SaaStr

JANUARY 27, 2024

Automattic and WordPress and is the classic, old-school, OG open-source leaders, and fun fact, as SaaStr runs on WordPress, we simply wouldn’t be here without Matt and the 2,000 folks who work with him. ? So with that, let’s dive into what’s new at WordPress: Is Blogging on the Decline?

Underperforming Technical Team 274

Underperforming Technical Team Social Media Government Subscription 274

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. Q: Should Product Marketing Work for Product or Marketing? Q: Should Early-Stage Companies Sprinkle in AI?

Scale 241

Scale Sales Hiring AI Sales Recruiting 241

FastSpring

DECEMBER 20, 2023

As mobile game and app developers gasp for air under a player-gouging 30% duopoly-tax on nearly all mobile game revenue worldwide, Epic Games has emerged as the de facto leader of the gaming community in the fight for open computing on mobile. What Do Game Developers Who Aren’t Epic Want?

Payment Methods 156

Payment Methods Payment Solutions Payments Merchant Services 156

SaaStr

APRIL 16, 2023

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. A lot of things I want to chat about.

Scale 339

Scale Sales Hiring PayPal Development Team Review 339

Andreessen Horowitz

MAY 14, 2024

As former developers and product managers, we’ve lived the grueling dance between designers and developers, where questions such as “Is this design technically feasible?” Design teams adopted design systems and moved from local, single-player design tools to browser-based ones like Figma. take place in every meeting.

Generative AI 142

Generative AI AI Search AI Artificial Intelligence 142

SaaStr

FEBRUARY 1, 2024

As companies scale, they evolve, so how should marketing evolve accordingly to add maximum value? PST, Kady shares the ten things that change in marketing as you scale. PST, Kady shares the ten things that change in marketing as you scale. The most basic principle in marketing is that it should never be a static function.

Scale 196

Scale Scaling Sales Hiring Marketing 196

SaaStr

JUNE 15, 2021

Twilio had just IPO’d and we were able to do a deep dive on the first $100m+ in ARR. You want to give 30 seconds for the two people on the top row? Jeff : Yeah, I saw one. Jason : You saw one? Before we do, I want to share one tiny, tiny, tiny story. You learn a lot about putting on events.

Scale 292

Scale Underperforming Technical Team Engineering Wireless 292

SaaStr

JUNE 7, 2021

While it can be frightening to think differently, doing so has helped him make Veeva the biggest vertical SaaS success story of all time. One such example would be his insistence on thinking about the very near future, 90 days, for the first year and a half of the company. What do you guys think? Jason : Yeah.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Payrix

APRIL 2, 2024

But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience? On this episode of the PayFAQ: Embedded Payments podcast we delve into just that. Did you miss Part 1 and Part 2?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

SaaStr

JANUARY 8, 2022

Scaling your sales team can be one of the hardest things to do in SaaS. When do you hire for outbound? BDRs (business development representatives), SDRs (sales development representatives) are mainly responsible for opening up new pipeline and sourcing outbound revenue, usually via email. So be unique.

Scale 234

Scale Sales Recruiting Sales Hiring Scaling 234

SaaStr

OCTOBER 26, 2023

Co-founder and CEO at Greenhouse, Daniel Chait, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Greenhouse, a successful recruiting software company at $200M in ARR today. You could do vanilla 101 SaaS practices and succeed. Hiring is complicated, so you have to build a lot of software to get to $200M ARR.

Sales Hiring 211

Sales Hiring AI SMB Scale 211

FastSpring

MARCH 15, 2024

(At the time of writing, Hi-Rez’s 2014 release SMITE sits at #15 on Steam’s “Most played Massively Multiplayer games” list , with SMITE’s Steam page boasting 40+ million players.) Todd said that “One thing that we found is that many marketplaces were not cannibalistic with our own direct-to-consumer channels.

Payment Methods 194

Payment Methods Marketplace as a Service Payment Solutions Payments 194

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. Our new host Ian Hillis is kicking off a multi-part series, exploring all the important details you should be thinking about before you get to far down the road.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

Intercom, Inc.

SEPTEMBER 9, 2022

GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” Des Traynor: Welcome to Intercom On Product, episode 18.

Artificial Intelligence 249

Artificial Intelligence Machine Learning AI Search AI 249

Intercom, Inc.

JUNE 10, 2020

How do I get it? Product Judgment is a tricky subject because any time someone working in a Product role has their judgment questioned, the natural reaction can often be to take it personally, to infer that the person critiquing is challenging their ability to do a good job. No one starts out with strong Product Judgment.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

SaaStr

APRIL 7, 2022

And don’t miss out when we do it all again — even bigger and better — this June! I am a partner at Accel, the Global Venture Capital Fund, and I’m very happy to be here with one of these mythical creatures that people were talking about earlier. That’s what you were born to do. Bobby Patrick: Right.

Sales Hiring 258

Sales Hiring Scale Sales Recruiting Outsourcing Services 258

SaaStr

OCTOBER 24, 2022

Developers act, think, and behave differently than your average customer. So selling, marketing and supporting them should be different too. As an API-first company, WorkOS focuses on selling primarily to developers. Doing Business with Developers. What’s Different About Selling to Developers.

Underperforming Technical Team 179

Underperforming Technical Team Outsourced Development Development Part-Time VPE 179

SaaStr

JULY 5, 2021

Also, if we don’t get to your questions, you can ask me a question on Twitter. I’m @Auren on Twitter. If we don’t get to your questions during the session, I’ll just answer them over the next 24 hours on Twitter as well. Auren Hoffman: Good morning from San Francisco.

