OpenView Labs

JANUARY 29, 2020

The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. They also better understand how to measure the success of freemium and strategies to convert free users into paying customers (hint: product qualified leads are your friend).

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea. Want to see more content like this?

Underperforming Technical Team 147

Underperforming Technical Team Sales Hiring compliance SMB 147

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode.

Payment Solutions 77

Payment Solutions Payments Payment Services SaaS Payments 77

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Retail was mentioned twice, that’s it, and AWS was mentioned 78 times, so it’s probably not surprising that they’re doing this. I think it’s a really staggering stat.

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

MAY 23, 2019

Do I have the right team? And just because someone was a right member of the team last year doesn’t mean they’re a right member of the team next year. And just because someone was a right member of the team last year doesn’t mean they’re a right member of the team next year.

Sales Hiring 115

Sales Hiring Underperforming Technical Team Scale Startup 115

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

All that Saas

JUNE 22, 2021

It doesn’t matter what the size of the team is, they can do it all, plan projects, conduct meeting, and multi-task. Teams need to collaborate for ideas, execute projects, and increase knowledge to cultivate stellar work. This is why teams and organizations prefer Ayoa because it takes online collaborative whiteboards to a new level.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

SaaStr

APRIL 30, 2022

The second constituent there is the developer. Why do developers love SaaS products? Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. Low touch you’re gonna talk a lot about what we call customer success teams.

SaaS Payments 230

SaaS Payments Metrics Payment Methods Scale 230

Intercom, Inc.

OCTOBER 12, 2021

As a support leader, you already know how important it is to take care of your customers – but it’s just as important to take care of your support team. Here’s why human support is so crucial for any customer-centric organization, and how it can have a significant impact on your team, your business, and your customers. Here’s why.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

User Pilot

APRIL 21, 2023

The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement. Product analysis benefits teams from across the organization, including your product , marketing , customer success , and UX design colleagues.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Onboarding Retention 98

Teamgate

OCTOBER 19, 2019

Which is an awfully bad news for marketers who need to keep their audience glued to their screens. Focus on developing strong relationships with your prospects and learn how to boost your credibility if it’s a little shaky. Team up with influencers . Social proof. Image Source: Engadget. Conclusion.

Scale 68

Scale Social Media Underperforming Technical Team Content Marketing 68

Sales Hacker

APRIL 26, 2019

What do you do to regroup and recover when you have a bad day? Describe how/if you are a team player. Or political science, because of the strategy involved in politics.). Examples: “I am great at new business development. OR, “As a manager, I am really good at developing people. What was a mistake you made?

Sales Recruiting 21

Sales Recruiting Interviewing Sales Hiring Underperforming Technical Team 21

SmartKarrot

JUNE 30, 2022

The phrase – Age of the Customer – was first used by Forrester, who defined it as a customer-obsessed enterprise that concentrates its strategy, energy, and budget on processes that enhance knowledge of and engagement with customers and prioritizes these over maintaining traditional competitive barriers. Like what you are reading?

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

FastSpring

FEBRUARY 23, 2023

Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands. I interviewed Michael about successful global marketing strategies. You can stream the full episode below or read highlights from our conversation. 00:01:00] Enjoy.

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

Clouded Judgement

SEPTEMBER 19, 2023

As Frank Slootman (Snowflake CEO) said, “Enterprises are also realizing that they cannot have an AI strategy without a data strategy to base it on.” Typical data lake storage solutions include AWS S3, Azure Data Lake Storage (ADLS), Google Cloud Storage (GCS) or Hadoop Distributed File System (HDFS).

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? Harry Stebbings: Can I ask, if we take that to a practical level, because I totally agree in terms of that career development, and the thriving. What works?

Sales Hiring 188

Sales Hiring Scale Technical Review Outsourcing Services 188

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Frontegg

FEBRUARY 24, 2022

In reality, many devices and computing systems have weak or ineffective authentication, or authentication is not properly configured by administrators, resulting in severe security risks. Secure authentication mechanisms are necessary to enable easy development, prevent accidental data exposure, and protect against cyber attacks.

