Tom Tunguz

OCTOBER 12, 2014

In 2009 and 2010, the company recognized more revenue from services than subscription. In 2011, the year of the IPO, services still accounted for 33% of revenues. Over time, subscription revenue will continue to increase compared to services revenue. Selling people’s time can’t be leveraged like software.

Benchmarks 111

Benchmarks Deferred Revenue Venture Capital Outsourced Development 111

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Chargify

AUGUST 6, 2019

Welcome to the Subscription Rockstars series! And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth. In 2011, they moved to a quantity-based pricing model that revolved around the number of contacts a customer had. Image source).

Subscription 40

Subscription Payment Features Revenue Software Review 40

Chart Mogul

JANUARY 27, 2020

Flipsnack was founded in 2011 in Troy, Michigan and has continually grown. The PDF download was a premium option, available with a subscription. This resulted in fewer monthly subscriptions bought, as soon as the free web PDF went live. The churn rate for the monthly subscriptions also went down.

Revenue 129

Revenue Sales Hiring Subscription Payment Features 129

FastSpring

SEPTEMBER 2, 2020

In between Q1 of 2011 and Q2, HubSpot dropped their monthly churn rate by nearly 1%. These methods are fine for short-term forecasting, but for subscription-based companies, the calculation gets a little more complicated. You’ve onboarded a new customer to a subscription product worth $50/month.

Scale 135

Scale Payment Methods Payments SaaS Payments 135

Frontegg

MAY 27, 2021

But back to the product side, adopting PLG means creating the optimal user journey to engage the customer from the login stage onwards – seamless login, onboarding, subscriptions plans, built-in security, and support features all need to work in tandem to create the best results. Best For: Subscription Management, Billing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Stax

NOVEMBER 13, 2023

Google was the first, in 2011, to enable contactless payments via their mobile app. Full-service providers like Stax use flat-rate subscription pricing , which keeps fees low when businesses process high volumes. However, subscription pricing may seem high for businesses with a low transaction rate.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

ChurnZero

AUGUST 4, 2020

ChurnZero helps subscription businesses fight customer churn. The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011. It recognizes the hard work and commitment of the ChurnZero team to continually innovate to drive our customers’ success.” ” You can view all of the 2020 finalists here. .

Venture Capital 52

Venture Capital SaaS Innovation Cloud 52

Intercom, Inc.

JANUARY 16, 2020

Here are five quick takeaways: In 2011, Forbes Magazine called RealtimeBoard (Miro’s previous iteration) “a virtual whiteboard on steroids” We chatted to Andrey about this description to see if the shoe still fits today. Short on time? That’s where we come in and become helpful for those teams. Andrey: Absolutely.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Tom Tunguz

MARCH 21, 2015

in revenue in 2011 at 97% gross margin. Only 30 months after launch, subscription revenues have outpaced license revenue at $2.1B The licensed software business, a cash cow, generated more than $3.4B As the plot above shows, the shift to SaaS was immediate in 2012. respectively.

SaaS 100

SaaS Travel Education Software 100

OpenView Labs

MARCH 4, 2021

For their first five years in business, HubSpot offered three subscription packages ranging in price from $3,000 to $18,000 per year. So in 2011, they introduced usage-based pricing. In subscription SaaS businesses, the annual contract renewal is fraught with anxiety. Something needed to change. Keep more customers.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

ChurnZero

FEBRUARY 7, 2020

The subscription shift is in full swing. SaaS is growing more than 200% faster than traditional perpetual license software – Zuora, Subscription Economy Index. To capitalize on this monumental growth, perhaps B2B SaaS should take a page from B2C subscription startups like HelloFresh, Birchbox, and Dollar Shave Club.

Customer Success 64

Customer Success Sales Hiring Artificial Intelligence Transportation 64

ProfitWell

FEBRUARY 7, 2020

Today, we see Apple struggle in the subscription department. Your top subscription news. Apple subscriptions: what gives? It looks like Apple, although a brand we know and love for trailblazing in this space, could be struggling in the subscription sense. Plus, The New York Times hikes its price. for the first time ever.

