SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. As a tiny startup who might be commercializing its first product, are there any general guidelines that you can stick to that would prevent the massive companies out there from crushing the baby? Experiments are great to outsource, but you cannot outsource your core.

Scale 239

Scale Outsourcing Services Sales Hiring VP of Engineering 239

SaaStr

MARCH 22, 2023

They asked themselves, “what if we moved to some motion of licensing contracts?” Instead of selling products, they were selling aspirational concepts and business value. It’s necessary, in every new market you go into, to go in and soften the beach. This changed the conversations with customers. This is important.

Scale 198

Scale Scaling AWS Sales Hiring 198

Sales Hacker

NOVEMBER 24, 2023

No matter what your role is, develop strong project management skills that become foundational as an operator at scale.” – Katrina Wong (VP Marketing, Twilio Segment at Twilio ) #7 “ When leadership approaches you to take on a new challenge, always step up to it. See more top GTM jobs here. That’s it, that’s all.

VP of Engineering 84

VP of Engineering Outsourced Development Scale Generative AI 84

SaaStr

JULY 25, 2021

Do you have to still find the right product market fit, you have to build a good product, you have to service the customers, you have to compete in the market. In this conference that’s a important thing like, you know, as companies start, they start getting a product market fit. None of that changes.

Sales Recruiting 247

Sales Recruiting Sales Hiring Scale VP of Engineering 247

SaaStr

APRIL 2, 2023

But what I learned, after years of procrastinating on tough moves for our leadership team, is that the leaders’ teams suffer greatly through that inaction. Eventually, you end up with 2000 contract types for 1000 customers. Since clients use you differently, they can’t always use new functionality that you develop.

Sales Hiring 262

Sales Hiring Scale Scaling Customer Success 262

SaaStr

JULY 25, 2022

By doing this, you will gain a better understanding of the pricing elasticity in your market and how compelling your product-market fit is. If inflation-based increases are built into your contracts, ensure these are being upheld. SaaS markets are not static, they are constantly developing and evolving.

Pricing 236

Pricing Strategy SaaS Forecasting 236

User Pilot

APRIL 30, 2024

Both of these directly influence product development and help keep up with market trends. How can SaaS companies leverage feedback to increase product growth? Feature development : Product feedback can directly help with feature prioritization , allowing product teams to focus on what users want.

Interviewing 79

Interviewing Software Review Outsourced Development Trends 79

ChurnZero

JANUARY 8, 2021

Against the backdrop of wild economic uncertainty, Customer Success has been the failsafe of SaaS businesses that were blindsided by pandemic-induced churn and contraction. With Customer Success demand at an all-time high, we expect to see more of its leaders join the executive ranks in the coming months and years. Follow Ken on LinkedIn.

VP of Engineering 98

VP of Engineering Customer Success Scale Healthcare 98

Andreessen Horowitz

NOVEMBER 17, 2023

In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B And we then assumed, “hey, we’ve got product market-fit in the enterprise with these giant deals.”

Sales Hiring 85

Sales Hiring Scale Sales Underperforming Technical Team 85

Sales Hacker

MAY 26, 2021

The focus is on things like reporting, territory management and later stage tasks such as contract negotiations and finance approvals. Developing your Sales Operations Skills. If you want to develop your sales operations skills to create new and impactful strategies, this is the team for you. Performance.

Scale 60

Scale Sales Hiring Sales Outsourced Development 60

Intercom, Inc.

NOVEMBER 17, 2020

That’s why we aim to build “boring” software and why we’re committed to running less software , choosing to build on standard technologies and outsource the undifferentiated heavy lifting. That intense focus means we are careful not to spend precious time and resources over-engineering our solutions. Testing our hypotheses.

Engineering 151

Engineering Outsourced Development Benchmarks Scaling 151

SaaStr

NOVEMBER 21, 2020

I look at my experience through those companies, and I learned a lot about enterprise software sales, about buying patterns, about functions like product management and product marketing, and how they fit into a well functioning and operating company. It just made it a lot easier for us to scale up Salsify as we found success.

