Intercom, Inc.

NOVEMBER 3, 2021

Alert fatigue is a common problem among engineering teams that handle operations and maintain infrastructure. The result is lots of semi-meaningful alerts, noise, context-switching, and multitasking for the on-call engineer. Are the steps clear enough to be followed by any engineer on the team? Is the alert still relevant?

Engineering 209

Engineering Software Review Systems Review AWS 209

Treehouse Technology Group

JUNE 2, 2022

Our approach is an independent, vendor-agnostic cloud solution designed to deliver and execute our client’s strategy to unlock the power of data and its storytelling potential. As a Lead Data Engineer, you will work with stakeholders and… The post Data Architect (Python & AWS Cloud) appeared first on Treehouse Tech Group.

AWS 40

AWS Cloud Data SMB 40

Clouded Judgement

MARCH 31, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. The majority of COGS (revenue less COGS = gross profit) fall in hosting costs (ie AWS), and some customer support. Or hire less engineers but write more code with tools like GitHub Copilot. Follow along to stay up to date! The list goes on.

Cloud 130

Cloud Sales Hiring AI Headcount 130

IT World

APRIL 22, 2020

Google Cloud has announced that Anthos — the company’s software for deploying and managing Kubernetes workloads across multiple on-prem and cloud environments — now supports running workloads on rival cloud platform Amazon Web Services (AWS), with Microsoft Azure support still in preview for now.

Azure 69

Azure VP of Engineering AWS Cloud 69

Chart Mogul

JANUARY 28, 2022

A few months ago, we retired our last pieces of infrastructure on DigitalOcean, marking our migration to AWS as complete. Our journey was not your regular AWS migration as it involved moving our infrastructure from classic VMs to containers orchestrated by Kubernetes. Lack of modern cloud features and managed services.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. What once took millions of dollars and a team of engineers to create, a lone developer could suddenly hack together in half an hour. Today, one-third of daily internet users visit websites built on top of AWS.

AWS 189

AWS New CTO Scale CTO 189

Chart Mogul

NOVEMBER 30, 2023

In 2021, ChartMogul experienced a transformative shift in data strategy when we introduced a dedicated data engineering team. Updating the data engineering stack streamlined data processing; reducing the time and effort invested in manual data handling.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

Intercom, Inc.

MAY 25, 2022

This allows us to develop teams of deep domain experts to support and enable product engineers as they build the next generation of Intercom, and provide world class observability tooling, scaling, reliability, and secure-by-default build patterns. . Our tooling allows for high availability.

Scaling 252

Scaling AWS Software Review Technical Review 252

SaaStr

MARCH 9, 2022

So DigitalOcean is the quiet Cloud platform that keeps on growing. Focusing on smaller developers, in some ways it’s been a bit overshadowed by AWS, Azure, and Google Cloud. DigitialOcean doesn’t want to take AWS, Azure and Google on in the enterprise and doesn’t really try. Wow what a story!!

Azure 217

Azure AWS SMB Cloud 217

Tom Tunguz

APRIL 6, 2023

In the cloud, AWS, Azure, & GCP have created about as much market cap as all the top 100 B2B & B2C publics built on cloud (Netflix, ServiceNow, AirBnb, etc). Startups can integrate with a plug-in, build a prompt-tuning engine (a little model on top of a bigger model), or develop & train their own models.

Generative AI 199

Generative AI AI GCP(Google Cloud Platform) Startup 199

SaaStr

MAY 31, 2023

So Snowflake is the high flier in Cloud. It’s one of the few still commanding a premium multiple in today’s world, and still growing at tremendous rates: Snowflake is also a barometer of everything in SaaS and Cloud, because a significant amount of its revenue is consumption-based, at least in part. Not none, just less.

Headcount 205

Headcount Scale Sales Hiring AWS 205

How To Buy Saas

MAY 15, 2024

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. You can get them all through cloud computing. Ensure cloud security and compliance.

DevOps as a Service 52

DevOps as a Service Marketplace as a Service Cloud SaaS 52

Tom Tunguz

NOVEMBER 28, 2023

” Unstructured data is the growth engine : 17x growth y/y suggests a small number last year, but phenomenal interest. Improved terms from the cloud service providers have contributed to margin expansion.” “I don’t even hear the words AI and budget in the same sentence.”

