SaaStr

NOVEMBER 15, 2022

Product-led growth companies unlock lower price points, and sales & marketing expense may not be comprehensive for this type of business. . The answer is no –– companies that do fit the metric monolith are still excellent, and these indicators remain helpful for leadership and investors. This is important for unit efficiency.

Metrics 205

Metrics Machine Learning Artificial Intelligence Technical Review 205

ChurnZero

AUGUST 14, 2020

Since buyers typically follow a uniform purchasing journey, CRMs are ideal for managing a sales pipeline. (If If you think a CRM is suitable for post-sale customer management, you’re wrong and here’s why.). Sales or Sales Operations. Subscription Billing Software. What is subscription billing software?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

ProfitWell

APRIL 10, 2020

Today, a look inside our newly launched Subscription Stimulus Package (it's all for you). Your Subscription Stimulus Package has arrived. Which is why we're incredibly proud to announce that we've launched the Subscription Stimulus Package with 20+ other partners. Listen wherever you get podcasts: Top B2B SaaS news.

Subscription 59

Subscription Payment Features Sales Recruiting Finance 59

SaaStr

MARCH 9, 2022

Some ideas Clayton shared included playing around with your pricing tiers and subscriptions, offering premium services, expanding into adjacent products, trying out transaction-based pricing, monetizing multiple sides of the market, and offering a white-label option for your product. Dominate 1 – 2 vertical markets.

Revenue 235

Revenue Sales Hiring Leadership Scale 235

Sales Hacker

MARCH 1, 2024

A highly curated group of 200 GTM leaders, 85% director level and above across Sales, Marketing, and Partnerships. Because they’ve already established their brand, audience, and distribution , launching a product to their supporters garners immediate sales. A chance to tour (and maybe even race on?) Austin’s F1 track.

VP of Engineering 72

VP of Engineering Scale SaaS AI Search 72

SaaStr

NOVEMBER 26, 2019

Hear from Duo Security’s VP of Inside Sales America on how to build a $2.3B sales team. Jennifer Lawrence | VP, Inside Sales @ Duo Security. Today I’m going to start by telling you a little bit about me, a little bit about Duo, and then the secrets to building a killer inside sales org.

Scale 216

Scale Sales Hiring Underperforming Technical Team Sales 216

InsightSquared

JANUARY 12, 2018

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. As a strategic member of the sales team, ops plays a critical role in owning the sales tech stack. It’s important to be involved in every step of the process so you can effectively manage your organization’s sales technology.

Scale 75

Scale Transportation Sales Payment Features 75

Blulogix

FEBRUARY 9, 2024

As companies delve deeper into subscription models and agile monetization platforms , the necessity of integrating disparate processes—from sales and marketing to finance and customer support—becomes unmistakably clear.

Technical Review 52

Technical Review Systems Review Operational efficiency. B2B 52

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

InsightSquared

JANUARY 12, 2018

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. As a strategic member of the sales team, ops plays a critical role in owning the sales tech stack. It’s important to be involved in every step of the process so you can effectively manage your organization’s sales technology.

Scale 54

Scale Transportation Sales Payment Features 54

SaaStr

NOVEMBER 28, 2022

was pretty simplified, mostly made up of annual or monthly subscriptions. From 2010 until 2015, the SaaS world was becoming more complex with the introduction of static bundles and recurring revenue as an addition to the annual/monthly subscription model. Era 2, SaaS 2.0: Era 3, SaaS 3.0: New service offerings.

Scale 190

Scale Finance Sales Hiring Scaling 190

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Is something very important because when we think about simplicity, you don’t want to present an invoice every time they want additional help.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

Aysling

JULY 29, 2021

They are limiting – they limit the vision and forecasting of company leadership. It can handle payments, reporting, HR and freelancer management. You can use it to run your entire business – it has a sales CRM with order management and a project management module. Invoices and payment history are all together in one place.

