Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. And truth be told, our journey wasn’t the only one we learned from.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Sales Hacker

OCTOBER 30, 2018

Andrea Austin – VP at Nokia Software | Published Author. Lauren Bailey – Founder and President, Factor 8 | Founder, #GirlsClub. Tonni Bennett – VP Sales at Terminus. She’s a sales leader with an accomplished background at several tech startups. From the bottom of our hearts, thank you for all you do.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

SaaSHolic

MAY 5, 2023

The article highlights the potential for Latin American startups to utilize AI to improve efficiency, generate global innovation and economy, and expand internationally. The article also emphasizes the importance of big ideas, patience, resilience, and support within the ecosystem for the success of Latin American startups.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. SaaStr is Turning 10! That’s my background. More power to you.

Sales Hiring 264

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 264

ChurnZero

JANUARY 10, 2020

Prior to joining Dropbox, Yamini spent four years at Workday where she was the Vice President of Sales Strategy and Operations and helped quadruple revenue and scaled the sales organization. She has a Bachelor’s degree in Electronics Engineering, a Master’s in Computer Engineering, and an MBA from Berkeley.

VP of Engineering 52

VP of Engineering Customer Success Scale Cybersecurity 52

SaaStr

JULY 25, 2021

and Dev Ittycheria, President and CEO of MongoDB held a fireside chat at SaaStr Annual. As two CEO who love the art of sales and scaling, this one really was special. Dev Ittycheria – President and CEO of MongoDB. This was certainly one of them. Jyoti Bansal, Founder and CEO of harness.io Dev Ittycheria : Thank you.

Sales Recruiting 252

Sales Recruiting Sales Hiring Scale VP of Engineering 252

FastSpring

FEBRUARY 22, 2019

A: I’m the VP of People & Culture at FastSpring. My background is actually in engineering & document control and my first job was at an aerospace company. The plan from the beginning was to have me come on board and manage the engineering doc and data function while also helping to facilitate payroll, facilities, and HR.

VP of Engineering 110

VP of Engineering Company Culture Scale Headcount 110

ChurnZero

FEBRUARY 1, 2019

Chris Collins, Senior Vice President and Chief Customer Officer, Ellucian. As Senior Vice President and Chief Customer Officer, Chris Collins drives key initiatives that accelerate Customer Success across Ellucian’s portfolio and serves as a champion and advocate for customers at every step on their Ellucian journey.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

Chargify

APRIL 23, 2019

How long is a startup a startup? It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. Are we still a startup? According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.”

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

SaaStr

MAY 31, 2019

237: Parker Conrad is the Founder & CEO @ Rippling, the startup that gives you back your time from payroll to employee computers, Rippling makes it unbelievably easy to manage your company’s HR and IT – in one system. Why should engineers also be doing customer support? * What are the benefits of this?

VP of Engineering 130

VP of Engineering Sales Hiring Scale Systems Review 130

SaaStr

JULY 24, 2019

I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. In this session Gillian will walk you through how to build a high performing CSM Team. Want to see more content like this? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW. My name is Gillian.

Retention 135

Retention VP of Engineering Sales Hiring Scale 135

Sales Hacker

FEBRUARY 15, 2022

In this episode of the Sales Hacker Podcast, we have Jamal Reimer , Commercial Vice President at Saama and author of Mega Deal Secrets , a book about the principles that unlock the biggest deals of our career. Today on the show we’ve got Jamal Reimer, the author of Mega Deal Secrets, and a VP of enterprise sales himself.

VP of Engineering 77

VP of Engineering Underperforming Technical Team Scale Enterprise 77

Andreessen Horowitz

SEPTEMBER 25, 2023

The foundation models we use today aren’t just beating humans at Jeopardy, or playing Go at a supernatural level, or powering better recommendation engines—they’re changing and creating new user behavior across art, design, games, medicine, coding, and even human relationships. Here are the top 16 things we learned. AI today 1.

Artificial Intelligence 137

Artificial Intelligence AI Scale ChatGPT 137

CustomerSuccessBox

DECEMBER 6, 2021

Alex Farmer is the Vice President of Customer Success at Cognite. He is a Customer Success executive with experience in building post-sale teams to reduce churn and increase growth at high-growth B2B SaaS scale-ups. With the grace of a number of Customer Success communities, we have come a long way to 2022. Lincoln Murphy.

Customer Success 52

Customer Success VP of Engineering Scale Consulting 52

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 250

Scale Outsourcing Services Sales Hiring VP of Engineering 250

SmartKarrot

MARCH 8, 2022

Anika Zubair is a Customer Success leader working with inSided, a customer success community platform, as Vice President of Customer Success. She has helped several companies grow and scale their business by developing streamlined customer success processes and successful customer retention strategies. Annette Franz.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

AUGUST 19, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. Michiel Rauws (@michielrauws2): So, my question is, we’ve been scaling our SaaS business. We can scale accounts, when we get them, very well. Jason Lemkin: Before we get there to this week, super interesting time this week.

Scale 223

Scale Sales Hiring Scaling VP of Engineering 223

Sales Hacker

DECEMBER 1, 2020

After a career as a VP of Marketing and CMO, Jake now serves as president of MetaCX. Jake is an interesting guy with a lot of really interesting ideas about brands and about scaling organizations. The 6sense account engagement platform, uncovers and analyzes buyer intent at scale. Show Agenda and Timestamps. Great author.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

Sales Hacker

APRIL 16, 2018

How to develop a sophisticated sales recruiting engine. 6) Flipping the framework from startup to scale-up [8:45]. Most recently, she was Executive Vice President reporting to the CEO at Axiom Law, responsible for North America Business, including global marketing and sales strategy. What You’ll Learn.

