Andreessen Horowitz

OCTOBER 4, 2023

Introductory calls usually start with the lender seeking out information about, at a minimum: the company’s business overview, market opportunity and revenue model, funding history, valuation of last round, and what the company is looking to achieve with this debt raise. What type of asset is the company creating?

Outsourcing Services 128

Outsourcing Services Software Review Scale Banking 128

OPEXEngine

FEBRUARY 1, 2022

When it comes to your tech stack, other than feasibility and ROI, you need to focus on two main things: Does it scale with growth? Automating the right finance processes means future-proofing your business to scale while saving costs and reducing the burden on your finance team.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

OpenView Labs

JANUARY 12, 2021

The subscription model is robust and held up well under the stress of the pandemic. In fact, in Q4 the public companies in OpenView’s PLG Index were trading for a 19x revenue multiple , or a 45% premium compared to the broader SaaS index. A scalable model is one that works as your business grows (or in some of your segments contracts).

Pricing 53

Pricing Scale Outsourced Development Market Segmentation 53

OPEXEngine

JANUARY 14, 2020

Price/Revenue Ratio. Source: SEC filings – weighted average by company revenue. Many factors drive the high-growth of SaaS companies, including higher market adoption of SaaS and the structural advantages of the recurring subscription revenue model – see Why SaaS Companies Grow Faster.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

SaaSOptics

MAY 19, 2022

Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. More customers = more revenue. Again, corresponding variables such as customer acquisition cost ( CAC ) and customer revenue all tie back to your acquisition strategy.

Acquisition 59

Acquisition Scale Strategy Software Review 59

FastSpring

JUNE 22, 2022

While this still holds true for finding initial product-market and go-to-market fit, more and more we’re seeing examples of businesses evolving much more quickly into both market segments. For example: Are you making your quoting and invoicing experience as efficient and flexible as possible?

B2C 133

B2C Payments SaaS Payments B2B 133

FastSpring

AUGUST 2, 2023

It was paramount for TestDome to have a partner to help them easily scale across borders and take many kinds of payments from many different places, but there weren’t many options available to them at the time. saw their quarter-over-quarter revenue go up 11.87% when they switched to Contextual ! Now, Stripe offers it.

Payment Solutions 142

Payment Solutions Payment Methods Merchant Services AI Search 142

The Angel VC

SEPTEMBER 16, 2013

7th DO for SaaS startups Build a repeatable, profitable sales process Sales is a very different animal depending on the stage of your company, the market segment you're going after and on whether we're talking about inbound sales or outbound sales. Be "obsessively focused on getting to product/market fit", as Marc Andreessen put it.

Scale 153

Scale Sales Hiring Startup Sales 153

SmartKarrot

APRIL 23, 2021

Its revenue, of course. And to drive revenue of scale, companies need to hire a Chief Revenue Officer (CRO). While sales executives always have a seat at the C-Suite, it is required the Customer Success and Revenue executives also have a seat. What is a Chief Revenue Officer (CRO)? CRO versus CMO.

Sales Hiring 10

Sales Hiring Scale Revenue Customer Lifetime Value 10

ProfitWell

JANUARY 6, 2020

There may be multiple markets in your product-market fit, but it’s an incredibly important first step when building a product/business to find at least one. If you’re not ensuring the product you’re building is aligned with a buyer persona, it’ll be difficult to scale. 5 steps to discovering your product-market fit.

Product Marketing 52

Product Marketing Underperforming Technical Team Marketing Advertising 52

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” And I was one of the first revenue employees at Zillow.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

SaaSOptics

APRIL 14, 2022

SaaS pricing is typically done on a subscription basis where customers pay a recurring monthly or annual fee to use a company’s software. The revenue gained from a fixed pricing model is easy for finance teams to recognize; however, you could easily overcharge or undercharge your customers based on their product usage.

Payments 98

Payments Pricing SaaS Payments Payment Services 98

Chart Mogul

JUNE 29, 2018

Category owners or “kings” are often lauded in the SaaS industry where they take a disproportionately large chunk of market revenue. Marketo (marketing automation). Hubspot (inbound marketing). Instead, they invented inbound marketing and with it, ushered in a completely new approach to engaging with potential customers.

Venture Capital 70

Venture Capital Scale Cloud Branding 70

User Pilot

APRIL 30, 2024

Unlike traditional marketing’s short-term, campaign-focused efforts, growth marketing uses a data-driven approach that spans the whole customer lifecycle and promotes continuous improvement. Market development targets new markets with existing products, while product development – existing markets with new products.

