Sales Hacker

AUGUST 4, 2020

Years later, he’s got a thriving business that is not venture capital backed. Years later, he’s got a thriving business but one that is not venture capital backed. Sam Jacobs: Have you developed a process to answer that question of should you hire, should you fire? How do you evaluate talent?

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

SaaStr

AUGUST 19, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. Michiel Rauws (@michielrauws2): So, my question is, we’ve been scaling our SaaS business. We can scale accounts, when we get them, very well. And 75% of the team continuing business as usual. So much talk about downturn.

Scale 235

Scale Sales Hiring Scaling VP of Engineering 235

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Now, I’m a venture capital investor. I think that’s probably the fastest we’ve ever seen a company get to that scale. How long can this last?

Cloud 101

Cloud Scale AWS Machine Learning 101

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The main reason is that your customer acquisition costs are highly front-loaded.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

SaaStr

JANUARY 10, 2020

To date Bob has raised over $15m with Crossbeam from friends of the show including Andy @ Uncork, Matt @ Firstmark, Bill @ First Round and Matt @ Salesforce Ventures, to name a few. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Why is this?

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

SaaStr

AUGUST 12, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling and VC funding. You would take three to four years to deploy it for new investments, not follow-ons but new investments. And they’ve probably cut the amount they want to invest in the next 12 months by half to 66% because of the math.

Scale 213

Scale SaaS Payments Scaling SaaS 213

SaaStr

MAY 31, 2019

What does Parker do with regards to operational scaling that is unconventional but works? How can one prevent their customer support team from being a wall of protection for the product and eng team? Stripe recently announced their 5th office would be… “remote”, so how does Parker feel about the building of remote teams?

VP of Engineering 137

VP of Engineering Sales Hiring Scale Systems Review 137

SaaStr

MARCH 8, 2019

We were both in business school, and my aha was I was spending some time at a local venture capital firm helping with them just thinking about how do we grow these companies, saying, “What’s the plan? Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something.

Scale 109

Scale Sales Hiring Underperforming Technical Team Social Media 109

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 165

Scale Underperforming Technical Team Sales Hiring Branding 165

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Then trying to maintain that as we scale is always the challenge. How have the other two of you thought about building out your team?

VP of Engineering 279

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 279

SaaStr

JULY 12, 2022

Now, I just invest in SasS companies. You have to create a repeatable process if you’re going to scale up the sales team. The Number One Job of a VP Sales is Recruiting a Great Team. Your VP of Sales’ number one job is getting eight to 10 great people on you team. That’s my background.

Sales Hiring 274

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 274

Point Nine Land

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. The main reason is that your customer acquisition costs are highly front-loaded.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. And I’ve watched them fairly quickly scale, to soon they’ll be at 10 million in revenue. Enough venture capital can certainly bridge that gap. As they scaled, they radically changed how they did sales.

Scale 240

Scale Scaling Sales Hiring Enterprise 240

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I’m EJ Brown, Senior Content Strategist at FastSpring, we help SaaS and software companies scale around the world.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Jake is an interesting guy with a lot of really interesting ideas about brands and about scaling organizations. The 6sense account engagement platform, uncovers and analyzes buyer intent at scale. We’re on iTunes.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. Aileen Lee | Founder @ Cowboy Ventures. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years.

Investment 167

Investment Technical Review Part-Time VPE Development Team Review 167

Outseta

OCTOBER 15, 2018

Investment funds like Indie.VC Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. Wistia is certainly not the first tech company to suffer from over-scaling, but their story is both unique and illuminating for a number of reasons. of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Trint

NOVEMBER 23, 2020

I’d never been exposed to software developers and the mysterious world of coding. I was introduced to a team of software engineers who’d been working on tech that aligned audio and text so that you could follow it like karaoke. I remember saying to the team, “We just invented the future.” But numbers alone won’t get investment.

