SaaStr

SEPTEMBER 20, 2023

Within a year, we moved out of a hyper-low interest rate environment at record-breaking speed, which led to multiple compression and macro uncertainty. There’s been a pivot from growth at all costs to driving profitability. It’s still in favor of growth, but it’s more balanced today. Today, this ratio is closer to 2:1.

Cloud 232

Cloud Payments Software Review Payment Solutions 232

User Pilot

NOVEMBER 27, 2023

Product growth vs. product-led growth? SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. Next, you’ll need to restructure the organization to center the product from top to bottom.

Scale 85

Scale Acquisition Strategy Retention 85

Totango

MAY 27, 2022

Product-led growth (PLG) has emerged as one of the best strategies for selling SaaS software. It lets your product do the talking, departing from a sales-led growth strategy that depends on a conventional sales pitch. In this blog, we’ll cover the essentials of product-led growth.

Acquisition 121

Acquisition Retention Technology Strategy 121

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. As an example, you have a product that was previously purchased once, and it worked forever.

Payments 144

Payments SaaS Payments Merchant Services Payment Solutions 144

User Pilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market penetration is about increasing existing market share with existing products. If so, we’ve got you covered.

Underperforming Technical Team 90

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 90

User Pilot

JANUARY 28, 2024

Tracking relevant product performance metrics allows you to assess how successful your product is at satisfying user needs and achieving business goals. The trial sign-up rate shows how appealing the product is and how well-optimized is the landing page and the sign-up flow. What are product performance metrics?

Metrics 90

Metrics Customer Lifetime Value Business SaaS 90

User Pilot

SEPTEMBER 27, 2023

Product-led growth is one of the big SaaS buzzwords. Our ultimate guide explores what PLG is, how it differs from different growth strategies, and why product-led growth matters for SaaS businesses. Finally, we look at a few examples of successful product-led businesses.

Software 83

Software Scale Acquisition Onboarding 83

Intercom, Inc.

OCTOBER 18, 2021

The SaaS industry is full of advice on the perfect product metrics to gauge your users’ activation, engagement, and interactions. But how do these concepts translate into real product improvements? What are product metrics? Not all products are the same. or “How simple is our product to use?”

Metrics 269

Metrics Customer Lifetime Value User Experience Engagement 269

User Pilot

MAY 7, 2024

Collecting the voice of the customer (VoC) in product management can lead to sustained growth. We’ll also explain how to build a VoC program with insights that continuously influence product decisions. It’s important to track the VoC in product management. How important is VoC in product management?

Management 74

Management Scale Interviewing Metrics 74

User Pilot

FEBRUARY 9, 2023

If you’ve been in the product and SaaS space for a bit, there’s no way you haven’t heard the term product-led growth strategy. We also explore its benefits and different ways product managers can approach it. If the product is good enough and drives value for customers, they are happy to pay.

Strategy 90

Strategy Scale Customer Lifetime Value Onboarding 90

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. What hinders the 90% is the high costs of delivering better products and experiences that warrant long-term customer loyalty. However, only 10% of them currently employ these models.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

User Pilot

SEPTEMBER 25, 2023

And how can your SaaS business use them to facilitate product growth ? TL;DR A PLG motion is a growth strategy focused on using the product itself as the main driver of growth. In contrast, a sales-led motion relies on sales teams to nurture leads and make deals. What is a product-led growth (PLG) motion?

Acquisition 83

Acquisition AI Search Onboarding Software Review 83

Andreessen Horowitz

MARCH 1, 2024

for college and earned a degree in advertising and photography, which led to her starting a production agency that worked with companies like Intercontinental Hotels, AT&T, and The North Face. This realization led to Greether , a platform that ensures safety and provides income opportunities for female travelers worldwide.

Technical Cofounder 68

Technical Cofounder Development Team Review Technical Review Software Review 68

Intercom, Inc.

NOVEMBER 27, 2019

These companies obviously have an amazing product. They’ve got a great way of telling that product’s story to the world. That kind of growth? As the Head of Growth, Ed’s mission is straightforward if far from simple – taking the company’s already skyrocketing growth and accelerating it. Salesforce?

Payments 186

Payments Scale Revenue SaaS Payments 186

FastSpring

DECEMBER 7, 2022

However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. All revenue is yours, but FastSpring is the liable party for the sale. Create Flexible Free Trials and Recurring Billing Logic Without Code.

Payment Methods 143

Payment Methods Merchant Services Payment Services Payments 143

SaaStr

JANUARY 7, 2021

We were fortunate enough to interview CEOs who were in the trenches navigating the COVID-19 pandemic, investors who were advising companies on how best to move forward, and operators who saw explosive growth given the shift to working from home. . Here’s a breakdown of each episode: 1.

Scale 233

Scale Sales Hiring Scaling B2B 233

User Pilot

JANUARY 17, 2024

Scaling involves finding the right timing, understanding customer psychology, and making critical decisions to drive product-led growth. The most common challenges that hinder SaaS growth are lack of product-market fit , ineffective sales and marketing strategies , customer churn, and long product development cycles.

Scale 86

Scale Scaling SaaS Underperforming Technical Team 86

SaaStr

FEBRUARY 13, 2021

The good thing about SaaS is the revenue recurs. The bad news, is it always has to be recurring by a materially higher absolute amount each quarter, each year. It also probably shows you’ve sort of fallen out of product-market fit. If you have product-market fit. Visit all your top customers. All of them.

Part-Time VPE 223

Part-Time VPE Sales Hiring Scale Business 223

Buffer Resources

OCTOBER 2, 2023

Initially, this led her back to her family’s cattle ranch to assist with calving season. Growth Journey What’s been your proudest financial achievement as a business owner? Sales expenses (for us) are inclusive of all team and contractor wages since we’re all needed to support a customer to success.

