marketplace as a Service Engagement Social Media Sales Recruiting 124

Blulogix

JANUARY 29, 2024

By BluLogix Team Choosing the appropriate billing system for a subscription-based business is a decision of considerable importance, influencing operational efficiency, revenue generation, and customer satisfaction. What Are Some Common Mistakes to Avoid When Selecting a Billing Solution? Transparent billing practices build trust and loyalty.

Payment Solutions 52

Payment Solutions Payment Services Payments Payment Features 52

Totango

AUGUST 8, 2021

We recommend six best practices for using customer information to improve engagement with your software product and increase the likelihood of customer renewal : Establish Goals and Milestones. The first step in building strong SaaS customer engagement is understanding the current customer experience. Offer Relevant Communications.

Engagement 118

Engagement Customer Success Software Onboarding 118

BrightBack

FEBRUARY 6, 2020

In this report, we've surveyed over 400 subscription businesses to better understand how the industry is approaching and prioritizing customer retention. We found subscription companies have completed a shift in focus toward retention over acquisition, but still struggle to execute and engage their customers across teams and systems.

Retention 120

Retention Subscription Payment Features Payment Methods 120

Totango

JUNE 4, 2021

Use These Great Customer Engagement Ideas to Increase Retention. Engagement is key to retention and referrals. Here are seven great customer engagement ideas you can easily put into practice. We’ll also show you how technology can help you automate your engagement strategy. Cater Promotions to Client Needs.

Engagement 62

Engagement B2C Technical Review Retention 62

Baremetrics

AUGUST 30, 2021

Chargebee is a subscription billing and payment software system ideal for SaaS and subscription-based companies. Chargebee assists companies that offer subscription services in automating their billing procedures by enabling you to modify pricing, provide coupons, and conduct campaigns—all without the assistance of a developer.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Methods Payments 93

Blulogix

FEBRUARY 27, 2024

Technological Innovations: Delving deeper into the role of AI, machine learning, blockchain, and other emerging technologies, the whitepaper explores how these advancements are revolutionizing billing, subscription management, and customer engagement. The whitepaper is available for you on BluLogix.com, no registration required.

AI Search 97

AI Search Machine Learning Artificial Intelligence Blockchain 97

Totango

APRIL 16, 2021

Personalized customer engagement promotes more active use of your product and stronger relationships with your brand. This lays the groundwork for subscription renewals and upsell opportunities. Learn what types of communication you can personalize and what techniques you can use to promote personal engagement.

Engagement 69

Engagement Communication Onboarding Customer Success 69

Totango

SEPTEMBER 22, 2020

There are 5 recommended best practices in using customer information to improve engagement with the product and increase the likelihood of customer renewal : Establish Goals and Milestones. The first step in building strong customer engagement is understanding the current customer experience. Data-Driven, Goal-Based Engagements.

Engagement 95

Engagement Strategy Scale Customer Success 95

Sales Hacker

NOVEMBER 9, 2020

So, whether you’re starting your sales stack from scratch or just trying to update yours for 2021, here are some of the key trends that have emerged in the last 12 months to help you nail it. Today, we’re seeing a continuous trend of vendor consolidation across multiple software categories. Vendor Consolidation. Payback periods.

Technical Review 117

Technical Review Scale Trends Startup 117

User Pilot

FEBRUARY 27, 2024

By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. Let’s dig into what in-app events are and how you can leverage them to drive engagement and build better products! In-app events give you valuable insights into user behavior.

Payment Solutions 104

Payment Solutions SaaS Payments Payments User Experience 104

User Pilot

OCTOBER 5, 2023

Email marketing automation vs. growth marketing automation Email marketing automation empowers you to automate routine email marketing tasks, from delivering warm welcome emails to new users and nurturing leads through drip campaigns to rekindling engagement with inactive users. For example, imagine you have an invoicing software.

Scale 104

Scale Marketing Growth Marketing Payment Features 104

User Pilot

NOVEMBER 12, 2023

How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. Upgrade intent : This intent is felt by existing customers who express an interest in enhancing their current subscription or feature usage. Trends analysis report generated with Userpilot. to understand and act on user intent.

Scale 103

Scale Underperforming Technical Team Churn Trends 103

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Smaller companies or niche publications looking for ease of use for handling their subscription operations will find its streamlined approach especially appealing.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

User Pilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. To identify friction in the user journey , analyze feature usage trends for negative patterns and use heatmaps and session recordings to spot friction points on specific pages. Fear not, though! Book the demo!

Scale 95

Scale SaaS Onboarding Engagement 95

FastSpring

FEBRUARY 8, 2024

With these changes, we aim to make it easier for you to stay informed, engaged, and empowered with the latest updates to our platform. If you are a US seller with proceeds exceeding $20,000 and engaging in 200 or more transactions during the year, you should have received IRS Form 1099-K, Payment Card and Third Party Network Transactions.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Totango

JANUARY 15, 2019

While it’s no doubt a thrill to pursue and persuade a new customer to work with your enterprise, for software and subscription-based businesses, the real value lies in customer retention. The modern subscription-based economy has empowered customers to think short-term , with promises of being able to opt-in, cancel anytime, and leave freely.

Retention 75

Retention Subscription Payment Features Strategy 75

User Pilot

APRIL 22, 2024

Here are a few examples of correlation and causation in product analytics: Conduct an analysis to understand user activity decline : You can use a Trend dashboard to track how users interact with its main features and break it down by user plan. Furthermore, retention analysis enables: The measurement of user engagement over time.

Retention 52

Retention Churn Onboarding Subscription 52

User Pilot

FEBRUARY 26, 2024

Digital product metrics can be grouped into five broad categories: acquisition , activation , engagement , satisfaction , and revenue metrics. Are you aiming for user engagement, acquisition, or revenue growth? For example, early-stage businesses will do well to prioritize user acquisition, activation, and engagement over all else.

Metrics 99

Metrics Customer Lifetime Value Scale SaaS 99

ChurnZero

AUGUST 14, 2020

Get direct access to CRM data, such as accounts, contacts, opportunities, cases, subscription data (renewal date, license count, total contract value, etc.) Customer gone quiet” segment to inform you if a customer who was formerly engaging with Support has suddenly gone away. Subscription Billing Software.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

User Pilot

MARCH 14, 2024

Perform feature ideation with trend analysis. Book a demo and see how Userpilot helps SaaS brands like yours to understand in-app behavior, generate customer insights, and deploy solutions to improve customer engagement. Predictive analytics : This data forecasts future trends and customer behavior based on historical patterns.

Customer Lifetime Value 103

Customer Lifetime Value SaaS Underperforming Technical Team Retention 103

Blulogix

FEBRUARY 21, 2024

Support for Multiple Pricing Models: Your chosen platform should accommodate various pricing models—subscription-based, usage-based, tiered pricing, etc.—allowing Automated Billing and Financial Operations: Look for platforms that automate billing processes, invoicing, and financial reconciliations.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52