Remove product in-app-guides
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How to Improve Customer Retention: 20 Actionable Strategies

User Pilot

TL;DR Customer retention is your ability to keep users using the product. Offer personalized onboarding experiences to help users quickly realize product value. Use interactive product tours to guide new users through the core functionality. Offer product integrations to expand functionality and increase perceived value.

Retention 103
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10 Interactive Software Walkthroughs With Examples

User Pilot

TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. It applies to both web apps and mobile apps. 10 interactive walkthrough examples that guide new users: Rocketbots — Welcome survey and interactive walkthrough. Salesflare — Interactive guides.

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Top 12 Product Adoption Software in 2024

User Pilot

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

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What is Customer Sentiment Score & How to Measure It?

User Pilot

Measuring customer sentiment helps understand customer needs, enhance customer experience, boost retention , reduce churn guide business strategy, and monitor brand health. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights. You’ll need a platform to do this.

Scale 105
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Going Beyond Gut Instinct: The Do’s and Don’ts of Strategic In-App Guides

Is your in-app guidance strategy based on hard data? Or are you simply blasting every guide out to every user? Do your guides feel like they’re part of your product? In-app guides are powerful tools for delivering exceptional product experiences, but it’s all too easy to use them improperly, or get a little carried away.

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How to Perform User Needs Analysis For SaaS

User Pilot

What’s the best way to ensure your product hits the right chord with users? A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. Guide your product development process with the insights you’ve gathered.

SaaS 110
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Adoption Rate: How to Understand, Track, and Improve It

User Pilot

What’s one of the biggest factors impacting how many users use your product ? The higher your adoption rate, the more customers will use your product, resulting in more revenue. TL;DR Adoption rate measures how quickly new features or products gain popularity and usage, indicating their success and user appeal.

Payments 103
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How a Strong Customer Engagement Strategy Can Improve the Usability of Your Product

Speaker: Hannah Chaplin, Director, Product Marketing at Pendo and Esther Edel, Product Operations Analyst at Pendo

Mobile apps are a key component to having a strong customer engagement strategy. They give companies the opportunity to directly connect with their customers while simultaneously getting feedback about their product/service. Most importantly mobile apps help companies build customer loyalty and increase sales.

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Power of the Platform: A PM's Path to a Winning Product Experience

Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product

Product teams need a complete, end-to-end solution to address their most common challenges. Leveraging a single platform that combines product analytics, in-app guides, and feedback management solutions can be the most effective way to deliver digital experiences users love.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.