Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. It can also be used to calculate the customer acquisition cost (CAC) and gross margin.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Intercom, Inc.

NOVEMBER 30, 2021

Proactive notifications: Article Inserter (built by Intercom). To protect your support team’s inbox and help your customers get faster resolutions, you can integrate the Article Inserter app with the Messenger. Knowledge base: Article Search (built by Intercom). Subscription payment and management: Stripe.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Buffer Resources

AUGUST 28, 2023

TikTok has its revamped Creativity Program , YouTube has the YouTube Partner Program , and now, Instagram creators who want to monetize their content directly have the Subscriptions feature. What are subscriptions on Instagram? For example, creator Joy Ofodu created an Instagram subscription to offer exclusive content.

Payment Features 98

Payment Features Payments Subscription Payment Methods 98

Buffer Resources

AUGUST 13, 2024

So, in this article, we’ll cut through the noise to help you find the best tool for your specific needs. Pricing: Shopify Collabs is available to Shopify merchants as part of their existing subscription. 

Branding 112

Branding Payments Merchant Services Payment Methods 112

Stax

OCTOBER 13, 2024

You should note that the only version of Quicken we will discuss is Quicken Home & Business in this article. (We This article will focus on QuickBooks Online, which is by far the most popular version of QuickBooks among small businesses. (If Quicken Inc. There are also free training courses and a QuickBooks blog.

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

Intercom, Inc.

JUNE 13, 2022

For example, you can segment your NPS® scores by region, product feedback by user persona, churn reasons by subscription type, and more – enabling you to better understand your customers and quickly take action based on their feedback. To explore our new reporting capabilities, check out our help center article here.

Data 197

Data Software Review Systems Review Mobile 197

Intercom, Inc.

NOVEMBER 17, 2021

Make it easier to self-serve with Articles in the Messenger. Can we set up our Messenger so that when people have a question and they click on the search bar, they can see our different collection of Articles? With an expanded window, it’s easier than ever to read articles in the Messenger. Customer feedback: Hello! Best of all?

Engagement 222

Engagement Mobile Metrics Investment 222

Sales Hacker

FEBRUARY 7, 2025

In this article we dive into a playbook for pricing across different stages of company growth, inspired by Geoffrey Moore’s Crossing the Chasm. Flexibility: Companies offer a range of subscription options to cater to diverse customer preferences, including hybrid models and value-add services.

Pricing 104

Pricing Scale SaaS Technical Review 104

IT World

OCTOBER 19, 2021

The app suite costs $37 per employee per month when subscriptions are purchased annually for a customer’s entire workforce; otherwise annual subscriptions are $90 per user per month. To read this article in full, please click here

Subscription 142

Subscription Payment Features Software Management 142

IT World

APRIL 4, 2023

To read this article in full, please click here When you purchase a perpetual version of the suite — say, Office 2019 or Office 2021 — its applications will never get new features, whereas Microsoft 365 apps are continually updated with new features. For more details, see “ Office 2021 vs. Microsoft 365: How to choose.”

Subscription 144

Subscription Payment Features Software Business 144

Intercom, Inc.

JULY 1, 2020

Conversations closed by articles. If someone reads one of our help center articles they’ll be prompted to let us know whether it answered their question. If they indicate the question is resolved by giving it a thumbs up we’ll track that as part of our “conversations closed by articles” rate. Customer retention.

Customer Support 239

Customer Support Scale Education Onboarding 239

FastSpring

MARCH 9, 2022

In this article, we’ll show you examples from a variety of SaaS pricing pages. Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. LanguageTool: Customize subscriptions. Learn more here. 7 SaaS pricing page examples.

SaaS Payments 148

SaaS Payments Pricing Payments Payment Methods 148

FastSpring

OCTOBER 11, 2021

If you’ve noticed a drop in subscription credit card approval rates for customers located in India, you’re not alone. The Reserve Bank of India issued new guidelines for subscription purchases earlier this year — and the new rules came into effect a few days ago, on October 1, 2021. Book a demo or create an account today !

Payment Services 146

Payment Services Merchant Services SaaS Payments Payment Methods 146

IT World

DECEMBER 2, 2021

Microsoft's subscription-based office suite, called Office 365 or Microsoft 365 depending on your version, is continually updated with new features, so we periodically update the cheat sheets for the "365" versions of Word, Excel, PowerPoint, and Outlook. To read this article in full, please click here

Subscription 143

Subscription Payment Features Software 143

FastSpring

FEBRUARY 15, 2024

Thanks to Tony Markov for contributing to this article! In this article, we’ll cover: Current app store practices and rates. But there was one particularly notable Pro option: Paying for a yearly subscription via Apple App Store or Google Play Store will cost users an extra $10 , increasing the price by about 8% from $119.99

Payment Methods 157

Payment Methods Payment Solutions Merchant Services Payment Services 157

FastSpring

AUGUST 13, 2024

Apple has revised its App Store rules to be better compliant with the European Union’s Digital Markets Act (DMA), but the fees associated with Apple’s revisions are still considerably high according to an article from The Verge. These changes are supposed to take effect “this fall” (no more specific start date appears to have been provided).

Payment Methods 159

Payment Methods Merchant Services Payment Solutions Payments 159

FastSpring

JANUARY 10, 2023

This article is meant to help by providing two important factors to consider when choosing a recurring billing tool. Chargebee: Supports Complex Subscription Management. Zoho Subscriptions: Online Subscription Billing Platform. Fully Compliant, Custom Trial and Subscription Options (Without Writing Code).

