Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Source: Softrs pricing page. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

Stax

APRIL 15, 2025

There are some important variations to MRR that would be good for your sales team to be aware of, including new MRR, expansion MRR, and churn MRR. How To Calculate Other Types of MRR Now, while the above is the most basic form of MRR, there are some important variations to MRR that would be good for your sales team to be aware of.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. HubSpot across features, ease of use, pricing, use cases, and more so you can determine which CRM is the right fit for your organization. Great for inbound marketing teams and fast-growing businesses.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

User Pilot

OCTOBER 31, 2024

I provide a quick glimpse at their use cases, key features, and pricing to help you narrow down your options for more in-depth research. Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. Free trial?

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

Teamgate

JUNE 11, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Great for small to medium teams with a pay-as-you-go pricing model. Ideal for teams needing real-time insights and distributed system support. Best for teams managing complex microservices.

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

SaaStr

MARCH 5, 2025

Manage Team Expectations – Balance transparency with the need to keep the team focused on building the business. Consider Buyer Reputation – Research the acquirer’s track record with previous acquisitions and their M&A experience.

Technical Review 206

Technical Review Software Review Development Team Review Sales Hiring 206

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

User Pilot

MARCH 5, 2025

Pricing: Is the pricing model transparent, and does it offer a free trial or a freemium version? The 10 best customer engagement software solutions Here, you’ll find a quick overview, core features, and pricing information for each solution. Userpilots pricing. Criterion Does It Deliver? Explore other case studies.

Software Review 52

Software Review Engagement Software Scale 52

How To Buy Saas

JUNE 26, 2025

Whether you’re a startup founder tired of repetitive support questions or an enterprise knowledge manager looking to streamline internal documentation, read on to learn how ProProfs Knowledge Base can empower your customers and team with self-service knowledge. Let’s dive into the details.

Technical Review 52

Technical Review Software Review Systems Review Management 52

Buffer Resources

NOVEMBER 7, 2024

In this article, I will share the competitive analysis framework my team and I have developed (through weeks of research and dozens of iterations), and give you some tips on where to look for data that isn’t publicly available so you can have a competitive advantage. Pricing 2.3. Customer acquisition 4.7.

Social Media 124

Social Media Underperforming Technical Team Technical Review Sales Hiring 124

SaaStr

JULY 24, 2025

” Harry Stebbings : “The market for consensus deals is fully priced and discovered. The only counterweight is if LPs eventually withdraw capital due to poor returns, but that’s well outside our event horizon. But developers just shut it down when you do one little test and see it’s crazy.

Software Review 148

Software Review AI Search Artificial Intelligence Underperforming Technical Team 148

SaaStr

APRIL 1, 2025

Wiz: Territory Matters More Than Tech Stack Colin Yasukochi (Wiz CRO) demonstrated that even on the path to a $32B acquisition, territory design was more impactful than AI tools. Wiz discovered a direct correlation between territory size and productivity: the tighter the territories, the more effective their sales team became.

Scale 207

Scale Sales Hiring Underperforming Technical Team Headcount 207

Sales Hacker

MAY 13, 2025

He served as Chairman and CEO of the company until its acquisition by Yahoo! The decline of seat-based pricing and rise of outcome-based models. 29:00 The shift from product-led to intelligence-led SaaS development. 31:00 Seat-based pricing is dying how to move to value-based contracts. in July 2007. At Yahoo!,

AI Search 72

AI Search AI ChatGPT Software Review 72

Sales Hacker

JULY 8, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. 13:26 The speed dating hack that landed Coffee’s first sales leader.

Sales Recruiting 79

Sales Recruiting Sales Hiring AI Search Scale 79

Sales Hacker

MAY 27, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Sean Whiteley is a three-time founder and the current CEO of Qualified, the AI pipeline automation platform purpose-built for inbound GTM teams. From the on-premise and internet era to cloud computing and now ai, he shares our expectations.

Technical Review 66

Technical Review AI Search AI Scale 66

Teamgate

JUNE 5, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Poor data leads to wasted time, lost revenue, and damaged customer relationships. Establish Data Rules : Assign team ownership , automate processes, and train staff regularly. Bad data leads to bad outcomes."

Underperforming Technical Team 52

Underperforming Technical Team Scale Data Sales Hiring 52

User Pilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. A high retention rate means you earn more from each user while cutting acquisition costs. Complex onboarding: 74% of users abandon an app after a poor onboarding experience. However, timing is everything.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

User Pilot

MARCH 23, 2025

Monetization potential: If users spend significant time within your app but dont convert, that might indicate that your pricing or checkout flows need rethinking. Whatever these metrics tell you, the good or the bad, that’s only half the story. Keeping an eye on retention also helps reduce acquisition costs.

Mobile 59

Mobile Underperforming Technical Team Engagement Metrics 59

User Pilot

MAY 30, 2025

Ive also included the key metrics I track and recommend for every product team. Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. Monitoring all three lets you detect when growth slows down, compare different user acquisition channels, and validate feature launches.

Mobile 89

Mobile Metrics Customer Lifetime Value Software Review 89

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. Lower customer acquisition costs.

