SaaStr

AUGUST 8, 2019

Join us at SaaStr Europa 2020. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices.

Sales Recruiting 111

Sales Recruiting SMB Scale Sales Hiring 111

Neil Patel

SEPTEMBER 24, 2020

Our team at Neil Patel Digital has reviewed the five best Facebook ad agencies to help you master advertising on the platform. Additionally, our team of experts – top-level and in-house marketing managers – are well-versed in what clicks and what doesn’t on a social media platform like Facebook. We don’t claim this, Inc.

Outsourcing Services 105

Outsourcing Services Social Media Outsourced Development Technical Review 105

Neil Patel

NOVEMBER 7, 2020

Our team at Neil Patel Digital vetted hundreds of email marketing companies based on their brand reputation, client portfolio, ratings, and their areas of expertise. Bad content! For in-house teams looking for rapid email marketing turn around, InboxArmy comes highly recommended. A Diversified Team of Experts. The result?

Software Review 107

Software Review Marketing Technical Review Outsourced Development 107

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Outsourcing Services 206

Outsourcing Services Scale Software Sales Hiring 206

SaaSX

FEBRUARY 26, 2020

The following are our picks for the top five ways to get your channel partner strategy off the ground in 2020…and to keep it going well into the next decade. Plus, you’ll also be obliged to bring your entire team on board by encouraging your colleagues to roll out the welcome mat and adopt some partner-friendly best practices.

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

SaaStr

FEBRUARY 25, 2020

Join us at SaaStr Annual 2020. If you sat and you said, “Okay, we sign a customer, we process their contract, we have to get them provisioned. For example, if you’re getting ready to close the deal, sales team’s pretty darn excited. Want to see more content like this? Kathy Lord | SVP @ Sage People.

Scale 234

Scale Underperforming Technical Team Sales Hiring Software Review 234

Buffer Resources

OCTOBER 24, 2023

  Agencies that were good at providing technical assistance or managing paid channels left clients, like my employers and other businesses we worked with, hanging when it came to content strategy and development.  After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team. 

Outsourcing Services 123

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 123

Point Nine Land

JUNE 18, 2023

Revenue churn is negative if the expansion ARR from your retained customers more than offsets the churn ARR from lost customers and contractions. The first row represents the January 2020 cohort, the second row (marked in green) the February 2020 cohort, etc. Customer churn (AKA logo churn) cannot be negative.

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? Join us at SaaStr Annual 2020. You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 216

Underperforming Technical Team Sales Hiring SMB Enterprise 216

Intercom, Inc.

MARCH 4, 2021

She created this collective in 2020 out of a growing need to provide access and resources to Black and Afro-Latina women business owners who started experiencing difficulties in the wake of COVID-19. At that time, I had my own full-time business in contracting. I lost that contract.” I loved it.

Outsourcing Services 151

Outsourcing Services Outsourced Development Business Scale 151

Unbounce

SEPTEMBER 2, 2024

Basically, if you already have the tools and experience at your disposal, then you can easily spin up a landing page at little-to-no cost.But if you’re just starting out with landing page design , or you’re looking to outsource creation or get a helping hand, then the price will increase accordingly. Image courtesy Zola.

Pricing 90

Pricing Outsourcing Services Outsourced Development Underperforming Technical Team 90

SaaSOptics

FEBRUARY 13, 2022

According to Gartner, the SaaS industry is projected to grow to a staggering $121B in 2021, a 15% increase from 2020. When transitioning to a SaaS model or developing a SaaS business, many companies utilize spreadsheets, disconnected systems, and other manual processes to manage their recurring revenue business.

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

Sales Hacker

MARCH 16, 2020

5 Tactics for Effective Sales Follow-Up in 2020. The 2016 Sales Development Benchmark Report indicated that SDRs who leveraged a triple touch approach (phone, email, LinkedIn) had a 28% higher SQL conversion rate than SDRs who only used phone and email. I just sent the contract over via DocuSign. How are you? Hey [First Name].

