SaaStr

AUGUST 26, 2024

With so much change in SaaS, Cloud, and AI the past few years, it’s albeit become much harder to predict so many things — including how events will go. They explore the unique challenges and opportunities presented by different approaches, from subscription-based models to enterprise solutions. The 10th Annual!!

Benchmarks 293

Benchmarks Finance Business Model Forecasting 293

Clouded Judgement

APRIL 12, 2023

Q4 earnings season for cloud businesses is now behind us. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. As you can see from the data below most cloud businesses beat the consensus estimates for Q4. net retention and CAC payback). This is quite interesting.

Cloud 167

Cloud Software Benchmarks Retention 167

Clouded Judgement

SEPTEMBER 12, 2023

Q2 earnings season for cloud businesses is now behind us. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. I’ve looked at thousands of private companies, and over time have come up with benchmarks for best-in-class, good, and subpar net revenue retention.

Cloud 176

Cloud Software Benchmarks Retention 176

Clouded Judgement

JUNE 20, 2023

Q1 earnings season for cloud businesses is now behind us. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. As you can see from the data below most cloud businesses beat the consensus estimates for Q1. net retention and CAC payback).

Cloud 167

Cloud Software Benchmarks Scale 167

Clouded Judgement

APRIL 4, 2024

There’s a lot of info to digest, so in the sections below I’ll try and pull out the relevant financial information and benchmark it against current cloud businesses. We believe that the future of cybersecurity is data security—if your data is secure, your business is resilient. Data Threat Analytics.

Benchmarks 120

Benchmarks Data Cybersecurity Cloud 120

Clouded Judgement

AUGUST 2, 2023

The post was a qualitative review of the IPO process, as well as a quantitative review benchmarking the key pieces of an IPO. The benchmarking was not a review of business metrics (I did some of that benchmarking in this post ), but rather IPO metrics. The magnitude of the over-subscription is quite important.

Cloud 49

Cloud Marketing Banking Pricing 49

Clouded Judgement

DECEMBER 9, 2022

Every week I’ll provide updates on the latest trends in cloud software companies. I went back and looked at the last ~50 software IPOs and benchmarked them across a number of metrics. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4).

Cloud 130

Cloud Benchmarks Subscription Payment Features 130

Clouded Judgement

DECEMBER 20, 2022

Q3 earnings season for cloud businesses is now behind us. Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. As you can see from the data below most cloud businesses beat the consensus estimates for Q3. net retention and CAC payback). This is quite interesting.

Cloud 130

Cloud Software Review Software Benchmarks 130

Chart Mogul

OCTOBER 17, 2024

Intruder provides ongoing monitoring to find security weaknesses in networks, websites, APIs, and cloud setups. Their system helps businesses spot and fix security problems quickly. But as we grew, especially with the introduction of manual invoicing, it became nearly impossible to keep track of our performance.”

Payment Solutions 52

Payment Solutions Payment Methods Payment Features Payments 52

BetterCloud

JANUARY 3, 2025

SaaS has revolutionized how we work, but let’s be honest, managing all those subscriptions can feel like juggling flaming torches. You’re dealing with contracts, security concerns, and costs that seem to spiral out of control. This blog is your guide to conquering SaaS chaos. So, what is SaaS vendor management?

Management 52

Management SaaS compliance Benchmarks 52

SaaStr

NOVEMBER 1, 2019

About the episode: Tien Tzuo is the Founder and CEO of Zuora, one of the fastest-growing SaaS companies that has been at the forefront of the rise of subscription business models. They have funding from some of the best in the business including the likes of Benchmark, Sequoia, Redpoint and Marc Benioff, just to name a few. Episode No.

Technical Review 204

Technical Review Development Team Review Software Review Scale 204

Tom Tunguz

JULY 6, 2014

Because GoPro is the first sizable consumer hardware IPO in eons and because the startup world has a blossoming hardware segment, I thought it would be interesting to compare and contrast a top consumer hardware startup with the benchmarks of public SaaS companies using GoPro’s S-1. I have three goals with this analysis.

Startup 133

Startup Sales Hiring Benchmarks Advertising 133

OPEXEngine

FEBRUARY 15, 2022

Cloud Operations and Platform Support. Hosting & infrastructure expenses span processing servers, data storage, internet connectivity, and any third-party software that supports SaaS security, control, and monitoring. Benchmarking COGs Against the Bessemer Index. Professional Services. Customer Support. 3rd Party Fees.