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

IT World

AUGUST 30, 2021

They also get more frequent software updates than those who have purchased Office 2019 without a subscription, which means subscribers have access to the latest features, security patches and bug fixes. To read this article in full, please click here

Subscription 29

Subscription Payment Features Software 29

User Pilot

JANUARY 2, 2025

In this article, Ill share examples of 9 excellent surveys from successful SaaS companies, highlight the qualities of successful surveys, and how to design a good survey. Asana’s churn survey Asana uses a churn survey to understand why users cancel their subscriptions. What is the main reason for canceling your subscription?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

IT World

JANUARY 14, 2022

Note that this guide refers to the Microsoft Teams desktop app for Windows and macOS included with Microsoft 365/Office 365 business and education subscriptions. To read this article in full, please click here Here's a rundown of the key new features to know and how to use them. Breakout rooms.

Mobile 143

Mobile Education Subscription Payment Features 143

FastSpring

JANUARY 31, 2023

payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. In addition, they also offer a few basic features for subscription management, fraud detection, invoicing, and more. Flexible subscription management and recurring billing tools.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

Stax

MARCH 27, 2025

In this article, well help you do just that. ACH payment is more affordable and can be automated and payee-initiated, making it ideal for recurring transactions and subscription payments. For example, SaaS companies use this to efficiently and easily manage customer subscriptions. Which one should you choose?

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

Neil Patel

SEPTEMBER 1, 2021

On a seemingly daily basis, new AI tools emerge to help people create articles, video scripts, logos, and more. Let’s Enhance has subscription, business, and pay-as-you-go options. Subscriptions for personal use run from $0 for a one-time, five-credit trial to $34 for 500 image credits per month. Let’s Enhance Cost.

AI 145

AI Artificial Intelligence Scale Social Media 145

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. For more information or to view the prior presentation, check out the additional details at the end of this article. How FastSpring can help.

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Table of Contents.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Stax

MARCH 18, 2025

This article dives into what a payment processing system is, how it works, and its benefits. Systems used for this include payment gateways , subscription billing software, and eCommerce platforms with built-in payments. These systems are ideal for subscription-based and SaaS businesses with global customers.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Clouded Judgement

SEPTEMBER 12, 2023

When I line up all the companies I analyze in this article by net new ARR added in a quartery, you can see how bad Q1 was. Q2 Top Performers If you don’t have time to read the rest of this article, here are the companies who I believe really stood out (from a financial perspective). They represent my “Q2 Top Performers.”

Cloud 176

Cloud Software Benchmarks Retention 176

Stax

JUNE 3, 2025

In this article, we’ll break down what a SaaS platform is, highlight real-world examples, and explore key strategies to succeed in the fast-moving software-as-a-service industry. SaaS operates on a subscription model, making it easier to manage cash flow and reduce upfront expenses.

Payment Services 88

Payment Services DevOps as a Service SaaS Payments Payments 88

Stax

DECEMBER 20, 2023

In this article, we will break down credit card interchange fees so you will know exactly how much you’re spending when running your business. Set rate processing Subscription rate processing TL;DR Interchange fees are not collected by your payment processor or bank; they go directly to the card-issuing banks.

Payment Services 167

Payment Services Merchant Services Payment Methods Payment Solutions 167

Clouded Judgement

OCTOBER 3, 2024

Q2 Top Performers If you don’t have time to read the rest of this article, here are the companies who I believe really stood out (from a financial perspective). To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4. above consensus. They represent my “Q1 Top Performers.”

Cloud 167

Cloud Software Benchmarks Retention 167

Stax

APRIL 8, 2025

This article explores the key factors that influence credit card processing rates in 2025, particularly helpful for small business owners looking to keep their credit card transaction fees as low as possible. Stax offers a transparent subscription model with 0% markup on direct-cost interchange.

Payment Services 88

Payment Services Merchant Services Payment Methods Payments 88

Buffer Resources

JULY 22, 2024

In this article, you’ll learn everything you need to know to kickstart your social media advertising efforts. If you want them to visit your website, check out your social media page, or watch a video/read an article in full, choose the engagement objective. What is social media advertising?

Social Media 102

Social Media Advertising Outsourcing Services Scale 102

FastSpring

SEPTEMBER 9, 2021

In this article, we’ll break down the basics of SEPA Direct Debit and explain why it’s so important to accept it at checkout if you’re doing business in Europe. According to SEPA rules, you must send your customers a pre-notification to inform them when they can expect a single payment or regular subscription to leave their bank account.

Payment Methods 148

Payment Methods Merchant Services Payment Solutions Payment Services 148

User Pilot

MAY 27, 2025

This article breaks down what mobile app tracking is, why it matters, and methods to do it well. Adapt your analysis based on the app use case Different app use cases include subscription services, on-demand platforms, social apps, marketplaces, and productivity tools. All questions you can only answer with: Mobile app tracking.

Mobile 93

Mobile Retention Payment Features Onboarding 93

Clouded Judgement

APRIL 11, 2024

Q4 Top Performers If you don’t have time to read the rest of this article, here are the companies who I believe really stood out (from a financial perspective). To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4. this quarter. They represent my “Q3 Top Performers.”

Cloud 184

Cloud Software Azure AWS 184

Clouded Judgement

DECEMBER 21, 2023

Q3 Top Performers If you don’t have time to read the rest of this article, here are the companies who I believe really stood out (from a financial perspective). To calculate implied ARR I take the subscription revenue in a quarter and multiply it by 4. this quarter vs 0.1% last quarter. They represent my “Q3 Top Performers.”

Cloud 184

Cloud Software Benchmarks Retention 184

SaaStock

JANUARY 23, 2019

Established global SaaS companies have the success stories to prove just how much SaaS has helped companies of all kinds improve their bottom lines by adopting cloud-based subscription. But for this to happen even the most successful companies still need to localize and adapt to complex tax laws, languages, behaviours, and systems.

Scale 229

Scale Subscription Payment Features SaaS 229