SaaStr

JUNE 1, 2021

As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29 , we’re taking a look back at some of our favorite classic sessions. (And And grab the best deal ever on 2021 Annual tickets here ). Dharmesh : …said, “This is a very bad idea. Hubspot today is a $23B juggernaut. million in 2013 to $115.9

Part-Time VPE 287

Part-Time VPE Technical Cofounder CTO Hire New CTO 287

OpenView Labs

MARCH 8, 2021

What Interviewing 600+ Sales Reps Taught Me About Team Building. What’s your biggest weakness? Continuously hiring, managing, and retaining the right team can be incredibly difficult and time consuming—if you don’t have the right tools and processes in place to make it scalable, that is. Conducting interviews. Compensation.

Sales Hiring 98

Sales Hiring Scale Sales Recruiting B2B 98

Stax

MARCH 18, 2025

Customer acquisition cost. Improve your customer acquisition cost A huge part of your budget goes towards converting customers. While you want to spend enough on your customer acquisition cost to increase your customers’ lifetime value, there’s a fine balance that needs to be struck to achieve optimal SaaS growth.

Scale 117

Scale Payment Services Payments SaaS Payments 117

SaaSOptics

AUGUST 11, 2022

For example, 1,200 unique startups raised funding at Series B in 2021—about a third more than in each prior year since 2017. billion in 2021. Option 3: Mergers and acquisitions. The amounts were also larger, more than doubling from $25.4 billion in 2020 to $55.9 Option 2: Selling the business.

Scale 97

Scale Scaling Technical Review Venture Capital 97

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. If you think of this from a market size standpoint, there’s often this debate, is that good or bad?

Sales Hiring 204

Sales Hiring Scale Payments Sales Recruiting 204

SaaSOptics

FEBRUARY 13, 2022

According to Gartner, the SaaS industry is projected to grow to a staggering $121B in 2021, a 15% increase from 2020. When transitioning to a SaaS model or developing a SaaS business, many companies utilize spreadsheets, disconnected systems, and other manual processes to manage their recurring revenue business. Automation is Key. .

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

Neil Patel

APRIL 12, 2021

Develop a Business Plan. Customer acquisition cost (CAC): This refers to how much it costs to acquire a new customer. Identify your key team members, the roles they play, and why they’re right for the jobs. For example, in February 2021, their theme was “magic.” Distribution, Sourcing, and Fulfilment.

Outsourcing Services 134

Outsourcing Services Payment Methods Subscription Payment Features 134

SaaSOptics

MAY 2, 2022

In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. Image Source: SaaStr 2021 ). The two most common go-to-market strategies are sales-led growth (SLG) and, more recently, product-led growth (PLG). .

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

OpenView Labs

JANUARY 19, 2022

Product-led growth (PLG) is an end-user-focused growth model that relies on the product as the primary driver of customer acquisition, conversion, and expansion. This is covered in-depth in the Developer Go-To-Market-Playbook. . According to OpenView’s 2021 product benchmarks , the majority of businesses still don’t measure Activation.

Scale 104

Scale Underperforming Technical Team Sales Hiring Marketing 104

Point Nine Land

JUNE 18, 2023

You can also see right away that, for instance, month 5 was an unusually bad month for the April 2020 cohort. a churn or retention rate you’d be happy with), red for “bad” values, yellow for “OK”, and gradients for values in between. 3) How much can I spend on customer acquisition? What are some good ways to segment cohorts?

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

Hull

FEBRUARY 7, 2021

In 2021, that doesn’t cut it. In the SaaS world, in particular, using product data to drive growth will prove critical to success in 2021. How many different people from the same team have created accounts? Which users have invited other team members to create accounts? What do you share to attract their attention?

Scale 59

Scale Data Marketing Strategy 59

Intercom, Inc.

