Neil Patel

OCTOBER 23, 2020

They bring specialized depth and focus into the service offering , which allows them to see potential issues that can be missed by others as well as provide creative ways to implement solutions. You can enlist the services of a marketing agency that specializes in video marketing or maybe graphic designing to achieve this goal.

Outsourcing Services 112

Outsourcing Services Sales Hiring Outsourced Development Marketing 112

SaaStr

OCTOBER 25, 2023

In this interview, David Sacks talks about how 70-80% of investor time is spent looking at AI. If you outsource your content to some crappy agency that recycles ChatGPT, your content marketing will fail. Back in the day, PLG was called self-service or viral. Develop a playbook. Should you sprinkle it in to compete?

Scale 241

Scale Sales Hiring AI Sales Recruiting 241

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. For example, we heard a variety of answers to the “build vs. buy” question from our interviews. What do enterprise buyers in healthcare care about most when evaluating AI products? Transparency is critical.

Healthcare 99

Healthcare AI Payments Enterprise 99

Intercom, Inc.

JULY 2, 2020

Companies did everything they could to minimize costs, from outsourcing frontline teams, to implementing needlessly complex phone trees, to simply making customers wait to hear back. . NewVoiceMedia (now Vonage) estimates businesses lose $62 billion every year as the result of bad customer service. The evolution of customer support.

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

Andreessen Horowitz

APRIL 29, 2024

Or if you’ve raised a warehouse, you can now fund and originate loans that will be repaid by a financing partner. For this article, we interviewed multiple lenders to glean their guidance and insights. Certain software and services providers have the ability to do all 3; other times the roles are divided. What happens now?

Payment Services 81

Payment Services Payment Solutions Development Team Review Outsourcing Services 81

SaaSX

FEBRUARY 26, 2020

So to combat this feeling (but, really, to maximize resources for greater ROI), companies sometimes turn to a partner for help with the heavy lifting. These partners shoulder some of the burden of sales, creating separate selling “channels” that expand a product’s reach. All channel partnerships welcome!). We’ve got you. .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Baremetrics

AUGUST 29, 2021

If you’re not sure who could benefit from your services yet, casting a wide net and targeting a broad market is one path towards identifying them. This process is quite inefficient, however, and you might find yourself spending a lot of time, effort, and development money on customers who, in the long run, will do little to help you grow.

Outsourcing Services 124

Outsourcing Services Startup Interviewing Outsourced Development 124

Intercom, Inc.

APRIL 19, 2018

I started at Amazon before they had Amazon Web Services (AWS) so I was lucky enough to see AWS born out of the guts of all of the great operations work done for the amazon.com retail website. You can think of them beginning from very base infrastructural technologies, and in our case we’re betting exclusively on AWS as a cloud vendor.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

User Pilot

FEBRUARY 22, 2024

To build a customer communication strategy, you’ll need to create user personas , build consistent brand messaging , develop channel-specific strategies, and set up omnichannel communication capabilities. Improve customer communication by training your customer service team. Leverage AI to improve your microcopies.

Communication 93

Communication Outsourcing Services Strategy Payment Solutions 93

User Pilot

APRIL 25, 2024

Through the common practice of conducting market research, companies gather essential information that enables them to make informed decisions and develop products that resonate with consumers. This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

Intercom, Inc.

MARCH 4, 2021

I’m self-taught with coding, and I have a great connection with youth, so I was lucky enough to get a contract in the New York City public schools on an afterschool basis. At that time, I had my own full-time business in contracting. I lost that contract.” So, they started losing dozens of contracts.

Outsourcing Services 151

Outsourcing Services Outsourced Development Business Scale 151

OpenView Labs

APRIL 29, 2021

OpenView, Work-Bench , Primary Venture Partners , and Lerer Hippeau just hosted the fourth and final session of SaaS Growth Camp—a series for the firms’ portfolio companies tailored to the complex ideas behind SaaS growth and go-to-market strategies. This is a recap of OpenView Talent Partner Steve Melia’s workshop. . Time is valuable.

