Point Nine Land

APRIL 9, 2021

What does it take to raise capital, in B2B marketplaces, in 2021? Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces. What does it take to raise capital, in B2B marketplaces, in 2021? Now, let’s dive into it!

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Neil Patel

JULY 26, 2021

How Does a Franchise Business Work? In a franchise business, a franchise owner pays a fee to essentially “rent” a brand name. The franchisee runs the business themselves (or hires someone to run it) and must follow the rules and regulations related to how the brand is used. Create a Business Plan.

Payment Methods 129

Payment Methods Business Sales Hiring Travel 129

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Your first SaaS customer success hire. Since then, you’ve spent over 12 years in post-sales leadership.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

OpenView Labs

JANUARY 13, 2022

This year we look back at 2021 and forward to 2022, measuring how our past predictions have stood up to another tumultuous year and laying out what you can expect in 2022. Pricing Transformations in 2021. Let’s begin by looking back at the year 2021. 2021 was not a breakthrough year for pricing for social change.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

ChurnZero

MARCH 18, 2022

Their report shares the results from a survey of private SaaS companies which KBCM Technology Group’s software investment banking team conducted in June and July 2021. Source: 2021 SaaS Survey Results from KeyBanc Capital Markets. Source: 2021 SaaS Survey Results from KeyBanc Capital Markets. Is that fair, Dave?

Customer Success 98

Customer Success Metrics SaaS Banking 98

Kellblog

DECEMBER 27, 2021

Let’s start with a review of my 2021 predictions, keeping in mind one of my favorite quotes, often misattributed (including by me) to Yogi Berra : “predictions are hard, especially about the future.” ” Kellblog 2021 Predictions Review. See my SaaStr 2020 talk or my GainSight Pulse 2021 talks for more.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

Intercom, Inc.

NOVEMBER 11, 2021

We don’t believe in a dynamic where you create a product that theoretically could be valuable to people, you create a business model predicated on selling people access to that product, and whether they get value out of it or not is kind of up to them. And there are a lot of different components that go into it. Addressing a gap.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Intercom, Inc.

SEPTEMBER 15, 2021

So, if everybody comes into this category, they have to play by your rules because you’ve managed to get the rules out there. As the book sales started to take off, we just started to get this phenomenon of CEOs and Venture Capitalists and others calling us and saying, “Please help us do what you wrote about in the book.”

Technical Review 205

Technical Review Sales Hiring Innovation Systems Review 205

Neil Patel

FEBRUARY 19, 2021

Sure, there’s value in studying short-term data for day-to-day business planning, but don’t neglect your trend forecasting. Current 2021 Trends in Entrepreneurship. Growth in new technology means it’s easier than ever for small businesses to create their own programs, innovate, and collaborate with specialized teams. The upshot?

Entrepreneurship 144

Entrepreneurship Payment Methods Trends Payment Services 144

ProfitWell

JANUARY 24, 2020

The success of The Athletic has so far played a very strong role in bending the narrative of ad-supported media business models to subscription-based models, which are much more aligned with what benefits the end customer." - Eric Stromber, Founder and Managing Partner at Bedrock. And this is truly a genius idea.

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

SaaStr

JULY 20, 2021

In the run up to 2021 SaaStr Annual , Expensify CEO David Barrett is rejoining us as a top speaker from Annuals part. At ’21 Annual, Dave gave us one of the most popular sessions of the year on managing your Board of Directors. . Think of the business model behind being an independent board member.

Underperforming Technical Team 246

Underperforming Technical Team Sales Hiring AWS Business Model 246

CustomerSuccessBox

JUNE 7, 2022

Check out Anita’s interview where she gives insights into how you can manage churn efficiently. Top 100 Customer Success Strategist 2021. Top Influencer 2021 by Engati. They just don’t feel, you know, maybe their expectations weren’t met between the sales process and then the reality of being a customer.

Churn 52

Churn Management Interviewing Onboarding 52

Buffer Resources

OCTOBER 2, 2023

Business Snapshot Years in business: 6.5 Book sales: We make some money from this, but it’s more a marketing and authority building tool for the Collective. Growth Journey What’s been your proudest financial achievement as a business owner? At what point did you decide to hire employees or contractors?

