SaaStr

FEBRUARY 25, 2020

hiring in-house talent). “The initial appeal was just how easy it was to work with the system,” CTO and Cofounder David Heinemeier Hansson said, “that we knew rates were up to date and we were billing our customers for the right rates and we could defend that when we were submitting our paperwork.” ” 2.

Merchant Services 178

Merchant Services Scale Technical Review Sales Hiring 178

Sales Hacker

SEPTEMBER 8, 2020

We know, by persona, by ICP, how people respond to what, for a long period of time, and how we can, more specifically, get meetings with these individuals,” because that was the name of the game. We brought in this brilliant CTO who’s got a PhD in informatics. I see this online all the time. ” Seriously?

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? We were hired into the same role, same start date, competed head to head. Bret was formerly the CTO at Facebook. I met Molly, who was the COO at the time, Molly Graham.

Scale 183

Scale Sales Hiring Sales Recruiting Sales 183

OpenView Labs

JULY 16, 2020

What’s the last book you read? I have a pile of quarter-read books by my bed. We did a song to launch our new mission, vision and values at SurveyMonkey, and I also rewrote “Shallow” for our CFO who left last year, then performed it with our President, CTO and General Counsel. ICYMI: Meet Mailchimp’s CTO Eric Muntz.

CTO Hire 55

CTO Hire New CTO CTO Underperforming Technical Team 55

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141

OpenView Labs

JUNE 18, 2020

And hiring people who are better than you. The oldest books in the world were, for generations, songs that were sung as epic poems. ICYMI: Meet Mailchimp’s CTO Eric Muntz. Then I make breakfast for my kids, have a cup of coffee, take a shower and go to work. What are the most important qualities of a leader?

CTO Hire 52

CTO Hire New CTO CTO Software Engineering 52

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app. Paul Adams: Yeah.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. And how do you contract to that?

CTO Hire 135

CTO Hire compliance Scale Startup 135

Mucker Capital

OCTOBER 22, 2018

Since Szabo’s website launched in 2015, more than 90,000 people have visited hotels through bookings made on the ResortPass platform. I had a couple — the first one was a booking website. During that time, I learned how to code, what it means to create a website, and what it means to sign up businesses and sell to customers.

Interviewing 40

Interviewing CTO Hire New CTO CTO 40

ProfitWell

JANUARY 24, 2020

The Athletic 's strategy for the past three years has been to hire top-talent journalists in the sports space, getting people to pay for high-quality journalistic content. And with referrals, you’ll take away prizes, like a Canoo hoodie or a design book. Not a lot, I’d say. Weekend Wisdom with Brendan Schwartz. "We

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

Outseta

OCTOBER 15, 2018

Rand Fishkin of Moz poured his heart and frustrations into his book Lost and Founder , then began building SparkToro taking a drastically different approach than he did in building Moz. After the Series A, Buffer fell into a similar trap to Wistia - they hired too quickly, specifically to accelerate product development. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. After having read Elad Gil’s book, I understand why. Excited to be back emceeing.

CTO Coach 126

CTO Coach Sales Hiring Sales Recruiting CTO Hire 126

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 242

Part-Time VPE Technical Cofounder CTO Hire New CTO 242

SaaStr

APRIL 16, 2019

I can curve out half an hour time.”. I immediately left the office, went home, packed a bag, went the airport, booked flights, showed up there at mid night, met with the individual. We ended up signing that contract in the uber back to the airport on the way home. For example, I referenced hiring a Chief Revenue Officer, Bill.

CTO Hire 161

CTO Hire Travel Underperforming Technical Team CTO Coach 161

Sales Hacker

JUNE 12, 2020

If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Or, if you do ask for a three year contract, have some terms in there that show that you’re going to prove ROI. Down the road, you can say, “ I demand a two year contract. You would approach it by hiring more people.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

MARCH 12, 2019

When I was a couple of years into my tenure at Oracle, I moved down to Latin America to Argentina, sight unseen actually, and built out a telesales group in Argentina and then later in Miami, hiring about 100 people from 11 different countries and that early building experience really whet my appetite. I came back to North America.

Scale 184

Scale Enterprise Scaling Sales Hiring 184

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

Sales Hacker

OCTOBER 13, 2020

Hiring managers are also just trying to sell as well. Users come to us all the time and they say, Hey, this company looks awesome. Are they hiring? That goes to the hiring manager. And if you get hired, RepVue will actually pay you $500. And it’s easy to inflate that for companies during the hiring process.

