Blulogix

NOVEMBER 27, 2023

Stopping Revenue Leakage in Managed Services: A Comprehensive Guide By BluLogix Team In the ever-evolving landscape of Managed Service Providers (MSPs) , the intricate nature of usage charges often poses a significant billing challenge. Moreover, BluIQ’s implementation granted our client a deeper understanding of cost and usage metrics.

Revenue 59

Revenue Payment Features Management Software Review 59

Blulogix

NOVEMBER 8, 2023

In this blog, we’ll delve into the six most popular subscription-based pricing models and help you understand when and how to use them. Flat-Rate Pricing Flat-rate pricing is perhaps the most straightforward subscription model. Best For: Services where usage varies significantly among customers.

Subscription 52

Subscription Payment Features Pricing Technology 52

Blulogix

NOVEMBER 8, 2023

Accelerating Subscription Business Growth with Usage-Based Pricing By BluLogix Team The subscription business model has long been recognized as a steady path to recurring revenue and business growth. The Evolution of Pricing Traditionally, subscription businesses offered fixed-rate plans. Transparent Pricing: Communication is key.

Subscription 52

Subscription Payment Features Pricing Business 52

Blulogix

MARCH 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Metering Challenges As the subscription economy grows, B2B businesses are increasingly adopting usage-based, consumption, and SaaS metering models. This model is common in cloud services, where businesses pay for the computing resources they use.

B2B 52

B2B Subscription Payment Features Systems Review 52

User Pilot

FEBRUARY 25, 2024

By visualizing the conversion rate at each step, funnel analysis identifies where users drop off and highlights opportunities for improving the user experience and increasing conversions. Based on this information, you can prioritize features and updates that improve the user experience. Features heatmap generated with Userpilot.

SaaS Payments 88

SaaS Payments Payment Services Payment Methods Payment Solutions 88

Blulogix

JANUARY 20, 2024

In this blog post, we’re going to delve into why billing transparency is critical in subscription-based businesses and how BluIQ by BluLogix plays a pivotal role in enhancing customer satisfaction through this approach. Ensuring that customers have a clear understanding of what they are paying for is essential.

Payment Features 52

Payment Features Subscription Pricing Communication 52

Blulogix

MARCH 8, 2024

This blog post covers the foundational aspects of complexity in B2B subscription billing, shedding light on its multifaceted nature and the critical role it plays in shaping business operations. Metering and Consumption: Many B2B services, particularly in sectors like SaaS, UCaaS and cloud computing, rely on usage-based billing models.

B2B 52

B2B Subscription Payment Features Operational efficiency. 52

Blulogix

OCTOBER 11, 2023

Streamlining Success: Five Keys to Automating Usage-Based Billing for SaaS By BluLogix Team Don’t forget to sign up now to learn more about how to implement usage based pricing models in our upcoming webinar with MGI Research. However, to fully capitalize on usage-based billing, SaaS providers need efficient automation.

Payment Features 52

Payment Features SaaS AI Search Subscription 52

User Pilot

AUGUST 5, 2023

Use feature tagging to track feature usage. The six key metrics to measure are conversion rate, activation rate, product adoption rate, retention rate, average revenue, and customer lifetime value. Below is an example of a feature analytics dashboard by Userpilot. which indicate feature usage.

Data 84

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 84

User Pilot

MARCH 14, 2023

How do you boost your freemium conversion rate and accelerate your SaaS growth? TL;DR Freemium is a customer acquisition strategy that gives users access to basic functionality without paying while hiding the more advanced features behind the paywall. This allows them to collect usage data and customer feedback to improve the product.

SaaS 90

SaaS Onboarding Benchmarks B2B 90

Blulogix

JANUARY 21, 2024

In this blog post, we’re going to delve into why billing transparency is critical in subscription-based businesses and how BluIQ by BluLogix plays a pivotal role in enhancing customer satisfaction through this approach. However, Read More » January 29, 2024 Blog What is my Step-by-Step Process for Implementing BluIQ for Billing?

Payment Features 52

Payment Features Subscription Systems Review Operational efficiency. 52

User Pilot

MAY 31, 2023

Feature adoption metrics are important for understanding where users are dropping off , what users find valuable to inform the product roadmap and optimize user personas , and to know where to offer more guidance. Using feature tags to understand how users interact with your core features. The product adoption process.

