OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . R&D Spend as a % of Revenue Benchmarks. Financial KPIs.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

SaaSHolic

MAY 5, 2023

There is a shift towards less capital-intensive startups with recurring revenues, and due diligence is crucial before taking on investors or advisors. The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market.

Technical Review 90

Technical Review VP of Engineering Development Team Review Software Review 90

Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. And then, in the 50s, they introduced this new thing, and there was resistance. Liam: The whole area is a new space.

Scale 211

Scale compliance Software Review Technical Review 211

TechEmpower SaaS

SEPTEMBER 25, 2023

If you're grappling with this issue, identifying the specific cause can be difficult, especially if you don’t have a software background. This is where a technical review can be useful!) Before we review the symptoms, though, please bear this in mind: If your team shows these signs, it doesn’t necessarily mean they’re weak.

Underperforming Technical Team 390

Underperforming Technical Team Development Software Review Technical Review 390

SaaStr

JANUARY 4, 2022

Braze was early to taking a next-generation approach to marketing automation software, focused on being mobile and messaging first. Dramatically accelerating its new customer count at scale. But the past several quarters Braze has doubled its new customer growth, from 22%-29% to 48% today. And it has been.

New CTO 58

New CTO CTO Software Review B2B 58

Intercom, Inc.

FEBRUARY 22, 2022

“Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives. Intercom is no exception.

Data 118

Data compliance Technical Review CTO Hire 118

SaaStr

FEBRUARY 25, 2020

to, “When and how often is sales tax due to the state?”. So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Say you sell a subscription-based software but you also send your customers a handy flash drive with a version of your software on it.

Merchant Services 169

Merchant Services Scale Technical Review Sales Hiring 169

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Amanda Renteria , CEO for Code for America. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Crafty CTO

MARCH 17, 2023

But nearly every day, there’s been something new that’s at least important and sometimes game-changing. OpenAI demoed this, incorporating the post-2021 updated tax code in the prompt and then asking a question that required knowledge of the latest changes. HOLD MY BEER!”

Artificial Intelligence 98

Artificial Intelligence AI Search AI ChatGPT 98

Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. Dan and his team wrote code to fine-tune sign-up flows, and the experiments meaningfully improved fundraising performance. Pete was a Google Associate Product Manager for AdSense and launched Google App Engine. And you should do it right then.

CTO Coach 101

CTO Coach Sales Hiring CTO Hire Startup 101

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly. Fail often, fail fast.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

OpenView Labs

OCTOBER 11, 2019

With twenty-five years in the software business, I’ve seen my share of pricing exercises. Even so, we did all the due diligence that this kind of product-defining exercise warrants. This approach meant that the HR buyer only had to go to the group holding the purse strings—the board, finance, CTO, VP of Engineering, etc.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

Frontegg

NOVEMBER 4, 2021

PLG is taking center stage across all SaaS domains due to the benefits it brings to the table. Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). Let’s begin. 5 – Keiran Flanagan. 8 – Mickey Alon.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

Chargify

OCTOBER 4, 2017

Initially, businesses only see a few basic requirements, but later realize there is much more hidden below the surface as it relates to the ongoing creation and maintenance of custom code. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify.

Merchant Services 51

Merchant Services Payment Features Subscription SaaS Payments 51

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. And it’s really thinking about the quality of the code in that area.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

ChurnZero

DECEMBER 9, 2022

But promotional paths are a-changing, according to a time-series by Spencer Stuart summarized in Harvard Business Review’s “ Finding the Right CEO.” Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Unbounce

MAY 19, 2020

For instance, if you’re a SaaS company and your target audience works in the restaurant industry, be aware that most restaurants are losing customers and may not be able to afford your software. (At Slack also uses relatable language like “Let’s review at 1 pm EST,” “Working from home!,”

New CTO 145

New CTO Branding CTO Social Media 145

SaaStr

MARCH 26, 2024

It’s a little brutal, but if folks want to get rid of half their contact center that are people and replace it with software, you’d probably get budget for $50k. Is the CTO involved in these decisions? Is the CTO involved in these decisions? All the great software companies are built on 80% word of mouth.

AI 219

AI Pricing Artificial Intelligence Scale 219

Crafty CTO

JULY 21, 2023

Another innovation explosion appears to be underway; already Llama 2 derived models are near the top of the HuggingFace Open LLM Leaderboard , and new Llama stories are still on the first page of Hacker News. yellow_postit) Apple is a complete laggard in this space due to years of restrictions on research.