Subscription 40

Subscription Payment Features Pricing Metrics 40

Sales Hacker

SEPTEMBER 11, 2020

Imagine having the opportunity to sell into a company like Lyft in 2011. Back then, in 2011, Lyft was a small Series-A startup called Zimride with under 50 employees. If you sell an HR platform with a subscription that starts at 50 seats, you should scratch any seed-stage startups off your list. Founded in 2011.

Outsourcing Services 77

Outsourcing Services Scale Startup Outsourced Development 77

ProfitWell

SEPTEMBER 11, 2019

Today's Top Subscription News. Stripe wrote in a blog post , "Since Stripe launched in 2011, tens of thousands of businesses across Europe have asked us to expand Stripe to their countries. And that’s a wrap for your September 11th subscription news. Stripe Expands Across the Pond.

Payment Solutions 40

Payment Solutions Payment Methods Payments Entertainment 40

Chart Mogul

JANUARY 27, 2020

Flipsnack was founded in 2011 in Troy, Michigan and has continually grown. The PDF download was a premium option, available with a subscription. This resulted in fewer monthly subscriptions bought, as soon as the free web PDF went live. The churn rate for the monthly subscriptions also went down.

Revenue 52

Revenue Sales Hiring Subscription Payment Features 52

The Angel VC

DECEMBER 25, 2010

With a world-class management team and Board , one of the best products and brands in B2B software and a recent $19M cash infusion Zendesk is ideally poised to bring Cloud-based zen and good karma to even more people in 2011. Mange tak to Mikkel , Morten , Alex , Michael and the whole crew.

Cloud 106

Cloud Investment B2B Subscription 106

ProfitWell

SEPTEMBER 26, 2019

The most expensive option outside of Huawei’s new entrant to the market was a Samsung phone clocking in at $1,980—three times greater than the phone’s initial price in 2011. Smartphone price increases since 2011 via Bloomberg. Each of these companies has the pricing power to back an increase without losing any demand for their product.

Pricing 49

Pricing Scale Social Media Branding 49

Neil Patel

NOVEMBER 7, 2020

Fix My Churn specializes in these two areas: Fix My Churn collaborates with tech companies with a monthly subscription business model. And if an existing customer stops using your product or wants to churn, you can retain them with relevant churn email. 4 Action Rocket – best for custom HTML & CSS enterprise email.

Software Review 102

Software Review Marketing Technical Review Outsourced Development 102

ProfitWell

NOVEMBER 12, 2019

A pricing audit assesses your subscription business’ pricing process to ensure consistency across similar accounts, maximize profitability, and benchmark against other companies. Discounting is a huge topic of interest in the subscription world and unnecessary discounts can have a negative impact on your business. Customer success #1.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

OpenView Labs

APRIL 22, 2020

Example : Back in 2011, HubSpot sold its software only in Good-Better-Best packages. The company then added usage-based pricing on top of its Marketing Hub subscription offerings (their usage metric is marketing contacts). How to mitigate risk : The main risk of usage-based pricing is lack of predictability.

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

Baremetrics

SEPTEMBER 3, 2021

Sure you may have all the textbook strategies in place, integrating applications, subscriptions, site registrations with member discounts, etc. Traffic pours in from a high level overview of a product and flows down to a point of conversion, whether it be a sale, vote, subscription, or other desired user behavior.

Strategy 113

Strategy Technical Review Software Review Mobile 113

GetUplift

SEPTEMBER 27, 2021

Gusto was a small startup in 2011 competing against payroll tech giants such as QuickBooks and Square. They offer a Tip of the Day subscription which provides a new iPhone tip each day. The Tip of the Day subscription is free to all their email subscribers. This is what their email subscription looks like.

Retention 89

Retention Strategy Sales Social Media 89

FastSpring

AUGUST 11, 2020

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. Subscription services are what customers want. What are the advantages of using subscriptions as a revenue model?

