Andreessen Horowitz

APRIL 23, 2024

At a16z’s recent Connect/Fintech event, a16z Partner Alex Immerman sat down for a broad conversation with Immad Akhund , co-founder and CEO of banking startup Mercury , and René Lacerte, founder and CEO of financial services company BILL. For both of you, subscription is a smaller-to-no piece of the story.

Payments 107

Payments Forecasting Payment Services Payment Solutions 107

Tom Tunguz

FEBRUARY 24, 2015

Once a startup has found an initial product market fit, the business must evolve the way it models its growth. Before product market fit, a startup’s financial projections focus on costs. The Fundamental Unit of SaaS growth is the atomic go-to-market team of a startup.

Sales Recruiting 111

Sales Recruiting Revenue Startup Sales Hiring 111

Baremetrics

AUGUST 23, 2021

With more than 15,000 SaaS companies operating worldwide, the global SaaS market is constantly growing as new products continue to enter the market. Whether you're a startup or an established company, launching a new SaaS product isn't as easy as it was 15 years ago. Product innovation isn't enough 2.

Strategy 104

Strategy Scale Payment Features Software Review 104

Casey Accidental

DECEMBER 11, 2023

In a previous post , I talked about how product work post-product/market fit shifts from zero to one innovation to features, growth, and scaling work. I highlight six different types of product expansion, in increasing levels of difficulty based on these vectors. You can read parts 1 and 2 here and here.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Chart Mogul

JANUARY 6, 2022

That’s just as true for SaaS startups as it is for life. Growth is key to building any successful SaaS startup. So, what is a good growth rate for a SaaS subscription business? That’s just as true for SaaS startups as it is for life. Growth is key to building any successful SaaS startup. . every month. annualized.

Startup 52

Startup SaaS Scale Metrics 52

The Angel VC

NOVEMBER 29, 2013

At the bottom I noted what these phases usually mean in terms of the stage of your product and company and which funding level it typically corresponds with. Post product/market fit, pre scale As you’re slowly but surely getting to product/market fit and starting to get the first paying customers (yay!),

Scale 190

Scale Startup SaaS Customer Lifetime Value 190

The Angel VC

SEPTEMBER 16, 2013

The last post in my series on DOs and DON'Ts for early-stage startups was about lead generation. As a rule of thumb, you should aspire a payback time of 6-9 months, meaning that you spend 6-9 months' worth of subscription revenue to acquire a customer. As long as you get 50 signups a month you can still talk to every trial customer.

Scale 153

Scale Sales Hiring Startup Sales 153

Chart Mogul

OCTOBER 3, 2019

The design of your product? . Marketing? . After your product/market fit, your business model is the most important consideration if you’re to save your business from the startup graveyard. Typically developing the software is much more expensive than the initial (subscription) fee a customer would pay.

Acquisition 91

Acquisition Underperforming Technical Team Startup Customer Lifetime Value 91

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

SEPTEMBER 7, 2022

Product-Market Fit . Going from $0 to $1M ARR is the first baby step for any SaaS startup. Hitting $1M ARR is the benchmark to figure out if you have a product-market fit.” – Veronika Riederle, CEO @Demodesk. Getting the first ten customers is like shooting in the dark. How to get the first ten customers.

Sales Hiring 206

Sales Hiring Scale Revenue Sales 206

SaaStr

JANUARY 7, 2021

In this episode, David Skok , General Partner @ Matrix Partners , uncovers the crucial step missing when it comes to finding product-market fit for B2B companies, how to set-up your sales team for success early on, and what metrics really matter when it comes to a payback period.

Scale 249

Scale Sales Hiring Scaling B2B 249

SaaStr

JANUARY 24, 2024

People could come in and experience the product via the website now, but it was ultimately sold through the sales team They defined their ICP, figuring out the types of organizations that see value in Lattice and qualified out the ones who didn’t. As a startup, it’s tempting to try and do everything.

