SaaStr

OCTOBER 24, 2022

Product-led growth is a popular topic these days. This allows you to have like a really cheap acquisition for customers, but the billing model is typically a little bit different as well with usage-based and consumption-based models. The magic of developer products and the pricing model is the expansion.

Underperforming Technical Team 181

Underperforming Technical Team Outsourced Development Development Part-Time VPE 181

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Starts at $499/month and includes everything in Starter plus unlimited feature tagging, an in-app resource center, A/B testing options , AI-powered content localization, event-based content triggers, a dedicated customer success manager, and extra integrations like HubSpot/Salesforce. Predictive analytics.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

Andreessen Horowitz

OCTOBER 4, 2023

If this is your first time embarking on a debt raise, it can be a daunting task , particularly given the sheer number of options, structures to consider, resources required, and ever-evolving debt provider landscape. Topics of discussion will include company overview, background of the management team (i.e.,

Outsourcing Services 126

Outsourcing Services Software Review Scale Banking 126

Navint

NOVEMBER 13, 2019

Session Name: Enabling a Subscription Model Using the Salesforce Platform. This is another customer driven session on a topic that is complex for finance organizations to solve because of the impact that subscriptions have across lead to revenue lifecycle. Session Name: Salesforce CPQ and Billing: Roadmap Sneak Peek 1.

Finance 56

Finance Revenue Subscription Payment Features 56

Unbounce

MARCH 23, 2020

Brick and mortar restaurants and small businesses are readjusting their business models to keep serving and keep people employed. They’ll reach out, confirm your industry, and ensure you won’t be billed. Finally, we’d like to be a resource in uncertain times—we’re just working out what that looks like right now.

Healthcare 139

Healthcare Travel Government Social Media 139

ProfitWell

MARCH 3, 2020

And finally, the evolution of B2B SaaS billing. And I lead our function that works hand-in-hand with our portfolio leaders on growth strategies, whether they need help with pricing and packaging or their go-to market strategy, or optimizing conversion in their funnel, we like to be the first resource that they call for help.”.

Sales Hiring 59

Sales Hiring Scale SaaS Payments Payment Services 59

OPEXEngine

JUNE 9, 2020

Harvard Business Review recommends a model that has fewer ‘knee-jerk’ cost cutting tactics, blended with a few strategic investments. There are 5 strategic actions your service organization should consider implementing before the crisis ends to ensure a faster recovery: Embrace the new model for service delivery.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Neil Patel

MARCH 12, 2021

Luckily, there are tons of resources to get you started—including this guide. Below, I’ll walk you through how to build out your app idea and then share five resources to help you launch your app. Duolingo uses this model, though they also offer a paid plan. 5 Resources to Help You Build Your App. Usability Geek.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

Chart Mogul

NOVEMBER 30, 2023

The challenge The solution Data warehouse ETL processes How we visualize data Future plans, closing thoughts The challenge: why we needed a data engineering team ChartMogul integrates with various billing systems, normalizes and aggregates the received data, and then visualizes SaaS metrics into charts and tables.

Engineering 52

Engineering K8S orchestration (Kubernetes) Data AWS 52

Natalia Luneva

JANUARY 13, 2021

However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. Their Resource center offers data reports, guides, templates. The number of resources is so huge that you can even filter them by topic, industry, content type, and experience level.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

OpenView Labs

JANUARY 13, 2022

See: The Ultimate Product-Led Growth Resources Guide. Pricing models must be adaptable – 4/5 on this. We took off a point as there are still too few people who understand pricing models well enough to make them adaptable. At the same time, the first signs of a return of inflation began to put pressure on pricing models.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

OpenView Labs

JANUARY 26, 2022

PLG—what it changes and what it doesn’t—was the topic of conversation when Sara Varni joined Blake Bartlett on The BUILD Podcast. With a traditional, sales-enabled model, events are much more focused on selling. In a PLG model, events take on an enablement role. Currently CMO at Attentive, Sara was previously the CMO at Twilio.

Scale 77

Scale Marketing Sales Hiring Outsourced Development 77

OpenView Labs

MAY 29, 2020

Outlined below is a collection of key financial and capital market resources from the week ending 5/29. . Financial resources. Capital market resources. The post Financial Resources and Capital Markets Roundup for 5/29/2020 appeared first on OpenView. The X’s and O’s of SaaS. “If IRR and a 2.7x Business planning .

Marketing 52

Marketing SMB Benchmarks Pricing 52

Navint

NOVEMBER 14, 2019

Session Name: 3 Reasons Why You Must Build Your Billing Process Around Your Customer. In this session, ITProTV will provide valuable insights into how moved their traditional back office functions (billing) into the front office. Session Name: Enabling a Subscription Model Using the Salesforce Platform. Time: 1:45-2:05pm.

Finance 40

Finance Revenue Customer Lifetime Value Subscription 40

SaaStr

NOVEMBER 16, 2020

Why does Andy think the seat-based pricing model in SaaS will die? Andy MacMillan: I spent five years at Oracle in the Fusion Middleware Group, working in Thomas Kurian’s org and ended up hopping over to Salesforce to learn the SaaS business model and ran a business inside of Salesforce for a while. It’s topic based.