NOVEMBER 11, 2021

Samuel Hulick: I actually started as a full stack developer. Back in those days, and this was like over 10 years ago, the developer would get a Photoshop file that had all of the different interface elements. So, growth team, in this quarter, we want you to go and try to pull the levers to increase day seven engagement.”

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

Baremetrics

OCTOBER 18, 2021

As of the third quarter of 2021, it has even surpassed Amazon for traffic! These industrious developers have even developed apps to calculate, track, and project all manner of metrics for Shopify shopkeepers, in addition to apps targeted at every other need imaginable. Try Baremetrics free. as soon as possible.

Outsourced Development 98

Outsourced Development Underperforming Technical Team Churn Systems Review 98

ChurnZero

APRIL 27, 2021

Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Q: If a new portfolio company does not already have a Customer Success team in place, in your opinion where does that fall in terms of priority of the business’ development? ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

OpenView Labs

APRIL 26, 2021

Or could it be the Marketing team, which builds messaging and runs campaigns which should drive growth? Plus, I’ll cover where to draw the lines around each team, what skills to look for when hiring, and the main areas of collaboration. The information presented here adapts and builds on frameworks from the experts at Reforge.

Scale 84

Scale Underperforming Technical Team Sales Hiring Acquisition 84

SaaSOptics

APRIL 7, 2022

” Or, as Openview Partners defines it, “ product-led growth is an end user-focused growth model that relies on the product itself as the primary driver of customer acquisition, conversion, and expansion.” Your product can drive customer acquisition. Is Freemium a Good Business Model?

Business Model 74

Business Model Payment Features Business SaaS 74

Unbounce

SEPTEMBER 2, 2024

If you need any truly custom elements, those will need to be carefully developed if you can’t find any off-the-shelf solutions. Custom graphics and multimedia Custom graphics and multimedia are time-consuming to make, and getting them to work and play nice with your web development efforts takes additional effort. Image courtesy Zola.

Pricing 90

Pricing Outsourcing Services Outsourced Development Underperforming Technical Team 90

Baremetrics

JANUARY 24, 2021

Check out our user churn graph from our Baremetrics account, ending in January 2021: It wasn’t easy. It took us 10 months, including additional efforts being made all the way up to 2021. We educated them on key functionality and attempted to get them to book a call with a member of our team. Let me tell you how we did it!

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Valuize Consulting

NOVEMBER 3, 2021

A recent Towers Watson study revealed that businesses with a strong employee experience sustained a 4% bump in revenue while those with a poor experience saw revenue fall by 1%. By identifying these critical stages, you can then employ best practices to improve and optimize employee acquisition, engagement and performance.

Underperforming Technical Team 52

Underperforming Technical Team Sales Recruiting Data Sales Hiring 52

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. What they stop doing is leaving.

Payments 63

Payments Payment Methods Scale Underperforming Technical Team 63

Tom Tunguz

OCTOBER 24, 2021

And as Travis mentioned, we’ve had lots of great recent guests, Hollie Wegman, CMO at Segment, Adam, the head of developer relations at HashiCorp, G.C. Her team loved working for her. Leadership, she’s been on the leadership team for two massive businesses, and so who better to hear from on that topic than Claire.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Sales Hacker

NOVEMBER 16, 2021

Without automation, optimization and growth will suffer, ultimately resulting in poor ROAS. With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. LeadGenius is an all-in-one view with data acquisition automation. What is lead generation automation?

Scale 124

Scale Outsourcing Services Artificial Intelligence Machine Learning 124

User Pilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. A practical example of a dual-axis chart usage In this example, the dual-axis chart compares sales values and profit margins for each year – from 2016 to 2021. Analyzing team performances.

Data 105

Data Scale Payment Features Trends 105

yoursales

DECEMBER 19, 2022

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 88

Scale Sales Recruiting Sales Outsourced Development 88

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Learn how modern sales teams win deals now at 6sense.com/saleshacker. It’s a bad look, it’s a bad way to end your relationship. And a lot of that early founding team came from ExactTarget lineage.

