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HITRUST vs HIPAA: Compliance for Healthcare Organizations

Scytale

HIPAA and HITRUST are two frameworks that are commonly used in the healthcare industry so it is understandable why they are compared so often. Remember, everyone in the healthcare biz has to get on board with this. Basically, HITRUST is a super framework that keeps sensitive info safe in the healthcare world (and beyond).

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How to Do Healthcare and Medical SEO

Neil Patel

Why Do Healthcare, Medical Professionals and Businesses Need to Understand SEO? There are plenty of reasons healthcare professionals should focus on medical SEO, but the biggest selling point is usually the influx of new patients via website traffic. 10 Tips for Healthcare and Medical SEO. Simple, right? Absolutely! Absolutely!

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Customer care in a crisis: How support teams are navigating shifts in volume, wait times, and CSAT

Intercom, Inc.

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. Healthcare startup accuRx is one of our customers that have seen their support volume go up by 10x. “How are support teams adapting to this new uncertain reality?”

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

User Pilot

Tag NPS responses to identify the reason(s) for any dissatisfaction among customers. Tag and track NPS responses in your Userpilot dashboard. Feature tagging and heatmaps : Monitor customer interactions across a wide variety of features. Source: ExplodingTopics. NPS surveys help you identify your promoters and detractors.

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3 Tips for Getting More Value from Your Landing Pages

Unbounce

Many of our healthcare and home services clients receive 80-90% of their contacts by phone. healthcare and personal finance) have more restrictive remarketing policies that limit how advertisers can re-engage previous landing page visitors. Not ready for a dedicated call tracking provider? Restrictive Remarketing Policies.

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The New Drug Delivery Challenge: How Will Cures Reach Patients?

Andreessen Horowitz

But even the best drugs only work when patients take them and, sadly, many of these “miracle drugs” remain unattainable financially and logistically—some come with price tags of up to $3.5 So, while these therapies have the potential to change patients’ lives, they could also lead to ballooning healthcare costs.

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4/19: $20M enough to patch up your problems?

ProfitWell

When Dr. Stacy Lindau, founder of healthcare startup NowPow, was selecting a CRM, it was important to her that the software behind their simplification of care was simple to use. Also, because healthcare is a lifetime commitment, visibility into customer relationships over a long period of time was essential. What's the plan?