Sales Recruiting 81

Sales Recruiting Outsourcing Services Sales Hiring Scale 81

SaaStr

FEBRUARY 11, 2020

It’s a new presentation he’s developing. There was a $40 billion dollar investment in a services company. I think it was somewhere in the Midwest, IT services, and they were growing, made 10% a year. If you have two SDRs, sales development reps, you need … outbound will not work without dedicated people to it.

Scale 189

Scale Outsourcing Services Revenue Outsourced Development 189

Audacix

AUGUST 11, 2023

Table Of Contents India's Digital Personal Data Protection Bill, 2023, (DPDPB) is going to force IT decision makers like you to completely rethink how your organisation collects, processes, stores and secures customer, vendor, employee and partner data. Allow easy consent withdrawal and review. Provide adequate resources and training.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

Neil Patel

SEPTEMBER 10, 2020

If you’re working with journalists, partners, or influencers, you’ll need an agency that can provide you with on-time and in-budget content delivery. Their content development keeps you, the client, ahead of your competitors. That’s why 84 percent of marketers outsource their content creation activities.

Content Marketing 145

Content Marketing Outsourcing Services Technical Review Marketing 145

Sales Hacker

JUNE 4, 2018

When it comes to choosing a romantic partner, we often let our gut instincts take over. Outsourcing sales is a great example of how this can work out in your favor. As an example, if you are located in the region where certain services are not available yet, hiring remotely might be the only option to get those specialists.

Outsourcing Services 45

Outsourcing Services Sales Hiring Outsourced Development Business 45

SaaStr

JULY 29, 2020

So we build a service that does cybersecurity global performance or liability for any internet property. And in these last 10 years, we have 26 million internet properties that use our service on any given day. So huge scale, we stop about 15 billion cyberattacks daily on behalf of those 26 million internet properties.

Sales Hiring 170

Sales Hiring Outsourcing Services Scale Sales Recruiting 170

Intercom, Inc.

DECEMBER 21, 2021

Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. In this episode of Inside Intercom, our Director of Brand Marketing Sarah Tran had the honour of sitting down with Amanda for a chat about how governments can leverage technology to build better services and empower its citizens.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

APRIL 7, 2022

At our inaugural Saastr Europa in Paris in 2018, Sequoia (then Accel) Partner Luciana Lixandru and UiPath CMO Bobby Patrick discussed what breaks when your business goes into hypergrowth mode (hint: pretty much everything). 2005: Started as a tech outsourcing company. Check out the full video and transcript below! UIPath History.

Sales Hiring 256

Sales Hiring Scale Sales Recruiting Outsourcing Services 256

SaaStr

JANUARY 21, 2020

We’re going to move into things like learning and development, L&D, building on great career pathing and getting that compensation right and I’ll give you a preview. My velocity lane, PatientPop’s SMB SaaS, eight units a month, $13,500 contract. Do they peel the onion back during the interview?

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale Sales 258

FastSpring

JANUARY 8, 2019

A type of performance-based marketing in which a business rewards partners (also known as affiliates) for each visitor or customer brought by the affiliate’s marketing efforts. A marketing concept where a business offers several related products or services and sells them as one package solution, often at a reduced price. Cross-sell.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

Kraftblick

AUGUST 19, 2020

First, how to grow a new service in an environment full of star platforms such as Shopify, Wix, Leadpages, Tilda? Currently I work with 5 developers: 4 of them work full-time, one part-time. I am not a coder, and I am engaged in marketing, seeking new employees, and developing a business. AdPage is a landing page builder.

Social Media 98

Social Media Outsourcing Services Outsourced Development Software Review 98

Point Nine Land

MARCH 7, 2019

Best regards Christoph Let me also add what Ola, our Operating Partner , had to add: Hi XXXXX, I second everything Christoph mentioned. Contract reviews with big clients, compliance matters, any type of changes of law, tax audits, dealing with advisors, etc. Happy to talk to the candidate(s)! So, when is the right time to hire a CFO?

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Now, without further ado, let’s listen to this interview with Brendan Kamm. Where’s the software development coming from?