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

SaaStr

APRIL 16, 2023

Yammer was really launched entirely as a web page product. If I had it to do all over again, I would have made mobile the primary way that the product worked. The specific way mobile translates into faster growth is that you can slurp the address book. It got you back in the game this hyper growth. I love search.

Scale 337

Scale Sales Hiring PayPal Development Team Review 337

ProfitWell

MAY 13, 2020

Product people, listen up. Today we have a special edition episode for the product pros out there—those in the trenches and anyone who may just be getting started—featuring intel from Wes Bush, Principal of the Product-Led Institute. Special edition: product-led everything. 7 day +0.85% | ?? 90 day +3.79%.

Sales Hiring 98

Sales Hiring B2B Trends Social Media 98

ProfitWell

JULY 16, 2020

Imagine no more awkward cold calls and instead letting customers sell your product for you. All you need is to put a product-led growth strategy into play. Today on Recur Now, we're all about product-led growth and how you can make it work for your business. How to be product-led.

Scale 84

Scale Sales Hiring B2B Churn 84

CloudGeometry

MARCH 3, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first). Nonetheless, building a SaaS product platform is a special case of the old adage that time is money.

Well Architected Framework 130

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud 130

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Stax

MAY 30, 2024

While remote work is all the rage these days, there is still very much a need for on-site services, particularly industries like construction, healthcare, utilities, and telecommunications. Integrating an all-in-one payment processing solution could help FSM software providers beat their competitors.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

SaaStr

AUGUST 25, 2023

No one has time to have coffee with all of those folks. So if you’re good but not obvious, put it all out there. They know the product or learn it fast, bring a couple of ringers with them, and move out low performers. Many people think it’s cheaper than a sales or marketing-led initiative, and it’s the wrong way to do it.

Part-Time VPE 175

Part-Time VPE Scale Sales Hiring CTO Hire 175

SaaStr

MARCH 13, 2020

This month they announced their $6M seed round led by David Saks @ Craft and joined by Fika, Weekend Fund, Naval Ravikant and WorkLife Ventures to name a few. After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future of your company. Harry Stebbings of Stride.VC

SaaS Payments 207

SaaS Payments Payment Methods Finance Payments 207

ChurnZero

DECEMBER 14, 2022

For the third year running, we asked CS teams who’ve challenged the status quo with innovative, meaningful, and customer-centric approaches to enter the ChurnHero Awards and tell us all about it. Our judges—a panel drawn from ChurnZero’s CX team and led by our CCO, Alli Tiscornia—have been hard at work since entries closed on November 28.

VP of Engineering 98

VP of Engineering Customer Success Scale Onboarding 98

FastSpring

JUNE 23, 2020

Flowmapp is a full-stack UX platform that enables companies to design exceptional user experiences for beautiful products, websites, and apps with online collaborative tools. This is what led them to FastSpring. growth year over year. As a result of their partnership with FastSpring, Flowmapp achieved 2.5x

Payment Methods 80

Payment Methods SaaS Payments Payment Features Payment Solutions 80

User Pilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. TL;DR Customer retention is the ability to keep your customers actively using their products. TL;DR Customer retention is the ability to keep your customers actively using their products. It keeps the product fresh and users engaged.

Retention 88

Retention Metrics Strategy Scale 88

FastSpring

MAY 25, 2023

This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation? Our all-in-one payment platform includes a best-in-class localized checkout, subscription management, global tax management, reporting and analytics tools, and more. Enter the “growth mustache.”

SaaS Payments 147

SaaS Payments Pricing Payments Merchant Services 147

Sales Hacker

FEBRUARY 23, 2024

If you’ve used big-name prospecting tools before, you know that they all share one, massive problem: Bad data. They repeated this model of building and selling software to establishments, eventually reaching $10M in committed annual recurring revenue (CARR). #2 So how did Wisely go from $11 in the bank to selling for $187M?

Banking 91

Banking Scale Sales Recruiting Sales Hiring 91

ChurnZero

MAY 2, 2024

This year, the SaaS industry faces a unique set of trends: the acceleration of AI, heightened emphasis on efficiency, and the back and forth (and back again) of remote work dynamics, all set against the backdrop of a cautiously optimistic recovery. Takeaway 2: Increase your NRR to increase your growth rate faster.

Benchmarks 52

Benchmarks B2B SaaS Technical Review 52

Chart Mogul

APRIL 27, 2023

After years of using generic CRMs that are ill-suited for our product-led B2B SaaS model, we’re using ChartMogul CRM, the only CRM tailor-made for SaaS sales teams like us. Most CRMs just aren’t great at handling recurring revenue. All the data would be in one place. Anyone using ChartMogul gets 3 CRM seats for free.

Scale 52

Scale Forecasting PayPal Subscription 52

User Pilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. Here are the four most common product challenges for SaaS tools.

Software Review 88

Software Review Outsourcing Services SaaS Sales Hiring 88

User Pilot

OCTOBER 31, 2023

When it comes to product-led growth , every step of the customer journey needs to be highly optimized for SaaS companies to see the results they’re looking for. Zoom prominently displays their recommended or highlighted product plans to help prospects make their purchase decision.

Pricing 76

Pricing Scale SaaS Payments Payments 76

ProfitWell

DECEMBER 6, 2019

Consumers are more eager to try a product than to converse with a salesperson—paving the way for a product-led growth approach. Letting your product lead means companies must reconfigure their marketing, sales, and service strategies to keep up with consumer demands. What is product-led growth?

Scale 68

Scale Development Team Review Traceability Software Review 68