SaaS Payments 256

SaaS Payments Scale Payment Services Payment Solutions 256

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. So those are developer tools for sure. Those are big amazing companies.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

AUGUST 20, 2020

Does Kyle agree that it has to be the founder who develops the sales playbook? I said, fundamentally, the founder has to develop the sales playbook before bringing in reps and you can’t expect them to develop it willy-nilly in their own creativity. And when it’s not, what is leadership doing to improve that?

Sales Hiring 191

Sales Hiring Sales Recruiting Scale Technical Advisors 191

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. How does Ryan ensure cross-function working seamlessly from the very beginning with marketing? *

Sales Hiring 165

Sales Hiring Scale Interviewing Technical Review 165

SaaStr

JUNE 7, 2019

Finally, before that, Amit was the Founder & CEO @ SparkThis, an outsourced marketing and sales service for cloud companies. And finally, before that, Amit was the founder and CEO at SparkThis, an outsource marketing and sales service for cloud companies. ” This is early, we didn’t even have a product.

Outsourced Development 130

Outsourced Development Outsourcing Services Sales Hiring Scale 130

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great. Thank you Ceci.

Payments 118

Payments Scale Scaling Revenue 118

Casey Accidental

JANUARY 23, 2019

When I enter a city or country, who is in charge of that market’s success? The same questions emerge for satellite development offices and going international. Uber decides if they want to introduce varying levels of service in markets in a standardized way, with Black, X, Pool, etc. One is around local expansion.

Scale 73

Scale Marketplace as a Service Outsourcing Services Scaling 73

OpenView Labs

JUNE 23, 2021

He says that organizations where the leadership interferes with and tries to handle routine day-to-day operations are rarely attractive investments. This creates talent stagnation where capable people have not been developed to handle the details, thereby allowing the leader (i.e., More leadership advice. Now you have help.

Part-Time VPE 71

Part-Time VPE Scale Underperforming Technical Team Outsourced Development 71

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. I went into product marketing for the commercial arm of Xerox Park, which is a big computer research company here. Loving our podcast content?

Sales Hiring 192

Sales Hiring Scale Technical Review Outsourcing Services 192

SaaStr

JUNE 3, 2020

We had grown a bunch, but our market had changed, and our go-to-market really needed to change as well. But, with all the change needed, we mutually decided that change in terms of leadership and ownership over the sales team and go-to-market function was needed.

Sales Hiring 173

Sales Hiring Scale Technical Advisors Systems Review 173

Neil Patel

FEBRUARY 13, 2023

I’ve created this list of strategies to help businesses like yours identify how to market during a recession to keep your business on top. First, let’s discuss some of the information you should keep in mind when developing your recession marketing strategy. But marketing shouldn’t be totally forgotten. And you know what?

Technical Review 84

Technical Review Strategy Marketing Social Media 84

Intercom, Inc.

APRIL 4, 2019

So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? ’ “The first thing we did was to try to understand where buying behaviors changed, and develop customer segments that were predominantly based on size. At Stripe, Jeanne is trying a different approach.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

MARCH 12, 2019

The three stages are product-market fit, then go-to-market fit and lastly growth and moat. So that’s what I wanna throw out there today, is a framework on how to think about it deeper than just, hey let’s get product market fit and then lets add 20 reps. It was all about getting the contract.

Scale 211

Scale Sales Hiring Revenue VP of Engineering 211

Sales Hacker

FEBRUARY 2, 2021

This will give you the annual contract value. The value theory is based on how much your customers value your product/service and are willing to pay for it. It is essential that you take time to study your ICP as well as emerging market trends and developments. Contract Size: 5 years, high six figures.