Metrics 81

Metrics Customer Lifetime Value Churn Retention 81

Blulogix

OCTOBER 11, 2023

Maximizing Profitability: The Impact of a Best-in-Class Mediation Engine for Managed Services Providers By BluLogix Team Don’t forget to sign up now to learn more about how to implement usage based pricing models in our upcoming webinar with MGI Research. One crucial tool in achieving these goals is a best-in-class mediation engine.

Engineering 52

Engineering Management Technical Review Software Review 52

Subscription Flow

FEBRUARY 27, 2024

Streamlined Automation: Several operational tasks, including user onboarding, usage tracking, bills generation, and payment processing, are automated by a strong subscription billing platform. Businesses increase customer loyalty and lower churn rates by consistently providing value to their customers.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83

Blulogix

JANUARY 17, 2024

Subscribers seek clear, comprehensible insights into their bills, detailing their charges and usage. Customer Retention: Billing transparency contributes to higher customer satisfaction and retention rates. This feature is particularly valuable for usage-based billing models.

Payment Features 52

Payment Features Subscription Payment Services Payment Solutions 52

User Pilot

MAY 2, 2024

Key metrics to measure customer retention include customer retention rate , customer churn rate , customer acquisition cost, and customer effort score. Secondary onboarding introducing advanced features unlocks additional customer value. Userpilot is a product growth platform with analytics, feedback, and engagement features.

Retention 80

Retention Metrics Strategy Scale 80

User Pilot

APRIL 10, 2023

TL;DR A freemium strategy is based on a free plan that offers limited functionality or usage for unlimited time. Instead of offering only basic features or limited usage, a free trial gives access to the full product for a limited period. The main downsides are high support costs and low conversion rates of 5 %.

Strategy 74

Strategy SaaS Onboarding Marketplace as a Service 74

User Pilot

APRIL 23, 2023

Conversion rate measures the percentage of users performing the desired action. The retention rate measures the percentage of paying users retained over a period. Product onboarding engagement rate measures the percentage of newly engaged users who actively complete the onboarding process. What are product health metrics?

Metrics 74

Metrics Customer Lifetime Value SaaS Scale 74

Blulogix

JANUARY 5, 2024

Churn Rate Definition: Churn rate, also known as attrition rate, measures the percentage of customers who cancel their subscriptions within a specific period. Importance: A high churn rate can erode your recurring revenue quickly. This can include variable charges for data, minutes, or other measurable metrics.

Subscription 52

Subscription Payment Features Payment Services Payments 52

User Pilot

JANUARY 19, 2023

Key quantitative metrics that you should measure are: Trial-to-paid conversion rate , Product adoption rate, Feature usage rate, Customer acquisition cost, Retention rate , Customer health score , Churn rate , Customer lifetime value , Gross profit margin & Monthly recurring revenue.

Metrics 91

Metrics Customer Lifetime Value Retention Onboarding 91

Blulogix

JANUARY 6, 2024

In our previous posts, we’ve covered key considerations, compared different platforms, and highlighted BluIQ’s exceptional features. Usage Metering and Rating For businesses with usage-based pricing models, accurate usage metering and rating are crucial.

Payments 52

Payments Subscription Payment Features SaaS Payments 52

User Pilot

FEBRUARY 28, 2023

Shorten the learning path and deliver value faster with step-by-step guides that handhold users through their first-time interaction with specific product features. Use onboarding checklists to prompt users to discover and try relevant features for their specific use case and stage in the user journey. Why is user adoption important?

Strategy 80

Strategy Software Review Business SaaS 80

User Pilot

JANUARY 12, 2023

The 4 principal ways to monitor user behavior in SaaS include tracking feature usage, custom behavior tracking with events, using heatmaps , and user funnel analytics. You can also measure the adoption rate of newly launched features and timely create modals to get users to discover them quickly if there’s a negative trend.

Artificial Intelligence 90

Artificial Intelligence SaaS Software Review User Experience 90

User Pilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. However, the average customer retention rate by industry varies wildly. How do you measure customer retention rate?

Retention 91

Retention Automotive SaaS Customer Lifetime Value 91

User Pilot

JUNE 22, 2023

Wondering how to reduce churn rate and increase retention? So, efforts to simultaneously reduce churn rate and increase retention are the formula to your product’s success. In this article, we’ll delve into how to identify churn and 12 practical tactics to reduce churn rate while increasing interaction.

