FastSpring

OCTOBER 23, 2024

Award-Winning Customer Support Whether it’s for initial setup, ongoing technical support , or even consumer support for your players , FastSpring works hard to cover you. In fact, we’ve upped our support game so much that awards are starting to roll in!

Merchant Services 148

Merchant Services Payments Payment Methods Payment Services 148

Baremetrics

MARCH 23, 2021

Introduction You want a subscription model for your business that increases revenue and keeps customers. You think about either Stripe , a payment platform, or Recurly , a customer-driven one to handle your billing. Let's jump right in and get you going towards picking the best subscription billing platform for you.

Payment Services 69

Payment Services Payment Features Payment Methods Payments 69

Stax

JANUARY 24, 2024

There’s been a lot of discussion in recent months about the apparent phase-out of QuickBooks Desktop software. Will I still be able to use my existing QuickBooks Desktop software? QuickBooks Desktop is something of a linchpin in the accounting software world, with the first version of the program launching in 1998.

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

BetterCloud

SEPTEMBER 26, 2024

Every IT professional knows the feeling: the looming deadline of the fiscal year, and the inevitable question of software renewal. Just like a well-worn car that needs a tune-up, your software systems need regular updates to keep chugging along. What is software license renewal? What is software license renewal?

Payment Solutions 52

Payment Solutions Payment Services Software SaaS Payments 52

Stax

MARCH 26, 2024

Learn More Understanding Online Terminals (aka Virtual Terminals) An online terminal, often called a virtual terminal, is a web-based application that enables online payments without needing a physical credit card machine or POS (Point of Sale) system.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

Intercom, Inc.

DECEMBER 17, 2018

. “Live chat support helps your visitors get the answers they need right away” Live chat support helps your visitors get the answers they need right away, decreasing the chances of them leaving your site for a competitor’s, writing a negative review, returning a product, or canceling a subscription.

Software Review 217

Software Review Systems Review Technical Review AI Search 217

SaaSOptics

NOVEMBER 18, 2021

While the myriad of details and technicalities are too vast to be described in a single blog post, it’s still important to understand the basics of how revenue recognition works—especially if your company provides services via term subscriptions or licensing agreements. Why Does Revenue Recognition Matter?

Payments 80

Payments Payment Services Revenue Payment Solutions 80

Stax

APRIL 30, 2024

Riverside Pros and Cons Pro: Riverside is a specialist in the restaurant and bar industries with software solutions exclusively for the niche needs of this space. However, for those with high sales volume, there are real savings to be had through subscription-based pricing. 24/7 technical support is available with all subscriptions.

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

Sales Hacker

JANUARY 13, 2021

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.

Payment Solutions 86

Payment Solutions Payments Software Review Enterprise 86

User Pilot

JUNE 29, 2024

External training resources and technical support to help your team get started immediately. This decision often involves software, but it can apply to various aspects of business operations, including hardware, services, and other resources. Buy : Many third-party software come with robust security features.

Technical Support 105

Technical Support compliance Scale User Experience 105

Neil Patel

NOVEMBER 16, 2020

Security should always be a top concern when you’re looking at CMS software. Some platforms will have built-in safeguards and security features to fight off malicious attacks and hackers. Other tools rely on third-party plugins and extensions for security. Some CMS software will restrict what you can do with your website.

Payment Methods 143

Payment Methods Payment Solutions Systems Review Technical Review 143

User Pilot

MARCH 20, 2024

Software monetization can be complex to deal with. You can implement many software monetization strategies in your product, but picking the right one can be a challenge. This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth.

Software 59

Software Revenue Strategy Advertising 59

Baremetrics

OCTOBER 8, 2021

Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Baremetrics can integrate directly with your payment gateway, including Stripe, and pull information about your customers and their behavior into a crystal-clear dashboard. Activate your dunning software 4.2

Payment Services 98

Payment Services Churn Merchant Services SaaS Payments 98

Kellblog

MARCH 13, 2020

But the job was always the same: go sell software. Back in the pre-subscription era, basically all the revenue — save for a little bit of services and some maintenance that practically renewed itself — came from sales anyway. Then the subscription era came along. All basically the same thing. Hunter/farmer.

VP of Engineering 98

VP of Engineering Customer Success Sales Recruiting Acquisition 98

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Below, we’ll shed some light on the great buy vs. build debate. Uri Foox, Founder, Zoey.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

Audacix

JUNE 9, 2023

Table Of Contents As a software engineering leader, you know application security is no longer an activity that you can palm off to someone else. With the increasing number of sensitive data security breaches, it's essential to have the right automated application security tools in place to protect your software.

Software Review 66

Software Review Software DevOps as a Service AWS 66

How To Buy Saas

FEBRUARY 25, 2025

In fact, 92% of businesses say CRM software is crucial to achieving their revenue goals. Its early vision was to end software as we knew it instead delivering enterprise applications via the internet. Need e-signatures, telephony, or a connection to your accounting software?

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

ChurnZero

JANUARY 20, 2021

If you’re using a subscription billing platform , this can be used to track your customer usage and purchase patterns on a granular level — important data that can help you better target your business to your customers. Author Bio: Justine Dennis is the Manager of Customer Success and Support at Fusebill.

Customer Success 98

Customer Success Scale SaaS B2B 98

User Pilot

MAY 23, 2024

Increased revenue : SaaS businesses operate a subscription model that relies on recurring revenue. Communities and forums Why hire a sprawling customer service team when you can create a community for users to provide technical support to each other? This builds trust in your product which, in turn, increases loyalty.

Customer Support 104

Customer Support Social Media SaaS Artificial Intelligence 104

Backlinkfy

OCTOBER 5, 2019

The goal is to design a site where potential customers can quickly connect emotionally and find conversions like shopping carts, checkout, and secure payment options. You need a web designer or web design company you can count on for ongoing technical support as you get started.