VP of Engineering 67

VP of Engineering Revenue Scale Sales Recruiting 67

Mattermark

AUGUST 22, 2017

Yelena Shkolnik was promoted to Vice President at Jump Capital. In addition to publishing this newsletter, we crawl the public web to organize information on more than four million of the world’s fastest growing businesses. Start Your Free Trial. From the Operators. From the News.

VP of Engineering 40

VP of Engineering Leadership Venture Capital Technical Review 40

Sales Hacker

OCTOBER 28, 2019

This week on the Sales Hacker podcast, we speak with Amyra Rand , VP of Sales & Strategic Partnerships at Criteria Corp. Amyra is also a member of the Revenue Collective & the Chapter VP at the American Association of Inside Sales Professionals; she is an MBA from Pepperdine. What You’ll Learn. Becoming your own CEO.

VP of Engineering 40

VP of Engineering Sales Hiring Sales Recruiting Scale 40

SmartKarrot

JANUARY 5, 2022

His passion for and devotion towards the CS space also has him chaired as an Advisory Board Member at CSM Practice and a Proof Advisor at Proof Analytics where he helps executives strategize and scale their CS operations. Kristi is a pioneer in scaling and transforming customer success organizations at hyper-growth B2B SaaS companies.

VP of Engineering 23

VP of Engineering Customer Success Scale Technical Review 23

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Historically, the way it was founded was that I was Senior Vice President of Training at a company called World Trade Group.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

SaaStr

JULY 1, 2021

Let’s find out from Sam Altman, President at YCombinator and CEOs, Tracy Young, Josh Reeves, and Spencer Skates. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get tickets here. Get tickets here. TRANSCRIPT.

VP of Engineering 268

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 268

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

SmartKarrot

JANUARY 5, 2021

Having scaled up Gainsight from $1M in ARR to a market-leading giant, Allison has chaired several C-suites and advised founders on go-to-market strategies for their businesses. The evolving field of Customer Success owes its origin and rapid rise to a passionate community of pioneers, proponents, and practitioners. Allison Pickens.

VP of Engineering 21

VP of Engineering Customer Success Scale Technical Review 21

SaaStr

MARCH 12, 2019

Where does Erica often see founders make mistakes with this scaling? With the scaling of departments and teams, what has Erica seen work really well when it comes to making cross-functional teams communicate really well? How does Erica ensure the team are still in the trenches with the clients despite the scaling? Transcript.

Scale 177

Scale Enterprise Scaling Sales Hiring 177

Intercom, Inc.

APRIL 25, 2019

If you’re reading this, you might be familiar with Paul Graham’s famous article “ Startup=Growth ,” where he lays out the difference between traditional businesses and startups. Paul Graham puts it like this: “A startup is a company designed to grow fast”. Making sure culture scales as you grow.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

SmartKarrot

FEBRUARY 16, 2022

Leveraging the power of cloud technology, SaaS has re-engineered the way we look at modern technology and software. Know the best strategies to enhance your SaaS career Make use of key insights from leaders, companies, and communities Engineer your SaaS marketing strategy based on their expertise. Aaron Levie. Alexander Theuma.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

Sales Hacker

NOVEMBER 24, 2023

No matter what your role is, develop strong project management skills that become foundational as an operator at scale.” – Katrina Wong (VP Marketing, Twilio Segment at Twilio ) #7 “ When leadership approaches you to take on a new challenge, always step up to it. Happy Thanksgiving weekend to all those in the USA!

VP of Engineering 83

VP of Engineering Outsourced Development Scale Generative AI 83

Trint

NOVEMBER 23, 2020

In my 30 years of news reporting for ABC, CBS and CBC News I traveled to more than 40 countries, dodged bullets while reporting on wars, I interviewed prime ministers and presidents. I was introduced to a team of software engineers who’d been working on tech that aligned audio and text so that you could follow it like karaoke. “Why

Branding 130

Branding Advertising Underperforming Technical Team VP of Engineering 130

Intercom, Inc.

JUNE 7, 2018

Sean: I came up with the phrase because I thought startups had no choice but to be super focused on growth. When Sean Ellis joined Dropbox as the company’s first marketer, he was tasked with creating a culture of growth and experimentation. This wasn’t just a line item on a goals sheet; it was written into Sean’s contract.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

Sales Hacker

OCTOBER 27, 2020

The keys to a successful journey from startup to pre-IPO [8:28]. Sam Jacobs: Today on the show, we’ve got Jim Donovan, the vice president of global sales from PandaDoc. Sam Jacobs: Today on the show, we’ve got Jim Donovan, the vice president of global sales from PandaDoc. Who influenced Jim [34:25].

Sales Hiring 73

Sales Hiring Scale VP of Engineering Startup 73

SaaStr

APRIL 18, 2019

He also discusses all the trials, errors and successes he had throughout all of his previous startups. And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. Want to see more content like this session? Join us for SaaStr Annual 2020.

Sales Recruiting 171

Sales Recruiting VP of Engineering Scale SaaS Payments 171

Sales Hacker

JUNE 9, 2020

So Barrett moved to TravelClick where he became President of the Americas and ultimately found his way to an incredible career at IBM before moving on to TriNet. And so, he ultimately found his way to an incredible career at IBM before a stint at TravelClick where he was President of the Americas. Incredible company. We’re on iTunes.

Leadership 78

Leadership Scale Sales Recruiting VP of Engineering 78

Sales Hacker

OCTOBER 7, 2021

It has little to do with the work itself, and more to do with the societal pressure, norms, and bias that exist in 2021. We’re often encouraged to hide, toughen up, and bury our emotions. The expectation is that we can “do it all.” Anything less is failure. For lack of better words…f*ck that. Heck, stand at the head of it.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130