OpenView Labs

NOVEMBER 30, 2021

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. The new data reveals a similar picture for private SaaS startups. . It’s tempting to prioritize new customer acquisition as your top growth priority. . Here are six areas to focus on in 2022.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Intercom, Inc.

FEBRUARY 6, 2020

. “The shift from serving just consumers to serving consumers and companies is a massive one” For Udemy, investing in a B2B arm seemed too obvious, and too good, an opportunity to ignore. At the helm of Udemy for Business’ customer acquisition machine is their VP of Marketing Yvonne Chen.

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Marketplace as a Service Scale Sales Recruiting Business 243

CustomerSuccessBox

JUNE 20, 2022

Now that you’ve chosen to read this article, I suppose you are already aware of the weightage that the Customer Success function holds for your SaaS business. Under all the fancy showbiz lies the fact that running a SaaS business is very challenging. Benefits of having a Customer Success Software for your SaaS business-.

Artificial Intelligence 52

Artificial Intelligence Customer Success Software Payment Features 52

User Pilot

AUGUST 30, 2023

What strategies can you implement to drive acquisition and retention faster? She has a knack for strategic thinking and loves SaaS in general, especially product-led growth. She also founded SaaS consulting firm, Sonderhouse , through which she teams up with other experts to provide sound education and coaching for SaaS startups.

Scale 100

Scale AI Growth Hacking Innovation 100

Baremetrics

SEPTEMBER 16, 2021

LTV, or CLV, is the predicted amount a customer will spend on your product or service while they’re your customer. Why You Need to Measure LTV This metric is one of the critical performance criteria for the entire enterprise, especially in B2B sales or e-commerce. Suppose a person subscribed to your service.

Business 97

Business Social Media Marketplace as a Service Mobile 97

Point Nine Land

MARCH 10, 2020

A strategic analysis after evaluating multiple service marketplaces Over the past few years, I’ve come across a huge number of service (or labor) marketplaces: the countless Uber for X companies, the marketplaces for lawyers, therapists, cleaners, architects, construction workers; you name it. Sounds complicated?

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Marketplace as a Service Strategy B2C Systems Review 59

Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. Because I had a background in SaaS, I had the opportunity to join the team. You really have to think of Workplace as a SaaS startup within Facebook.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

OpenView Labs

DECEMBER 15, 2020

Now—a happy consequence—cloud marketplaces are on a similar trajectory of growth and have opened up a powerful go-to-market channel for sellers that you probably haven’t heard of yet. Not to mention 73% of B2B buyers prefer the convenience of digital buying through ecommerce, web direct or marketplaces (more on that later). .

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Marketplace as a Service Cloud Scale B2B 52

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Tell me, how did you make your way into what I call the wonderful world of SaaS, but come to me the killer head of marketing at Pilot today? Happy to be here. Really legitimately huge market.

SMB 180

SMB Scale Startup Marketplace as a Service 180

Valuize Consulting

MARCH 24, 2022

As the Customer Success domain has exploded and earned a seat at the table, the concept of customer value has become ubiquitous in the B2B technology industry. Are Your Cross-Functional Teams Speaking The Same Language? Build Your Hierarchy With Input From Your Customer-Facing Teams.

Revenue 52

Revenue Scale Marketplace as a Service Customer Success 52

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . In this write-up, I will first explain what makes enterprise clients different and then take you through the all-important enterprise sales terminology that every B2B SaaS company should know.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. If your average order value is less than $5,000 a year, your application ideally needs to be a “self-service” model, where your customer signs up themselves with “zero touch” from the company.

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaSOptics

APRIL 7, 2022

How do they benefit SaaS companies, and what tools are needed to implement a successful freemium offering? Here’s everything you need to know about freemium offers in product-led SaaS. Even the most SaaS-savvy users require a human touchpoint at some point in the buyer’s journey. What is Product-Led Growth (PLG)?

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Business Model Payment Features Business SaaS 74

Intercom, Inc.

MAY 10, 2018

I hosted Andrew on our podcast to chat about the changing landscape of customer acquisition, how his “Law of Shitty Clickthroughs” manifests itself in today’s growth channels, and what the rest of us can learn from the likes of Dropbox and Uber. This creates an acquisition treadmill with built-in natural churn.

Acquisition 224

Acquisition Marketplace as a Service Retention Startup 224

Intercom, Inc.

JULY 21, 2022

We’ll also hear Andrew Chen, general partner at Andreessen Horowitz, talking about the changing landscape of customer acquisition. “When you have a product that is strong on the organic and word of mouth side of things, driving additional demand through marketing programs is actually quite hard” A bigger acquisition funnel.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Chaotic Flow

SEPTEMBER 17, 2013

Alas, virality is an elusive goal, particularly in SaaS. For this reason, SaaS Don’t #10 insists that you should not depend on network effects. This is the fourth post in a series that paves the path to sustainable SaaS growth. max SaaS company revenue = acquisition rate x average subscription value ÷ % churn rate.