Payment Services 40

Payment Services Payment Features Payments Payment Methods 40

SaaStr

MAY 26, 2021

And yet … done right, they are a critical part of your marketing and sales toolkit. Everyone wants to be this, and thought leadership is part of the standard vernacular of PR firms and seasoned corporate marketers. Even on Day 1. First, bear in mind, generally ignore people who tell you to be a “thought leader” very early on.

Outsourcing Services 207

Outsourcing Services Scale Leadership Mobile 207

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

Sales Hiring 77

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 77

SaaStr

JANUARY 24, 2024

Sales reps were hosting 4-6 calls daily but most of these calls were early demos or top-of-funnel discovery calls Sales was closing really small deals on one end while talking to really large companies with hundreds of thousands of people on the other. Define your ICP as early as you can and segment your sales team accordingly.

Scale 217

Scale Sales Hiring Scaling Revenue 217

InsightSquared

JANUARY 12, 2018

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. As a strategic member of the sales team, ops plays a critical role in owning the sales tech stack. It’s important to be involved in every step of the process so you can effectively manage your organization’s sales technology.

Scale 54

Scale Transportation Sales Payment Features 54

User Pilot

NOVEMBER 23, 2023

That’s what Dave Martin , a product leadership coach, has talked about in his talk at this year’s Product Drive Summit hosted by Userpilot. Leadership and investors often challenge them because they can’t see anything tangible that they’re paying for. One of the consequences of this is that the sales cycles slow down.

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

User Pilot

MAY 20, 2024

For example: “Increase sales from referrals by 15% in the next six months.” Customer advisory boards are select groups of customers invited to give strategic input to the company’s leadership , for example, through regular meetings. Examples of customer advocacy programs include brand ambassador or affiliate programs.

Scale 76

Scale Strategy Social Media SaaS 76

FastSpring

MARCH 20, 2023

We encourage you to take a look and reach out to our sales team to better understand exactly how we can help your business save money. Beyond these two widgets, we’ve also added blocks to provide additional valuable information such as: new product updates, customer stories, thought leadership, developer documentation, and much more.

User Experience 87

User Experience Merchant Services Payment Methods Payments 87

ChurnZero

APRIL 12, 2022

They often provide unifying leadership to different areas of your business that are involved in customer contact. For example, your sales and marketing teams may create amazing customer experiences at their own touchpoints, ranging from brand awareness to conversion. The ability to offer leadership to all customer-facing teams.

Sales Hiring 98

Sales Hiring Leadership Customer Success Interviewing 98

CustomerSuccessBox

MARCH 10, 2022

To deliver the service to the clients which a company’s sales team laid out has a real thing to deal with. A client service manager is the one who delivers impeccable service justified by the best experience offered to the clients, endorsing the sales goals of the business. Going on they can either be head of sales or relations.

Engagement 52

Engagement Management Underperforming Technical Team Outsourced Development 52

Mucker Capital

APRIL 2, 2024

In this Mucker Growth session, Mike Genstil with ValueCore delves into the concept of value selling and its application in enterprise sales. As a founder, ideally you want your sellers, marketers, and product leaders aligned in transforming product features into value-based messages to accelerate sales cycles and secure corporate deals.

Sales Recruiting 52

Sales Recruiting Technical Review Enterprise Cybersecurity 52

SaaStr

NOVEMBER 16, 2020

What does it take to scale a sales team successfully? Should one hire sales reps 2×2? How does Andy think about hiring sales reps from adjacent companies and industries? How does Andy think about minimizing and optimising sales ramp times? I don’t subscribe to the servant leadership model.

Sales Hiring 190

Sales Hiring Scale Leadership Technical Review 190

FastSpring

SEPTEMBER 16, 2022

Product managers, taxes and payments experts, customer operations pros, and even the occasional sales manager or two are in there and can answer related business questions. We have a diverse group of FastSpring experts in the community, not just end-user technical support specialists. And if you have no interest in FastSpring?

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. Jyoti Bansal: Let’s switch topics to sales. And frankly, it’s not just for sales, but for anyone.