Part-Time VPE 255

Part-Time VPE Sales Hiring Underperforming Technical Team Outsourcing Services 255

SaaStr

APRIL 2, 2023

“I never make the same mistake twice. Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. After receiving my gold watch and Silicon Valley AARP card, I had a chance to reflect on a decade of community-building, cheesy music videos, and #CustomerSuccess. They are humans too.

Sales Hiring 263

Sales Hiring Scale Scaling Customer Success 263

SaaStr

JULY 15, 2022

We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. So anyone has any questions where I could possibly be helpful on the journey from one to a hundred, please ask any questions. So I wanted to know, what are your thoughts on using SEO as a credible source of traffic? It was packed.

Scale 240

Scale Outsourcing Services Sales Hiring VP of Engineering 240

Clouded Judgement

NOVEMBER 10, 2023

Every week I’ll provide updates on the latest trends in cloud software companies. Subscribe now OpenAI Updates OpenAI had their big developer day this week, and I wanted to call out two key announcements (and trends): increasing context windows and decreasing costs. On a blended basis, GPT 4 Turbo is roughly 2.5-3x

Cloud 183

Cloud Artificial Intelligence AI GCP(Google Cloud Platform) 183

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. How do they think about attaching payments to those existing customers?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

FastSpring

APRIL 4, 2024

I think there was a time of, ‘ Everybody should be doing it; why aren’t you doing it?,” FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including VAT and sales tax management, payment localization, and consumer support. Mr. John Eitel.

Scale 147

Scale Sales Payment Methods Merchant Services 147

SaaStr

JULY 2, 2020

Before Dataiku, Kurt spent 5 years at Deloitte as a Manager advising primarily European public authorities on sustainable development policies. Where do many go wrong with their first steps? How can one assist them in the right way? Where do so many go wrong? Where do many go wrong here? Harry Stebbings.

Outsourced Development 286

Outsourced Development Sales Hiring Scale Technical Advisors 286

SaaStr

NOVEMBER 1, 2022

22 Things We Learned at SaaStr 2022. SaaStr had more than 10,000 delegates this year and India was well represented, with 5%-10% of exhibition booths and strong presence on stage. It felt like a celebration of the future of global SaaS – and one that Indian founders will help architect. Software demand is softening.

Scale 216

Scale Sales Hiring Cybersecurity Underperforming Technical Team 216

SaaStr

JULY 25, 2021

This was certainly one of them. As two CEO who love the art of sales and scaling, this one really was special. Also, don’t miss out on SaaStr Annual 2021 coming up FAST Sep 27-29 in SF Bay Area! And we were like less than 10 million ARR and business was doing very well. Jyoti Bansal, Founder and CEO of harness.io

Sales Recruiting 246

Sales Recruiting Sales Hiring Scale VP of Engineering 246

SaaStr

JULY 1, 2021

Dropbox just hit one billion dollars in annual revenue. If you could introduce yourself and say what you do. I’m one of the co founders and CEO of PlanGrid. PlanGrid builds beautiful, simple software for the construction industry. We do product analytics to help companies build better products. TRANSCRIPT.

VP of Engineering 262

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 262

SaaStr

JULY 11, 2023

One of the top minds in B2B PR I’ve worked with is Ed Zitron. We’ve had him at SaaStr Annual and SaaStr several times over the years, and we’ve worked together on over a dozen on my SaaStr Fund portfolio companies. I asked him to put together a primer on just what PR really is. Jason – ed.

Social Media 163

Social Media SaaS Underperforming Technical Team Headcount 163

SaaStr

FEBRUARY 10, 2022

But how does the cloud take shape, and what can companies do to position themselves at the heart of its growing infrastructure? Emil Eifrem, founder and CEO of graph database management system Neo4j , has dedicated years to developing his insights into how cloud infrastructure has grown — and where it’s heading.

Cloud 189

Cloud Venture Capital Social Media Technology 189

Kellblog

JUNE 4, 2023

About three years ago, I had a conversation with an old friend that led to a post, Ten Pearls of Enterprise Software Startup Wisdom from My Friend Mark Tice. In that (quite popular) post, I shared Mark’s top ten list of mistakes that enterprise software startups make in sales and go-to-market. Channel partners sell your software (i.e.,

Sales Recruiting 109

Sales Recruiting Compensation SaaS Sales Hiring 109

Intercom, Inc.

SEPTEMBER 22, 2022

They work with consulting firms, hire their own analysts, buy data management software. But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them.

Interviewing 138

Interviewing Underperforming Technical Team Sales Recruiting Software Review 138

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. Now, Stripe offers it.

Payment Solutions 147

Payment Solutions Payment Methods Merchant Services AI Search 147

SaaStr

JULY 29, 2022

If we want to queue up the conversation, we did a blog post on SaaStr last week, about how everyone from Salesloft, to Zendesk, to Salesforce, Workday said they’re really seeing no slow down. Obviously, others have seen the other things, but one way or other, we all have to still hit our plans with less. Toast is public.

Scale 215

Scale Scaling Sales Hiring Enterprise 215

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. How does Tamar structure the customer development process? Where do many people go wrong with customer discovery? When should it be given?

VP of Engineering 239

VP of Engineering Software Review Technical Review Underperforming Technical Team 239

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. Common operational pitfalls founders should avoid that can make acquisitions more difficult.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

Intercom, Inc.

AUGUST 18, 2022

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. It was love at first click.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Incredo

JANUARY 21, 2020

Software companies engage, qualify, and recommend visitors with the help of chatbots who set new rules for improving user experience. Let’s start with a conversational marketing definition and see what lies under it. “ Conversational marketing is the new way businesses connect with people on their website.

Marketing 313

Marketing SaaS Social Media Customer Support 313