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Onboarding Call vs Automated In-app Onboarding: When to Use Each?

User Pilot

Onboarding is vitally important for any SaaS owner or product manager. Taking users through your product or service using an onboarding call is a pretty standard part of the customer onboarding process. In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both.

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Marketing Automation ROI: A Guide for SaaS Companies

User Pilot

How do you calculate marketing automation ROI? On top of that, our article: Defines what marketing automation is. Identifies the areas of marketing that you can automate. Introduces tools that you can use to automate your marketing processes. Introduces tools that you can use to automate your marketing processes.

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Marketing Automation Segmentation: How to Use It to Drive Growth [+ Tools]

User Pilot

Looking to leverage marketing automation segmentation to offer contextual and relevant in-app messages ? Marketing automation segmentation enables you to deliver the right message to the right people at precisely the right time. HubSpot simplifies marketing campaigns with automation and effective lead nurturing.

Scale 98
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How to Scale Customer Success in SaaS: 10 Effective Tips

User Pilot

Use onboarding surveys to personalize user onboarding and increase the user’s chances of success. Create onboarding checklists for each customer segment to guide them through your product and help them achieve immediate success. One such tool is Userpilot, an excellent onboarding and data collection tool.

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15 Best Intercom Alternatives for SaaS Companies (2023)

User Pilot

Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support. Pendo offers in-app messaging and onboarding features for mobile apps. LiveAgent excels as an Intercom competitor for live chat automation , offering customizable live chat and call center features.

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How to Use AI to Improve The Customer Experience in SaaS

User Pilot

It involves leveraging AI to better understand customer preferences, analyzing data, automating processes, and delivering personalized experiences. AI-powered tools that help you improve customer experience: Userpilot’s new AI writing assistant helps you generate, edit, or improve content for onboarding in-app messages.

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End-User Behavior Monitoring: Types, Benefits & Tools

User Pilot

In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. Userpilot is a powerful product growth platform with several in-built analytics reports that simplify user behavior tracking. Event tracking in Userpilot. NPS survey in Userpilot. Funnel analysis in Userpilot.