SaaStr

APRIL 4, 2025

Companies can meet stringent quality requirements at a fraction of the cost of in-house teams, while accelerating their AI initiatives. Why It Matters : Customer support teams are drowning in tickets, with resolution times getting longer, not shorter. The team comes from MongoDB and Elastic, bringing deep search expertise.

AI Search 175

AI Search AI Startup Scale 175

SaaStr

JUNE 7, 2025

Companies are discovering that hiring AI talent or upskilling existing teams takes much longer than anticipated. Early adopters were predominantly tech companies, startups, and digital-native businesses with short decision cycles and high risk tolerance. Integration challenges are mounting.

AI 281

AI Payment Services Payments Scale 281

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses. What does “Qualified really mean for your team?

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Ensure that your data is clean and easily accessible, as poor data quality undermines the value of even the best customer success tool.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

FastSpring

FEBRUARY 6, 2025

You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? And I hear a lot of startup founders, they’re like, oh, I want someone that’s so into working for equity.

SMB 107

SMB Sales Recruiting Branding Sales Hiring 107

User Pilot

DECEMBER 31, 2024

While your product managers use our analytics reports to track product usage, your engineering teams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets. Userpilot is perfect for non-technical teams.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

FastSpring

JANUARY 23, 2025

I built a marketplace for specialty food and I’ve worked in the Valley based in San Francisco across a number of, well across one startup and then a very established online publishing business called Lonely Planet, which of course at one point in It’s the biggest guidebook publisher in the world. Blake Hutchison (28:59) Yeah.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

Sales Hacker

JUNE 17, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. Partner TriNet, a trusted HR provider to startups and scaling companies.

AI 84

AI Technical Advisors Underperforming Technical Team Sales Hiring 84

Sales Hacker

MAY 9, 2025

Many venture capital firms shifted their investments almost entirely into AI startups. They kept the focus on the core value proposition of helping teams write, plan and collaborate to create better workspaces, while still having the AI inclusion. Bad: We use AI to streamline sales workflows.

AI Search 87

AI Search AI Scale SaaS 87

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

Chart Mogul

JULY 24, 2025

Startup branding isn’t just for later-stage companies with big budgets. It’s something early-stage startups can (and should) care about from day one. So, a better question would be: Why should early-stage startups care about branding? It’s something early-stage startups can (and should) care about from day one.

Branding 40

Branding Startup Underperforming Technical Team Social Media 40

Teamgate

JULY 2, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Whether it’s a quick “thank you” or a team-wide celebration, acknowledgment can keep the momentum going. Team recognition amplifies these rewards. Case Studies Learn best practices from our customers.

Scale 52

Scale Payments Sales Payment Solutions 52

Sales Hacker

JUNE 6, 2025

AI is transforming how go-to-market teams operate. Here are several ways we heard from leaders that they’re actively doing to reinforce certain skill development: Manual before automation. Leaders like Kevin “KD” Dorsey use AI to surface rep weaknesses, diagnose call issues, and build targeted training.

AI Search 53

AI Search Scale AI Outsourcing Services 53

Teamgate

JUNE 27, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. 67% of sales are lost due to poor lead qualification. Many teams combine the two: using BANT to qualify leads quickly and CHAMP to dive deeper into opportunities.

Scale 52

Scale SaaS Payments Underperforming Technical Team Payment Solutions 52

SaaStr

JULY 1, 2025

It’s not about replacing developers—it’s about 10X-ing their output. The productivity gap between AI-assisted and traditional developers is becoming unsurmountable. Companies not AI-augmenting their engineering teams will lose the talent war and ship slower. Plan your hiring pipeline accordingly.

AI 202

AI Software Review Technical Review Scale 202

SaaStr

MAY 23, 2025

What this means for your startup: If you’re doing north of $500M in revenue with 30%+ growth, the IPO window is officially open. The AI Bubble Is Real — And That’s Not Necessarily Bad We’re living through the biggest AI deployment in corporate history. The facts are too bad. They stole trade secrets.

Underperforming Technical Team 173

Underperforming Technical Team AI SaaS ChatGPT 173

Blulogix

JUNE 16, 2025

By BluLogix Team Why MGI Research Ranked BluLogix a Top Agile Billing Platform in 2025 In May 2025, BluLogix was recognized by MGI Research in its Agile Billing Top 50 Buyer’s Guide —a definitive analysis of the top billing platforms for businesses navigating modern monetization.

Payment Features 52

Payment Features Underperforming Technical Team AI Search Outsourced Development 52

User Pilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. For instance, a project management app might promote team collaboration features to startups while emphasizing security and compliance to enterprise clients. If your announcement doesnt show any value for using the mobile app, then users will see no reason to do it.

Mobile 66

Mobile Acquisition Software Review Social Media 66

Kellblog

JUNE 29, 2025

Every feature has benefits (the good things that happen when you have it) and consequences (the bad things that happen when you don’t). While the product marketer should be able to hold their own in debates with sales, product, and the e-team, there is no substitute for founder/CEO support when trying to standardize a company on a message.

Sales Hiring 93

Sales Hiring Technical Review Venture Capital Underperforming Technical Team 93

How To Buy Saas

MAY 26, 2025

Whether youre a developer tuning a model or a business leader integrating AI into your product, knowing how LLMs are trained helps you make better decisions in leveraging this technology. LLM developers pull in text from every corner of the digital world.

