SaaStr

DECEMBER 29, 2022

Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue and expense recognition, and SaaS analytics. Empower your inside sales team by automating the hardest parts of outbound calling. Instant live customer conversations!

Scale 214

Scale Underperforming Technical Team B2B AI 214

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 135

Benchmarks Churn Payments SaaS Payments 135

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. "  B2B brands can follow Dock’s lead by reaching out to their customers and internal teams to find experts who might want to showcase their points of view.

B2B 115

B2B Technical Advisors SaaS Payments Underperforming Technical Team 115

User Pilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. Developers tend to overcomplicate code when they don’t have enough experience or want to show off their skills. Poor prioritization and external pressure are also common causes. Book the demo!

Underperforming Technical Team 105

Underperforming Technical Team Management Interviewing Scale 105

Intercom, Inc.

SEPTEMBER 9, 2022

AI has been quite overhyped in the past. ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. What’s up? The rise of neural networks.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Unbounce

JUNE 24, 2020

While new AI products are surely on the horizon— self-driving cars are coming any day now, possibly, maybe— AI’s most dramatic effects on your job today lies in adding new features across the tools that you’re already using. But, one day soon, you’ll marvel at all the things AI sneakily helped pull off your plate.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

User Pilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. Its aim is to help teams understand user behavior and offer actionable insights on how to improve the user experience. Armed with such insights , teams can better prioritize product initiatives to deliver more customer value faster.

Underperforming Technical Team 52

Underperforming Technical Team Data Analysis AI User Experience 52

SaaStr

NOVEMBER 1, 2022

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. The promise of SaaS was healthy profitability at scale and yet we see companies with hundreds of millions of dollars in revenue burning cash. In return, they will spend a certain number of hours per month with your team.

Scale 222

Scale Sales Hiring Cybersecurity Underperforming Technical Team 222

Sales Hacker

NOVEMBER 25, 2019

From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. How AI & ML are impacting the future of sales. How to develop your frontline managers [15:54]. AI will not be replacing SDRs/BDRs [29:13]. What You’ll Learn. Sam’s Corner: [40:00].

AI Search 73

AI Search AI Sales Hiring Scale 73

Sales Hacker

NOVEMBER 21, 2019

Companies that prepare for and embrace the changes AI brings will thrive. So, what does the short-term future of AI for sales look like, and how can you begin using AI to beat the competition ? The potential future of AI for sales. How you can use AI today. The Potential Future of AI for Sales.

AI Search 85

AI Search Scale AI Artificial Intelligence 85

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. When scaling your customer experience, remember AI can’t simulate human empathy.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

Buffer Resources

OCTOBER 24, 2023

  Agencies that were good at providing technical assistance or managing paid channels left clients, like my employers and other businesses we worked with, hanging when it came to content strategy and development.  After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team. 

Outsourcing Services 116

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 116

User Pilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. This increases their satisfaction which translates into greater loyalty and higher revenue.

Underperforming Technical Team 97

Underperforming Technical Team Sales Recruiting Social Media Onboarding 97

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Follow this show on our podcast feed so you don't miss an episode.

Payment Solutions 79

Payment Solutions Payments Payment Services SaaS Payments 79

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. "  B2B brands can follow Dock’s lead by reaching out to their customers and internal teams to find experts who might want to showcase their points of view.

B2B 56

B2B Technical Advisors SaaS Payments Underperforming Technical Team 56

Intercom, Inc.

JULY 28, 2022

Sanj started working at Salesforce back in 2005, when the company had around 1,000 employees and a few hundred million in revenue, and he was a part of its growth for 14 years, holding several leadership positions in multiple markets in EMEA. We were probably around 1,000 employees, and a few hundred million in revenue.

Scale 210

Scale Scaling Sales Hiring Sales Recruiting 210

Sales Hacker

OCTOBER 22, 2017

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? Sales teams rarely operate as a one-person army.

Underperforming Technical Team 102

Underperforming Technical Team Outsourced Development Development Social Media 102

Point Nine Land

JUNE 22, 2023

Especially in the age of the cloud and AI copilots, you’re only ever a few clicks, prompts, and copy-pastes away from a functional skeleton of a product. I can already hear Christoph and the rest of our software-loving P9 team telling me that they would have preferred to invest in SaaS if it had existed, and he’s probably right.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. How Revenue Grid enables smarter selling. How to build a winning sales team.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

Sales Hacker

APRIL 26, 2021

“Why is my sales team not closing a large percentage of the leads they’re given?” ” This question often keeps sales team leads up at night, and the result is new strategies and revamped training programs. Your pipeline’s health closely reflects your sales team’s success. Why this is happening.

