SaaStr

SEPTEMBER 28, 2023

Smaller companies have become more sophisticated in the tools they use, the IT systems, and automation for onboarding and offboarding, and all of that has resulted in needing to plug stuff into the tools you’re using quickly. Today, companies spend over $10M/month on AWS — companies like Lyft, Pinterest, and Stripe.

Enterprise readiness 232

Enterprise readiness Payment Solutions Enterprise Payments 232

Sylvia Ng

FEBRUARY 17, 2016

Work across the stack: mostly Python/Flask, PostgreSQL, JavaScript (React/JQuery/Backbone) and working with AWS. Onboard and optimize new channels. Be a key decision maker and work very closely with leadership. Exposure to architectural patterns of a large, high-scale web application. JOB REQUIREMENTS – BUILD.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Not just rollout and onboarding, but then, what does success look like? And I remember AWS was growing really quickly. Loving our podcast content?

Sales Hiring 191

Sales Hiring Scale Technical Review Outsourcing Services 191

Sales Hacker

SEPTEMBER 14, 2021

Our private membership connects you with a network of thousands of like-minded peers and resources, where you can tap into leadership opportunities, training, mentoring, and other services made for high-growth leaders like you. We work really closely, we have the sales leadership, Jed Smith is my peer. Amy: Totally.

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79

ChurnZero

SEPTEMBER 30, 2021

For example, I think of AWS. I did this all the time when we were onboarding at WalkMe. For the CSMs who are responsible for onboarding customers, we’d ask, “How much time are you wasting on support? A high-touch experience may require, for example, that they designate someone to get training or certification.

Customer Success 52

Customer Success Scale Sales Hiring Revenue 52

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. She is a Speaker and Hostess for LinkedIn Live. What is one a-ha moment you’ve had in your sales career?

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

OCTOBER 16, 2020

Paul Rosania: If you have a great product and the promise that you’re making to someone really is just a matter of getting them onboarded and they will actually see a little bit more productivity in their Workday. Harry Stebbings: Terrible metaphor. Harry Stebbings: No, I’m kidding. I thought it was brilliant, actually.

CTO Coach 168

CTO Coach Sales Hiring CTO Hire Software Review 168

SaaStr

OCTOBER 17, 2019

And we were using a solution from Amazon AWS… We had one big issue first, which was a number of regions they were supporting were not the same vendors. Meaning like in the onboarding flow of our users, it was taking a few minutes to set up the account, which was causing a huge drop in the process.

Scale 122

Scale Scaling CTO Hire Part-Time VPE 122

Outseta

MAY 8, 2020

There’s an awful lot of nuance here and the devil is in the details. For example, if the product isn’t up to snuff or if the onboarding process is just a bit rough, even perfect execution by the sales and marketing teams will yield lackluster results. SaaS is way more of a team sport than most companies realize.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. Leadership can really turn around really any area of the company.” You just don’t have the right leadership or structure to get there often. If you look at the IAS vendors, they passed $130 billion revenue milestone this year. It is staggering.

Sales Hiring 159

Sales Hiring Scale Payments Cloud 159

Sales Hacker

NOVEMBER 10, 2020

And every week we’re onboarding three to four to five teams. They’re awful. Totally failed leadership by the sales leader, if that’s the case. We launched it last year. We have a few thousand folks that use the tool every day. And in the summer, we launched our org paid product. Total dog s**t.

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74

User Pilot

AUGUST 16, 2023

To ensure that staff knows how to use the tools and are familiar with the guidelines, develop onboarding , training, and mentoring programs. Finally, they could act on the insights by modifying the onboarding flow and triggering contextual in-app messages to drive engagement and activation. What is data democratization?

Data 98

Data Technical Review Government Data Analysis 98

SaaStr

MARCH 31, 2024

” “I hated Katie at that company meeting, it was awful.” Katie Burke: I mean it’s really hard, and the reality is it needs to be someone that your leadership team respects, listens to, and responds to. ” “Our benefits are terrible.” Jason Lemkin: It’s a tough hire, isn’t it?

Part-Time CTO 262

Part-Time CTO CTO Hire CTO Coach CTO 262

SaaStr

JULY 10, 2020

I’ve held a bunch of technology leadership roles in startups, in rocket ships and turnarounds, including about 10 years at Google, and just over three years leading efforts at Evernote. So over the course of those 20 or so odd years in technology leadership roles. But when folks have time for discovery is better onboarding.

Scale 187

Scale Sales Hiring Pricing Sales Recruiting 187

SaaStr

OCTOBER 25, 2019

Why does Liat reject the notion of “hands off leadership?”. I think in general it’s only fair to the team, especially to those top performers, for the leadership of that organization to address performance issues as soon as possible. I don’t think leadership is about pure delegation nor about micromanagement.

Sales Hiring 112

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 112