Artificial Intelligence 40

Artificial Intelligence Technical Review Generative AI AI 40

SaaStr

JANUARY 17, 2020

Listen to the start of the episode for a promo code to our upcoming events! What can they do to enforce a sense of urgency when signing new clients? And second, just last week he started an incredibly exciting new opportunity with his new company. Loving our podcast content? Where do founders make mistakes in negotiation?

CTO Hire 132

CTO Hire compliance Scale Startup 132

Intercom, Inc.

APRIL 27, 2018

Uptime is influenced by many factors such as the software architecture and the quality of day to day operations. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. We decided create a new virtual team who would take all out of hours on call work from every team.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 155

Scale Enterprise Scaling Sales Hiring 155

BetterCloud

MARCH 3, 2021

Upon joining BetterCloud as its new CTO, Jamie Tischart was taken aback when he reviewed his professional biography with a colleague. We sat down with Tischart for an informal, but wide-ranging discussion about software development, management philosophies, and the future of engineering at BetterCloud.

Part-Time CTO 52

Part-Time CTO CTO Technical Review New CTO 52

Sales Hacker

NOVEMBER 16, 2023

No Person is an Island It is rare in B2B sales for a single buyer to make a noteworthy purchase in a vacuum, and according to the Harvard Business Review software purchases greater than $100k involve on average eight stakeholders. Buying software is more complex than ever. Examples: CTO, COO, CFO.

Part-Time VPE 87

Part-Time VPE Technical Review Forecasting Software Review 87

SmartKarrot

JANUARY 24, 2022

It can even be due to mergers and acquisitions taking place in an organization. If you take the consultant route to the C-Suite, it can open new doors in the career. Sign up for our newsletter. contact-form-7]. Taking the initiative during major changes in the organization. This can prove to be a stepping stone to joining the C-Suite.

Customer Success 10

Customer Success CTO Coach Leadership New CTO 10

Baremetrics

MAY 4, 2020

According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Plus, according to Mailchimp’s benchmarks , the average email from a software company gets a click rate of 2.45%. Cheers Paul Juicer CTO. You don’t necessarily have to write completely new copy for each email.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? Most people don’t want to customize their software. And especially when there’s a polarizing change, everybody shows up to work wanting to do right by the people who are using your software all day. How will the structure of orgs change around them?

CTO Coach 169

CTO Coach Sales Hiring Software Review CTO Hire 169

User Pilot

MARCH 7, 2024

But I was initially afraid to enter tech because I couldn’t code, and I was never particularly good at maths, so I thought I couldn’t do that. I approached the challenge of proving myself by pretty much consistently working harder and longer through much of my career. […] Now, as a new mum – it has forced me to find more balance.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

SaaStr

MARCH 1, 2019

I used to be a CTO and operator, co-founder of a SaaS start up. And something of insight so we are New York based, global venture and equity investor. And that kind of sets the incentives and kind of you can’t get a new co-founder or a team member multiple of those to your business.

Outsourcing Services 106

Outsourcing Services Sales Hiring CTO Hire Technical Review 106

SaaStr

APRIL 18, 2019

I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. They were building time and expense software. There’s companies, there’s people who are talking about robotic process automation, companies like UiPath automation anywhere with software.

Sales Recruiting 162

Sales Recruiting VP of Engineering Scale SaaS Payments 162

SaaStr

DECEMBER 13, 2019

Listen to the start of the episode for a promo code to our upcoming events! And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. Is that a new innovation in org structures and the remit of the role? Loving our podcast content?

Technical Advisors 150

Technical Advisors Scale Technical Review Payment Solutions 150

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there. Paul Adams: Basically, yeah.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Mucker Capital

APRIL 6, 2023

If you're generating something that's brand new, like a brand new category, nobody understands about it. In my past roles at ACORN, GitLab, whenever I started as a head of growth, one of the data points I will look into is what's the percentage of new users coming back the second day or coming back second month?

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Intercom, Inc.

JULY 9, 2020

. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span? Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Why You Need to Review Your Pricing Strategy Today (and How to do it Right). Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. Today on the show, we’re excited to have Vishal Sunak, the CEO and founder of LinkSquares where he’s responsible for developing strategies aimed at assisting both corporate, legal, and finance teams with the review of their contracts. Show Agenda and Timestamps.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

Crafty CTO

APRIL 12, 2020

Bigger – it speaks to every aspect of the software development process. Shape Up is the Basecamp team’s distillation of how they themselves develop software, superbly written and illustrated, freely contributed to the world as an online and downloadable e-book. Big as in a 143 page PDF. ” So what is Shape Up?

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52