CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

User Pilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? Analytics dashboards are visualization tools that give you an overview of key metrics. In this article, we’ll discuss 10 analytics dashboard examples. TL;DR Analytics dashboards are tools for visualizing key metrics in your business.

Social Media 91

Social Media Data SaaS Scale 91

Buffer Resources

AUGUST 7, 2023

years into my time at Buffer, I realized I was about to hit 100 articles written for the Buffer blog. I now: Help define content strategy, Write the weekly newsletter, Track content performance through our analytics, Run a guest posting program , Collaborate on team-wide marketing projects.

Social Media 52

Social Media Systems Review Technical Review Software Review 52

User Pilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. Second, you’ll learn the best tools to use for behavioral analytics. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics.

Artificial Intelligence 97

Artificial Intelligence SaaS Software Review User Experience 97

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We finish with an overview of product analytics tools that your team can benefit from. We finish with an overview of product analytics tools that your team can benefit from. Want to check it out?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

JULY 22, 2023

TL;DR Customer behavior is any interaction between a user from the beginning of their customer journey. Customer behavior analytics involves gathering customer data to examine user behaviors and extract valuable insights. Analyze customer behavior to find the most popular features with high-value users.

Customer Lifetime Value 89

Customer Lifetime Value Software Review Underperforming Technical Team Trends 89

User Pilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. What is a user flow? signing up for an app).

Onboarding 92

Onboarding User Experience Churn Engagement 92

User Pilot

FEBRUARY 4, 2023

Wondering how you can make the most of your growth analytics to boost average revenue per user, and retention, and drive product growth ? In this article, we cover everything you need to know about growth analytics: How to perform a growth analysis using an easy five-step process. What are growth analytics?

Acquisition 97

Acquisition Retention Churn Metrics 97

User Pilot

MAY 2, 2024

Personalized customer experiences tailor customer journeys to their specific needs and use cases to guide them more efficiently to value. Quality customer support and training equip users with the knowledge to overcome challenges and leverage the product’s full capabilities. It keeps the product fresh and users engaged.

Retention 91

Retention Metrics Strategy Scale 91

User Pilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Create data-driven product roadmaps.

SaaS Payments 99

SaaS Payments Payment Services Payment Methods Payment Solutions 99

User Pilot

APRIL 3, 2024

TL;DR A resource center provides tailored content to aid users in problem-solving your product. Essential elements of most resource centers include user documentation , video tutorials , FAQs, a search function, a feedback widget , product updates , and AI tools. Publish your resource library and promote it to users using a tooltip.

AI Search 97

AI Search Software Review SaaS AI 97

User Pilot

APRIL 30, 2024

If you’re interested in learning more about Marty, including his background and top blog and podcast recommendations, continue reading ahead. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How did Marty Cagan get started in product management? Who is Marty Cagan?

Management 100

Management Underperforming Technical Team Innovation Generative AI 100

User Pilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Want to see how Userpilot analytics can help you drive your product growth?

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

User Pilot

MARCH 31, 2023

Analytics vs metrics – how do they differ from each other? Though both are important, analytics and metrics have distinct meanings and purposes in your data analytics process. In this article, we will go through analytics and metrics, their examples, and how you can analyze metrics to drive growth for your SaaS business.

Metrics 95

Metrics Customer Lifetime Value Data Analysis Engagement 95

User Pilot

FEBRUARY 26, 2023

Looking to use Mixpanel Analytics for collecting product growth insights ? Mixpanel Analytics helps you collect and analyze data to gain valuable insights into your product’s growth. Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. What is Mixpanel?

Software Review 95

Software Review Systems Review Engagement Scale 95

User Pilot

APRIL 26, 2023

There are four types of customer data – user persona data, customer behavior data , customer journey activity data , and customer satisfaction data. Start segmenting customers from day one by collecting user data with welcome surveys and asking about their jobs to be done. What are the 4 types of customer data? Figma’s welcome screen.

Data 98

Data Data Analysis Software Review SaaS 98

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? In this article, we cover how to monitor user activity to make data-informed decisions. TLDR; User activity tracking is the process of monitoring in-app user behavior. Complete a funnel analysis to track in-app user behavior.

Onboarding 95

Onboarding User Experience Engagement Software 95

User Pilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. What is digital analytics?

Data 89

Data Social Media Customer Lifetime Value Acquisition 89

User Pilot

JUNE 20, 2023

Want to know how you can use survey analytics to leverage customer feedback data? Survey analytics is the process of interpreting survey responses to get valuable insights. So let’s see how you can collect customer feedback for analysis and understand user sentiment to improve the user experience.

