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Technical Review: A Trusted Look Under the Hood

TechEmpower SaaS

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

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53 Questions Developers Should Ask Innovators

TechEmpower SaaS

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. The conversations are interesting and varied because they’re about new, exciting, different things. What are your key Startup Metrics ? Will you need to add arbitrary new pages?

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30+ Tough Learnings from Losing a Top Customer

SaaStr

Indeed this was also my #1 mistake and the #1 I see from so many startups learning to go upmarket. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. ” — Echeyde Cubillo, Co-founder and CTO, Acme Ticketing. They don’t show up in person.

CTO Hire 323
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Rapid response: How we fixed our on call process to avoid engineer burnout

Intercom, Inc.

Uptime is influenced by many factors such as the software architecture and the quality of day to day operations. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. We decided create a new virtual team who would take all out of hours on call work from every team.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And then, in the 50s, they introduced this new thing, and there was resistance. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Start early.

Scale 211
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4 Lessons For SaaS Startups From Optimizely's Early Days

Tom Tunguz

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. Dan and his team wrote code to fine-tune sign-up flows, and the experiments meaningfully improved fundraising performance. Last, after your startup finds product market fit, hiring becomes the top priority of the business.

CTO Coach 113
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How SMB Digital Brands Can Win the Best Talent

FastSpring

If you have the CEO, CTO, some executive chat through, here’s the big picture of the company. Why are you looking for a new job? And I hear a lot of startup founders, they’re like, oh, I want someone that’s so into working for equity. Lizzie Mintus (07:58) Yes. Here’s your impact.

SMB 108