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

Valerian Tech

JULY 18, 2023

With the guidance of a Fractional CTO, companies can navigate the complexities of cloud computing adoption, develop a comprehensive cloud strategy, and ensure seamless integration into their existing infrastructure. Book a free consult today.

multi-cloud Kubernetes 52

multi-cloud Kubernetes K8S orchestration (Kubernetes) Cloud CTO Hire 52

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Upscope

JANUARY 5, 2020

Below we'll cover what positioning in marketing is, why you should RTFM of April Dunford's book and give you 10 positioning examples and a couple of links to templates. Skip this blog post and just read the book You know those books which could be shortened down to 1 page of bullet points? This is not one of them.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

Intercom, Inc.

OCTOBER 31, 2019

In reality, a group of the top brass’s EAs wanted to talk about how their calendar app was destroying their productivity and credibility in the form of double-bookings and missed meetings. The experience became the inspiration for his next act after Facebook: an intelligent calendar called Woven that can cut scheduling time in half.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

SmartKarrot

FEBRUARY 16, 2022

He has co-authored a book with his co-founder Dharmesh Shah on inbound marketing. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot. His insights on SaaS sales, hiring sales reps, and finding customers are a gold mine for anyone in the SaaS space. Byron Deeter. Dharmesh Shah. Steli Efti.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

APRIL 18, 2019

I sell highly engineered complex pumps and I can’t sell them like a book online.” ” But being out here in California at the time I saw what Cisco was doing, what Dell was doing. And I thank a lot of that to actually Met Gourniak, who I hired at that time. Dell was selling configural PCs online.

Sales Recruiting 179

Sales Recruiting VP of Engineering Scale SaaS Payments 179

Neil Patel

JULY 7, 2021

Do we have the technical support, in-house or contracted, to take on the learning curve of an emerging platform? Building Digital Experience Platforms Book. The Rise of the Digital Experience Platform E-Book From Elastic Path. Do I need a platform to do all these things simultaneously and from one location?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

SaaStr

MAY 2, 2019

Jonathan : As opposed to you have X number of customers who have bookings that indicate future growth. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Jonathan : Did you have to do any sort of big steps hiring wise? That’s like who you’re hiring too.

Scale 153

Scale Business Sales Hiring CTO Hire 153

SaaStr

AUGUST 15, 2020

From contract signature to launch. Touching it, playing with it in a way a CIO or CTO might not before? ” Loren Padelford: And so I’d applied for contracts. I have a one year contract. In many ways contracts are just as stupid. Jason Lemkin: A three year contract is powerful. Jason Lemkin: Yeah.

Payment Methods 216

Payment Methods Merchant Services Scale Payments 216

Sales Hacker

AUGUST 18, 2020

So I spent some time talking to our CEO, our CTO, and some of the board members about ways that we can go to market in a different way that might allow us to kind of break that next kind of barrier to growth. I think the next thing that was really critical was, you cannot discount the need to actually hire locally as well.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

DECEMBER 13, 2019

And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Harry Stebbings: So given the centrality of that role there and the ever increasing prominence of it, I guess my next question is for operators listening, when is the right time to hire that first CIO?

Technical Advisors 167

Technical Advisors Scale Technical Review Payment Solutions 167

Sales Hacker

OCTOBER 8, 2018

Follow the Demand and Hire Accordingly [16:07]. Chris was actually the first sales hire at Snowflake. They are now well past $100 million in ARR and one of the most successful enterprise technology businesses to come out of Silicon Valley and, in fact, out of the US in a long, long time. Follow the Demand and Hire Accordingly.

Scale 65

Scale Sales Hiring Sales Recruiting CTO Hire 65

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. With the full BOOK of instructions, we get busy hiring.

Software 75

Software CTO Hire Scale New CTO 75

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 258

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 258

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. Hang is always sharing advice on her LinkedIn feed, on her “Hang with Hang” podcast and in her book Embrace your Edge. Alex Miller , Director of RevOps at Sendoso. Troy Conquer , CRO at GoNimbly.

Scale 99

Scale Technical Cofounder Technical Advisors Sales Hiring 99

SaaStr

JUNE 28, 2022

Don’t force VCs to find out in due diligence that only 2 percent of the pool, not the customary 15 percent or so, is available for new hires. Founders that are too aggressive, claiming deals that aren’t signed are “booked”, or “close to it” Claiming unpaid pilots are paying customers.

Finance 292

Finance Technical Review CTO Hire New CTO 292

SaaStr

JANUARY 14, 2020

So we cracked open a basic programming book and we started learning how to write our first lines of software together. His name is Nate Walkingshaw and he has a book out on product leadership that was recently published, which is an incredible book. That was the start of an entire journey for me. Where’s the skills gap?

B2B 135

B2B B2C Scale New CTO 135

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 137

VP of Engineering CTO Hire Technical Review Sales Hiring 137