Sales Recruiting 241

Sales Recruiting Sales Hiring Scale VP of Engineering 241

Sales Hacker

MARCH 16, 2020

This week on the Sales Hacker podcast, we speak with Luigi Mallardo , Chief Revenue Officer at Woffu. Luigi is a long-time CRO and sales leader in the European community, and he’s also the chairman of the Barcelona Revenue Collective. Let’s hear from Luigi about the subscription economy and the subscription business model!

Revenue 78

Revenue Scale Sales Hiring Subscription 78

Intercom, Inc.

APRIL 14, 2020

That sense of safety must come from the top – directly from your leadership team. Kaitlin says: “Our enablement team updates our resources on a daily and weekly basis, so that our whole team of 100+ sales people and support people all have one centralized, regularly updated resource with everything that they need to support our customers.”.

Scale 223

Scale Leadership Customer Support Healthcare 223

Neil Patel

AUGUST 28, 2020

You may need to: Rank your entire website or specific keywords higher Get more qualified traffic and leads, or Drive sales directly from organic search. You want to attract this set of people, educate them with engaging content , and pull them into your sales funnels. Industry-specific Thought Leadership. And for outcomes?

Outsourcing Services 144

Outsourcing Services Sales Hiring Outsourced Development Company Culture 144

ChurnZero

JANUARY 20, 2022

Using HelloCCO’s Post-Sale SCALING Framework, Rod breaks down how you can anticipate future needs, evaluate opportunities, and prioritize your strategic initiatives. One of them is around – and again, I don’t know whether it’s all post-sale or whether you’re thinking about the CSM – but one is around time to adoption.

Scale 52

Scale Sales Hiring Scaling Sales 52

Sales Hacker

FEBRUARY 12, 2021

If you’re familiar with what a CRM is already, then you intuitively know that an enterprise CRM is basically a CRM solution tailored to larger (enterprise-level) companies with complex processes and large sales teams. Sales enablement. Lastly, an enterprise CRM platform is able to support more than just the sales organization.

Payment Solutions 86

Payment Solutions Enterprise Scale Payments 86

SaaStr

SEPTEMBER 12, 2019

Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more. Many of our users begin their journey with Slack on our free subscription plan. Atlassian famously does not have a sales team. Like if I don’t do this invoice, what’s going to happen?

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

Neil Patel

MARCH 12, 2021

Use this information to create a detailed sales plan, decide what features to include, and choose where to market your app. For example, games are often monetized by ads and in-app purchases, while dating apps generally charge a monthly subscription fee. Monthly subscription: Charge a small fee every month for access to the app.

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

BrightBack

JUNE 5, 2019

Nearly 70% of companies without churn goals is a pretty staggering number, but it’s consistent with my experience in the subscription industry and with the companies I talk with frequently. The lack of commitment to a churn goal is why the subscription industry has such a problem with customer retention today. 23% of respondents did.

Churn 58

Churn Scale Systems Review Leadership 58

Sales Hacker

NOVEMBER 16, 2020

The data source and analysis may vary, but the goal is always the same — to win more deals and increase revenue by improving overall rep execution, your sales process , or by fixing gaps in enablement and product. Sales surveys run in-house. Sales team survey. The goal here is to make small, incremental improvements.

Outsourcing Services 101

Outsourcing Services Data Interviewing Technical Review 101

Intercom, Inc.

OCTOBER 14, 2019

For a long time, I thought my inability to bluff would hamstring me in sales, but now I see it differently. I’ve come to view authenticity as a kind of sales superpower. The old world of sales was akin to a high stakes poker table where buyers and sellers wore dark sunglasses and headphones to avoid tipping their hand.

Software Review 162

Software Review AWS Social Media Machine Learning 162

Valuize Consulting

AUGUST 2, 2021

The subscription model has exploded in the last decade and fundamentally changed how software companies operate, measure success metrics and engage with customers. Kevin has over two decades of experience building and leading enterprise pre-Sales and Customer Success organizations in the B2B tech industry.

VP of Engineering 52

VP of Engineering Interviewing Metrics Scale 52