Andreessen Horowitz

OCTOBER 16, 2023

How can we operationalize a good decision process and decision hygiene into our teams and organizations? They begin by quickly covering common pitfalls in decision-making, then share specific tools not to do and to do, including how to operationalize good decision hygiene into teams. And we also aren’t time travelers.

Underperforming Technical Team 81

Underperforming Technical Team Investment Scale Sales Hiring 81

Andreessen Horowitz

OCTOBER 16, 2023

Bansal shares this and other key milestones and frameworks for company building in conversation with a16z general partner Peter Levine; enterprise deal team partner Satish Talluri (who was a director of product and growth operations there); and Sonal Chokshi. As for pricing, how do you know you’re not leaving value on the table?

Product Marketing 81

Product Marketing Scale Sales Hiring Sales Recruiting 81

Kellblog

AUGUST 13, 2019

Most investors will want you to have about a year in the seat before considering investing. Moreover, even if you are work-compatible, some Sales VPs like “travel with” their favorite VP of Marketing. Strategic “traveling” violations. “Pivot” is one of my favorite startup euphemisms.

Software Review 76

Software Review Startup Sales Hiring Software 76

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate.

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. But Dopple’s team took the opposite approach. But that’s not where they started. We started talking about, what is the ethos of the brand? What are the values of the brand?

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Neil Patel

SEPTEMBER 12, 2020

Do you want to start a simple blog documenting your travel adventures? Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone. Some teams may also respond much quicker than others. Who should use Wix?

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Unbounce

AUGUST 29, 2019

And while we considered illustrations, our design team ultimately decided to go in a different direction. As marketers trying to stand out in an increasingly competitive industry—is it bad for us to follow design trends? Is it worth a heavy investment in design to look different? what gives? And for us, that was brand.

Trends 111

Trends Software Review Development Team Review Technical Review 111

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 266

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 266

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Do you need to improve team communication? Check Slack. Online meetings?

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. Personally, our team has been holding back a little bit.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. We invest in companies that transform the way people work. We mostly do seed-stage investments and a little bit if Series A. I started Basis Set Ventures in 2017.

Technical Review 145

Technical Review Payment Methods Travel Development Team Review 145

SmartKarrot

JULY 18, 2022

Your customers need to be invested in your business. Develop your unique personality. Every CSM should develop a unique personality. As a brand, you need to develop an identity that focuses on customer health, customer loyalty, and customer satisfaction. This is why a liaison between sales and CS teams is important.

Customer Success 10

Customer Success Underperforming Technical Team Management Scale 10

Intercom, Inc.

FEBRUARY 4, 2021

Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. Quovo had focused on investment accounts and allowing you to programmatically interact with your investment accounts through third-party applications.

Payments 147

Payments SaaS Payments Banking Underperforming Technical Team 147

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work?

Sales Hiring 195

Sales Hiring Sales Recruiting Scale Technical Advisors 195

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. And we thought, who better to ask than those that chose to invest in us along the way.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

NOVEMBER 14, 2019

If your SaaS business has a sales team, there’s no way to grow 100% year-over-year without also growing your sales leadership. Knowing the common pitfalls won’t stop you or your team from making them, but it will help build the most important skill any manager can have: resiliency. Want to see more content like this? Overwhelmed.

Scale 165

Scale Sales Hiring Scaling Underperforming Technical Team 165

Sales Hacker

AUGUST 18, 2020

If you missed episode 122, check it out here: Tips for Building a Diverse Team of High-Quality Salespeople with Wesley Ulysse. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement and help carry the load to help keep your team doing what they do best, winning. We’re on iTunes.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

SaaStr

MAY 27, 2020

Anyone who studied economics will know when supply greatly exceeds demand, prices drop. Many of you may have noticed this past week, actually oil future prices went negative. When the future is predictable, people like to invest. Deflation is when prices are dropping, that could be prices of real estate.

Technical Review 195

Technical Review Payment Services Payment Methods Development Team Review 195

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Des: Right, you’ll invest the time. Is it memory foam?

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, .

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What were Karen’s biggest takeaways from seeing the hyper-scaling at Box?