Payment Features 85

Payment Features Payments Payment Methods Subscription 85

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. Sam Jacobs: Is it a subscription service? This catalog sounds like a legitimate subscription offering.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

OPEXEngine

JULY 28, 2020

It then laid out a careful strategy to transform Adobe, largely via M&A, into a company offering cloud-based subscriptions that would “give everyone everything they need to design and deliver exceptional digital experiences.” Subscription-based delivery from the cloud was a much more efficient solution than sending out CDs.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

SaaStock

MARCH 20, 2019

Founded: 2011. ProfitWell provides industry standard subscription financial metrics that uncover pockets of hidden revenue through unmatched subscription intelligence. ProfitWell is used by over five thousand subscription companies every day, including Meetup, HubSpot, and Teamwork.com. Founded: 2011. ProfitWell.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

Practical Advice on SaaS marketing

DECEMBER 27, 2010

If you’re marketing a SaaS solution and have had enough with year-end wrap-ups, predictions for the new year, or sure-fire tips for success in 2011, here’s the antidote: 3 ½ ways to lose customers in 2011. Just remember to turn on the charm a few weeks before the end of the subscription.

Customer Support 100

Customer Support Subscription Payment Features Communication 100

Outseta

OCTOBER 15, 2018

Buffer Funding History $120,000 through AngelPad start-up accelerator in August 2011 $330,000 seed round in December 2011 $3.5M After raising a total of $450,000 in 2011, Buffer would raise a Series A round of $3.5M Further Reading How An Offer To Sell Wistia Inspired Us To Take On $17M in Debt.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Neil Patel

DECEMBER 17, 2020

The paid version, Orchestly Business, is $7/month per user with an annual subscription. Although many low-code platforms are built for general use, Creatio was originally founded as bpm’online in 2011. Orchestly offers a free version that is limited to five users and three orchestrations (their word for workflow).

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. So billings is their way of trying to get a sense of how the business is doing because revenue for most subscription software businesses is a lagging indicator, not a leading indicator.

Sales Recruiting 249

Sales Recruiting Sales Hiring Scale VP of Engineering 249

Intercom, Inc.

JULY 1, 2019

The new SaaS model is subscription revenue-driven, which begs the question: what is a conversion today? It’s not just SaaS; subscriptions are taking over. And that’s not even the only one from Japan; there’s actually at least 18 different Japan subscription boxes. ” And that’s probably the biggest shift.

Retention 223

Retention Onboarding Subscription Payment Features 223

ChurnZero

SEPTEMBER 3, 2019

The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011. The Cloud Awards is an international program which has been recognizing and honoring industry leaders, innovators and organizational transformation in cloud computing since 2011. ChurnZero helps subscription businesses fight customer churn.

SaaS 8

SaaS Venture Capital Cloud Innovation 8

Chargify

FEBRUARY 1, 2018

While the first generation of recurring revenue was defined by simple subscriptions—think Netflix’s original “one-size-fits-all” $7.99 pricing or the traditional “Good, Better, Best” plans—many businesses have found static subscription offers don’t always align with customers’ needs and limit growth potential.

Subscription 75

Subscription Payment Features AWS Scale 75

SmartKarrot

SEPTEMBER 3, 2021

For instance, take Spotify that offers both freemium and premium subscriptions. They grew from 10 percent of total users in 2011 to 46 percent in 2018. You might also like: Customer Retention: The Foundation of the Subscription Economy – Read about customer retention, the Foundation of the Subscription Economy in detail.

Retention 10

Retention Marketing Banking Branding 10

ChurnZero

SEPTEMBER 16, 2019

ChurnZero is a real-time Customer Success platform that helps subscription businesses fight churn, expand current accounts, increase product adoption and optimize the overall customer experience. “We ChurnZero helps subscription businesses fight customer churn. About ChurnZero.

Startup 8

Startup Venture Capital Entertainment Innovation 8

SmartKarrot

MAY 26, 2020

In the year 2011, a resounding statement, ‘software is eating the world’ was predicted by Marc Andreessen. Earlier it used to be purely a technology affair having pay-as-you-go subscription. It is now easier than ever to subscribe to a monthly or yearly subscription on Netflix or HBO. Why should Entertainment take a Backseat?

SaaS Payments 10

SaaS Payments Payment Services Transportation Payment Solutions 10