Scale 112

Scale Technical Review Sales Underperforming Technical Team 112

User Pilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Social Media 98

Social Media Underperforming Technical Team Technical Review Customer Lifetime Value 98

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. This year, topics ranged broadly from incorporating AI to deliver world-class consumer experiences to defining and measuring different forms of community-powered growth.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

SmartKarrot

APRIL 17, 2023

The Definition of AI Conversational Intelligence AI Conversational Intelligence refers to the ability of artificial intelligence systems to engage in natural and seamless conversations with humans. The potential of AI Conversational Intelligence is enormous, and its impact is already being felt in many industries and domains.

AI 10

AI Artificial Intelligence Machine Learning Underperforming Technical Team 10

OPEXEngine

AUGUST 9, 2022

By benchmarking critical go-to-market KPIs, like the Magic Number – which measures how many new dollars of revenue growth are obtained getting from your sales and marketing investment compared to your competitors. Yet too many sales teams use outdated practices in making account and territory assignments. Know when to walk away.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

SaaStr

OCTOBER 26, 2023

Putting Revenue in Enterprise Marketing as You Scale Something folks yo-yo on as they scale is the idea of putting all of your money into Enterprise marketing when the majority of revenue is coming from Enterprise. Does Greenhouse want to capture these people with just a few million or even less in revenue so they stay for life?

Sales Hiring 216

Sales Hiring AI SMB Scale 216

InsightSquared

DECEMBER 20, 2019

Keeping tabs on all this great content is never easy, so we’ve compiled a Best of List with top webinars from our team and partners, to guide you into the new year! That’s where AI-powered guided selling systems, such as Olono, enter the equation and fill in the gap of sales data and actionable insights. Trust your data.

VP of Engineering 62

VP of Engineering Underperforming Technical Team Forecasting B2B 62

Unbounce

JULY 12, 2023

But how would modern-day Don Draper feel in a world where AI marketing tools are helping businesses create whole marketing campaigns—something that required a marketing agency not too long ago? In this episode, you’ll get answers to big questions like: What are the benefits to agencies embracing AI? Oh, hang on. What a show, huh?

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

Sales Hacker

FEBRUARY 15, 2022

Join us for an amazing conversation about building an achievable, repeatable roadmap for elite performance for any sales team or individual rep selling enterprise solutions. Flockjay helps sales teams do their best work by automatically capturing, tagging, and sharing best practices. I was fired twice in a row for underperformance.

VP of Engineering 78

VP of Engineering Underperforming Technical Team Scale Enterprise 78

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. Experience is the keyword here.

Payment Methods 136

Payment Methods Marketing Payments SaaS Payments 136

ChurnZero

JANUARY 4, 2019

We’ll see more applications of AI in Customer Success, but these will mostly be behind-the-scenes. the stuff that Customer Success teams are really meant to do). the stuff that Customer Success teams are really meant to do). As the chatbot craze subsides, I anticipate behind-the-scenes AI to become a major trend in 2019.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

User Pilot

SEPTEMBER 4, 2023

Research shows optimized customer journeys deliver: Up to 20% increase in customer satisfaction 30% increase in conversion rates 15% increase in average order value 25-40% increase in revenue In essence, customer journey optimization establishes customer experience as a competitive differentiator that boosts business growth.

Social Media 52

Social Media Underperforming Technical Team Technical Review Customer Lifetime Value 52

Sales Hacker

MAY 27, 2019

Wondering how other sales teams are working their magic? Unveiling the sales stacks of 7 top sales teams. You can break the complexity of sales enablement into practical ideas through scalable and repeatable practices that will lead to increased revenue. Sales tech sometimes gets a bad rap. An overview of our findings.

Technical Review 141

Technical Review Scale AI Search Sales 141

User Pilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Growth marketing is essential for SaaS businesses to build lasting customer relationships , adapt quickly to market shifts, and drive consistent revenue. Let’s get to it.

Underperforming Technical Team 105

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 105

SmartKarrot

MARCH 23, 2023

Apply here: [link] Role: Senior Customer Success Manager Location: London Area, United Kingdom (On-site) Organization: Robin AI As a Director, Customer Success Strategy, you’ll work with the team to develop the Customer Success function’s strategy. Sell customers on the benefits of the Robin AI platform.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

User Pilot

MAY 30, 2023

This manager wants to better understand how users use their product so they can align users’ needs with product development and increase business revenue. For example, the software developer persona may be critical for a product handling API integrations while accounting for only 2% of your user base.

Social Media 98

Social Media Interviewing Underperforming Technical Team Product Marketing 98

Kellblog

DECEMBER 27, 2021

McKinsey is producing some strong content on the future of work as is my friend Dan Turchin on his AI and the Future of Work podcast. My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Tech bubble relents. Miss, until recently.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I And it makes up for a lot of bad product experiences, right?

Scale 144

Scale Sales Payment Methods Merchant Services 144