Churn 79

Churn Retention Onboarding Engagement 79

User Pilot

AUGUST 5, 2023

Turning the NPS passives into promoters can improve user sentiment , retention rate, and customer loyalty. They provide a high rating of 9 or 10 on the NPS survey. Passive customers In NPS, passive customers are the ones who provide moderate ratings on the NPS survey, typically falling in the 7 to 8 range.

Scale 86

Scale Retention User Experience Strategy 86

User Pilot

MARCH 26, 2023

Trying to conduct a conversion funnel analysis to find out why your sales conversion rates are still not up to the mark? It is an essential process to get the necessary insights for conversion rate optimization and your SaaS product growth. Using feature heatmaps to get better insights into the feature usage.

Underperforming Technical Team 86

Underperforming Technical Team User Experience Customer Lifetime Value Retention 86

User Pilot

NOVEMBER 21, 2023

We’ll also examine Hubspot’s integration feature and the different tools that extend Hubspot’s product analytics functions. Hubspot’s powerful integration feature enables you to extend the power of this feature by throwing more powerful product analytics software into the mix. How do they perform?

Management 86

Management Software Social Media Trends 86

User Pilot

JUNE 26, 2023

Product engagement metrics , such as the feature adoption rate, help you identify features with high/low engagement and personalize the onboarding to increase engagement. Product growth metrics, such as the expansion MRR rate, let you track the expansion and adoption of your product over time. Provide actionable insights.

Metrics 70

Metrics Customer Lifetime Value SaaS Acquisition 70

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. Track feature usage to understand customer engagement. Features heatmap on Userpilot.

Churn 79

Churn SaaS Payments Payment Solutions Payments 79

Blulogix

OCTOBER 11, 2023

Streamlining Success: Five Keys to Automating Usage-Based Billing for Managed Services Providers By BluLogix Team Don’t forget to sign up now to learn more about how to implement usage based pricing models in our upcoming webinar with MGI Research. Clients expect accurate, up-to-the-minute billing that reflects their actual usage.

Payment Features 52

Payment Features Management Azure AWS 52

User Pilot

APRIL 14, 2023

To make the job a little bit easier, we’ve compiled a list of the 12 best adoption platforms, along with their use cases, features, and pricing. Besides these, teams need analytics features to assess their effectiveness and analyze user behavior. What are the key features of a digital adoption platform?

SaaS 90

SaaS Onboarding Pricing Mobile 90

User Pilot

MARCH 27, 2023

TL;DR Product analytics is the process of collecting and analyzing usage data to get an objective and unbiased picture of user behavior in-app. Feature usage tracking and heatmaps can help you identify the most valuable features. Tracking product usage, on the other hand, enables you to identify actual user behaviors.

Underperforming Technical Team 94

Underperforming Technical Team SaaS Churn User Experience 94

Subscription Flow

APRIL 18, 2024

Keeping this new development in the SaaS world in mind, we will be dividing the blog into 2 sections to better help you understand subscriber engagement in general, and then explore ways in which you can devise/tweak your own customer engagement models to increase your business’s overall revenue. It is measured using various metrics.

Engagement 87

Engagement Customer Lifetime Value Revenue Subscription 87

Sales Hacker

MARCH 8, 2024

Partner data (or second-party data) provides additional intel on customers and prospects, and can also inform your product and feature roadmap. ELG strategies can increase revenue: Forrester reports that mature partner programs generate revenue for companies at 2x the rate of low maturity partner programs. Efficiency.

Scale 95

Scale AI Search Social Media AI 95

User Pilot

JANUARY 12, 2023

Behavioral segmentation helps you boost your conversion rate with personalization , improve the decision-making process, and predict future customer behavior. Common types of behavioral segmentation include product usage segmentation, time-based, and occasion-based segmentation, JTBDs-based segmentation, and more.

Software Review 90

Software Review SaaS Customer Lifetime Value Engagement 90

Sales Hacker

SEPTEMBER 22, 2023

Hubspot recently released a blog on how to effectively optimize the freemium conversion rate; see link/visual below: 5 key steps in the process: 1. To improve freemium conversion rates, it’s essential to set appropriate product limitations for free accounts. Include a full-feature free trial.

Enterprise 89

Enterprise Scale Generative AI SMB 89