Payment Methods 56

Payment Methods Payment Services Sales Hiring Technical Review 56

ChurnZero

AUGUST 25, 2020

Anna Talerico, Arthur Ventures Anna ( @annatalerico ) is an Operating Partner at Arthur Ventures , an early growth capital firm that leads investments in B2B software companies located outside Silicon Valley. Her focus is on capital-efficient , go-to-market strategies across sales, marketing, customer success and support.

Scale 69

Scale Technical Review Venture Capital Software Review 69

Natalia Luneva

APRIL 24, 2025

Developers can access a range of functionalities, from basic payments to complex tasks like multi-party transactions. Stripe also offers an active developer community and direct technical support. Customizable Payment Flows Stripe Connect offers customizable payment flows, allowing businesses to tailor processing to their needs.

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

User Pilot

JULY 20, 2023

There’s a reduction in support tickets and therefore makes customer support cheaper. Top 13 software to create customer self-service portals How do you build a self-service service portal that won’t break without coding? It helps you send helpful emails, offer self-service support, and implement live chats on your website.

AI Search 98

AI Search AI Scale Pricing 98

How To Buy Saas

AUGUST 23, 2021

Good webinar software includes tools to help you interact with your audience, such as the ability to use chat, polls and questionnaires, and Q&A sessions during your webinar. The feature is also helpful if you’re using your webinar to market software or online tools. Technical Support. Audience engagement.

Payments 52

Payments Technical Review Payment Methods Software Review 52

How To Buy Saas

AUGUST 23, 2021

Good webinar software includes tools to help you interact with your audience, such as the ability to use chat, polls and questionnaires, and Q&A sessions during your webinar. The feature is also helpful if you’re using your webinar to market software or online tools. Technical Support. Audience engagement.

Payment Methods 52

Payment Methods Payments Technical Review Software Review 52

Totango

SEPTEMBER 22, 2022

Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Software-as-a-Service tools are apps that are hosted remotely and accessed through the cloud rather than installed on-premise. They usually are licensed through a subscription sales model. Software integrations.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

How To Buy Saas

MAY 26, 2022

To get more ideas on how to create a newsletter, contemplate email-marketing-automation-software. 2 Software platform for creating outstanding newsletters. Not using any software to create a newsletter can also be equally confusing to you, or even more confusing than you can think of. What does email marketing software do?

Merchant Services 52

Merchant Services Technical Review Software Review Entertainment 52

CustomerSuccessBox

JUNE 12, 2021

Some of the key distinctions are mentioned below: Goal – An Account Manager’s goal ( as mentioned above) is to ensure that the customer renews at the end of the subscription period. TAM focuses on technical support and the CSM focuses on the client’s business goals and strategies.

Management 52

Management Customer Lifetime Value Customer Success Outsourced Development 52

How To Buy Saas

MAY 13, 2023

Even if you’re not a pro editor, you can still use AI picture colorizer apps, web apps , plugins, and software to enhance your photos. While there is no download option available within the software, you can easily save your colorized photos directly to your laptop. Pros Python-based software for easy access.

Payment Solutions 52

Payment Solutions AI Payment Methods SaaS Payments 52

Panintelligence

AUGUST 16, 2024

Here are some reasons why developing your own product analytics might be advantageous compared to purchasing one: Complete control Developing your own embedded analytics software offers unparalleled control over the entire development process. You get to decide on every functionality, appearance, and branding element.

Development 52

Development Technical Review Software Review Scale 52

Intercom, Inc.

JANUARY 5, 2023

It’s a business tax software company called Xero. Well, the price is you’re willing to pay sometimes that annual fee for Amazon Prime, which is a big money maker for companies like Amazon, a prepaid subscription-type service. We then interviewed the company to find out more details. So, what is the value there?

VP of Engineering 138

VP of Engineering Pricing Technical Advisors Technical Review 138

User Pilot

AUGUST 27, 2024

Troubleshoot Technical Issues : Diagnose and resolve technical problems related to the SaaS product, guiding customers through solutions and ensuring minimal disruption to their operations. Provide Product Training : Conduct training sessions and webinars to help customers make the most of the software functionalities.

Customer Support 52

Customer Support Social Media Scale Education 52

User Pilot

MAY 12, 2024

Its entry-level plan starts at an affordable $74/month but getting the Product Tours add-on and extra team seats could lead to your subscription cost skyrocketing. Help Scout is a help desk software solution designed to help businesses provide seamless customer support.

SaaS 52

SaaS Software Review Onboarding AI Search 52

How To Buy Saas

OCTOBER 11, 2023

Amazon also offers you the option to access the API using the AWS Command Line Interface (AWS CLI) or the AWS Software Development Kit (SDK). Supports Multiple User Types: Amazon SES supports two types of users: Sandbox Users and IAM Users. However, it ensures fast delivery for all the subscription plans.

Technical Review 52

Technical Review Software Review Payment Methods Systems Review 52

User Pilot

MARCH 18, 2021

You may be targeting content marketing professionals that need SEO software, and you have 1,000 accounts following you. In a survey conducted by Map My Growth , 50% of SaaS prospects admit that software solutions are difficult to use the first time. They don’t see the value in continuing their subscription. Source: basecamp.com.

Retention 52

Retention Strategy Underperforming Technical Team Technical Review 52

User Pilot

MAY 17, 2024

Whatfix is priced lower than its closest competitor (WalkMe) while letting you onboard both customers and employees to software applications. Help Scout is a help desk software solution designed to help businesses provide seamless customer support. You can use it to ensure users know what’s new and how to use it.

Software Review 52

Software Review Technical Review SaaS Onboarding 52