SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2012, Patrick co-founded ProfitWell (previously known as Price Intelligently), it offers an innovative price setting tool that helps businesses price their products and services according to their true value.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Casey Accidental

NOVEMBER 28, 2023

The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. Most companies when they find product/market fit with their first product only have one acquisition and engagement loop that is successful, and the job of most of the team is to refine and scale those loops.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Valuize Consulting

SEPTEMBER 28, 2021

of total global sales will come from partner ecosystems (2018). In a recent research study, 60% of business executives say a partner ecosystem is the most effective way to address, and even lead, disruption ( Accenture , 2018). Nurture Your Relationship Through A Partner Enablement Team. Create A Partner Portal.

Scale 52

Scale Underperforming Technical Team Customer Success Communication 52

Valuize Consulting

SEPTEMBER 28, 2021

of total global sales will come from partner ecosystems (2018). In a recent research study, 60% of business executives say a partner ecosystem is the most effective way to address, and even lead, disruption ( Accenture , 2018). Nurture Your Relationship Through A Partner Enablement Team. Create A Partner Portal.

Scale 52

Scale Underperforming Technical Team Customer Success Communication 52

Sales Hacker

SEPTEMBER 24, 2018

If you’ve already finished our 30 Best Sales Books, the 10 titles below will continue to build on what you’ve learned with innovative perspectives on the psychology, science, and strategy of sales from industry gurus (and a few unexpected names, too). The Sales Development Playbook by Trish Bertuzzi. The Art of War by Sun Tzu.

Underperforming Technical Team 68

Underperforming Technical Team Sales Strategy Innovation 68

ChurnZero

JANUARY 4, 2019

the stuff that Customer Success teams are really meant to do). One customer success trend I’m seeing is the need to develop more repeatable customer education programs. The biggest trend I see emerging in Europe, which started at the end of 2018 is Customer Success Plans becoming a staple asset of Customer Success teams. “The

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Sales Hacker

OCTOBER 5, 2018

Taking a Page from Agile Software Development. Software companies used to spend months or years developing new products. But when software-as-a-service (SaaS) became popular, companies needed to move more quickly – constantly innovating and developing and releasing software with quicker turnarounds.

Onboarding 81

Onboarding Sales Hiring Underperforming Technical Team Sales 81

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Is web3 going to change everything because, as Chris Dixon argues, the best entrepreneurs and developers have learned not to build atop centralized platforms? Web3 hype peaks.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

Sales Hacker

DECEMBER 28, 2018

The best sales conferences enrich your team, build knowledge, and offer plenty of networking opportunities (and fun)! Bad sales conferences just feel like a huge waste of time away from you prospects. ” — Rainmaker 2018 Attendee. We are leaving with new friends, new knowledge and new ideas.” – Team Microsoft.

Scale 75

Scale Sales Recruiting Sales Underperforming Technical Team 75

SaaStr

JULY 28, 2021

We’re continuing to innovate. My marketing team wanted me to do the world’s most boring video. Frankly, we got some bad advice from VCs in the early days. Some needed talent development. old is like a bad word in tech ? background music]. We’re not just sitting around. background music].

Startup 270

Startup CTO Hire Sales Hiring CTO Coach 270

ChurnZero

JANUARY 4, 2019

the stuff that Customer Success teams are really meant to do). One customer success trend I’m seeing is the need to develop more repeatable customer education programs. The biggest trend I see emerging in Europe, which started at the end of 2018 is Customer Success Plans becoming a staple asset of Customer Success teams. “The

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

SaaStr

MAY 27, 2020

If you look at this graph, it simply plots out how many people filed in the weeks before 2016, 2017, 2018, 2019, 2020. They don’t want to p**s off management teams that face dilution from down rounds. I don’t think we really know how bad things can be. Well, in a booming market, executives are paid to innovate.

Technical Review 191

Technical Review Payment Services Payment Methods Development Team Review 191

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. According to this 2018 research report by ProfitWell, companies using freemium have 50% lower CAC with NPS scores nearly double those of non-freemium businesses. Freemium Model for SaaS – The Good, The Bad, and The In-between. Freemium in SaaS is old news.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. And that is what today is all about: innovation. “We We’re here for you.”

Scale 118

Scale Banking Technical Review Software Review 118

BetterCloud

NOVEMBER 11, 2020

We’ll explore just how rapidly SaaS became a driver of innovation, the external threats against it, and how the benefits of SaaS helped IT discover a need for a more centralized way to manage all of the products its employees use in this latest installment of SaaSOps 101. You’re putty in the hands of whoever developed that software.”.