Scale 173

Scale Underperforming Technical Team Investment Sales Hiring 173

Sales Hacker

MAY 20, 2021

You need to measure and repeat so you and your sales team only put effort into promising prospects abroad. Let’s explore the mathematical process the sales outsourcing team at Sales Force Europe takes both on behalf of our clients and in our own lead generation and international sales strategy. Develop a focused sales approach.

Scale 90

Scale Metrics Outsourcing Services Sales Recruiting 90

SaaStr

NOVEMBER 13, 2020

Interesting for a couple reasons, but Sunil’s been investing in cloud internet since before almost anybody. So, not that many people have started so early in the career, so long in the space, and great investments that we know like Datadog and Fastly, and good at it. GP and founder of Amplify Partners. Jason Lemkin: Crazy.

Sales Recruiting 168

Sales Recruiting Development Team Review Technical Review Sales Hiring 168

Baremetrics

JULY 25, 2019

Because of its immense impact on warfare and commerce, weather forecasting has commanded significant research and development focus since the 1980’s, second only to cryptography in global consumption of compute cycles. It feels hotter outside than yesterday” : “Our sales team has more momentum than last month.” Yes and no.

Forecasting 88

Forecasting Scale Sales Hiring SaaS 88

SaaStr

JULY 1, 2020

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Sam will have a lot of interesting perspectives on how he manages his team through these times. Travel is a challenging part of the industry today.

Merchant Services 180

Merchant Services Scale Sales Recruiting Sales 180

Sales Hacker

JUNE 30, 2020

The process for developing a new habit [13:08]. Sales teams have had to quickly adapt to a new normal. It can help your sales teams increase their pipeline win rates and deal sizes. It is really a mandatory must-have part of your toolkit if you’re managing any kind of sales team at scale. Show Agenda and Timestamps.

Underperforming Technical Team 77

Underperforming Technical Team Scale Artificial Intelligence Travel 77

SaaStr

DECEMBER 10, 2019

We grew our team by 50% this year, continuing to grow. So I think like anything it’s been good and bad. We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. And I think our team has done that too. Tina Hsiao : Yeah.

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135

ProfitWell

SEPTEMBER 20, 2019

CMO at HubSpot when it grew to a billion-dollar business, he is now CEO of business travel site Lola. Through working with a multitude of companies in some of their biggest growth phases, Volpe has developed a series of keen insights into what strategies make a company blossom. That's not a bad thing. Then the cycle repeats.

Software Review 45

Software Review Advertising Underperforming Technical Team Social Media 45

OpenView Labs

MAY 29, 2020

The current recession devastated a few industries, like hospitality and travel, virtually overnight. And when I say marketing, I don’t just mean advertising and promotion, but the full range of marketing considerations including the customer, product and price. I could get full price by deferring payments by just a few months.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

Sixteen Ventures

DECEMBER 31, 2019

I’ve been lucky enough to not only be a part of that evolution, but through my blood, sweat, tears, and travel, I’ve been driving that evolution. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Stretch vs. Bad-Fit Customers. What Customer Success is NOT.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Sales Hacker

AUGUST 25, 2020

But Sapper Consulting has built REGIE to keep the promise of sales enablement and keep your team doing what they do best, which is winning. REGIE uses your targeting to inform your campaigns and decreases the time your team spends creating campaigns because that’s a pain in the ass. And then, moved into leadership.

Management 72

Management Sales Recruiting Sales Hiring Development Team Review 72

SaaStr

AUGUST 19, 2020

The second is really how to think about your crew, really, how to take care of your crew, how to up-level your crew, how to invest in them, how to listen and engage them, and then also how to think about your extended crew. ” And then we debated like how across the leadership team to say, “Hey, can we afford this or not?”

Scale 258

Scale Underperforming Technical Team Sales Hiring Leadership 258

SaaStr

JULY 10, 2020

The second is really the how to think about your crew, really, how to take care of your crew, how to up-level your crew, how to invest in them, how to listen and engage them, and then also how to think about your extended crew. ” And invest your team’s time and energy to say, “Hey, if this, then that.

Scale 189

Scale Sales Hiring Pricing Sales Recruiting 189

SaaStr

OCTOBER 4, 2019

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * What changes? * Missed the session?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121