User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Employee satisfaction score : Satisfaction and engagement among employees are typically measured through anonymous employee surveys and one-on-one interviews. Average salary: $95,566/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JUNE 6, 2023

Funnel analysis allows teams to optimize conversions at the key stages of their journey, like the sign-up process or onboarding. Software developers benefit from product data by gaining insights into how the product is performing. For example, you could look at how users progress through an onboarding flow.

Data 78

Data User Experience Churn Retention 78

User Pilot

MARCH 27, 2023

This reduces the effectiveness of surveys or customer interviews for getting behavioral insights. Software developers can use product analytics to optimize their technical performance. Tracking their progress helps you tweak the onboarding process to make sure they don’t miss it.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. I’ll often start interviews with a simple “What’s your why?”, I’ll never forget the ERP provider who snickered as they installed their software.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

User Pilot

MAY 1, 2021

collecting and analyzing VoC data, helps your Customer Success team improve the user onboarding process. collect VoC data outside the app with customer interviews, online surveys, social media listening, product reviews, customer website behavior. 1 Collect VoC data with customer interviews. User Segmentation in Userpilot. #2

Data 52

Data Social Media Technical Review Interviewing 52

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer. Inflection points.

B2C 118

B2C B2B Scale Strategy 118

User Pilot

JANUARY 29, 2023

Clearly define the responsibilities of agile team members, especially when transitioning from Waterfall development. Take part in regular user interviews to validate product ideas and collect qualitative feedback. Hold regular user discovery interviews User interviews are another great way to collect qualitative user feedback.

Management 98

Management Software Review Technical Review Benchmarks 98

User Pilot

APRIL 7, 2024

Conduct user interviews or focus groups : Understand how users feel about the challenges they face or the solution you offer to access hidden customer insights. For example, after asking, “How helpful did you find the product onboarding?” Build user onboarding checklists with Userpilot.

Management 40

Management Software Review SaaS Technical Review 40

Frontegg

FEBRUARY 22, 2022

We had the privilege of interviewing the CEO, Oren Toledano. Interview with Oren Toledano, CEO, Swimm. First of all, I want to thank Frontegg for the opportunity to do this interview together. Still, the question was how to empower the onboarding process with tools, knowledge, guidance, and ultimately independence.

Development 124

Development Innovation Interviewing Cybersecurity 124

User Pilot

JANUARY 14, 2024

Technical roles – for those aiming to work in tech companies, experience in software development, engineering, or IT can provide a deep understanding of the technical challenges and processes involved in product development. A modal inviting customers for an interview.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

User Pilot

APRIL 11, 2023

This in-depth visualization will help you develop a robust understanding of your customer goals, touchpoints, pain points , and opportunities for improvement. Gather data from many sources: surveys , interviews, analytics, heat maps , and session recordings are just a few options at your disposal. Customer interviews What is this?

Strategy 97

Strategy Interviewing Development User Experience 97

User Pilot

SEPTEMBER 25, 2023

HCD is a popular methodology that finds expression in various fields, including product design, software development, and user experience (UX) design. This often involves conducting user research, interviews, surveys, and observing user behaviors. to develop potential solutions. Asana’s appreciation GIFs.

ChatGPT 102

ChatGPT SaaS User Experience Onboarding 102

User Pilot

JANUARY 8, 2024

Code-free UI patterns : Using our code-free user interface patterns, you can build engagement flows like guided onboarding, contextual tooltips, or feature release modals. Adobe Illustrator – Best for designing product visuals and graphics Adobe Illustrator is a vector-based graphic design software developed by Adobe Inc.

Sales Recruiting 52

Sales Recruiting User Experience Pricing Trends 52

SaaStr

OCTOBER 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Paul. Because, you’re not getting as much of that by bumping into someone in the hallway outside the interview room, going, “Hey, can you ask about this thing? Something I ever thought I’d be saying in a podcast interview. Harry Stebbings.

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

Frontegg

JULY 24, 2022

From this set, we manually filtered out companies that are not offering a product, e.g. venture capitalists, software-development shops, etc. Our team explored their website, social media channels, press releases, founder interviews, and other publications to make sure the classification is accurate.

Healthcare 45

Healthcare Enterprise readiness B2C B2B 45

Point Nine Land

OCTOBER 22, 2019

Jack had a background in software development and Rian was working as an IT manager at Gowling, Canada’s largest law firm. Up until this point, Jack and Rian had been dividing up all the tasks between them, including software development, sales, and customer service. The two were looking to launch a startup together.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SmartKarrot

JANUARY 18, 2022

is an Indian software development company headquartered in Chennai. The services provided by Zoho include Zoho CRM, inventory management, mobile application development, project time tracking, collaborative client portal, and more. The platform can be used to develop interactive manuals for their websites.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

MAY 7, 2019

I will interview and ask a lot of questions that have nothing to do with work. We were really lucky in that we have pretty much opposite backgrounds and are best friends, but Erica is a neuroscientist, software developer. That’s definitely been a common theme of everyone at Modern Health. Alyson F.: Yeah, I would love to.

Scale 114

Scale Scaling Sales Hiring Underperforming Technical Team 114

Point Nine Land

APRIL 21, 2021

As interviewing 100 applicants can be quite draining, I recommend the following process: 1. A quick HR interview 2. Invite the candidate to a face-to-face or a Zoom interview. Culture fit interview. You just revamped the onboarding experience. A written assignment with 4 tasks: A feature task.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

SaaStr

OCTOBER 30, 2020

Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms. Below, we’ve shared the transcript of Harry’s interview with Randy. Before VenturePact Randy held roles at Ampush and then on the investor side at Silver Lake. Harry Stebbings.

Scale 195

Scale Sales Hiring Marketplace as a Service Mobile 195