VP of Engineering 77

VP of Engineering Branding Scale Marketing 77

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

385% growth through 2021. There are already roughly 10 million other apps in the store store to compete with, and Its estimated the world will spend $1 trillion on reinventing the web to be mobile-first by 2021. trillion hours by 2021. However, discoverability continues to be a problem both for the marketer and the user.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

yoursales

NOVEMBER 8, 2023

Which problems are the most pressing for your and your B2B sales team? Which processes can and need to be powered by technology for you and your team to sell more? Trends which MAY impact your Sales Stack in 2023 Sales is in constant development. What customers want is help solving problems. Being a B2B buyer isn't easy.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

SaaStr

JULY 20, 2021

In the run up to 2021 SaaStr Annual , Expensify CEO David Barrett is rejoining us as a top speaker from Annuals part. By fixing things, that probably means they want to probably want to fix you, fix your team, and so forth, or maybe. They’re a very important part of the team. That’s what we’re here for.

Underperforming Technical Team 246

Underperforming Technical Team Sales Hiring AWS Business Model 246

Sales Hacker

OCTOBER 7, 2021

It has little to do with the work itself, and more to do with the societal pressure, norms, and bias that exist in 2021. Never believe that doubting yourself is a bad thing. Founded Why Sales Network, a global sales training company to provide valuable content to develop the next generation of leaders. Anything less is failure.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

Sales Hacker

DECEMBER 6, 2024

Special thanks to Jason Saltzman and Live Data Technologies for sharing access to real-time job change data for over 88 million professionals, revealing critical trends across customer success and go-to-market teams. CEOs making these hires consistently highlight that specialization has become a key priority since 2021. Why is this?

Customer Success 107

Customer Success Technical Advisors Sales Hiring Scale 107

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. Onboarding, but make it remote.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

SaaStr

MAY 27, 2024

Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. He says that there are three main reasons for this: The cost of customer acquisition has gone up. Ok the title here is a bit dramatic, but certainly seed investing is in an odd place in 2024. Is it sustainable?

CTO Hire 276

CTO Hire Development Team Review Software Review Technical Review 276

InsightSquared

MARCH 8, 2021

Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really. I started my professional career in finance and found my favorite days were the ones helping develop and train new team members. Liz Brown – Services Architect. I’ve been at InsightSquared for 9 years.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

Sales Hacker

MAY 13, 2025

He served as Chairman and CEO of the company until its acquisition by Yahoo! 29:00 The shift from product-led to intelligence-led SaaS development. B2B companies like Hivebrite and Equilend trust TriNet to help handle the infrastructure of their workforce, so their teams can focus on execution. in July 2007. At Yahoo!,

AI Search 71

AI Search AI ChatGPT Software Review 71

Kellblog

FEBRUARY 2, 2023

Well, while VC funding was down dramatically in 2022 compared to 2021, but remember that 2021 funding was at all all-time high. Management teams should prepare themselves for activist investors and adapt their financial profile to keep valuations high. Siloed ops led to QBRs that resembled tag-team cagefights.

Software Review 140

Software Review Development Team Review Underperforming Technical Team Scale 140

Unbounce

AUGUST 13, 2024

Both inbound and outbound lead generation strategies have their strengths and weaknesses. Effective lead generation strategies can decrease customer acquisition cost (CAC). Best of all, you don’t need to be a pro designer or developer to do it—you can just use the drag-and-drop builder (or start from one of 100+ proven templates ).

Scale 52

Scale Strategy Social Media Merchant Services 52

yoursales

AUGUST 17, 2023

A 10-rep team selling a transactional offering won’t fit inside the 1000 record limit for very long. Forecasting sales with Agile CRM Since forecasting is essential to sales teams , any CRM – free or not – will have to provide tools to make forecasting as easy and as accurate as possible. In fact, very few will. Pros: none.

Development Team Review 52

Development Team Review Systems Review Software Review Forecasting 52