Scale 231

Scale Sales Hiring Scaling Revenue 231

ProfitWell

SEPTEMBER 30, 2019

Today, our pricing analysts look at more Peloton problems —and what that could mean for startup IPOs. Your top subscription news. our good pal Hiten Shah, a master in the startup community—who shaped FYI, Crazy Egg , and Kissmetrics into the successes they've become, not to mention an advisor to 120 additional startup endeavors.

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40

SaaStr

APRIL 14, 2023

Many startups crash and burn when they hit the Series A crunch — that do-or-die time where many seem to lose their footing even if they’ve been successful up to that point. When building a product, organizations are solving a specific need. Many customers in SE Asia are budget-based versus subscription-based.

Development Team Review 224

Development Team Review Technical Review Underperforming Technical Team SMB 224

Tom Tunguz

NOVEMBER 11, 2014

The modern SaaS startup asks marketing to fill the top of the funnel, sales to qualify and close leads, and customer success to retain customers. In other words, the sales team closes all kinds of customers, both who truly benefit from the product and those who may not.

Customer Success 111

Customer Success Startup Sales Hiring SaaS 111

Chart Mogul

OCTOBER 3, 2019

The design of your product? After your product/market fit, your business model is the most important consideration if you’re to save your business from the startup graveyard. After your product/market fit, your business model is the most important consideration if you’re to save your business from the startup graveyard.

Acquisition 52

Acquisition Startup Underperforming Technical Team Customer Lifetime Value 52

Neil Patel

MARCH 1, 2021

One solution to this problem may be productized services. The productized services model allows agency owners, freelancers, and consultants to break out of billing by the hour or per project and instead invoice by sets of services rendered. What Are Productized Services For? Marketing/B2B Solutions.

Scale 141

Scale Payment Features Consulting Pricing 141

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Before Slack, Rachel spent 4 years at LinkedIn where she led the product marketing team for content experiences. Loving our podcast content?

SMB 180

SMB Scale Startup Marketplace as a Service 180

Chart Mogul

SEPTEMBER 15, 2023

Source 16 Startup Metrics by Jeff Jordan, Anu Hariharan, Frank Chen, and Preethi Kasireddy, a16z We have the privilege of meeting with thousands of entrepreneurs every year, and in the course of those discussions are presented with all kinds of numbers, measures, and metrics that illustrate the promise and health of a particular company.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

NOVEMBER 2, 2019

And so I’m so thrilled to welcome back Krish Subramanian, founder and CEO at Chargebee, the startup that lets you go beyond payment, billing, and recurring invoices to delivering subscription experiences that wow and what they’re doing now in the world of rev ops, trust me, it’s pretty mind blowing.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

Chart Mogul

DECEMBER 22, 2021

ChartMogul is a product-led company. Our mission is to build the world’s most powerful subscription analytics platform for the SaaS community. Building the leading subscriptions analytics platform means listening to our customers, and implementing changes to the product that bring them the most value. and $50M.

Software Review 52

Software Review Systems Review Payment Features PayPal 52

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

ChurnZero

MAY 6, 2022

“If your product or service can have an impact on ROI, that’s what you really need to do. Slack is a productivity tool and did really well. But for productivity tools, which don’t have ROI measurements, it’s harder to get started.”. Subscription businesses have focused on new logos for too long. “If

Retention 98

Retention Revenue Entrepreneurship B2C 98

User Pilot

JULY 18, 2023

TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. For established SaaS companies, the average churn is between 5% to 7% per year, early-stage startups should expect an average annual churn of 10% to 15%. Poor onboarding. Bad customer service.

Churn 84

Churn Payments SaaS Payments Payment Solutions 84

SaaSOptics

SEPTEMBER 9, 2022

This is especially true for early-stage SaaS companies that are solely focused on finding product/market fit and generating positive cash flow each month.). Startups tend to take shortcuts when it comes to compliance with the Generally Accepted Accounting Principles (GAAP) or the International Financial Reporting Standards (IFRS).

