Tom Tunguz

SEPTEMBER 30, 2017

They generate revenue in two ways: subscriptions and merchant services. Merchants pay subscription to rent the software. They pay merchant services for payment fees and other costs that increases the function of the amount of stuff they sell, or Gross Merchandise Value (GMV). Since 2013, Shopify GMV has 10xed from $1.6B

Merchant Services 171

Merchant Services SaaS Payments Payments Payment Solutions 171

The Angel VC

DECEMBER 14, 2018

In most cases, this doesn’t make a huge difference (if all revenue is subscription based, GAAP revenue trails ARR) but note that for companies with a larger percentage of setup fees, revenue from professional services or other non-recurring revenue sources, the difference is bigger. In that case, I used 2013 for the “founded” year.

SaaS 174

SaaS Revenue Subscription Payment Features 174

SaaStock

MARCH 20, 2019

Founded: 2013. ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Founded: 2013. ProfitWell.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Tom Tunguz

JANUARY 9, 2013

Because of the competition, tablet prices are plummeting - I saw a $49 7inch tablet ( and some were giving Nexus 7s away for free with subscription. Walking through the halls of CES, every Android phone is identical. LG has copied each Samsung model.

Startup 100

Startup Outsourced Development AWS Marketing 100

Tom Tunguz

JANUARY 26, 2017

In 2010, classic SaaS was booming, the benefits of a subscription model were finally becoming clear to the public markets and the mass-market. Agricultural Technology (AgTech) boomed in 2013, but has not recovered after substantial drop from its one-year high. Cybersecurity investments are classic hockey stick.

Startup 214

Startup Software Machine Learning Artificial Intelligence 214

Totango

MAY 27, 2022

Customer retention: a satisfying experience of the product motivates the customer to renew their subscription. Following its launch in 2013, Zoom overtook its rivals by differentiating its product on selling points, such as being mobile- and user-friendly. In 2020, Dropbox generated over $1.9 billion in revenue.

Acquisition 123

Acquisition Retention Technology Strategy 123

Frontegg

MAY 27, 2021

But back to the product side, adopting PLG means creating the optimal user journey to engage the customer from the login stage onwards – seamless login, onboarding, subscriptions plans, built-in security, and support features all need to work in tandem to create the best results. Best For: Online Payment Processing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

The Angel VC

APRIL 10, 2013

[Update 12/20/2013: I have extended the dashboard to include multiple pricing tiers and annual subscription plans. Check it out here.] Update 01/17/2015: There's a new company called ChartMogul ( which we invested in ) which makes it easy to get a real-time dashboard similar to the template below. Check it out!

Startup 239

Startup SaaS Subscription Payment Features 239

Stax

DECEMBER 20, 2023

Secure transactions ensure you can maintain a trustworthy reputation with past and future customers, as well as reducing the financial losses that come from the fines and legal fees associated with compromising customer data. One of the most famous data breaches happened to Target in 2013.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Tom Tunguz

JUNE 9, 2015

The upsell rate was 36%, 31% and 30% for the years ended December 31, 2014, 2013 and 2012, respectively. Our upsells are primarily derived by an increase in the number of seat licenses purchased by our customers and are also derived from the addition of other subscription services. Renewal rate.

Churn 100

Churn SaaS Retention Startup 100

Tom Tunguz

SEPTEMBER 21, 2014

Tableau sells software the old-fashioned way, with perpetual licenses not subscriptions. To offset the mostly one-time payment from customers, Tableau employs a land-and-expand strategy. The company went public in 2013 and we’ll use data from their S-1 through 2013 to benchmark the business.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

Chart Mogul

AUGUST 2, 2019

The billing systems include Stripe on Web, iOS App Store, Google Play, in addition to manual invoicing for larger Contacts+ for Teams customers. A subscription for a customer then allows them to use any of the apps, integrations, or extensions on the platform no matter where the subscription initiated. Travis Todd.

Churn 52

Churn Payments Payment Solutions Payment Methods 52

User Pilot

APRIL 24, 2024

companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. By analyzing the historical usage of users who canceled their subscriptions, AI can identify users at risk of churning. Generative AI has changed how tech companies do business. About 73% of U.S.