Data 83

Data Scale User Experience Underperforming Technical Team 83

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Management 98

Management Software Social Media Trends 98

User Pilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Use customer journey maps , application integrations, customer analytics, and CRM tools to collect cross-department insights.

B2B 93

B2B Underperforming Technical Team B2C Scale 93

User Pilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

Artificial Intelligence 97

Artificial Intelligence Data Software Review Machine Learning 97

Buffer Resources

APRIL 11, 2024

From my experience, nonprofits and startups have startling similarities: Both have small teams of employees who wear multiple hats, and both depend on outside funding for operations, whether it's from investors or donors. What’s your most popular newsletter or blog? How are people finding out about you? 

Technical Review 108

Technical Review Startup Social Media Marketing 108

User Pilot

OCTOBER 18, 2022

How can user analysis help you drive product growth and reduce churn? With user analysis, you can derive invaluable insights into user behavior and identify: Roadblocks that impair customer retention. Hiccups in user experience. Let’s get down to the nitty-gritty and learn how to perform user analysis.

User Experience 96

User Experience Underperforming Technical Team Churn Retention 96

User Pilot

MARCH 25, 2024

What if we told you you could track user sentiment in the user feedback , social comments, and online reviews you receive? In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment.

Social Media 98

Social Media Software Review Technical Review Machine Learning 98

User Pilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? However, with several alternative analytics options available, it is important to assess if it is truly worth the investment. In this article, we’ll discuss the features and limitations of Amplitude analytics. What is Amplitude?

Retention 95

Retention Data Analysis Scale Data 95

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Businesses that need smooth data flow across several platforms to improve customer experiences and streamline operations will find this sort of integration useful.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

User Pilot

JANUARY 30, 2023

This article features all the nooks and crannies that will help you learn how to analyse the customer journey using behavioral analytics. TL;DR Customer behavior analytics is an in-depth analysis of user interactions within your product that helps SaaS companies understand customer preferences and locate friction points.

Customer Lifetime Value 94

Customer Lifetime Value Software Review Retention Churn 94

User Pilot

MARCH 26, 2023

TL;DR A conversion funnel is a journey that users take from initial awareness to converting into paying customers. Conversion funnel analysis tracks user behavior and identifies drop-off points to understand customer journeys , areas for improvement, and friction points. In the first week, 100 users signed up for a free trial.

Underperforming Technical Team 95

Underperforming Technical Team User Experience Customer Lifetime Value Retention 95

User Pilot

MAY 3, 2023

Any savvy product manager should be looking at how they can leverage software usage analytics to make more informed decisions and boost product growth. In this article, we’re going to unpack exactly what usage analytics is, why you should care about it, how to use it in your product, and the best tools for the job.

Software 75

Software Management User Experience Metrics 75

User Pilot

MARCH 6, 2024

It also helps organizations improve conversion rates and create a positive customer experience leading to higher satisfaction and loyalty. Building a funnel starts with customer research to identify their needs and pain points , using tools like product analytics, surveys, and interviews. This helps create user personas.

Social Media 91

Social Media Sales Funnel Acquisition Retention 91

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track. And, how to analyze product usage data to enhance the product experience. And, how to analyze product usage data to enhance the product experience.

Data 66

Data User Experience Churn Retention 66

User Pilot

APRIL 10, 2024

The five steps to knowledge base creation include: Identify areas where users need help. Personalize the knowledge base content based on user segment. A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications, or get help with a specific feature.

Software Review 89

Software Review AI Search SaaS Technical Review 89

Subscription Flow

MARCH 12, 2024

In this blog we will not be talking about stuff that you already knew, and will instead be focusing on telling you stuff that you did not know about Paystack. In section one of the blog, we will be focusing on understanding how does Paystack work in Nigeria? It places a high priority on making sure all users can transact securely.

Merchant Services 86

Merchant Services Payment Services Payment Methods Payment Features 86

User Pilot

MAY 17, 2023

What’s product experience (PX)? And most importantly, how do you create product experiences that delight your users? We also look at a few examples of companies delivering outstanding product experiences. User experience (UX) refers to how easy it is for users to accomplish their goals inside the product.

Customer Lifetime Value 92

Customer Lifetime Value User Experience Onboarding Scale 92

User Pilot

JULY 17, 2023

Do you want to learn how to use data analytics to improve customer experience? In this guide, we’re going to show you how to use data analytics to improve the customer experience! In this guide, we’re going to show you how to use data analytics to improve the customer experience!

Data 97

Data Customer Lifetime Value Retention Churn 97

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 92

Data Finance Enterprise Interviewing 92