Branding 130

Branding Advertising Underperforming Technical Team VP of Engineering 130

Baremetrics

APRIL 16, 2021

Sweat equity and credit cards, personal lines of credit, direct cash investment into the business in the form of an equity stake or a related-party loan to the company, deferring cash-pay compensation. Future capital providers love to see that you’ve invested more than your time into your endeavor. Types of Capital.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

SaaStr

MARCH 8, 2019

We were both in business school, and my aha was I was spending some time at a local venture capital firm helping with them just thinking about how do we grow these companies, saying, “What’s the plan? Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something.

Scale 51

Scale Sales Hiring Underperforming Technical Team Social Media 51

Neil Patel

JANUARY 11, 2021

You can then use it to arrange for the required capital to launch your product or service. Follow this up by building your team and finding a location if you’re opening a physical store. After all, your customers would prefer more of a good thing and less of a bad thing. Solve a problem you identify. Online Crowdfunding.

Underperforming Technical Team 128

Underperforming Technical Team Business Sales Hiring Scale 128

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. We recently sat down with Maggie to chat about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Look for the team players.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

Chart Mogul

SEPTEMBER 15, 2023

5 Reasons I Hate the Rule of 40 by Mikael Johnsson, SaaS Nordic While not necessarily completely useless, I would strongly argue that R40 is a metric applicable to the world of PE and public markets investing and is not a good metric for assessing the quality of venture-stage companies.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

ProfitWell

DECEMBER 3, 2019

Do you gun straight for the glamour (and pressure) of venture capital investment? What about a venture capitalist who might be sympathetic to your mission? Going into the pursuit of funding without a plan can lead you nowhere—or, even worse, leave you saddled with a funding plan that’s bad for you and your business.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

SaaStr

MAY 27, 2020

I thought it was worth putting three trillion into perspective for you so you could get some sense of scale. I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year. When the future is predictable, people like to invest. So the market hates uncertainty.

Technical Review 206

Technical Review Payment Services Payment Methods Development Team Review 206

SaaStr

FEBRUARY 21, 2020

How does David think about scaling sales teams? Number two, you have a team of people that you’ve worked with before and some of whom will come along with you. David Skok: So I actually, I’m definitely a believer that it definitely gets easier and I think we see that in our venture investments too.

Scale 197

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 197

Sales Hacker

OCTOBER 13, 2020

Managing a technical team as a non-technical person [24:13]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Ryan has been building and scaling companies on the sales side for over 20 years.

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

Intercom, Inc.

MARCH 4, 2021

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. ” And because of my background in business solutions, business development, marketing, communications, education, I’m used to planning.

Outsourcing Services 151

Outsourcing Services Outsourced Development Business Scale 151

SaaStr

JULY 28, 2021

My marketing team wanted me to do the world’s most boring video. Bootstrapped because nobody in their right mind would have actually invested in us back then and took it up until 2014 as a bootstrapped company. You have to learn things like how do I scale my sales force? Venture capitals are playing a numbers game.

Startup 278

Startup CTO Hire Sales Hiring CTO Coach 278

Outseta

JANUARY 20, 2020

I was managing a team of 15 and the company had grown to about 140 employees. They were clearly property management and software development, and as someone that was hired to accelerate Buildium’s growth I immediately saw countless opportunities to grow the company by moving into new markets. We mostly succeeded. I’m proud of all that.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. Pietro Bezza | Managing Partner @ Connect Ventures. Emilie : Okay.

New CTO 152

New CTO Sales Hiring B2C CTO Hire 152

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded. If not now, then when?”

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

ProfitWell

DECEMBER 4, 2019

An existing SaaS customer spends more, on average, than a new customer, and are more than seven times more likely to churn (leave your business) to go to a competitor because of poor customer service than they are for a better product. Venture capitalists and angel investors are not the only routes to growing your business.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

NOVEMBER 13, 2020

394: Where is Venture Capital today? Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. You’ve spent almost your entire career in venture, back when an $800 million exit might be exciting, before any of this stuff was hot. And how do you hack it?

Sales Recruiting 175

Sales Recruiting Development Team Review Technical Review Sales Hiring 175