Strategy 98

Strategy Underperforming Technical Team Application Development Mobile 98

SaaStr

JUNE 15, 2021

Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. For real, why is the developer market bigger today? He’s the only CEO that ever called.

Scale 281

Scale Underperforming Technical Team Engineering Wireless 281

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. I was managing a team of 15 and the company had grown to about 140 employees. How the hell does that happen? We mostly succeeded.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Sales Hacker

SEPTEMBER 14, 2021

If you missed episode 177, check it out here: Trust-Building Strategies Every Seller Should Own. Who sales development should report to (spoiler: it’s marketing). Who should sales development report to? [15:20]. We talk about the history of marketing, who sales development should report to, all of it. powered by Sounder.

Sales Recruiting 81

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 81

SaaStr

JULY 1, 2020

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Sam will have a lot of interesting perspectives on how he manages his team through these times. Four, people in the sale? Jason Lemkin: None.

Merchant Services 170

Merchant Services Scale Sales Recruiting Sales 170

OpenView Labs

MAY 5, 2021

Many companies are strategic consumers of open-source software as a means to reduce the burden on their software engineering team to build everything from the ground up. This is probably the toughest aspect of building an open-source business from both a go-to-market and product strategy perspective.

Business 52

Business SMB Scale DevOps as a Service 52

SaaStr

JUNE 1, 2021

Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 Dharmesh : …said, “This is a very bad idea. One of the byproducts of this all-in-one strategy is the product tends to suck.

Part-Time VPE 209

Part-Time VPE Technical Cofounder CTO Hire New CTO 209

Outseta

MAY 8, 2020

What I’m hoping this post provides is an objective look at the world of technology start-ups—the good, the bad, and the ugly. Before I lived it, I thought of the tech world as being very business oriented—a place owned by analytical types and developers writing rigid blocks of code that looked like gibberish to me.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

Sales Hacker

SEPTEMBER 29, 2020

They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. Welcome to the Sales Hacker podcast.

Scale 108

Scale CTO Hire Scaling CTO Coach 108

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. We’ve all seen AWS and what they’ve done with their platform. It is staggering.

Sales Hiring 152

Sales Hiring Scale Payments Cloud 152

SaaStr

NOVEMBER 13, 2020

I guess, if my strategy was to show up and to try and lead an $80 million round and write a $50 million check to do that, and you’re like, “Wait a second, 275 divided by five people, your piece of that’s probably 55. ” So, depends on the strategy. I don’t know if they should think anything of it.

Sales Recruiting 162

Sales Recruiting Development Team Review Technical Review Sales Hiring 162

Unbounce

JULY 30, 2019

With that in mind, Unbounce has teamed up with a few heavy-hitters of marketing to give you the rundown on how you can start with your holiday campaigns and landing pages today. (So, There’s more on this anticipation strategy below. ). A mystery box takes an awful lot of the pressure off visitors looking for a meaningful gift.

Scale 111

Scale Branding Underperforming Technical Team AWS 111

SaaStr

AUGUST 22, 2020

For one, there was never enough real estate, given we were in San Francisco and Zynga on Pinterest weren’t the only companies with a real estate strategy of being under one roof. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. There just wasn’t enough square footage.

Sales Recruiting 144

Sales Recruiting Cloud CTO Hire Scale 144

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. And every week we’re onboarding three to four to five teams. But I went in and their executive team that came in blew me away.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

SaaStr

AUGUST 20, 2019

We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. We had created an incredible brand with developers, in particular, and created developer love for what we did and the product. ” I didn’t do all those things. I won’t lie.

Scale 128

Scale Acquisition Scaling Sales Hiring 128

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

JANUARY 3, 2020

Editor’s Note: This is a conversation between Kyle Poyar, VP of Market Strategy at OpenView and Steven Forth, Partner at Ibbaka. . If the experience is poor (less than one) the effective price is higher, for the customer that is. Steven: Procurement teams are well trained in negotiation and well armed with information.

Pricing 54

Pricing Scale Underperforming Technical Team B2B 54