Clouded Judgement

JULY 25, 2025

What actually happened was this: Cloud created new pain points and new markets (more data, more sprawl, more teams), which made old categories more valuable. Cloud expanded access to tools that used to be too expensive or too complex for most teams. Not bad,but not world-changing. Cloud shifted services to software.

Cloud 167

Cloud Software Review Underperforming Technical Team Scale 167

SaaStr

JUNE 7, 2025

Companies are discovering that hiring AI talent or upskilling existing teams takes much longer than anticipated. Price pressure is coming. Slower growth typically leads to increased competition on price, especially as venture funding becomes more selective and companies need to demonstrate sustainable unit economics.

AI 281

AI Payment Services Payments Scale 281

SaaStr

JULY 10, 2025

We developed what we call “The Four C’s” for pre-call research: Chat : What did they discuss with our AI? I use tools like Gamma and Genspark to create tailored booth options, pricing proposals, and company-specific case studies. Think of it as 3-6 combined touchpoints, not a single magic solution.

AI 229

AI Scale Sales Hiring Underperforming Technical Team 229

SaaStr

MARCH 8, 2025

In 2014, Atiyah co-founded Parabus, a consumer-focused startup that automatically secured refunds when prices dropped on online purchases. “Even with a bad hand, if the potential reward is great enough, taking a risk can make mathematical sense.” “It’s like playing poker,” Atiyah explains.

CTO Hire 208

CTO Hire CTO Coach Scale CTO 208

SaaStr

APRIL 13, 2025

Pricing advantages : Compound products can optimize pricing across their entire bundle, allowing them to “run circles around competitors” in specific product categories. Seek pricing advantages : Structure offerings so customers save money by buying multiple products from you. The proof of effectiveness?

Startup 157

Startup Sales Hiring Underperforming Technical Team Cloud 157

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Transparency : The company is open and honest about product prices, updates, and changes. Userpilot review on G2.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

User Pilot

DECEMBER 31, 2024

While your product managers use our analytics reports to track product usage, your engineering teams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets. Only it comes at a much, much higher price. Pendo vs. Userpilot.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

FastSpring

JANUARY 23, 2025

Pricing is really difficult, so these athletes are complex. So the pricing… Jesse Paliotto (17:59) interesting. The good news is we have the equivalent of like a Zillow’s estimate where we’ve got so much sales data that we can predictively price these things and tend to get it right. The category is different.

Scale 120

Scale Entrepreneurship Scaling Underperforming Technical Team 120

User Pilot

JANUARY 2, 2025

The survey aims to better understand users workflows and help prioritize product development initiatives, like new integrations, that add the most value to its users. Key takeaways from this example Multimedia support adds clarity: Allowing users to attach screenshots or videos ensures developers get precise insights into user challenges.

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Sales Hacker

JUNE 17, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. There are real estate developers. Like it’s not squishy.

AI 84

AI Technical Advisors Underperforming Technical Team Sales Hiring 84

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Source: Softrs pricing page. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

FastSpring

FEBRUARY 6, 2025

You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? And so you want to make sure that your team is also aligned on what they’re looking for and also where your company is going.

SMB 107

SMB Sales Recruiting Branding Sales Hiring 107

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. HubSpot across features, ease of use, pricing, use cases, and more so you can determine which CRM is the right fit for your organization. Great for inbound marketing teams and fast-growing businesses.

Scale 52

Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

User Pilot

OCTOBER 31, 2024

I provide a quick glimpse at their use cases, key features, and pricing to help you narrow down your options for more in-depth research. Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. Free trial?

Software Review 52

Software Review Software Social Media Underperforming Technical Team 52

User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Velaris – pricing is only available upon request. Catalyst – pricing is only available upon request. Gong.io – pricing is only available upon request. Chorus – starting from $8,000/year.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

User Pilot

MAY 31, 2025

Well cover its key features, pricing, and real user reviews. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. Intercom Mobile pricing Intercom Mobile comes as an add-on to Intercoms Web Messenger and Help Center packages.

Mobile 71

Mobile Software Review Pricing Underperforming Technical Team 71

Teamgate

JULY 2, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Whether it’s a quick “thank you” or a team-wide celebration, acknowledgment can keep the momentum going. Team recognition amplifies these rewards. Case Studies Learn best practices from our customers.

Scale 52

Scale Payments Sales Payment Solutions 52

Stax

APRIL 15, 2025

There are some important variations to MRR that would be good for your sales team to be aware of, including new MRR, expansion MRR, and churn MRR. How To Calculate Other Types of MRR Now, while the above is the most basic form of MRR, there are some important variations to MRR that would be good for your sales team to be aware of.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Teamgate

JUNE 11, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Great for small to medium teams with a pay-as-you-go pricing model. Ideal for teams needing real-time insights and distributed system support. Best for teams managing complex microservices.

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

Teamgate

JUNE 27, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. 67% of sales are lost due to poor lead qualification. Many teams combine the two: using BANT to qualify leads quickly and CHAMP to dive deeper into opportunities.

Scale 52

Scale SaaS Payments Underperforming Technical Team Payment Solutions 52

Blulogix

JUNE 16, 2025

By BluLogix Team Why MGI Research Ranked BluLogix a Top Agile Billing Platform in 2025 In May 2025, BluLogix was recognized by MGI Research in its Agile Billing Top 50 Buyer’s Guide —a definitive analysis of the top billing platforms for businesses navigating modern monetization.