Benchmarks 52

Benchmarks Artificial Intelligence Systems Review Cloud 52

Neil Patel

JANUARY 26, 2021

You could also scan documents and upload them to a cloud-based storage service , or simply save them on your computer (be sure to back up your computer regularly!). Keep Track of Your Small Business’s Notes in the Cloud. Keep Track of Your Small Business’s Invoices and Payments.

Payment Methods 144

Payment Methods Payment Solutions Payment Services Strategy 144

Baremetrics

APRIL 6, 2021

An in-depth study on everything you need to know about subscription marketing, and how Baremetrics features are designed to help you navigate the subscription economy. For marketing a subscription business, it’s critical to find loyal new customers and reduce churn. 1 What is Subscription Marketing? Table of Contents.

Subscription 59

Subscription Payment Features Marketing SaaS Payments 59

OPEXEngine

MAY 18, 2021

According to Bessemer ’s State of the Cloud 2021 as of this January, there were a total of 527 private unicorns (a unicorn is a private company with a valuation over $1B), with a total cumulative value of more than $1.9 ARR = (Overall subscription per year + recurring revenue from add-ons or upgrades) – revenue lost from cancellations.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

SaaStr

MARCH 28, 2025

Your suppliers might actually be your customers 30% of Bill.com’s core revenue comes from suppliers making payment choices, completely reframing their TAM calculations. For SMB SaaS, aim for 6 quarters of LTV:CAC, not 4 Ren adjusted the traditional benchmark because SMB customers stay longer than typically measured.

SMB 130

SMB Payments Payment Services SaaS Payments 130

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey.

Outsourcing Services 155

Outsourcing Services Marketplace as a Service Outsourced Development Scale 155

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly. The product is hosted by the vendor or a 3 rd party (like AWS).

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

OpenView Labs

MAY 24, 2021

In OpenView’s 2020 SaaS benchmarks , we pointed out that public markets were starting to take notice of product-led companies. ” Bessemer called product-led growth one of “three GTM strategies top cloud companies employ in the New Normal” in their State of the Cloud report. products each, up from 1.90 and now adopting 4.4

Scale 98

Scale Headcount Sales Hiring Benchmarks 98

OPEXEngine

JUNE 29, 2020

Benchmark the health of your SaaS company, and. Some companies choose to look at total revenue, but if you offer one-time services on top of monthly subscriptions, then looking at monthly recurring revenue will give you a more accurate picture. Demonstrate to potential investors that your company is worth putting money into.

Benchmarks 52

Benchmarks SaaS Sales Hiring Scale 52

User Pilot

FEBRUARY 28, 2023

After receiving the NPS data, product marketers should factor in performance trends, next focus topics, benchmarking, and segmentation. Five key NPS visualizations are bar chart, pie chart, line chart, response tag analysis, and word cloud. Word cloud A word cloud is perhaps the simplest visualization in the NPS dashboard.

Underperforming Technical Team 98

Underperforming Technical Team Benchmarks Trends Cloud 98

ProfitWell

OCTOBER 24, 2019

Today on Recur Now, an NBA team is hopping on the subscription bandwagon. We break down the Cleveland Cavalier's new subscription model with one of our own pricing experts and sports fanatic. Plus, Zuora's Subscription Economy Index is out and the findings are astronomical. Your top subscription news.

Subscription 41

Subscription Payment Features Sales Recruiting Social Media 41

How To Buy Saas

MAY 23, 2021

Semrush Vs Similarwebs Semrush SimilarWeb Databox Google Tools: GoogleSearch Console, Google MyBusiness, Google Ads Google Analytics Google docs HubSpot Marketing Hub Majestic Salesforce Marketing Cloud Salesforce Sales Cloud Trello WordPress. 5 Semrush Vs Similarwebs: Content Marketing Comparison on the basis of Content Marketing.

Social Media 124

Social Media Content Marketing Advertising Scale 124

ProfitWell

OCTOBER 7, 2019

Today on Recur Now, the astronomical findings of Zuora’s Subscription Economy Index are released. We’re also talking subscription sports with a pricing expert, and highlighting a former Netflix culture-building badass. Your top subscription news. Subscription Cavaliers. Can you guess who? Zuora's SEI drop.

Subscription 49

Subscription Payment Features Payments Payment Services 49

Neil Patel

DECEMBER 1, 2020

Team pricing for Tableau is role-based, which lets large organizations economize their subscription. With Team and Enterprise subscriptions, you get the ability to invite members, set flexible permissions, share projects, and collaborate in real-time. With Plecto, it’s super simple to create contests using your KPIs as benchmarks.