Technical Review 127

Technical Review B2C Social Media Underperforming Technical Team 127

SaaStr

DECEMBER 1, 2023

We’re still learning what world we’re in — some people interview over Zoom, some are focused on how to build teams in the current age, and many are dealing with a weird overhang from the SaaS explosion of 2021, quiet quitting, layoffs, and team turnover. The last thing a VP of Sales wants to do is start without a team.

Sales Hiring 157

Sales Hiring Sales Recruiting Sales Interviewing 157

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. Join us for SaaStr Annual 2020. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter.

CTO Hire 172

CTO Hire Travel Underperforming Technical Team CTO Coach 172

SaaStr

JULY 29, 2022

And we’re about to add basically a team collaboration tier on top of the product. The second question is more about, given that we’re basically users would be self qualifying into team management offering like a project management, et cetera. And you have to allow that, in fact, you have to support that in your sales team.

Scale 273

Scale Scaling Sales Hiring Enterprise 273

OpenView Labs

MAY 6, 2021

In Q4 2020, LinkedIn reported that sessions increased 30% and conversations increased 48%. For now, let’s explore some reasons why this is a really bad idea: 1. But first, let’s address two more risks of automating or outsourcing. For most sales teams, the risk is not worth it. And it’s only getting better. It’s spammy.

Outsourcing Services 93

Outsourcing Services Scale Outsourced Development AI Search 93

SaaStr

APRIL 23, 2019

Join us for SaaStr Annual 2020. Also, Brex is a Super Platinum sponsor for Annual 2020. Henrique: So, we applied to YC with this VR idea, which, looking back, it was pretty bad, but at the time we thought it was great. It was, kind of, like a developer friend who had a startup, so they saw their transactions on the terminal.

Sales Hiring 214

Sales Hiring Sales Recruiting Scale Payment Methods 214

SaaSOptics

MAY 2, 2022

In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. Here’s an example: 2020 was named the “ Year of Product-led Growth ” by Forbes. Here’s what it looks like in practice. Eventually, 1:1 support is needed.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

SaaStr

JUNE 1, 2021

Turns out a founding team of six MBAs creating a full suite of products sold solely to SMBs can become a multi-million dollar public company in nine years – and continue growing rapidly ($77.6 Dharmesh : …said, “This is a very bad idea. ” We didn’t do any annual contracts. million in 2013 to $115.9

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

SaaStr

NOVEMBER 21, 2019

Join us at SaaStr Annual 2020. Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Emilie Maret | Fellowship Team @ The Family. The good thing is … this is the good news, bad news.

New CTO 171

New CTO Sales Hiring B2C CTO Hire 171

OpenView Labs

JANUARY 19, 2022

It’s important to focus on those users who become customers from the beginning because their usage of the product, and where they fall off in this user journey, will help you prioritize where your team spends the most time and resources to convert at the highest rate. . This is covered in-depth in the Developer Go-To-Market-Playbook. .

Scale 104

Scale Underperforming Technical Team Sales Hiring Marketing 104

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Coupa CEO, Rob Bernshteyn, and SaaStr CEO, Jason Lemkin, will discuss how the Cloud has changed in 2020.

Payment Solutions 204

Payment Solutions Pricing Payments Payment Services 204

Andreessen Horowitz

SEPTEMBER 25, 2023

While a lot of the focus today is on the development of foundational large language models (LLMs) , the transformer architecture was invented only 6 years ago, and ChatGPT was released less than a year ago. The light bulb was invented in 1879, but it wasn’t until 1930 that 70% of US houses had electricity.

Artificial Intelligence 139

Artificial Intelligence AI Scale VP of Engineering 139

Sales Hacker

MAY 3, 2021

That said, it’s never a bad idea to exercise a bit of empathy, and put yourself in the shoes of your target customer. Understanding their processes and struggles can help you and your team tweak your approach, messaging, timelines, and even product to ease the stress on the part of the buyer. Work on this. Work on this.

