Predictable Revenue

DECEMBER 26, 2023

Collin Stewart and Matthew Iovanni, have a candid discussion on the pros and cons of outsourcing the SDR function. The post The Truth About Outsourcing Sales Development Teams with Matthew Iovanni appeared first on Predictable Revenue.

Outsourced Development 130

Outsourced Development Sales Outsourcing Development Sales 130

SaaStr

MARCH 23, 2025

Their product is generating an impressive 45% of developers’ code on average. Beyond their code assistant, they’ve developed Windsurf AI, an agentic IDE allowing non-technical users to build applications – accelerating productivity even further. Without it, longer ramp periods translate directly to lost revenue.

Sales Recruiting 227

Sales Recruiting Sales Hiring Scale AI 227

SaaStr

APRIL 28, 2025

The SaaStr AI is already one release away from being able to automatically send contracts for simple sponsorship deals rather than just connecting prospects with sales reps. An AI can conduct these more effectively, remembering all previous interactions and providing genuine value rather than just pushing for more revenue.

AI 237

AI Underperforming Technical Team Sales Technical Review 237

SaaStr

MARCH 31, 2021

It was founded way back in 2005 as an outsourcing company, then developed Windows software to automate scripts and more, and turned this into a powerhouse for automating complex functions integrating Cloud and on-prem. Revenue grew nicely at first from $1m to $3.5m 2005: Started as a tech outsourcing company. seed round.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Predictable Revenue

NOVEMBER 2, 2022

Rick Pizzoli joins the Predictable Revenue podcast to share his top lessons from sales outsourcing and what he’s learned from 20 years in the B2B sales industry. The post Lessons Learned From 20 Years Running a Sales Outsourcing in Europe appeared first on Predictable Revenue.

Sales Outsourcing 147

Sales Outsourcing Outsourced Development Sales B2B 147

SaaStr

FEBRUARY 10, 2025

25x’d Revenue and Crossed $100M ARR Apollo.io, an all-in-one go-to-market platform, underwent a significant transformation in its business model that led to remarkable growth. Apollo’s sales-led approach was proving unsustainable, spending one dollar to acquire just eighty cents of revenue.

Scale 155

Scale Scaling Outsourced Development Sales 155

Clouded Judgement

AUGUST 16, 2024

Today, IT budgets are roughly broken down into: ~50% headcount / personnel, ~25% software, ~15% hardware, and ~10% outsourcing / consultants. As software grows as a percentage, I think we see headcount / outsourcing shrinking. Let’s discuss why this matters. Consider a hypothetical budget scenario.

Outsourcing Services 274

Outsourcing Services Cloud Software Outsourced Development 274

Neil Patel

OCTOBER 13, 2020

But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. You could even outsource by shipping a business process like manufacturing overseas. Understand Why You Want to Outsource. Make a List of Common Tasks.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

Stax

APRIL 15, 2025

For subscription-based businesses achieving consistent and predictable revenue growth is the holy grail. In fact, monthly recurring revenue (MRR) is one of the most important metrics subscription businesses should be aware of. TL;DR MRR is the average revenue that a company expects to receive each month.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Tom Tunguz

AUGUST 26, 2020

Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. TTM Revenue, $M. Revenue Growth. S&M Spend / Revenue. R&D Spend / Revenue.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

SaaStr

FEBRUARY 11, 2020

Now, how many people here have read Predictable Revenue? It’s a new presentation he’s developing. First, you get product market fit, then you create predictable revenue, and then you scale. So that every revenue increase is a big deal. I get this from David Skok. Companies don’t have enough sales roles.

Scale 270

Scale Outsourcing Services Revenue Outsourced Development 270

Payrix

APRIL 10, 2025

Embedding payments and financial experiences is the next frontier for trade and field service software platforms looking to boost revenue while enhancing the customer experience. By taking control of your payment processing, platforms focused on the trades industry can unlock new revenue streams and gain a competitive edge.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

SaaStr

OCTOBER 24, 2022

Developers act, think, and behave differently than your average customer. As an API-first company, WorkOS focuses on selling primarily to developers. Doing Business with Developers. Developers haven’t typically been the buyers in enterprise software, so why should you build for developers?