Payment Methods 115

Payment Methods Sales Hiring Payments Business 115

SaaStr

JULY 24, 2023

Here you can see the magic in MongoDB’s business model. As you build up a great sales team, they’ll get better at getting revenue up front, and that’s great up to a point. Some people want to move to a PLG model because they think it’s cheaper than Enterprise sales. And that includes its biggest customers.

Revenue 238

Revenue Scale Sales Hiring Cloud 238

Tom Tunguz

OCTOBER 24, 2021

Over the past seven years, she’s been responsible for scaling Stripe’s worldwide business operations. And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps.

CTO Coach 122

CTO Coach Sales Hiring Sales Recruiting CTO Hire 122

SaaStr

JULY 29, 2022

As they scaled, they radically changed how they did sales. They moved to a more traditional SaaS inside sales model, and they started shipping out these hardware devices, and only 30% to 40% of the customers would end up paying for them. Like sales doesn’t like freemium. It was literally yesterday, sales versus PLG.

Scale 254

Scale Scaling Sales Hiring Enterprise 254

Buffer Resources

APRIL 12, 2023

Thanks to this unique hybrid business model, I’ve been able to reach multi-six figures in revenue within just two years of launching the brand. This year, I anticipate that I could reach $1 million in sales. In April 2021, our content strategy paid off with our first viral TikTok that netted Period.Shop an $8,000 day.

Business 113

Business Sales Hiring Social Media Education 113

SaaStr

NOVEMBER 21, 2020

How should sales and marketing work together on pricing? Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. What does it take to expand effectively?

SaaS Payments 273

SaaS Payments Scale Payment Services Payment Solutions 273

Baremetrics

JANUARY 12, 2022

These projections are built on many assumptions, from your hiring plan to your expected monthly recurring revenue (MRR) growth. If that’s not hard enough, good cash flow modeling takes into account scenario planning to provide various different projections, from overly conservative to highly optimistic. Pulse Pulse.

Payment Services 95

Payment Services Payment Methods SaaS Payments Payment Solutions 95

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role. Follow Adi on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

ChurnZero

APRIL 27, 2021

Other signs of explosive growth potential at this early stage are a highly efficient sales motion, though this is most often still a work in progress at this stage. Interest from channel partners and sales via channel partners can be another meaningful indicator. . I’ve seen this so many times that is has become predictable. .

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

CustomerSuccessBox

AUGUST 27, 2021

This means you can be a startup with a seemingly scalable business model and still never become a scaleup for lack of (customer) growth. Thus, to scale up your startup you need to ensure customer success in relation to your business. It should be an integral part of your business vision, goal, and mission.

Customer Success 52

Customer Success Startup Scale Sales Hiring 52

SaaStr

JULY 8, 2020

If you didn’t analyze its business model, you would think that intuitively. It’s funny because Rachel came to us and said like, :Hey, I know we just had a meeting and we discussed, we need to hire a VP of engineering and a VP of product and a VP of marketing. Did we know bill.com would benefit as much as Zoom?

Investment 161

Investment Technical Review Part-Time VPE Development Team Review 161

SaaStr

AUGUST 22, 2020

365: The Office of the Future, How Everything’s Changed and What 2021 Will be Like with Justin Bedecarre, CEO @ HelloOffice and Jen Nguyen, Founding Partner @ TEAMWERC. We have Slack saying, “Hey, we’re not going to consider going back into the office until 2021.” I need like sales, procurement, collaboration.

Sales Recruiting 159

Sales Recruiting Cloud CTO Hire Scale 159

SaaStr

JULY 10, 2021

As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. As a founder/CEO, building your first management team is something that you often lose sleep over. Which role should you hire for first? Get best price tickets here!!! And for good reason.

Sales Hiring 254

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 254

User Pilot

MAY 19, 2021

In this post, we’ll go over how to create a B2B marketing plan and how to execute it, which B2B Saas marketing tactics are working best in 2021, and some real-life success stories for each of the tactics. The Best B2B SaaS Marketing Tactics to Try in 2021. Does it help marketing managers publish posts faster? Let’s dive in!

B2B 119

B2B Marketing SaaS Social Media 119