DevOps as a Service 52

DevOps as a Service Underperforming Technical Team Government Cloud 52

OPEXEngine

NOVEMBER 12, 2019

They are innovators, to be sure, but what sets them apart is the ability to develop go-to-market models that create economic advantage at the level of gross margin and—eventually— operating margin. In rapid order, it has grown to $700 million in revenue (in 2018), with one million members and thousands of archived classes.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Andreessen Horowitz

MARCH 13, 2024

In this fireside chat from the American Dynamism Summit , a16z Cofounder and General Partner Marc Andreessen sits down with economist, podcaster, and polymath Tyler Cowen to discuss the state of innovation in America, from recent AI advances to growing support for nuclear power. They started to do something different. Not all, but most.

AI Search 85

AI Search Software Review Artificial Intelligence AI 85

ProfitWell

DECEMBER 9, 2019

According to a 2018 Upwork study , 63% of U.S. Because working remotely for product teams is not the norm. Product is highly cross-functional and collaborative, all about innovation and creativity. But as the shift to remote work happens in product, teams will need to make changes to ensure everyone’s continued success.

Underperforming Technical Team 41

Underperforming Technical Team Sales Hiring Subscription Payment Features 41

Intercom, Inc.

FEBRUARY 4, 2021

We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. And so, our teams it’s a huge motivator for them. Even the poorest of the poor. And then when I was about 12, my dad taught me how to weld. It can drive itself.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Sales Hacker

JULY 3, 2018

So our team tried to fill the gap to help you build or enhance your own sales stack. Left to its own, a sales force will eventually become too bloated, unwieldy, and counterproductive if everyone on the team reverts to performing tedious tasks manually. Related: Best 160+ Sales Tools: The Complete List (2018 Update).

Scale 66

Scale Outsourcing Services Sales Recruiting Outsourced Development 66

ProfitWell

DECEMBER 4, 2019

An existing SaaS customer spends more, on average, than a new customer, and are more than seven times more likely to churn (leave your business) to go to a competitor because of poor customer service than they are for a better product. Shopify has been amply rewarded for its innovations in ecommerce. Consistent updates. Growth stage.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. There’s a debate about dates : some feel they’re too constraining and that the team should be able to launch the product whenever it’s ready. Few teams put nearly enough effort into onboarding.

Payment Solutions 106

Payment Solutions Underperforming Technical Team Onboarding Software Review 106

Neil Patel

JUNE 22, 2021

That’s a lesson for you when developing a sound content marketing strategy: when creating more landing pages, think strategically about keywords and build your content around the right ones. It enables you to develop content that speaks to each segment more effectively. Not too bad! Or, take a look at Copyblogger Media.

Content Marketing 145

Content Marketing Marketing Social Media Underperforming Technical Team 145

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. 2018 saw about $44 billion of value added to the public markets, companies like Dropbox, companies like DocuSign, and that has continued now into 2019.

Cloud 100

Cloud Scale AWS Machine Learning 100

Sales Hacker

JULY 8, 2020

Michael has 15 years of experience running global sales and product teams across multiple software and FinTech companies. Overseeing the growth of their sales and business development organization from 2 to 30 teams across the U.S. Michael Coscetta: I feel bad for those three people because they are definitely missing out.

Scale 113

Scale Scaling VP of Engineering Technical Review 113

Andreessen Horowitz

OCTOBER 16, 2023

Eghbal offers a new taxonomy of communities — including newer phenomena such as “stadiums” of open source developers, other creators, and really, influencers — who are performing their work in massive spaces where the work is public (and not necessarily participatory). Foundation — where we talked about the changing culture of open source.

Software Review 75

Software Review Underperforming Technical Team Scale Development 75

Audacix

JANUARY 1, 2019

Whether you're about to implement DevOps or for ways to optimise it within your team, you must remember that DevOps is all about discipline and is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. Bring such people into the DevOps fold, share learnings and build trust.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 70

Scale Startup Technical Review Software Review 70

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

Chargify

SEPTEMBER 25, 2019

Virtualized teams for support on implementation. For example, he had an idea for an innovative car seat, but after running it through these filters, it became obvious that this business idea was incompatible with his vision. Innovative pricing is a massive risk. However, there are rare cases in which innovative pricing works.

Subscription 40

Subscription Payment Features Consulting Business Model 40

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 51

Scale Startup Technical Review Software Review 51

Sales Hacker

NOVEMBER 17, 2020

I struggled with being able to align our sales and marketing teams across New York, LA, London, Delhi all of these different places. And at the end of the day, Vertify is a revenue operations intelligence platform that turns disparate data into intelligent answers for revenue teams specifically. My team is suffering from this problem.

Scale 102

Scale Sales Hiring Underperforming Technical Team Travel 102

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 40

Scale Startup Technical Review Software Review 40

Sales Hacker

OCTOBER 21, 2019

Manager of Enterprise Account Development at Lucidchart. Building out a new enterprise development team, and scaling it from 3 to 14 reps over a one-year period. . I want to lead and inspire larger teams while being a successful mother. . Andrea Johnson. Co-Founder of Utah Women in Sales. Ang McManamon. Jamie Crosbie.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring VP of Engineering 90