Outsourced Development 210

Outsourced Development Underperforming Technical Team Development Part-Time VPE 210

Tom Tunguz

DECEMBER 31, 2022

In the last six months, 103 web3 companies generated revenue on-chain, the smallest of which recorded a few hundred dollars of sales & the largest, Ethereum, tallied $401m. Total Revenue, $M. of Revenue spent on Software. At a 10x revenue multiple, web3 software should support about $0.75b to $2.3b

Payment Solutions 351

Payment Solutions B2B Software Payment Services 351

SaaStr

DECEMBER 16, 2022

Sam Blond, Partner at Founders Fund, joined Matt Plank, VP of Sales at Rippling, to unlock the secrets to exponential revenue growth. Hiring right and optimizing for efficiency are the two critical components of go-to-market motion that result in scaling up revenue. . Entering a hyper-competitive marketplace . Logo acquisition (i.e.,

Outsourcing Services 282

Outsourcing Services Scale Sales Hiring Outsourced Development 282

SaaStr

APRIL 15, 2025

With 17 years of venture capital experience, Ethan began his career in consumer investing before pivoting to B2B, where he developed particular expertise in developer platforms and B2B software. Focus on the right metrics : Be transparent about your key metrics rather than relying on vanity numbers.

Technical Review 157

Technical Review Venture Capital Outsourced Development AI 157

Predictable Revenue

SEPTEMBER 9, 2022

Yoav Susz joins the Predictable Revenue podcast to discuss how contract management can shorten the outbound sales cycle and provide a better customer experience. The post How Contracts Can Put The Wind In Everyone’s Sales appeared first on Predictable Revenue.

Outsourced Development 147

Outsourced Development Sales Revenue Management 147

SaaStr

OCTOBER 5, 2022

Confluent’s President of Field Operations, Erica Schultz, explores different tactics businesses can employ to scale revenue and increase efficiency in the current macro environment. Another approach to scaling revenue involves accelerating the customer adoption and expansion phases. Align your customer and persona understanding.

VP of Engineering 245

VP of Engineering Scale Scaling Sales Hiring 245

Tom Tunguz

SEPTEMBER 19, 2021

Revenue, $M. Revenue Growth. -. GitLab is the third fastest growing software company at IPO, registering 87% revenue growth in 2020, while charting 88% gross margins. implies a 17 month payback period with a contract size of $55k, but the S-1 suggests the enterprise part of the business has been an important focal point.

Metrics 315

Metrics Outsourced Development Scale Cloud 315

SaaStr

DECEMBER 27, 2020

Those of us who’ve been around a while think of New Relic as a freemium and almost SMB tool, but today 77% of their revenue comes from accounts greater than $100k. New Relic’s net negative churn / net dollar retention has dropped to 98% in the last quarter, despite a record 77% of revenue being from the enterprise.

Scale 341

Scale Outsourced Development SMB Cloud 341

Tom Tunguz

JUNE 22, 2022

Ad Networks educate users about new projects while providing revenue to Publishers, application developers and content publishers. NFTs, governed by smart contracts, reward users for engaging with ads with token drops or other on-chain benefits. These ad networks’ will use public wallet information to target users.

Blockchain 355

Blockchain Marketing Advertising Government 355

SaaStr

JUNE 21, 2024

1: Don’t Outsource Recruiting Founders and sales leaders often ask Sam, “Which external recruiting firm do you recommend for sourcing and hiring sales leaders, AEs, or whatever the hire-of-the-day is?” Founders think outsourcing recruiting will: Save them time Find them the best candidates Sam believes both of those things are wrong.

Sales Recruiting 290

Sales Recruiting Sales Hiring Scale Outsourced Development 290

SaaStr

NOVEMBER 30, 2023

But to develop a GTM strategy, you must have Product Market Fit. This is the stage where best-in-class companies can double or triple revenue in the first few years of growth. The percentage of revenue that comes through support increases. Significant savings are possible when using a global workforce vs. onshore.

Scale 274

Scale Sales Hiring Scaling Outsourced Development 274

Clouded Judgement

JULY 16, 2024

Our platform’s extensible architecture also enables customers to rapidly adopt and develop new solutions that meet the unique and continually evolving needs of their business. However, these costs, as a percentage of revenue, are significantly less than those initially incurred to acquire the customer. NTM revenue multiple.

Benchmarks 295

Benchmarks Data Machine Learning Artificial Intelligence 295

Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Outsource Undifferentiated Heavy Lifting. Outsource undifferentiated heavy lifting.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Intercom, Inc.

