SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 130

VP of Engineering CTO Hire Technical Review Sales Hiring 130

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. With his latest book, Staff Engineer , Will is hoping to answer all of these questions.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 211

Part-Time VPE Technical Cofounder CTO Hire New CTO 211

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. So we cracked open a basic programming book and we started learning how to write our first lines of software together.

B2B 132

B2B B2C Scale New CTO 132

Neil Patel

JULY 7, 2021

Is it something we just have to continually improve and build on as new opportunities roll out? As new options roll out, keeping customer experiences seamless and continuous across all digital platforms grows is highly important. Are sales at a point where we can justify investing in and learning a new platform?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

Sales Hacker

OCTOBER 13, 2020

Hiring managers are also just trying to sell as well. Users come to us all the time and they say, Hey, this company looks awesome. Are they hiring? That goes to the hiring manager. And if you get hired, RepVue will actually pay you $500. And it’s easy to inflate that for companies during the hiring process.

Marketplace as a Service 96

Marketplace as a Service CTO Hire Sales Recruiting Scale 96

OpenView Labs

JULY 16, 2020

What’s the last book you read? I have a pile of quarter-read books by my bed. We did a song to launch our new mission, vision and values at SurveyMonkey, and I also rewrote “Shallow” for our CFO who left last year, then performed it with our President, CTO and General Counsel. ICYMI: Meet Mailchimp’s CTO Eric Muntz.

CTO Hire 55

CTO Hire New CTO CTO Underperforming Technical Team 55

SaaStr

APRIL 16, 2019

I can curve out half an hour time.”. I immediately left the office, went home, packed a bag, went the airport, booked flights, showed up there at mid night, met with the individual. We ended up signing that contract in the uber back to the airport on the way home. We had no New York city presence. This was a problem.

CTO Hire 154

CTO Hire Travel Underperforming Technical Team CTO Coach 154

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Bret was formerly the CTO at Facebook. Let’s go do it.

Scale 169

Scale Sales Hiring Sales Recruiting Sales 169

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

OpenView Labs

JUNE 18, 2020

My children ask me this all the time. Is there a new skill you’ve been working on during quarantine? And hiring people who are better than you. He drove a forklift in New Jersey long enough for him to have enough money to build his own studio. ICYMI: Meet Mailchimp’s CTO Eric Muntz. I’d pick patience.

CTO Hire 52

CTO Hire New CTO CTO Software Engineering 52

SaaStr

SEPTEMBER 18, 2020

Immediately told them to hire 50 reps in a different city, in a different city, and they did. The CEO was deferential because that was 10 times what he’d ever raised before, and did all of it. Jason Lemkin: 50 reps in a new city that you’ve never met, and hired in 60 days when you’re in the low millions ARR.

Sales Hiring 239

Sales Hiring CTO Hire Scale Investment 239

Sales Hacker

JUNE 12, 2020

Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? If you are trying to overcome no brand and market, you can’t ask somebody for a three year contract. Have they done something unique before?

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Andreessen Horowitz

MARCH 20, 2024

And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question. The constraint for Quora had always been the amount of time that high-quality answer writers had to answer questions. David George: Sure. Yeah, of course.

AI Search 138

AI Search AI Artificial Intelligence Scale 138

Sales Hacker

SEPTEMBER 8, 2020

We launched REGIE, our product, back in February, but we’re releasing the new and improved REGIE now. I go to the 500th floor of this enormous edifice in New York, and I walk in. We brought in this brilliant CTO who’s got a PhD in informatics. I see this online all the time. I’ll never forget.

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

Intercom, Inc.

OCTOBER 31, 2019

In reality, a group of the top brass’s EAs wanted to talk about how their calendar app was destroying their productivity and credibility in the form of double-bookings and missed meetings. The experience became the inspiration for his next act after Facebook: an intelligent calendar called Woven that can cut scheduling time in half.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. Because that (abandonment) wouldn’t be a solid foundation to acquire more new users.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 134

Scale Sales Hiring Sales Recruiting Technical Advisors 134

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps.

Scale 100

Scale Technical Cofounder Technical Advisors Sales Hiring 100

Upscope

JANUARY 5, 2020

Below we'll cover what positioning in marketing is, why you should RTFM of April Dunford's book and give you 10 positioning examples and a couple of links to templates. Skip this blog post and just read the book You know those books which could be shortened down to 1 page of bullet points? This is not one of them.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

ProfitWell

JANUARY 24, 2020

The Athletic , a subscription-based digital sports media company, has officially raised $50 million in a Series D funding round led by Bedrock Capital, now apparently valued at $500 million after this new raise. And with referrals, you’ll take away prizes, like a Canoo hoodie or a design book. Not a lot, I’d say.

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

Mucker Capital

OCTOBER 22, 2018

After all, thanks to the rise of Airbnb and similar platforms, the hospitality industry was looking for new revenue streams to boost bottom lines. Since Szabo’s website launched in 2015, more than 90,000 people have visited hotels through bookings made on the ResortPass platform. I had a couple — the first one was a booking website.

Interviewing 40

Interviewing CTO Hire New CTO CTO 40

Outseta

OCTOBER 15, 2018

Rand Fishkin of Moz poured his heart and frustrations into his book Lost and Founder , then began building SparkToro taking a drastically different approach than he did in building Moz. Perhaps worse yet, long tenured employees of the company began leaving, saying the new focus on growth “didn’t feel Wistia.”

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? What can they do to enforce a sense of urgency when signing new clients? And second, just last week he started an incredibly exciting new opportunity with his new company. Where do founders make mistakes in negotiation?

CTO Hire 132

CTO Hire compliance Scale Startup 132

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. And at that same time I met two Stanford computer science students. I sell highly engineered complex pumps and I can’t sell them like a book online.” This was in 1997, and I spent two years.

Sales Recruiting 164

Sales Recruiting VP of Engineering Scale SaaS Payments 164

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. Prospecting tool for generating new leads.

Software 75

Software CTO Hire Scale New CTO 75

SaaStr

MAY 2, 2019

Jonathan : As opposed to you have X number of customers who have bookings that indicate future growth. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Vlad: So what’s the new reality? So we needed to kind of get the new mindset going. We did not.

Scale 141

Scale Business Sales Hiring CTO Hire 141

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 189

Payment Methods Merchant Services Scale Payments 189

Sales Hacker

AUGUST 18, 2020

We’ve got two sponsors, including a new one called Sapper Consulting. All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time. It has been an incredible journey for him.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

DECEMBER 13, 2019

And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Is that a new innovation in org structures and the remit of the role? Yousuf Khan: Well, it’s definitely evolved over time. My advice is hire earlier rather than later.

Technical Advisors 153

Technical Advisors Scale Technical Review Payment Solutions 153

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? He was like, "You should probably hire someone outside of HubSpot for this role, for your growth.".

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

SmartKarrot

FEBRUARY 16, 2022

He has co-authored a book with his co-founder Dharmesh Shah on inbound marketing. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot. Hiten has a weekly SaaS newsletter that helps readers know new strategies, learn techniques, etc. He also featured in The New York Times and CB Insights.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? He was like, "You should probably hire someone outside of HubSpot for this role, for your growth.".

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40