Chart Mogul

MARCH 2, 2021

How will the acquisition affect you, your co-founders, investors, and other stakeholders? Further reading: How to Prepare Your Startup for Acquisition. Are you part of the acquisition package? It might be awful. Life post-acquisition can be beautiful, but without purpose, beauty is hollow. You’re hot stuff.

Startup 52

Startup Acquisition SaaS Scale 52

Chart Mogul

MARCH 2, 2021

How will the acquisition affect you, your co-founders, investors, and other stakeholders? Further reading: How to Prepare Your Startup for Acquisition. Are you part of the acquisition package? It might be awful. Life post-acquisition can be beautiful, but without purpose, beauty is hollow. You’re hot stuff.

Startup 52

Startup Acquisition SaaS Scale 52

Casey Accidental

DECEMBER 11, 2023

Acquisition, retention, and monetization potential of your first product is another reason B2B tends to expand earlier. From a customer acquisition perspective, the companies grew in very different ways too. Pinterest significantly evolved how its core product worked, changing both the acquisition and retention loops over time.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Baremetrics

OCTOBER 28, 2021

If you’ve seen our recent articles on AWS migration, the updated stripe integration and the acquisition of Flightpath Finance, it will come as no surprise to you that our team is getting pretty busy! Just look at the Baremetrics dashboard and the Open Startups project to see how we try to empower founders with financial transparency.

AWS 94

AWS Forecasting Onboarding Finance 94

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. I’m Sameer Dholakia, CEO of now Twilio SendGrid as of Friday after our completed acquisition.

Scale 139

Scale Acquisition Scaling Sales Hiring 139

Mucker Capital

APRIL 6, 2023

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. Hila Qu has been the Head of Growth or VP of Growth at a number of different companies and startups, most notably Acorns and GitLab. That is the nature of this thing.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Tom Tunguz

NOVEMBER 4, 2014

Most startups play defense when discussing pricing with customers. Startups operate in newer markets where pricing standards haven’t been set. But throughout this turmoil, startups must adopt a process to craft a good pricing strategy, and re-evaluate prices periodically, but at least once per year.

Pricing 120

Pricing Startup SaaS Payments Payment Methods 120

Tom Tunguz

JANUARY 9, 2013

Not constrained to large competitors, startups like FitBit and Jawbone launched competing (and nearly identical) products within weeks of each other: the FitBit Flex and the Jawbone Up Even newer segments like gesture control of TVs or GoPro self-recording cameras are addressed by six competitors, many of them white-label.

Startup 100

Startup Outsourced Development AWS Marketing 100

SaaStr

MAY 14, 2019

First of all, do we have any European SaaS startups here today? And there were no startup communities. No startup environment. Mikkel : Well again, the public cloud, AWS, was the dominant leader. So if you are a startup today what we spend nine months, twelve months initially, you could do that in like weeks today.

Cloud 191

Cloud Sales Recruiting Scale AWS 191

Baremetrics

FEBRUARY 19, 2018

After all, as a startup founder, you want to have a solid idea of what your true gross margins are and what it actually costs to acquire a customer! Most startups I’ve seen often get at least some of this wrong, particularly if they are doing around $100k in MRR or less. that will fit the use case of most small to medium SaaS startups.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

OpenView Labs

FEBRUARY 3, 2022

As investors, we keep a close eye on customer acquisition cost (CAC) payback. We use it as an indicator that a company has the right fundamentals in place to effectively ramp up customer acquisition. AWS and other infrastructure providers have been using UBP for nearly a decade. The takeaway.

Headcount 73

Headcount SaaS Compensation Acquisition 73

The Angel VC

FEBRUARY 20, 2016

At that point it becomes a lot harder because the next set of customer acquisition channels will likely be much more expensive. Starting a new company is always hard and most SaaS startups never get to $1-2 million in ARR. Let me rephrase that. Every founder who accomplishes this deserves a huge amount of respect.

Scale 192

Scale Scaling SaaS AWS 192

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). This begs the question: how much room is left for emerging startups? The median growth rate of startups with $1-2.5M The new playbook: product led growth.

Scale 70

Scale Startup Technical Review Software Review 70

Tom Tunguz

AUGUST 25, 2015

SaaS startups are either competing within these categories or creating a new category. I’m curious how much user acquisition occurs on mobile. PagerDuty, AWS and New Relic are the three listed in Okta’s reports. More than 20% of end users log in mobile; 2.5% log in exclusively on mobile.

Sales Recruiting 100

Sales Recruiting SaaS Data AWS 100

Andreessen Horowitz

SEPTEMBER 22, 2023

It’s easy to think that high growth can make up for a low stock price, especially for founders at fast-growing late-stage startups that are still burning cash. ” —Deputy CISO, AWS “In my career, the deployment of the CrowdStrike Falcon platform was perhaps the easiest global security rollout I’ve seen.”

Travel 111

Travel Forecasting Pricing Scale 111

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. Customer Acquisition Cost (CAC). & Customer acquisition. But also generally pretty high CAC, customer acquisition costs. MRR, obviously.

SaaS Payments 236

SaaS Payments Metrics Payment Methods Scale 236

Chart Mogul

DECEMBER 6, 2023

Smart startups will focus their messaging on the problems they solve, not how they do it.” So for SaaS startups, that means the fundraising market should get more-founder friendly.” Using LLMs to enhance these solutions will no longer be seen as innovative but will become the standard.”