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

SaaStr

OCTOBER 24, 2022

Developers act, think, and behave differently than your average customer. As an API-first company, WorkOS focuses on selling primarily to developers. Doing Business with Developers. Developers haven’t typically been the buyers in enterprise software, so why should you build for developers?

Underperforming Technical Team 210

Underperforming Technical Team Outsourced Development Development Part-Time VPE 210

SaaStr

APRIL 30, 2022

Customer Acquisition Cost (CAC). & The second constituent there is the developer. Why do developers love SaaS products? Customer acquisition. Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. Transcript.

SaaS Payments 247

SaaS Payments Metrics Payment Methods Scale 247

SaaStr

NOVEMBER 23, 2022

The success of an executive team often depends as much on their interpersonal harmony as their professional expertise. How does a team establish rapport with one another? Algolia’s Bernadette Nixon (Chief Executive Officer) and Michelle Adams (Chief Revenue Officer) have spent the past few years developing this relational toolbox.

Underperforming Technical Team 313

Underperforming Technical Team Leadership Outsourced Development Finance 313

Practical Advice on SaaS marketing

MAY 4, 2018

Everybody’s got a story about bad customers. But if you’re a software-as-a-service (SaaS) company, bad customers can be much worse than that. No way to recover your costs For one thing, these bad customers are likely to cost you money, not make you money. For whatever reason – functionality, support, price, etc.

Underperforming Technical Team 122

Underperforming Technical Team SaaS Business Acquisition 122

SaaStr

JUNE 19, 2024

The three core areas to focus on are: Evolving your growth engine Building and solving for when to become a multi-product platform Investing in your people and team #1: Evolving Your Growth Engine Let’s start with some context for Bitly’s journey. You might have to rebuild your marketing team. Optimize your acquisition funnel.

Scale 300

Scale Scaling Underperforming Technical Team User Experience 300

SaaStr

JUNE 4, 2021

Pomel focused his session on: Making your SaaS startup customer-centric: Hw event marketing has helped him integrate his engineering and sales teams. How many of you guys’ product rely on the highly functioning engineering team? Helping the engineering teams run smoothly and being super productive thanks to mentoring.

Scale 317

Scale Underperforming Technical Team Sales Hiring Engineering 317

SaaStr

JUNE 21, 2024

These nine sales concepts, when done correctly, will greatly improve your sales and sales teams. #1: Most people think you need to hire more salespeople in a demand-poor environment. Demand-poor environments lead to problems like: Sales reps clinging on to opportunities for too long. That’s the wrong answer.

Sales Recruiting 290

Sales Recruiting Sales Hiring Scale Outsourced Development 290

Neil Patel

MARCH 2, 2021

Customer acquisition cost (CAC) is a metric that has been growing with the emergence of Internet companies and web-based advertising campaigns that can be tracked. What Goes Into Customer Acquisition Costs? The first company (Example 1) has a poor metric. customer acquisition cost may be quite low if customers make a $25.00

Acquisition 145

Acquisition Metrics Customer Lifetime Value Advertising 145

User Pilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. Best practices for effective customer acquisition and product-led growth. Focus on the right customer acquisition channels. What is a customer acquisition strategy?

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

Baremetrics

AUGUST 1, 2021

So what works (and doesn’t work) as a SaaS acquisition strategy? In this article, you’ll learn 5 keys to building a purpose driven acquisition strategy for your SaaS and how to avoid common mistakes along the way. SaaS Customer Acquisition: Getting the basic right How to Build a Purpose-driven SaaS Customer Acquisition Strategy 1.

Acquisition 98

Acquisition Strategy SaaS Underperforming Technical Team 98

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. I’m Sameer Dholakia, CEO of now Twilio SendGrid as of Friday after our completed acquisition.

Scale 154

Scale Acquisition Scaling Sales Hiring 154

Chaotic Flow

AUGUST 18, 2015

SaaS businesses develop intimate, long term relationships with their SaaS customers. If they don’t keep their customers around for years, then all that capital invested in customer acquisition will have gone to waste. It is typical in B2B software for customer acquisition to eat up 50% or more of total costs.

Customer Success 138

Customer Success Underperforming Technical Team Scale SaaS 138

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . What is the average sales price for the customers that we sell?”. And the teams now need a more defined structure.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. Zach : And so as we were having this conversation, we did, of course, raise a little bit more money in that round in order to enable the acquisition.

Payments 213

Payments SaaS Payments Banking Underperforming Technical Team 213

SaaStr

JANUARY 24, 2024

How should you handle presenting challenges to your C-suite team when you’ve just joined the company? Lattice had a product-led growth flow on the website while the sales team was still trying to sell the PLG companies The good news is Lattice had a lot of activity and initiatives at play. Can you start and stop a PLG motion?

Scale 273

Scale Sales Hiring Scaling Revenue 273

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

OnStartups

MAY 18, 2021

All the points below have been pulled from startup sales teams that I think work pretty well (including the team at CRM software company, HubSpot). Building Startup Sales Teams. They’re not bad people, they’re just different from you, especially if you're an introverted geek like me. Don’t hire sales people too early.

Sales Hiring 110

Sales Hiring Scale Underperforming Technical Team Startup 110