GCP(Google Cloud Platform) 134

GCP(Google Cloud Platform) Azure Data Startup 134

IT World

APRIL 28, 2020

The public cloud and open source software are pretty much coupled these days. Cloud providers charge for usage, either by time or other resource-units consumed. Indeed, it’s half or more of the cloud computing bills I’ve seen recently. Also on InfoWorld: AWS vs. Azure vs. Google Cloud: Which free tier is best? ].

Cloud 64

Cloud Azure Software AWS 64

Intercom, Inc.

APRIL 19, 2018

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

MARCH 26, 2020

All of Intercom’s production infrastructure is provided as a service to Intercom by Amazon Web Services (AWS). AWS is the leading cloud provider in the industry, and we leverage their portfolio of globally redundant services to ensure Intercom runs reliably. Business continuity.

AWS 192

AWS Scale Business Cloud 192

IT World

APRIL 9, 2019

Cisco and Google have expanded their joint cloud-development activities to help customers more easily build secure multicloud and hybrid applications everywhere from on-premises data centers to public clouds. Check out what hybrid cloud computing is and learn what you need to know about multi-cloud.

multi-cloud Kubernetes 72

multi-cloud Kubernetes Cloud GCP(Google Cloud Platform) Development 72

Intercom, Inc.

FEBRUARY 26, 2018

by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. The same is true in software.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

CloudGeometry

MARCH 14, 2022

Hint: All the public cloud companies are doubling down on full-stack SaaS, betting that it’s the best way to get more companies growing via the cloud. Optimize cloud economics and drive Business Goals. Engineers may have a hard time unlearning long-held beliefs of attaining perfection in the application.

DevOps as a Service 130

DevOps as a Service Well Architected Framework SaaS AWS 130

SaaStr

OCTOBER 31, 2019

Bessemer Venture Partners’ Alex Ferrara takes a look at trends and predictions for the cloud industry in 2019. One of the most popular sessions from SaaStr Annual, this presentation will provides an in-depth look at the cloud computing industry across Europe and globally. Want to see more content like this? A few more.

Cloud 100

Cloud Scale AWS Machine Learning 100

CloudGeometry

MARCH 3, 2022

Cost to serve a customer-facing feature is money that comes out of your pocket, and goes straight into the cloud provider’s pocket. When you want to procure more cloud resources faster, cloud providers make it easiest to buy speed, whether or not that pays off for you in the long run. It‘s almost always a function of time.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

Intercom, Inc.

MARCH 16, 2022

“The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, and engineering work”. The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work.

Software Review 118

Software Review Technical Review Management Systems Review 118

CloudGeometry

MARCH 22, 2022

Given that engineering is a core competence in software development, it should come as no surprise that there are plenty of ways to measure. use this in forensics or in capacity analysis Log data can be used to prevent, detect, and respond to threats, breaches, endpoint hacks, threat hunting, cloud capacity management, etc.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

ProfitWell

MAY 12, 2020

The three major cloud service models are SaaS, PaaS, and IaaS. Cloud service models in 2020. We are not considering those in our comparison of cloud services. With PaaS, developers can create everything from simple apps to complex cloud-based business software. The benefits when choosing each cloud service.

Cloud 59

Cloud Azure SaaS Underperforming Technical Team 59

SaaStr

FEBRUARY 10, 2023

As Chief Product Officer at DigitalOcean and a developer-turned-entrepreneur, Gabe Monroy shares how founders can avoid the trap of over-engineering products that customers won’t pay for and how to de-risk product development through a simple analogy of candy, vitamins, and painkillers. That’s when OpDemand was born.

Sales Hiring 130

Sales Hiring Development AWS Engineering 130

IT World

FEBRUARY 23, 2020

The idea is pretty simple: Federated’s new connectivity-as-a-service offering can be purchased directly through both the AWS Marketplace and Azure for a monthly fee.