Payment Features 52

Payment Features Underperforming Technical Team AI Search Outsourced Development 52

FastSpring

APRIL 24, 2025

Since 2010, she’s been leading teams, building websites, web applications for nonprofits, K through 12, higher education, government, businesses of all sizes. And so I think there are a lot of self-taught developers that just don’t know. And I’m giving that a bad description.

Business 107

Business Software Review Underperforming Technical Team AI Search 107

SaaStr

JULY 1, 2025

Design for portability or get held hostage by pricing changes. Implement usage-based pricing or face margin compression. It’s not about replacing developers—it’s about 10X-ing their output. The productivity gap between AI-assisted and traditional developers is becoming unsurmountable.

AI 200

AI Software Review Technical Review Scale 200

SaaStr

MAY 23, 2025

It’s just a price adjustment after all, notes Jason. And even if their price is adjusted to the IPO price, that’s still a 0% gain. The AI Bubble Is Real — And That’s Not Necessarily Bad We’re living through the biggest AI deployment in corporate history. The facts are too bad.

Underperforming Technical Team 170

Underperforming Technical Team AI SaaS ChatGPT 170

User Pilot

NOVEMBER 29, 2024

Fullstory pricing. Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Improve collaboration and break down data silos by sharing session insights directly with your UX, development, or support colleagues. This article will help you decide.

Underperforming Technical Team 105

Underperforming Technical Team compliance Software Review AI 105

Chart Mogul

JULY 24, 2025

Easier to charge premium prices Reduces sales friction Drives loyalty and reduces churn Acts as a moat; reputation can’t easily be copied A strong brand creates trust, builds brand authority and attracts loyal customers and brand ambassadors. Branding happens, whether you do it on purpose or not. Intentional branding isn’t about perfection.

Branding 40

Branding Startup Underperforming Technical Team Social Media 40

Blulogix

JUNE 18, 2025

By BluLogix Team Channel Chaos: How to Monetize Through Partners Without Losing Control—What the MGI Report Says In MGI Research’s 2025 Agile Billing Top 50 Buyer’s Guide , BluLogix earned recognition not just for usage billing and mediation, but for something most billing platforms barely touch: n-tier partner monetization.

Payment Features 52

Payment Features Underperforming Technical Team Outsourced Development Systems Review 52

User Pilot

MARCH 17, 2025

Some offer different advantages over others, while some will get you basic functionality at a lower price. 14-day free trial available Starter: $249/month Growth: $799/month Enterprise: Custom pricing Appcues Multiple UI patterns Goal tracking Basic segmentation Small to mid-sized SaaS 4.6 What are their key features?

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

User Pilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. Here are a few best practices to make retargeting work effectively: Segment your audience: Someone who visited your pricing page needs a different message than someone who just saw an awareness ad. Personalize messaging based on each segments use case.

Mobile 66

Mobile Acquisition Software Review Social Media 66

SaaStr

JUNE 9, 2025

HubSpot now has 95% of their engineering team using AI tools daily, customers seeing 70-80% ticket resolution rates with AI agents, and a fundamental reimagining of what B2B software can be. “If you’re not seeing that [excitement], it’s brutal, but you got the wrong team,” she emphasized. .”

AI Search 184

AI Search AI Scale B2B 184

Scytale

JANUARY 21, 2025

The breach was attributed to vulnerabilities in the platform, specifically weak API security. Publicly traded companies often experience a drop in stock prices following a breach, further amplifying the total losses incurred. Automated monitoring also eases the burden on your team.

Payment Services 52

Payment Services Payment Methods SaaS Payments Payment Solutions 52

User Pilot

MARCH 5, 2025

Pricing: Is the pricing model transparent, and does it offer a free trial or a freemium version? The 10 best customer engagement software solutions Here, you’ll find a quick overview, core features, and pricing information for each solution. Userpilots pricing. Criterion Does It Deliver? Explore other case studies.

Software Review 52

Software Review Engagement Software Scale 52

User Pilot

FEBRUARY 12, 2025

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. software development) to identify causal factors of a specific problem. It could also be due to a price increase that was announced three months ago. This, plus the price increase, made many SMB clients churn and look for another solution.

Technical Review 59

Technical Review Software Review Churn SaaS 59

How To Buy Saas

MAY 26, 2025

Whether youre a developer tuning a model or a business leader integrating AI into your product, knowing how LLMs are trained helps you make better decisions in leveraging this technology. LLM developers pull in text from every corner of the digital world.

Artificial Intelligence 64

Artificial Intelligence Data Software Review SaaS 64

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

How To Buy Saas

JUNE 26, 2025

Whether you’re a startup founder tired of repetitive support questions or an enterprise knowledge manager looking to streamline internal documentation, read on to learn how ProProfs Knowledge Base can empower your customers and team with self-service knowledge. Let’s dive into the details.

Technical Review 52

Technical Review Software Review Systems Review Management 52

Sales Hacker

JANUARY 7, 2025

With a background that includes leadership roles at AWS, Microsoft, and Lenovo, Fred brings a wealth of experience in building high-performing teams and driving revenue growth. It helps me and the team be so much more productive. And I always found it, because I’d be in there with my team, an enjoyable market to cold call into.

Outsourcing Services 115

Outsourcing Services Scale Outsourced Development AWS 115