Systems Review 52

Systems Review Software Review SaaS Banking 52

Chart Mogul

SEPTEMBER 6, 2023

Anyone can use segmentation in ChartMogul to analyze subscription data without needing a background in business intelligence, SQL, or direct access to data. You can empower your whole team to make more informed decisions with subscription data. Do customers from particular verticals have a higher LTV? Are your plans equally profitable?

Revenue 52

Revenue Churn Pricing Operational efficiency. 52

Chart Mogul

JANUARY 22, 2021

Churn is a concept specific to subscription businesses. It signifies the rate at which a business is losing customers and/or revenue through subscription cancellations. 5 people cancel their subscription plans during March. lost in March, they also added $25 from existing customers who upgraded to a higher subscription plan.

Churn 136

Churn SaaS Benchmarks Subscription 136

User Pilot

MAY 8, 2023

As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers. Most challenges that a software company will face fall into one of three categories: product, sales, and business/operations.

Software Review 94

Software Review Outsourcing Services SaaS Sales Hiring 94

Intercom, Inc.

NOVEMBER 7, 2019

If people aren’t looking for your solution, you have to educate them about the problem your product solves. Spendesk thinks about building its company in three stages: startup, growth, and scale. So virtual cards to help you buy a new subscription or do a new digital marketing advertising campaign on LinkedIn.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

ProfitWell

DECEMBER 4, 2019

SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. A SaaS company maintains responsibility for the servers, database (and the data they contain), and other software that allow their product to be accessed and used. Recurring payments.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Tom Tunguz

JANUARY 31, 2017

Growth shows demand for a product. On the other hand, churn is a huge source of friction and raises questions of product market fit. To maintain the subscription revenue from the existing customer base requires ever greater mountains of cash. That’s a challenging marketing obstacle to overcome.

Churn 100

Churn Scale Venture Capital Acquisition 100

Baremetrics

DECEMBER 8, 2020

In this article, the founder of Product Marketing Alliance (and Baremetrics customer) Richard King, shared how he turned a network of product marketers into a thriving paid community with over 20,000 members, using some simple but powerful content marketing tactics. Read his story below! Try Baremetrics Free.

Content Marketing 98

Content Marketing Marketing Business Product Marketing 98

SaaStr

NOVEMBER 28, 2019

How does a startup that launched during the financial crisis in 2008 become a unicorn company in 2019? Product-market fit has been really important. It can order subscription. But again, at the time SaaS wasn’t, subscription wasn’t the norm at all. That’s when we found product market fit.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

Tom Tunguz

MAY 10, 2017

When building a SaaS product for salespeople, a startup’s price will inevitably be compared to Salesforce CRM’s cost of about $150 per seat. How expensive is this new product compared to Salesforce? This is why relative pricing questions are so effective when establishing product-market fit.

Pricing 111

Pricing Software Review Systems Review Mobile 111

Frontegg

DECEMBER 2, 2021

Putting the user product interaction at the center of the business is so critical with everything that is happening around us. We see a lot of startups from our portfolio of customers or generally from the ecosystem. You simply don’t know who will be using your product – you only assume. freemium usage?subscription

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Baremetrics

MARCH 31, 2021

Marketing analytics tools for subscription-based companies are hard to come by. Since free trials are the lifeblood of subscription business models, they’re a popular marketer tool. Join Product Marketing Alliance and hundreds of other startups that use Baremetrics for their subscription analytics.

Social Media 85

Social Media Marketing Forecasting Benchmarks 85

Baremetrics

FEBRUARY 23, 2021

Marketing analytics tools for subscription-based companies can be hard to navigate, but they’re necessary to understand where your revenue comes from. Since free trials are the lifeblood of subscription business models, they’re a popular marketer tool. Think of it like this: Why would someone spend $5.5

Marketing 87

Marketing Social Media Forecasting Benchmarks 87