Artificial Intelligence 64

Artificial Intelligence Data Software Review SaaS 64

User Pilot

MARCH 17, 2025

Very limited free plan Startup: $354/month Growth: $1,500/month Enterprise: Custom price Pendo WYSIWYG editor Checklists Product roadmapping Enterprise SaaS 4.4 Cons of Userpilot Considering its price, Userpilot is not suitable for startups with tight budgets. Limited free plan Pricing available on request for all paid plans.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

How To Buy Saas

JUNE 26, 2025

Whether you’re a startup founder tired of repetitive support questions or an enterprise knowledge manager looking to streamline internal documentation, read on to learn how ProProfs Knowledge Base can empower your customers and team with self-service knowledge. Let’s dive into the details.

Technical Review 52

Technical Review Software Review Systems Review Management 52

Sales Hacker

JANUARY 7, 2025

With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. It helps me and the team be so much more productive. And I always found it, because I’d be in there with my team, an enjoyable market to cold call into.

Outsourcing Services 115

Outsourcing Services Scale Outsourced Development AWS 115

User Pilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Software Review 52

Software Review Engagement Software Scale 52

SaaStr

JULY 1, 2025

“I just get so much more done today with the AI on the team instead of the humans on the team.” — leading CMO to me, last week. Same APIs, same databases, same development cycles. They work 24/7, never have bad days, and get better with every interaction. Fast as Frack. I’ve seen cycles. ” 2025 is different.

AI 185

AI Software Review Technical Review Sales Hiring 185

User Pilot

MAY 27, 2025

Want to advance your career in product management or find top talent for your team? Mozilla: Director of Product, Firefox Growth Firefox is used by hundreds of millions worldwide, and the Director of Product for Growth plays a critical role in the product management team. Who would be a bad fit for this job?

Management 52

Management Underperforming Technical Team Scale B2C 52

Sales Hacker

DECEMBER 6, 2024

Special thanks to Jason Saltzman and Live Data Technologies for sharing access to real-time job change data for over 88 million professionals, revealing critical trends across customer success and go-to-market teams. Another emerging trend is presales teams taking ownership of customer success.

Customer Success 107

Customer Success Technical Advisors Sales Hiring Scale 107

SaaStr

MARCH 29, 2025

5 Non-Obvious Learnings from 3 Elite Revenue Leaders: The “Rainmaker Myth” is Dead – The best CROs aren’t magical deal closers; they’re systematic business leaders who think like CEOs and prioritize team development over personal quota attainment.

Underperforming Technical Team 144

Underperforming Technical Team Scale Revenue Leadership 144

SaaStr

MARCH 5, 2025

He joined SaaStr Workshop Wednesday LIVE to do a deep dive with Jason Lemkin on his 10 Point Checklist when you sell your startup. Manage Team Expectations – Balance transparency with the need to keep the team focused on building the business.

Technical Review 208

Technical Review Software Review Development Team Review Sales Hiring 208

SaaStr

APRIL 1, 2025

Wiz discovered a direct correlation between territory size and productivity: the tighter the territories, the more effective their sales team became. While scaling from 3 to 75 go-to-market team members, Codeium / Windsurf found that AI transformed their sales process in completely different ways depending on the size of the customer.

Scale 208

Scale Sales Hiring Underperforming Technical Team Headcount 208

Buffer Resources

NOVEMBER 7, 2024

In this article, I will share the competitive analysis framework my team and I have developed (through weeks of research and dozens of iterations), and give you some tips on where to look for data that isn’t publicly available so you can have a competitive advantage. Are they looking for a developer with a specific skill set?

Social Media 124

Social Media Underperforming Technical Team Technical Review Sales Hiring 124

Sales Hacker

MAY 13, 2025

He also co-founded WGI Group, LLC, to provide growth capital to early and expansion stage startups in enterprise software, consumer internet and digital media industries. 29:00 The shift from product-led to intelligence-led SaaS development. Previously, Michael was co-founder and Chairman of Moat Inc. Thats where TriNet comes in.

AI Search 72

AI Search AI ChatGPT Software Review 72

Sales Hacker

JULY 8, 2025

50:08 Why Doug runs a podcast and thinks every startup should act like a media company. 50:08 Why Doug runs a podcast and thinks every startup should act like a media company. But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey.

Sales Recruiting 79

Sales Recruiting Sales Hiring AI Search Scale 79

Sales Hacker

MAY 27, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Sean Whiteley is a three-time founder and the current CEO of Qualified, the AI pipeline automation platform purpose-built for inbound GTM teams. Thats where TriNet comes in.

Technical Review 66

Technical Review AI Search AI Scale 66

User Pilot

DECEMBER 8, 2024

Well, I reviewed 40 session recording options in the market and handpicked the top 10 for startups, mid-market companies, and enterprises to review. Free plan available for startups and small teams. Collaboration tools : Leave notes, annotate replays, and share them with your team for better alignment.

Enterprise 105

Enterprise Startup Technical Review Software Review 105

ChurnZero

NOVEMBER 2, 2018

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. Psychology Today had written an article that compiled the results of a few different studies in regards to how humans receive bad information versus good. Breaking Down the Ultimate Question – NPS (Net Promoter Score). Upcoming Webinar.

Scale 95

Scale VP of Engineering Underperforming Technical Team Churn 95