NOVEMBER 14, 2018

If you’re forecasting short on your global revenue target, do you know how you’ll make up the difference? Average revenue per account (also referred to as Average Transaction Size (ATS) or Average Sales Price (ASP)). New logo revenue. Contraction dollars. Net expansion revenue. Net new revenue attainment.

Sales Hiring 188

Sales Hiring Metrics Revenue Sales 188

SaaStr

MARCH 2, 2022

Use it to develop a hypothesis about what will work and turn it into a data-driven program. This is especially true for product-led growth companies that rely on data to understand uptake and revenue. You can do this by creating community and developer advocacy teams that enable the community to succeed. Net Expansion Rate.

Outsourcing Services 246

Outsourcing Services Scale Outsourced Development Marketing 246

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. Ash Bhoopathy (@ashbhoopathy): What the key things are to have to absolutely make sure you have in-house versus nowadays it seems like there’s a whole bunch that you can actually outsource? Experiments are great to outsource, but you cannot outsource your core.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

USIO

JUNE 28, 2024

This will allow our users to streamline their workflows, improve customer experiences, and unlock new revenue opportunities.” Competitive Rates and Flexible Contracts: Benefit from Usio competitive pricing and avoid long-term commitments. Learn more at [link] Contact: Chris Ross – Usio Director of Partner Development E.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

SaaStr

FEBRUARY 3, 2021

Okta is one of the more interesting Cloud and SaaS leaders, growing from its early roots as one of several Cloud identity vendors, to the break-out leader, to expanding its product profile to developers and customer identity, and more. Okta has achieved its ferocious growth with 84% of its revenue in the U.S. And really, beyond.

Outsourcing Services 284

Outsourcing Services Outsourced Development Cloud Scaling 284

SaaStr

OCTOBER 14, 2021

And the engine really never stopped running, evolving into a dominant DevOps Platform for software development. We’re getting used to seeing these super-high NRR numbers from the top developer-focused leaders, in many cases because utility pricing often encourages it (see also Datadog, Twilio, etc). 5 Interesting Learnings: #1.

Outsourced Development 67

Outsourced Development Software Development Innovation Cloud 67

SaaStr

MARCH 13, 2021

The top ~100 of its 25,000 customers make up perhaps 15% of their total revenue base, and that’s growing fast. More often than not, developers buy first, and then other business stakeholders are brought in as the footprint and deal size expands. #2. World-class, but a bit lower than some other developer-focused leader.

Scale 337

Scale Outsourced Development Cloud Scaling 337

SaaStr

FEBRUARY 7, 2023

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 days of tactical content, networking, and epic evening events when the Cloud comes to Singapore. If you haven’t already, sign up here for tickets before we sell out. And we’re excited to share that the SaaStr APAC Braindates platform is now open.

VP of Engineering 293

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 293

SaaStr

OCTOBER 29, 2021

Customer count growing as fast as revenue — a good sign for the future. Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. Use overages to renegotiate contracts, not charge per event.

Scale 307

Scale CTO Hire New CTO CTO 307

Sales Hacker

SEPTEMBER 17, 2024

Austin Hay is the Co-Founder of Clarify, a new intelligent CRM built as a platform that developers love. Discussed in this Episode: The current state of MarTech and RevTech, and why we’re headed for a “great contraction” after years of expansion. 13:05) Fundamental building blocks for an effective GTM tech stack. (21:15)

Outsourced Development 123

Outsourced Development Startup Technology Branding 123

SaaStr

MAY 4, 2022

As difficult as SaaS companies can be to build, that can go double for things like setting up billing systems and automating revenue. During my time at Stripe, I have seen how we’ve grown our product with SaaS in mind: not just for billing and invoicing, but for everything from revenue recognition, to tax, to identity verification. .

Payment Features 258

Payment Features Payment Services Outsourcing Services Payment Solutions 258

Intercom, Inc.

APRIL 30, 2020

” We’ve also chatted with many service providers – think agencies, business process outsourcers, systems integrators, and consultancies – who are keen to help their clients use Intercom to connect with their customers. . “These apps reach over 30,000 Intercom customers who installed apps more than 100,000 times last year alone.”

Outsourcing Services 223

Outsourcing Services Outsourced Development Consulting Retention 223