Data 141

Data Software Review Scale Sales Hiring 141

OPEXEngine

JANUARY 17, 2020

Downward trending cost of goods (COGs) benchmarks are improving SaaS gross margins. Eric Mersch, CFO and partner at FSG puts it this way: “The methodology for reporting subscription gross margin is so well established that using a non-standard approach will cost you several multiples of ARR in valuation. Customer support.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

OpenView Labs

SEPTEMBER 17, 2019

This week we released our third annual Expansion SaaS Benchmarks report. But benchmarks alone are not enough. We’ve got to make the leap from benchmarks to action. Here’s our advice on how to use the benchmark data to grow even faster in 2020. But sales looks more like customer success in a PLG business.

Benchmarks 41

Benchmarks Underperforming Technical Team Scale SaaS 41

User Pilot

AUGUST 8, 2024

Product goals : Your product goals are specific, measurable objectives and benchmarks for your product to achieve. Its features are tailored to the specific needs of freelancers, including invoicing, expense tracking, tax preparation, and time management. They’re often written within set time frames (month, quarter, year, etc.).

Strategy 105

Strategy SaaS Customer Lifetime Value Development 105

Baremetrics

SEPTEMBER 22, 2021

As a subscription-based SaaS enterprise, you need to be aware of these rules and follow them. Baremetrics integrates directly with your payment gateways, so information about your customers is automatically piped into the Baremetrics dashboards. What to look for in a revenue recognition cloud application? Table of Contents.

Payments 84

Payments Payment Methods SaaS Payments Payment Solutions 84

Baremetrics

AUGUST 30, 2021

You can even see your customer segmentation , deeper insights about who your customers are , forecast into the future, and use automated tools to recover failed payments. Sign up for the Baremetrics free trial and start seeing more into your subscription revenue now. Table of Contents. What Is owner’s equity in SaaS?

SaaS 97

SaaS Outsourced Development Payments Payment Services 97

Unbounce

MARCH 2, 2020

For the upcoming 2020 Conversion Benchmark Report, our team of data scientists (yep, they have lab coats) have been using machine learning and a rigorous methodology to study more than 34,132 landing pages and 19.2 The word cloud above shows which CTA buttons SaaS marketers are using most frequently on their landing pages. Sound cool?

SaaS 145

SaaS Software Review Consulting Machine Learning 145

ProfitWell

NOVEMBER 15, 2019

Your subscription company should run like a well-oiled machine. Retain subscribed customers: Unlike other businesses, SaaS businesses rely on customers paying monthly or yearly for their subscription. With Metrics, you’ll be given the ability to benchmark against thousands of similar companies. SaaS companies need tools that: 1.

Retention 56

Retention Pricing Payment Methods SaaS Payments 56

User Pilot

MAY 16, 2023

For example, for a cloud storage platform, this is storage space. They communicate the value each plan offers and are the reason why customers sign up for the product, upgrade to a premium plan or renew their subscription. Once we’ve got the figures to benchmark against, let’s try to find the value metrics for your company.

Metrics 98

Metrics Customer Lifetime Value SaaS Pricing 98

ChurnZero

DECEMBER 18, 2020

For a first look at our top survey takeaways and to benchmark your team against others in the industry, check out the webinar. And don’t forget to stay tuned for the full Customer Success Leadership Study – with even more benchmarks and recommendations – releasing in the beginning of January 2021.

Customer Success 87

Customer Success Sales Recruiting Sales Hiring Finance 87

Chart Mogul

NOVEMBER 17, 2023

Increasingly, our Databox customers who use ChartMogul for their subscription … How many tools do you use to collect data? Increasingly, our Databox customers who use ChartMogul for their subscription analytics have been asking us to build a bridge between our platforms. And data in the Benchmarks Group is updated in real-time.

Data Analysis 52

Data Analysis Benchmarks Subscription Payment Features 52

OPEXEngine

JUNE 25, 2020

We compared benchmarks for smaller and larger private SaaS companies coming into 2020, against the same metrics five years ago in our 2015 benchmarking and focused the comparison on cash flow. Bessemer published a growth benchmark showing that getting to $100M ARR in 10 years was good, but getting there in 5 years is best in class.

Benchmarks 52

Benchmarks SaaS Airlines Travel 52