Marketplace as a Service 64

Marketplace as a Service Wireless Azure AWS 64

SaaStr

NOVEMBER 24, 2021

Consider the scenario: There are a handful of skilled engineers in Silicon Valley. But are those factors really going to carry the company long-term, or could another competitor outstrip them? Roberge suggests trying the “Sustainable Moat Test.” If they chose to: Raise a round from Sequoia. Copy your entire product.

Sales Hiring 194

Sales Hiring Scale Compensation Sales 194

CloudGeometry

SEPTEMBER 7, 2021

DevOps changed software development – whether cloud-native, cloud-hosted or “Oops! I forgot to move to the Cloud” – in two healthy ways. It goes beyond just engineering culture and draining the backlog using harmonious collaboration. Yet I believe there’s a new, more significant challenge ahead.

DevOps as a Service 130

DevOps as a Service Software Development AWS Cloud 130

Intercom, Inc.

OCTOBER 19, 2022

Intercom services and data are hosted in Amazon Web Services (AWS) facilities in the USA (us-east-1), Dublin, Ireland (eu-west-1), and Sydney, Australia. . All of our infrastructure and data are spread across three AWS availability zones and will continue to operate should any one of those fail. Employee security.

compliance 138

compliance Data Software Review Scale 138

Baremetrics

DECEMBER 7, 2023

This helps you to: Reduce human error Override Quickbooks suggestion engine Human error is particularly prevalent with outsourced accountants without a bookkeeper dedicated to your company. Quickbooks suggestion engine can get things right once you have “trained” it a little. This is, overstated hosting costs. Payee: Google Adwords.

Banking 52

Banking Outsourcing Services SaaS Payments SaaS 52

Intercom, Inc.

JUNE 1, 2018

The EU was kind enough to provide a stress test for our email delivery pipeline during the GDPR surge on a scale that I doubt our engineering team as a whole would have agreed to, and we passed. For our engineering teams at Intercom, there was a much more short term impact last week, which we think is interesting enough to share more widely.

Scale 204

Scale Engineering AWS Scaling 204

Audacix

SEPTEMBER 20, 2022

How to protect your cloud console with GCP/Azure/ AWS cloud console pentests. Instead, you will see how other top SaaS companies achieve their software security goals within budget and despite their software engineering teams constantly growing and changing. Would that be helpful?

Software Development 52

Software Development GCP(Google Cloud Platform) Development Software 52

SaaStr

AUGUST 7, 2021

Some investors bet on the best engineering teams. I don’t need 28 slides on how Everything is Going To the Cloud. The converse is, a bad arse hacker/engineer that has also learned to love sales. This is sort of awful. Apologies for the title of this post, and perhaps the post entirely. Others bet on traction.

Sales Recruiting 336

Sales Recruiting Scale AWS Investment 336

SaaStr

NOVEMBER 7, 2023

Within the next 12 months, Adam Seligman, VP of Generative Builders at AWS, believes there will be an inversion of SaaS. Anyone should be able to build any Cloud solutions they want. When these three things come together — Cloud platforms, new builder and dev tools, and generative AI — it creates a tipping point.

Generative AI 253

Generative AI AWS AI Artificial Intelligence 253

Audacix

OCTOBER 24, 2019

But it's also true that it's never too late to secure your cloud-based web app. In fact, smart and fast-growing cloud software companies who outperform their peers usually share this common trait: they consistently grow sales and build their brand by turning their security standards into a key differentiator and selling point.

Cloud 49

Cloud Cybersecurity Scale Transportation 49

Audacix

JULY 28, 2022

But it's also true that it's never too late to secure your cloud-based web app. In fact, smart and fast-growing cloud software companies who outperform their peers usually share this common trait: they consistently grow sales and build their brand by turning their security standards into a key differentiator and selling point.

Cybersecurity 52

Cybersecurity Underperforming Technical Team AWS Scale 52

Baremetrics

DECEMBER 7, 2023

Cost of Revenue Examples Hosting AWS / Google Cloud / Azure Payroll – Customer Support Service Delivery Costs Twilio, Sendgrid Merchant Fees Stripe, Braintree You should also include software that helps your support team, such as Help Scout, or your Devops, such as CircleCI. Finally, add the software account.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90