AI 96

AI Artificial Intelligence SaaS Generative AI 96

Chart Mogul

APRIL 15, 2021

Founded in 2013, the company was originally called CakeHR. He noticed almost right away that it would be easy to re-package what they created for internal use as a product and sell it as subscription-based software. I asked Kaspars if Sage plans to switch to a subscription model as a whole. That’s how CakeHR came to be.

Acquisition 83

Acquisition Data Scale Banking 83

Chargify

SEPTEMBER 25, 2019

Welcome back to the Subscription Rockstars series! And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth. However, things weren’t really working, as evidenced by the fact that they did over $3,000,000 in revenue in 2013 but yielded minuscule profits.

Subscription 40

Subscription Payment Features Consulting Business Model 40

SaaStock

MARCH 20, 2019

Founded: 2013. ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Founded: 2013. ProfitWell.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

SaaStock

FEBRUARY 14, 2019

In the past months, he has offered a pricing teardown to every subscription business you can think of, from Spotify and Netflix to NYTimes and Match.com.Patrick’s professional experience is diverse and curious: his first job was at the U.S. In 2013, Thiago joined Resultados Digitais, one of the most renowned SaaS businesses in Latin America.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

ProfitWell

MARCH 31, 2020

In 2013, they raised a seed round of $2 million from investors. In yesterday’s episode of the show, we touched on the various tiers of subscription companies out there and what they’re likely witnessing amid the COVID-19 crisis. That’s it for your March 31 episode of Recur Now. Until tomorrow, folks.

Banking 64

Banking Education Subscription Payment Features 64

ProfitWell

FEBRUARY 12, 2020

Your top subscription news. A dedication to subscription. NASDAQ published a report on Disney+ earning a subscription price hike. In more subscriber growth news, The New York Times also reports strong subscription growth. increase in subscription revenue and a 30% rise in other revenue. Subscribers > ads.

Branding 52

Branding Advertising Entertainment Subscription 52

SmartKarrot

FEBRUARY 3, 2022

Founded in: 2013. Its main goal is to assist businesses in managing their financial routines and optimizing procedures such as accounting, stock, banking, and electronic invoicing, among other things. Founded in: 2013. Founded in: 2013. Vindi is an online payment platform that facilitates recurring bill payments.

Payment Methods 10

Payment Methods SaaS Payments Merchant Services Payment Services 10

Intercom, Inc.

FEBRUARY 6, 2020

And so in 2013, the marketplace launched Udemy for Business with an eye on acquiring corporations alongside the nearly two million learners they had at the time. What started off as little more than an experiment has paid dividends. Strategically matching buyers and sellers at the microlevel, according to early employee Janet Bannister.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

Chart Mogul

APRIL 15, 2021

Founded in 2013, the company was originally called CakeHR. He noticed almost right away that it would be easy to re-package what they created for internal use as a product and sell it as subscription-based software. I asked Kaspars if Sage plans to switch to a subscription model as a whole. That’s how CakeHR came to be.

Acquisition 52

Acquisition Data Scale Banking 52

Tom Tunguz

JANUARY 7, 2015

Unlike most SaaS companies who offer a single product, LinkedIn offers three: Talent Solutions, Premium Subscriptions and Marketing Tools. Salespeople buy Premium Subscriptions to network and search on the platform. In 2007, the Premium Subscriptions generated 53% of the revenue.

Sales Recruiting 100

Sales Recruiting Benchmarks Metrics SaaS 100

OpenView Labs

MAY 24, 2021

Veeva sees similar dynamics among its Vault customers, with 2013/2014 cohorts growing subscription revenue by 26.8x According to the company’s most recent investor day presentation : Veeva’s Commercial Cloud customers have adopted an average of 3.72 products each, up from 1.90 and now adopting 4.4 products on average.

Scale 98

Scale Headcount Sales Hiring Benchmarks 98

FastSpring

NOVEMBER 21, 2018

A: I joined the company in 2013. FastSpring sits at the intersection of three core areas: software and subscription billing, payments, and ecommerce. Checkout the full episode of Middle Market Executive featuring Chris here: Pressed for time? Don’t worry, we’ve included a few highlights from his conversation below.

Payment Methods 70

Payment Methods Payment Solutions Sales Hiring Payment Services 70

OPEXEngine

NOVEMBER 22, 2022

Despite Intuit’s timing lead, Xero grew faster than Intuit’s Small Business Segment (products and subscriptions), outperforming the large competitor with an eight-year Compounded Annual Growth Rate (CAGR) of 52% versus 3% for Intuit. This is a typical result for an SMM SaaS business.