Sales Hiring 201

Sales Hiring Scale Leadership Technical Review 201

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

Chargify

AUGUST 9, 2017

In today’s post we’ll cover: Why the subscription business model is the perfect fit for B2B IoT companies, and how new and old companies are quickly adapting. Why IoT + Subscription Business Models = Success. Moving to a recurring revenue model helps B2B IoT companies create sustainable businesses.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

SaaStr

JUNE 10, 2020

We are a business travel management and a new model for corporate T&E. We are very much a different model in that we’re one platform where you have your booking travel, your consumer-like interface married to your world class travel agents all in one. But the first topic is on wellbeing. People are seeking information.

Travel 185

Travel Marketing Scale Outsourcing Services 185

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Payrix

APRIL 2, 2024

Head on over to the podcast library , to listen to Ian Hillis and Andy explore Embedded Payments resourcing considerations in Part 1 and payments attachment and merchant activation in Part 2. Ultimately, it depends on the value added service, your sales model, and your available resources. Did you miss Part 1 and Part 2?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

SmartKarrot

JANUARY 5, 2022

His book “Practical Customer Success Management: A best practice framework for rapid generation of customer success” is a highly valuable resource for CS practitioners at all levels. he has been supporting worldwide companies in designing, building, and assessing effective customer success resources for over 40 years. Bill Cushard.

VP of Engineering 23

VP of Engineering Customer Success Scale Technical Review 23

Outseta

OCTOBER 12, 2020

But we had one major advantage—the idea that we chose to build was not one that needed “validating”—the categories of software that we offer (CRM, billing, email marketing, etc) have staying power and have been validated long ago. This is solely a matter of the business model. Four years in, that remains true!

Venture Capital 144

Venture Capital Entrepreneurship Scaling SaaS 144

Intercom, Inc.

DECEMBER 2, 2021

The core of algorithms and systems is data models. When tackling a technical design for a system, make sure you always understand the data models first. In each episode, Jamie sat down to talk with a variety of different folks on a variety of different topics related to engineering. Being one with the data models.

Engineering 178

Engineering Technical Review Systems Review Underperforming Technical Team 178

Chart Mogul

SEPTEMBER 15, 2023

These materials will take you from the basics SaaS Metrics — 101 to more advanced topics like Go-To-Market and Product-Led Growth (PLG). The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. Happy reading!

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Incredo

NOVEMBER 1, 2019

Here is a collection of 10 resources that will help you: . maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . And from SaaS sales models to SaaS pricing. SaaS Sales Models. Do you you know 3 most popular SaaS sales models? Hopefully, no. .

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Intercom, Inc.

SEPTEMBER 26, 2019

With any hot topic in the startup world, it’s helpful to start by establishing terms. In this case, Ceci Stallsmith likes Bill Gates’s – a platform occurs when the value of the stuff built on top of your product surpasses the value of your product by itself. And platforms are kind of a hot topic, right?

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Kellblog

FEBRUARY 2, 2023

Think hard and model multiple scenarios before doing a structured round — a dilutive downround or a clean company sale just might drive more long-term value. Consumption pricing has been a hot topic for the past few years with many boards pressing companies to adopt consumption-based models. My model versus your model.

Software Review 119

Software Review Development Team Review Underperforming Technical Team Scale 119

Baremetrics

DECEMBER 18, 2019

Choose the right activation model. Most marketers and entrepreneurs optimize their activation model — how you get users into the product — for lead volume or lead conversion rate. Find the activation model that results in the most customers long-term. The five major activation models I’ve categorized are: Freemium (e.g.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Frontegg

MAY 20, 2021

This will also reduce resource consumption, which will lead to lower billing notes. This is the basis for request-response and event-based models. The disadvantage of this approach is that it is a blocking model. The other option we have is asynchronous communication, which is a non-blocking model.

Scale 145

Scale Transportation Underperforming Technical Team Communication 145

SmartKarrot

JANUARY 5, 2021

Bill Cushard. Being extremely passionate about growing companies by growing customers, Bill is the General Manager at Service Rocket. for fast-paced SaaS company leaders is one of the best-known resources out there. Julie Hogan. Apart from that, he is also a Board Member at the Customer Success Leadership Network. Ari Hoffman.

VP of Engineering 21

VP of Engineering Customer Success Scale Technical Review 21

OpenView Labs

SEPTEMBER 24, 2020

Related read: The Ultimate SaaS Pricing Resources Guide. You may even want to pull in these reps to pilot new pricing models before they go to GA. Pricing is an extremely cross-functional topic. Getting your pricing strategy right is incredibly important for any company. Average discount relative to list price by deal value.

Pricing 91

Pricing Scale Sales Hiring Systems Review 91

ChurnZero

JUNE 3, 2022

In the episode, You Mon covers the gamut of Customer Success topics—from defining its (oft-misunderstood) purpose, seeing what a day in the life of a CSM looks like, knowing when to add CS to an organization, handling tension with sales, and more. Paul: What’s the first word that comes to mind when you think of as-a-service model?

Customer Success 52

Customer Success Sales Hiring B2B Technical Review 52

Point Nine Land

JUNE 18, 2023

In the example above, customers can’t churn within their first billing cycle, i.e. month 0. Figuring out how to calculate this is a hot topic in its own right, but remember: if you’re spending more than the GDP of a small country, that’s probably too much. Month 0 is the month they converted.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128