Technical Review 102

Technical Review Sales Hiring Software Review Underperforming Technical Team 102

Sales Hacker

AUGUST 4, 2020

Sam Jacobs: Have you developed a process to answer that question of should you hire, should you fire? You said great teams must pass the org chart alignment test. You talked about how you started North 6th in a bad economic environment. We’re in a bad economic environment now. How do you evaluate talent?

Scale 120

Scale Sales Hiring Sales Recruiting Outsourcing Services 120

Sales Hacker

MAY 7, 2020

Where do you start with so many companies struggling and cutting down their sales teams? Many teams are going through change currently, as founders figure out the best way to deal with the current crisis. . Some teams have decided to double down and hire all the best sales talent, even while other companies lay off employees. .

Sales Hiring 72

Sales Hiring Scale Underperforming Technical Team Software Review 72

SaaStr

FEBRUARY 26, 2019

Also, don’t miss out on the lowest prices EVER on SaaStr Annual 2020 tickets. We wanted to automate research that was being outsourced and then we wanted to take it to the world. And the team deck doesn’t say who the CEO is? And I was like, “Wait, all of you are selling our products that we’re developing?”

Acquisition 152

Acquisition Sales Recruiting Scale Sales Hiring 152

How To Buy Saas

SEPTEMBER 5, 2024

Nonetheless, insurance companies’ poor adaptation to the new environment was demonstrated by the many feature drops experienced by mobile sites. Missed sales and poor conversion rates are inevitable. 41% of respondents cited a lack of digital capabilities as the reason they were likely to switch insurance carriers in 2020.

Blockchain 52

Blockchain Technical Review Underperforming Technical Team Systems Review 52

Sales Hacker

MARCH 2, 2021

Lessons Michelle learned in 2020 [20:37]. Today, Michelle leads a large team at HubSpot, which just came off a strong year, despite — or perhaps because of — the pandemic. Learn how the team follows up with every lead in record time after virtual events and turns them into revenue. She was one of the best on her team.

Scale 65

Scale Sales Underperforming Technical Team Automotive 65

User Pilot

MARCH 7, 2024

Sometimes – a lot less: While in 2023 women in CEO roles earned “only” $14,000 less than men on average, in 2020 the gap was over $45,000 (nearly a third -31% – less!). My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. And yet – even when they work harder – they get paid less.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

Sales Hacker

APRIL 21, 2020

He’s the CEO of a company called Aventri, which he just joined in January, 2020. We’re seeing some impacts on the software side as well, although we do have the benefit of long term contracts with our customers and we’re working with them to make sure that they’re successful with their current events programs.

Scale 80

Scale Underperforming Technical Team Outsourced Development Communication 80

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. The 2020 Summer Olympics in Tokyo finally took place.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

OpenView Labs

MAY 29, 2020

Slack (@SlackHQ) May 27, 2020. Develop subscription models. Recurring revenue is a wonderful thing—or you can arrange financing on the contract so you still get your money up front. Your marketing team can include staff, agencies, consultants and inexpensive people overseas hired through platforms like Fiverr and Upwork.

Payment Methods 81

Payment Methods Sales Hiring Marketing Advertising 81

Sales Hacker

OCTOBER 20, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. So, John Mark Shaw is an executive and life coach, a business development consultant, a professional speaker, and a successful entrepreneur with over 25 years of executive leadership and management experience. Now before we get there, we’ve got two sponsors.

Scale 79

Scale Underperforming Technical Team Sales Outsourced Development 79

Casey Accidental

OCTOBER 27, 2020

Even if developers do come, and they happen to build integrations that help customers; if incentives aren’t aligned between the two companies, lasting investment will not happen, and the integrations will be poorly maintained. Incorrect incentives will lead to poor quality integrations. So, how do you create and manage the supply side?

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

BetterCloud

NOVEMBER 1, 2017

One exec’s greatest failure: “I was seduced by a build scenario … it turned out to be a very poor decision”. After being “seduced by a build scenario,” Holst-Knudsen says he convinced the company to move ahead with it, which turned out to be a very poor decision. CAGR) making it the largest category by 2020,” writes IDC.

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Airlines 45