Underperforming Technical Team 91

Underperforming Technical Team Strategy Marketing Customer Lifetime Value 91

User Pilot

JANUARY 18, 2024

The four types of pricing surveys are: Price rating scales which give customers a chance to express their definition of appropriate pricing in a scalar fashion. Gabor-Granger pricing sensitivity surveys which ask respondents to choose from pre-set prices based on which price they would consider reasonable for a monthly subscription.

Pricing 93

Pricing Scale Market Segmentation Scaling 93

ProfitWell

AUGUST 15, 2019

When developing a pricing strategy so that it fits these requirements, choosing the best pricing tool for your subscription business is vital. Well-thought-out pricing tools and strategies help you develop a dynamic pricing environment and manage your revenue in a way that’s sustainable and conducive to consistent growth.

Pricing 40

Pricing Subscription Payment Features Business 40

Sales Hacker

NOVEMBER 15, 2017

Account-Based Everything / Revenue. Account-Based Marketing. Annual Recurring Revenue. Annual Recurring Revenue (ARR) is the value of contracted, often subscription-based revenues normalized for one calendar year. AB Testing. Account-Based Selling / Sales Development. Account Executive.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

ProfitWell

DECEMBER 4, 2019

And with the field having undergone a couple of “ knockout expansion years ,” with more revenue pouring into SaaS than ever, it has never been a better time for a young SaaS company. SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Chaotic Flow

APRIL 14, 2015

Future posts will examine the challenges of achieving SaaS customer alignment in customer acquisition, customer success and early product market fit. Each new customer brings a new thread of subscription revenue that is woven into a larger tapestry to form the total recurring revenue of a SaaS business.

Scale 156

Scale SaaS Churn Compensation 156

ProfitWell

DECEMBER 3, 2019

After a certain point — presuming, of course, that you’re not able to turn good revenue without funding—you will find that your growth begins to slow because you can’t afford the resources (e.g., required to continue scaling. Incubators and accelerators are appropriate funding choices for businesses at both ends of the scale spectrum.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

Outseta

JANUARY 20, 2020

When I left Buildium five years later we’d grown from a start-up to a business with more than 12,000 customers and $16M in revenue. Focus on a market segment until you dominate it When I arrived at Buildium, we were selling our product only to residential property managers located in the United States. We mostly succeeded.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

User Pilot

JANUARY 4, 2022

Using behavioral segmentation to identify the most valuable features of your product can boost LTV , retention , and expansion revenue. Behavioral segmentation is most effective when combined with personalization marketing that can utilize that data. This is exactly what the NPS metric tracks. Source Hubspot.

SaaS 93

SaaS Scale Onboarding Customer Lifetime Value 93

SaaStr

NOVEMBER 12, 2019

We had 13 million of recurring revenue, 100% year over year growth. Today, six years later, Pardot as part of salesforce.com last calendar year did 250 million of recognized revenue, so think about that. Five years to get to 13 million, bootstrapped, six years after that to get to 250 million of recognized revenue.

Sales Recruiting 164

Sales Recruiting Scale Outsourcing Services Sales Hiring 164

OpenView Labs

MAY 13, 2021

To scale efficiently and effectively, expansion-stage companies need to focus their efforts on a specific subset of customers who are most similar to their best current customers, not a broad universe of potential customers. Customer segmentation is the way. What is customer segmentation and why does it matter?

Scale 60

Scale Underperforming Technical Team Technical Review Software Review 60

SaaSOptics

AUGUST 16, 2018

We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. Exclusively, we have a modern financial platform for early stage and growth subscription businesses and really focusing on three major pain areas of these businesses. Tim McCormick: 00:15:16 .

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. Exclusively, we have a modern financial platform for early stage and growth subscription businesses and really focusing on three major pain areas of these businesses. Tim McCormick: 00:15:16 .

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

We were born and raised and bred serving the needs of early stage emerging and growth SaaS and subscription based businesses. Exclusively, we have a modern financial platform for early stage and growth subscription businesses and really focusing on three major pain areas of these businesses. Tim McCormick: 00:15:16.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

Backlinkfy

JULY 30, 2019

Capture: The process of securing payments from a payment process after an authorization. EIN: The United States Internal Revenue Service may issue a business an Employer Identification Number (EIN), which is also known as a Federal Tax Identification Number. Niche: A distinct market segment.

Payment Methods 40

Payment Methods Merchant Services Payment Services Payment Solutions 40

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Logical Customer Segmentation: The Key to Scaling Customer Success. Your Recurring Revenue.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136