AI Search 52

AI Search SaaS Generative AI ChatGPT 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). This begs the question: how much room is left for emerging startups? The median growth rate of startups with $1-2.5M The new playbook: product led growth.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

JANUARY 29, 2020

Freemium: It’s About Acquisition, Not Revenue. However, freemium is a really potent acquisition model. There are costs and benefits to the model — is the acquisition cost worthwhile for your company? In their freemium plan, AWS offers a year’s worth of micro instance for free – a time-bound freemium model.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). This begs the question: how much room is left for emerging startups? The median growth rate of startups with $1-2.5M The new playbook: product led growth.

Scale 40

Scale Startup Technical Review Software Review 40

ChurnZero

MARCH 31, 2022

Following the webinar, we invited Dave to give his rapid-fire takes on tracking the retention of auto-renew customers, calculating customer lifetime value as a startup, comping CSMs on expansion, determining the importance of measuring time to value, and much more. tech ops, AWS, technical support). BUT NO ONE DOES THAT.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

SaaStr

JULY 20, 2021

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. That sounds like an awful idea,” and then you have to work for it.

Underperforming Technical Team 243

Underperforming Technical Team Sales Hiring AWS Business Model 243

SaaStr

SEPTEMBER 12, 2019

Thought I wanted to be an engineer, quickly realized I actually prefer the customer facing side of the startup world. At GitHub, I was in the last 18 months coming into acquisition, which is a nightmare, but I was one of 5 people running the company. billion acquisition more so than GitHub. So, was about number 20 at Twilio.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

SaaStr

JULY 1, 2020

It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? We’re seeing pockets of strength and then we’re seeing pockets of startups that overnight not only are struggling but might even want to immediately stop their spend, right?

Merchant Services 186

Merchant Services Scale Sales Recruiting Sales 186

SaaStr

JUNE 1, 2021

One is, lots of folks that have been through the startup cycle, you have this extrapolation from a single data point problem, which is, “OK, we have this story. Another piece of very, very good startup advice that I’ve given myself a hundred times is the “Do one thing exceptionally well.” This is what we did.

Part-Time VPE 231

Part-Time VPE Technical Cofounder CTO Hire New CTO 231

Sylvia Ng

FEBRUARY 17, 2016

Comfort and delight in a small, intense, high-growth startup environment. Experience as startup founder. Building web applications in a corporate or startup environment. 3+ years of experience in product management, user acquisition marketing or similar fields. Experience with new and current user acquisition.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

SaaStr

MAY 22, 2020

Prior to CMX, David founded 2 prior startups centred around different forms of community building and before that was Community Manager in the early days of LeWeb the largest tech/startup conference in Europe. So tell me, how did you make your way into the wonderful world of startups, SaaS, and how did you come to found CMX?

Technical Advisors 218

Technical Advisors Engagement Startup Benchmarks 218

OpenView Labs

AUGUST 8, 2019

Freemium can be an amazing acquisition engine, opening the top of the funnel and halving your customer acquisition costs (CAC) during a period where the industry as a whole sees CAC on the rise. Today, 55% of companies value PQLs, but only 23% of companies have actually begun to track PQLs through their acquisition funnel.

Scale 40

Scale AI Search AWS Acquisition 40

Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. You really have to think of Workplace as a SaaS startup within Facebook. When Workplace became a real thing at Facebook, I was in London.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

OpenView Labs

DECEMBER 15, 2020

Cloud marketplaces like AWS Marketplace, Azure Marketplace and Google Cloud Platform Marketplace are digital storefronts where companies can list their offerings for software buyers to find, purchase and provision software. . And there are some pretty amazing opportunities for doing business this way.

Marketplace as a Service 52

Marketplace as a Service Cloud Scale B2B 52

Chart Mogul

DECEMBER 22, 2021

This year, we also migrated ChartMogul to AWS cloud. We even did a collaborative video with Slidebean discussing “Why Startups have booths at Trade Shows?”. QR codes — added the ability to quickly copy your newly created API keys by scanning the QR code (instead of needing to type them out on your mobile device).

Software Review 52

Software Review Systems Review Payment Features PayPal 52

OpenView Labs

FEBRUARY 11, 2021

Related read: Freemium vs. Free Trial: How to Know Which One to Pick for Your SaaS Startup. Offering free usage is par for the course as a SaaS customer acquisition strategy. It can happen due to either revenue-based factors like a freemium or a free trial, or expense-based issues like poor vendor relationships.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

SaaStr

AUGUST 26, 2022

What’s their acquisition channel? A few can, Andreessen and maybe Sequoia, but 99% of the VCs you meet, legally, they can only invest in startups, whether they’re late stage or early stage. Don’t wish that you ran a hotter startup. I’m the CEO of a small growing startup out of Barcelona.

Sales Hiring 207

Sales Hiring Scale Sales Recruiting Scaling 207

OnStartups

JULY 7, 2021

Sam: Prior to that, you had another startup that you sold for a significant amount of money, we can talk about that. Sam: You're an angel investor in a lot of different startups, including Coinbase and things like that. And we're going to talk about, do you ever invest in non startup stuff? That's pretty funny. Let's jump in.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

Intercom, Inc.

JANUARY 24, 2019

Mike has been in and around startups for the better part of three decades: as a consultant, as a co-founder and now as the Managing Director of Salesforce Incubator, which propels new startups into the marketplace. He joined me for a chat that ranged from the role of AI to how they choose startups to incubate. Short on time?

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. First off, in 2013 we made our first acquisition.

Engineering 135

Engineering Part-Time VPE Sales Hiring Scale 135

SaaStr

OCTOBER 25, 2019

276: Liat Bycel is VP of Customer Engagement @ Airtable, the startup that works like a spreadsheet but gives you the power to organise anything. In Today’s Episode We Discuss: * How Liat made her way into the world of SaaS and came to be VP of Customer Engagement at one of Silicon Valley’s hottest startups in Airtable.

Sales Hiring 109

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 109