ProfitWell

SEPTEMBER 16, 2019

When we started ProfitWell back in 2012, freemium wasn’t our first choice. We had this awesome paid product we knew could help companies calculate their metrics better, but as soon as we started gaining users, new competitors came in fast. Product, user experience, marketing, and even sales should all be a part of this conversation.

Acquisition 99

Acquisition Revenue Scale Retention 99

FastSpring

APRIL 1, 2021

3 Minute Optimizer’s has a solid conversion rate between 30-40% Moz converted about 56% of free users in 2012 Totango’s study of ~100 SaaS companies found that 50% is typical for well-executed opt-out free trial programs Callwave converted 40-50% of users in 2011.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Neil Patel

JANUARY 7, 2023

It uses data from a variety of sources to provide users with information about people, places, and things. The Knowledge Graph has been growing steadily since it was first introduced in 2012. In 2015, Google added 3.5 billion new entities to the Knowledge Graph. That’s a lot of data!

AI Search 98

AI Search Social Media Artificial Intelligence AI 98

Chart Mogul

OCTOBER 9, 2020

While 2012 saw notable SaaS experts questioning the Freemium model , fast forward to 2020 and buyers now expect to have access to a free, ungated version of a product, or at the very least, access to a free trial. Self-serve Revenue & User Experience.

Scale 83

Scale Churn Metrics Acquisition 83

Neil Patel

JANUARY 24, 2023

Plus, bounce rate is also heavily affected by the UX (user experience) of your site. And with more brands and businesses congregating on Facebook, the user experience has been increasingly controlled by the Facebook algorithm. In 2012, the average organic reach of a page was 16 percent. Then they leave.

Content Marketing 123

Content Marketing Metrics Payment Methods Marketing 123

Neil Patel

MAY 19, 2020

Within a two-year period, from 2010 to 2012, 47 infographics generated 2,512,596 visitors and 41,142 backlinks from 3,741 unique domains. You don’t want to post tons of duplicate content on your site as it’s not the best user experience, but keep in mind that Google doesn’t penalize you for duplication.

Social Media 145

Social Media Branding Mobile Content Marketing 145

SaaStr

OCTOBER 22, 2019

They’re just desperate for time, and these big banks realize that they need to provide their customers that user experience. We have customers who borrowed from us in May of 2012 that are borrowing more today than they did then. ” And the answer is no.

Payment Methods 111

Payment Methods Outsourcing Services SaaS Payments Business 111

Chargify

MARCH 28, 2018

From 2007 to 2012, combo meal sales at fast food restaurants declined by 12% , according to a NPD Group study. The software was hard to use and implement, and offered little in the way of user experience. In 2012, Zendesk shifted to a per-agent pricing model over the previous tiered inclusions plus overage add-ons.

Pricing 47

Pricing Innovation Scale SaaS 47

OpenView Labs

NOVEMBER 20, 2019

What started as a single public product-led company in 2012 is now 21 public product-led companies and over $200B in enterprise value. When end users are empowered to solve their own challenges, they need to remember your brand in the moments when they are experiencing pain. SEO, SEM, brand and content are all critical.

VP of Engineering 63

VP of Engineering Retention Customer Success Branding 63

SaaStr

MARCH 26, 2019

This photo’s from 2012, and I joined, as I said, in 2014. But the other thing is you need the rigor to come, the details, the research, the user experience testing when your in that upper right quadrant. So let’s talk a little bit about building Stripe, and hopefully some of this is useful to all of you.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Chargify

MARCH 6, 2018

We recently spoke to EdPlace executives to learn more about how they have become an industry leader in a competitive marketplace, lessons they’ve learned along the way, and how they use Chargify to be more efficient, both internally and by providing a better experience to their end-customers. EdPlace, 2012 ( Source ).

B2C 40

B2C Merchant Services B2B Payment Methods 40

Chart Mogul

OCTOBER 9, 2020

While 2012 saw notable SaaS experts questioning the Freemium model , fast forward to 2020 and buyers now expect to have access to a free, ungated version of a product, or at the very least, access to a free trial. Self-serve Revenue & User Experience.

Scale 52

Scale Churn Metrics Acquisition 52

OpenView Labs

AUGUST 16, 2019

Consider “The Trust Pyramid,” a framework developed by user experience research and consulting firm Nielsen/Norman Group (“NN/g”). In 2012, Urs Hoelzle shared research that a mere 400ms delay in returning search results translated into a 0.44% drop in search volume. What problems are your users trying to solve at each step?

SaaS 49

SaaS compliance B2C Cloud 49

How To Buy Saas

APRIL 10, 2024

Agentbot Agentbot was developed by Aivo in 2012 with the intention of streamlining customer communication and improving customer service. Pricing It offers variable pricing, as mentioned below Sandbox (Free forever) Starter ($40/mo) Pro ($100/mo) Business ($400/mo) 5.

Payment Services 40

Payment Services SaaS Payments Payment Methods Payments 40

How To Buy Saas

OCTOBER 10, 2024

They also help you use WhatsApp’s various features to the full potential of marketing your business and reaching your clients. These are some of the popular small business marketing tools you should check out. 12 Sendwo Sendwo is your one-stop destination for your WhatsApp automation and bulk messaging needs.

Social Media 52

Social Media Marketing Business AI Search 52

Natalia Luneva

APRIL 24, 2025

Initially launched in 2012, Stripe Connect has expanded its capabilities to support diverse business models, making it an ideal choice for on-demand services, e-commerce platforms, crowdfunding sites, and more. While Stripe handles most backend processes, Express users can customize aspects like branding and payout emails.

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

This company has pioneered in-app video marketing since 2012, so has plenty of experience to offer. As a marketer, you should be paying attention to rapid abandonment rates and confirm that you’re not presenting unnecessary login walls or registration screens so early on that users decide to leave.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

SmartKarrot

FEBRUARY 16, 2022

In 2022, concentrating on your mobile user experience is essential. 40% of Millennials drift to competitors’ sites in case they experience trouble accessing a certain site. According to 71% of businesses, the cloud has changed the consumer experience. These elements irritate them far more than other client segments.

Social Media 10

Social Media Technical Review Business Artificial Intelligence 10

Neil Patel

FEBRUARY 16, 2021

These days, Google is more concerned with the overall user experience on your site and the user intention behind the search — i.e., does the user want to buy something (commercial intent) or learn something (informational intent)? They even made Page Experience a ranking factor. A Data Driven Answer.

Social Media 141

Social Media Outsourcing Services Engineering Content Marketing 141

SaaStr

AUGUST 15, 2020

Jason Lemkin: And when I look back, maybe the fourth SaaStr post I wrote in 2012, I was walking, bumming around downtown Palo Alto and the last boarded up retail reopened. And does that kind of validate how we think about user experiences? I want to talk about, is it a bump or permanent in a second? It’s now West Elm.

Payment Methods 262

Payment Methods Merchant Services Scale Payments 262

SaaStr

MARCH 18, 2019

This photo’s from 2012, and I joined, as I said, in 2014. But the other thing is you need the rigor to come, the details, the research, the user experience testing when your in that upper right quadrant. Claire Johnson: All right. Stripe started nearly a decade ago. And everyone needs to learn when you’re there.

Scale 134

Scale Payment Services Payment Methods Sales Hiring 134

SaaStr

JANUARY 10, 2020

We didn’t take our first dollar of outside capital until 2012 for that business. Bob Moore: And that’s where I think channels historically have been a great source of growth for software companies, but where they’re kind of just not working out for SaaS in that way and things like the ownership of the user experience.

Sales Hiring 145

Sales Hiring Outsourcing Services Scale CTO Hire 145