Business Model 52

Business Model Business SaaS Scale 52

Natalia Luneva

JANUARY 14, 2023

Download and install or reinstall Office 2019, Office 2016, or Office 2013 Premium Office apps, extra cloud storage, advanced security, and more—all in one convenient subscription. Microsoft office 64 bit free download for windows 10.Download KB Articles: KB Windows 7, Windows 8, Windows 8. Need more help?

Software Review 40

Software Review Systems Review Technical Review Scale 40

ProfitWell

SEPTEMBER 17, 2020

I first started trying to meditate around 2013-2014. Back then, the first 10 sessions were free, but then you had to upgrade to a paid subscription. Each issue features analysis of a specific packaging case study readable in 5-10 minutes. Meditation has been my white whale. In traditional Hollywood, there are a few majors (e.g.,

Acquisition 111

Acquisition Pricing Subscription Payment Features 111

Intercom, Inc.

MAY 9, 2018

Finally, there’s the prospect of the company spawning a truly new business within a business (Google Apps for Business circa 2013, for example) that needs a Bizops function, which causes the wheel to come around for another go. Almost there – we’ve sent you an email to confirm your subscription. And the cycle begins again. Sign me up.

Scale 182

Scale Sales Hiring Headcount Scaling 182

Sales Hacker

SEPTEMBER 11, 2020

If you sell an HR platform with a subscription that starts at 50 seats, you should scratch any seed-stage startups off your list. Raised seed in 2013. Founded in 2013. Raised seed in 2013. Instead of asking, “ Who should I be prospecting into? ” Are they trying to expand internationally? Total funding raised: $147.9

Outsourcing Services 78

Outsourcing Services Scale Startup Outsourced Development 78

Baremetrics

FEBRUARY 23, 2021

Specializing in market and subscription payments, many eCommerce companies favor this third-party processor because it is quick, easy, and cost-effective. Founded in 2013, it is considered an especially great platform for startups, and unlike its parent company; it accepts payments outside of the credit, debit, and PayPal transactions.

Merchant Services 59

Merchant Services Payment Services Payment Methods SaaS Payments 59

Chart Mogul

FEBRUARY 18, 2019

Since our start in 2013, we’ve grown rapidly. Another benefit of ChartMogul is the scalability of the subscription analytics solution. All users — regardless of discipline or geographic location — can access and contribute to the relevant digital assets, patterns, and guidelines. The effect?

Scale 60

Scale Finance Startup Branding 60

ChurnZero

AUGUST 25, 2020

A three-time entrepreneur, Todd teamed up with fellow product leaders and technologists from Red Hat, Cisco, and Google to launch Pendo in October 2013. You Mon Tsang, ChurnZero You Mon ( @youmon ) is the Co-founder and CEO of ChurnZero , a real-time customer success platform that helps subscription businesses fight churn.

Scale 69

Scale Technical Review Venture Capital Software Review 69

Point Nine Land

DECEMBER 14, 2018

In most cases, this doesn’t make a huge difference (if all revenue is subscription based, GAAP revenue trails ARR) but note that for companies with a larger percentage of setup fees, revenue from professional services or other non-recurring revenue sources, the difference is bigger. In that case, I used 2013 for the “founded” year.

SaaS 40

SaaS Revenue Subscription Payment Features 40

ProfitWell

OCTOBER 1, 2019

Your top subscription news. Recurly—provider of enterprise-class subscription billing management for thousands of businesses worldwide—raises $19.5 million to boost subscription revenue with machine learning. And Zuora's found the subscription usage ticking up more than 300% between 2012 and 2018. Recurly raises $19.5M.

Technical Review 40

Technical Review Sales Recruiting Airlines Subscription 40

User Pilot

APRIL 19, 2022

Pendo is a product experience and digital adoption tool founded in 2013. NPS is not available on the free or Team plan for Pendo, which means you can’t give the feature a try before paying the high subscription fee. What does Pendo do? This can’t be done with Pendo. Userpilot is different.

Software Review 98

Software Review Software Pricing Enterprise 98

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. With the advent of the subscription economy, support is increasingly responsible for fostering that relationship over time (which can lead to more long-term revenue). Short on time?

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156