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

Sales Hacker

JANUARY 13, 2021

It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas. Resell arrangements are usually made with channel partners, consultants, and solution providers.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

Natalia Luneva

DECEMBER 3, 2020

Today I interview Sarah Hatter and we talk about creating an excellent customer support experience for your SaaS product. . If you do not have the resources to really focus on customer support right now but you know that it is something you really need to focus on, you can outsource it to several companies that will write it for you.

Customer Support 91

Customer Support Technical Advisors Outsourcing Services SaaS 91

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Below, we’ve shared the transcript of Harry’s interview with Bob. Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

JUNE 7, 2019

Finally, before that, Amit was the Founder & CEO @ SparkThis, an outsourced marketing and sales service for cloud companies. Below, we’ve shared the full transcript of Harry’s interview with Amit Bendov. I was fascinated by computer and software and had a short stint actually developing and writing code. Amit Bendov.

Outsourced Development 130

Outsourced Development Outsourcing Services Sales Hiring Scale 130

SaaStr

AUGUST 6, 2020

Below, we’ve shared the transcript of Harry’s interview with Chen. I’ll just run it as a project for these two companies and gradually develop it. I was sitting with these two founders, exploring their pains, starting to develop mock-ups and MVPs, getting feedback, adjusting the MVPs, developing it, solving programming problems.

Sales Hiring 228

Sales Hiring Payment Services Payment Solutions SaaS Payments 228

Intercom, Inc.

FEBRUARY 1, 2018

I recently hosted Rachel on our podcast to learn why Slack needed to invest in growth marketing, what her team prioritized first, how they’ve partnered with Slack’s rapidly scaling sales team, and more. Below is a lightly edited transcript of our interview. These people were describing exactly what I had been through.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

SaaStr

MAY 15, 2020

Below, we’ve shared the transcript of Harry’s interview with Bridget or you can jump to the transcript of Michelle’s podcast. Transcript of Harry’s interview with Bridget: Harry Stebbings: Hello, and welcome back to the official SaaStr podcast with me, Harry Stebbings. Harry Stebbings. Bridget Gleason. Michelle Zatlyn.

Sales Hiring 192

Sales Hiring Scale Technical Review Outsourcing Services 192

SaaStr

JULY 5, 2021

There can be many functions you either outsource or honestly just not do at all. The great thing is that the number of vendors that you can choose from, these API software vendors, et cetera, has been growing exponentially. The number one skill to have over the next 20 years is the ability to select and manage vendors.

Part-Time VPE 254

Part-Time VPE Sales Hiring Underperforming Technical Team Outsourcing Services 254

Sales Hacker

NOVEMBER 19, 2018

This week on the Sales Hacker podcast , we interview Rob Lopez , SVP of Sales at Justworks , one of the fastest growing businesses focused on HR including payroll, benefits and the like. Using conversations with customers to inform the development of the sales playbook. The benefits of a career in finance on evaluating companies.

Finance 59

Finance Sales Hiring Scale Outsourcing Services 59

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium. Anything deemed Non-Strategic but Critical should be outsourced.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Sales Hacker

JUNE 27, 2019

That’s why one of the most important things you can do is to make sure you’ve firmly established your vision and mission — and can articulate it in a compelling way during interviews (including examples of how to back it up). Revenue won’t be coming in right away and you’ll have to pay salaries as your new hire develops the sales function!

Sales Hiring 66

Sales Hiring Sales Recruiting Scale SMB 66

SaaStr

AUGUST 15, 2020

Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. We’ve got everything from self-service all the way up to the enterprise. I mean, New Relic and Algolia, we’re very focused on the developer. So honestly, a lot of developers don’t want to speak to a human.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

Sales Hacker

AUGUST 4, 2020

Now, without further ado, let’s listen to this interview with Matt Rizzetta. Sam Jacobs: Have you developed a process to answer that question of should you hire, should you fire? I mean, we ran our business as a services business for 10 years, obviously with an eye toward the P&L as you should, in some cases.

Scale 106

Scale Sales Hiring Sales Recruiting Outsourcing Services 106