SaaS 122

SaaS Marketplace as a Service Customer Lifetime Value Acquisition 122

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. With the launch of the Pipedrive Marketplace a very wide range of third party apps & integrations. Obviously, Salesforce is the gorilla in the CRM-room, having been around since the beginning of SaaS. Professional Sales SALES STACK.

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Scale Payment Methods Payment Solutions Sales Recruiting 111

Sales Hacker

MARCH 2, 2020

B2B Is Really P2P. Blueprints for a SaaS Sales Organization. This is the modern edition of a business classic, confronting the rapidly evolving world of B2B sales with real-world examples, new strategies for confronting competition, and a special section featuring the most commonly asked questions from the Miller Heiman workshops.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Chart Mogul

JUNE 25, 2020

PR for SaaS businesses doesn’t have to be hard or complicated. Content Marketing Institute reports that B2B companies are 21-23% likelier to achieve success with their content marketing if they use PR. , it can be a simple process. The benefits of PR for SaaS businesses. What is PR for SaaS? Here’s how. Click To Tweet.

SaaS 101

SaaS Business Content Marketing Construction 101

FastSpring

JANUARY 8, 2019

Amazon Marketplace. Selling on the Amazon Marketplace can significantly boost volume through your store. Amazon charges fees on every sale through the Marketplace. A marketing concept where a business offers several related products or services and sells them as one package solution, often at a reduced price. Cross-sell.

Payment Methods 62

Payment Methods Merchant Services Payment Services Outsourcing Services 62

SaaStr

AUGUST 6, 2019

We have a lot of SaaS companies, by the way, from Denmark if you haven’t noticed. Tradeshift Buy, which is essentially what we call private marketplaces. Obviously, we were also doing what you’ve got to do when you have a SaaS company. We sell enterprise SaaS software. We can do the private marketplaces.

Payment Solutions 147

Payment Solutions Payments Outsourcing Services SaaS Payments 147

Chargify

AUGUST 17, 2017

In the world of SaaS it is common for sustaining growth to be harder than attaining initial growth. That’s what we’re covering in today’s post: 12 actionable ways to reignite your SaaS growth. Even if you haven’t hit a growth ceiling, the following growth tips apply to just about any SaaS company. SaaS Growth Ceiling.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

Sales Hacker

SEPTEMBER 2, 2020

In this article we’ll review the four main sales motions B2B SaaS teams use: Field sales ( outside sales ). Airfare, meal bills, and other travel expenses can drive customer acquisition costs (CAC) into the tens of thousands of dollars. Companies operating in well-digitized industries (media, IT, finance, professional services).

Scale 108

Scale Outsourcing Services Sales Technical Review 108

Chargify

OCTOBER 22, 2020

As B2B SaaS leaders know, your CRM is the lifeline between you and your customers, prospects, and future. As an effective CRM solution, it has improvised the sales operation of enterprises and offers innovative products and services to satisfy their customers’ needs. Sounds impossible if you ask us. Increase Customer Delight.

Payment Features 56

Payment Features B2B Marketplace as a Service Forecasting 56

Sales Hacker

FEBRUARY 7, 2018

The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Traditional Sales Growth vs SaaS Sales Growth. However, in a SaaS model , the customer acquisition team can grow revenue to $1M in year 1. SaaS Growth Rate. Calculating Growth Potential.

Scale 86

Scale Growth Hacking Scaling Sales Hiring 86

Chart Mogul

JUNE 25, 2020

PR for SaaS businesses doesn’t have to be hard or complicated. Content Marketing Institute reports that B2B companies are 21-23% likelier to achieve success with their content marketing if they use PR. , it can be a simple process. The benefits of PR for SaaS businesses. What is PR for SaaS? Here’s how. Tweet this quote.

SaaS 52

SaaS Business Content Marketing Construction 52

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Which problems are the most pressing for your and your B2B sales team? Which B2B sales technology trends will deliver on their promise and help you make it to and beyond your goals? Being a B2B buyer isn't easy. 2022: Sales Tools.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

yoursales

NOVEMBER 8, 2023

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for Professional Sales SALES STACK 2023: Sales Tools for Professional Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

Sales Hacker

OCTOBER 7, 2021

Lori speaks, writes, coaches and trains company leaders on ways to find, recruit, retain, and promote more women in sales and helps women become part of the best profession – B2B sales. The best products, services, and ideas are nothing without a way to turn them into currency, and sellers are a big part of making commerce happen.

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Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

AUGUST 31, 2023

Examples of products that depend on the network effects for growth are social media sites like Facebook, messaging apps like WhatsApp, lift-sharing platforms like Uber, or marketplaces like eBay. Satisfied users promote the product through WOM and referral schemes, which further grows such networks and lowers customer acquisition costs (CAC).

Social Media 91

Social Media Customer Lifetime Value SaaS Marketplace as a Service 91

SaaStr

OCTOBER 30, 2020

Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms. Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms. Harry Stebbings: Not at all.

Scale 197

Scale Sales Hiring Marketplace as a Service Mobile 197

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189