Scale 96

Scale Enterprise Marketing Sales 96

SmartKarrot

AUGUST 2, 2022

Role: Vice President of Customer Success Location: Richmond, VA, US (On-site) Organization: ProspectBlue As a Vice President of Customer Success, you will be a key member of the leadership team, reporting to the President. Driving Member outcomes, product adoption, and Member experience.

VP of Engineering 19

VP of Engineering Customer Success Outsourced Development Technical Review 19

SaaStr

AUGUST 12, 2020

And, the second system is what I call the product marketing system. I’ve seen V2s that were supposed to take a couple of quarters end up being literally years late, and it paralyzed the development road map of the company. So, the first insight is that there’s two key systems in a startup.

Startup 274

Startup Software Review Scale Systems Review 274

SmartKarrot

AUGUST 25, 2022

Role: VP of Customer Success Location: Remote, United States Organization: Infogrid As a VP of Customer Success, you will ensure Infogrid’s customers achieve high rates of product adoption, realize significant value, thereby leading to high net dollar retention.

Customer Success 19

Customer Success Sales Hiring Outsourced Development Headcount 19

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. And so, it’s all incremental investments, incremental risk, so it can get your product very far. It was before they even were called SaaS.

Sales Hiring 143

Sales Hiring Scale SMB Sales Recruiting 143

OpenView Labs

APRIL 13, 2020

Integration of the marketing and product tech stacks. New approaches to user-centric marketing and product. Proliferation of iterative, experiment-driven, nimble approaches to product development (also known as Agile). How quickly will users pay for this product?

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

SaaStr

MARCH 12, 2019

Erica Schultz: Well I actually started in the world of SaaS back in 2005 so about 14 years ago when I was still at Oracle Corporation and it was right after we’d acquired Siebel Systems and I took on a leadership role for what at the time was known as the CRM on demand team. Both are incredibly important. Harry Stebbings: Absolutely.

Scale 168

Scale Enterprise Scaling Sales Hiring 168

Chart Mogul

SEPTEMBER 30, 2022

High-performing teams need high-quality information to understand what’s going on so that they can develop strong, strategic, and operational outcomes. At the product-market fit stage, you’re not going to have piles of data. – Keith Wallington. – Barbra Gago. – Barbra.

Scale 52

Scale Banking Metrics Outsourced Development 52

SaaStr

FEBRUARY 25, 2020

If you sat and you said, “Okay, we sign a customer, we process their contract, we have to get them provisioned. They got a verbal, they’re like, we’re going to get a contract this is a scrape. Maybe, maybe not. There are services that need to happen. How are they feeling likely versus how do we want them to feel?

Scale 215

Scale Underperforming Technical Team Sales Hiring Software Review 215

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Does one have to expand the product line to retain customers? First, what is continuous customer development? Loving our podcast content?

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

FEBRUARY 11, 2020

If you’re big enough to have sales and marketing, because I know some of you aren’t, they don’t always work together. It’s a new presentation he’s developing. First, you get product market fit, then you create predictable revenue, and then you scale. Anyway, skipping a step. Okay, maybe 96%.

Scale 189

Scale Outsourcing Services Revenue Outsourced Development 189

Sales Hacker

MAY 12, 2021

Don’t make the call about who you are, your company, and your product features. Leslie Venetz , New Business Development Director at Procurement Leaders says starting out on the right foot is critical. LeanData’s VP of Sales Development, Rob Simmons , uses Kaia , a new real-time conversational intelligence tool from Outreach.

Sales Enablement 76

Sales Enablement Sales Outsourced Development Technical Review 76

SmartKarrot

JANUARY 20, 2023

He/she will be focused on mentoring and coaching a team focused on client engagement, account planning and strategy, contract negotiation, and commercial business strategy. Collaborate with Sales leadership to drive high retention rates and growth. Govern and develop processes for risk management, OKRs, and customer feedback.

Customer Success 19

Customer Success Outsourced Development Payment Features Government 19