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Mastering Partner Marketing: What NOT to Do and How to Excel with Drata CMO Sydney Sloan

SaaStr

Pick your strategies, invest in them, and start tiering. They go through their onboarding programs and know the policies. Customers should be in onboarding campaigns, and once they’ve reached a usage goal, they should be moved into another campaign. You can’t drop in every six months, schmooze, and disappear. It won’t work.

AWS 204
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The Top 10 Valuize Content Of 2023

Valuize Consulting

But, with a strategic blend of people, technology and processes for your Digital Customer Success program, you can create operational efficiencies that elevate your customer experience. Watch Webinar 5. Play Episode 6. Watch Webinar 9. Play Episode 10.

Scale 52
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The Top 5 Scale-Up Mistakes for Startups with Dave Kellogg, Balderton Capital Executive-In-Residence (Pod 574 + Video)

SaaStr

profile/background, hiring criteria, onboarding) and then apply a standard process (tools and ongoing training, sales process and methodology) that leads to a standard output (productivity and attainment). As your business grows, stakeholders and your investment team will want to generate ideas to help you succeed.

Scale 191
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Driving new revenue: how real-time support improves conversion

Intercom, Inc.

At Intercom, we have learned that investing in real-time support, with response times under 5 minutes, can actually turn customer support into a revenue driver. We specifically wanted to focus on the sign-up, trial and onboarding stages of our new customers’ journey, when they needed support the most. Customers who are happier.

Revenue 213
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Example of Strategic Initiatives: What They Are, How To Develop and Execute Them?

User Pilot

They may involve cost-cutting measures, investments in research and development to enhance existing products and services, or improvements in operational efficiency. Implement tooltips to drive feature discovery You can use tooltips as a simple and highly effective customer onboarding strategy. Initiative example #1.

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Unlocking Revenue Growth with Segmentation

Chart Mogul

It’s clear that the investment in content marketing and SEO is really paying off for us. A self-serve or product-led motion can play a crucial role in enhancing the customer experience, driving growth, and optimizing operational efficiency. Here I’ve added a marketing channel custom attribute to each customer record.

Revenue 52
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Achieving Customer Success Maturity: Focus Areas, Pitfalls, and Warning Signs

ChurnZero

Chasing the wrong priorities and investments can quickly snowball and compound over time, resulting in stunted progress and flatline growth. That’s why it’s essential to invest in the people, processes, and technologies that create the most value for your customers and your organization. Warning Sign to Level Up.