SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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New CTO Sales Hiring B2C CTO Hire 164

Teamgate

JUNE 11, 2025

By combining logs, metrics, and traces, Middleware offers actionable insights into API performance. Developers can set business-critical metrics and receive immediate alerts whenever an API call fails. Real-Time Monitoring and Alerts Uptrace delivers unified real-time monitoring by integrating traces, metrics, and logs.

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Scale Payment Solutions SaaS Payments Payments 52

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Panintelligence

JUNE 7, 2024

In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. Make sure the key stakeholders are involved in the definition of those metrics. Ken: measuring the wrong thing.

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CTO Hire SaaS Business Underperforming Technical Team 98

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” This post will guide you through 10 innovative pricing plays you should consider, along with high-profile examples of companies who are testing them. Nudging Customers with Behavioral Tactics.

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Pricing SaaS Payments Payments SaaS 138

OPEXEngine

FEBRUARY 13, 2020

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Product Officer.

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Part-Time CTO CTO CTO Hire Management 69

Sales Hacker

NOVEMBER 22, 2017

It may not reflect immediately on top line figures, but their follow through moves the needle on other metrics — productivity, discovery of new tools or techniques, and sharpened selling skills — any one of which will eventually translate to higher performance and attained goals. The sooner you close, the better your metrics.

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SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? Because, on the one hand it’s exciting, and what I see a lot today is founders often bond with a new partner. If I get picked, do I want the more experienced partner, the new partner?

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Sales Recruiting Development Team Review Technical Review Sales Hiring 196

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. In the last two years there have been so many new services around security, around machine learning that literally did not exist. Just two years ago what type of services you had.

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Cloud Scale Trends Machine Learning 173

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

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Casey Accidental

FEBRUARY 8, 2022

Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Advanced Growth Strategy.

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CTO Coach CTO Hire New CTO Scale 52

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™. Financial KPIs.

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Outsourcing Services Technical Review CTO Coach Software Review 59

Andreessen Horowitz

SEPTEMBER 25, 2023

Microsoft CTO Kevin Scott, in conversation with a16z’s Bob Swan, explains how AI copilots are keeping developers longer in a flow state and why AI copilots more broadly could be the start of an industrial revolution for knowledge work. [00:59] Find more content from our AI Revolution series on www.a16z.com/AIRevolution.

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AI Azure New CTO Software Development 98

Sales Hacker

JUNE 12, 2020

Find innovators (10:36). ? Identify who your innovators are, seek out those innovators. Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? Find innovators (10:36). Map the status quo (11:30). ?

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Enterprise CTO Hire Startup Technical Cofounder 79

BetterCloud

JUNE 4, 2019

Like a kingdom ruled by an absolute monarchy, our great IT leader, the CTO, could deploy rules that would govern the perimeter of our castle. As technology has evolved, we embrace innovation. We must implement new ways to provide protection so we can embrace the cloud with minimal risk to the kingdom. It was easy once.

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New CTO Cloud Government CTO 49

Frontegg

NOVEMBER 4, 2021

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Sam’s growth team at OpenView is helping dozens of companies to elevate their conversion and retention metrics today. #8 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). 5 – Keiran Flanagan.

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Social Media CTO Coach Technical Review New CTO 52

Audacix

MAY 23, 2018

Below are the top four key quality assurance areas that every CIO & CTO (and equivalents) are concentrating on over the short to medium term: 1. t" moments the day after a new patch or version is applied throughout your system. You should not accept testing programs that test only the convenient things and result in "oh s!#t"

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Chargify

OCTOBER 4, 2017

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Robert Kern, CTO & Co-Founder, PredictHQ.

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Payment Features Subscription Merchant Services SaaS Payments 51

SaaStr

FEBRUARY 5, 2025

The key takeaway is that full automation is the new expectation, and it takes time and resources to build, but the cost will go down with advancements in technology and infrastructure. The models used by the company are changed often, with different steps having different models, and the team tests something new every week.

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New CTO CTO Artificial Intelligence Technical Review 167

Natalia Luneva

APRIL 30, 2021

SaaS Community Marketing: 13 stories from software companies Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. #1 Our community is the best way for us to inform our customers about upcoming updates and new features. We have received over 2.6k

Marketing 40

Marketing Social Media SaaS New CTO 40

ProfitWell

OCTOBER 1, 2019

A strong people strategy can create a noticeable competitive advantage by marrying culture, innovation, leadership, and inclusiveness. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Mistake 8) Focusing solely on growing profits, not people.

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Company Culture Sales Recruiting Scale Sales Hiring 40

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

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Payment Methods Merchant Services Scale Payments 266

SmartKarrot

FEBRUARY 16, 2022

Known for his innovative writing style, Alex is credited for making Groove a successful company. Ben Murray is a Certified Public Accountant whose passion for SaaS metrics, financial performance, subscription economy, forecasting, and SaaS operations drove him to kick start blogging on the same. Alex Turnbull. Alexander Theuma.

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VP of Engineering Scale SaaS Venture Capital 10

SaaStr

MAY 27, 2024

Investors should immediately engage with the CTO to assess their technical capabilities and potential, as great CTOs can demonstrate their exceptional skills quickly. The Qualities of Great CTOs (00:15:54) To identify great CTOs, it may take interviewing 20 candidates.

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CTO Hire Development Team Review Software Review Technical Review 282

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

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Scale Enterprise Scaling Sales Hiring 210

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia.

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Scale Scaling CTO Hire Part-Time VPE 148

SaaStr

MAY 2, 2019

Jonathan : And so the people that you’re looking for, you wanted them to resonate with that idea that you already have this amount of money in revenue as opposed to looking for other metrics that they might be interested in for a start-up? Vlad: So what’s the new reality? So we needed to kind of get the new mindset going.

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Scale Business Sales Hiring CTO Hire 183

SaaStr

FEBRUARY 28, 2020

311: Karl Sun is the Founder & CEO @ Lucidchart, a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl think about working with recruiters?

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Sales Hiring Scale CTO Hire CTO Coach 229

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? So the external one is, the metrics bore out that we have made the right decision here. People are struggling ,as well as organizations, obviously, but they’re also super willing and keen to try new things to improve how they work.

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CTO Coach Sales Hiring CTO Hire Software Review 197

Sales Hacker

MARCH 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Cassie Young is a General Partner at Primary Venture Partners, a $1B AUM early-stage venture capital firm in New York that has backed category-defining companies such as Chief, Alma, K Health, Latch, Alloy, Dandy and Vestwell.

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Scale Technical Advisors Sales Hiring Technical Review 76

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We add human touches to as many things as possible, and then we innovate and listen to our employees, at scale, and the results, I think, speak for themselves.

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Part-Time CTO CTO Hire CTO Coach CTO 284

Sales Hacker

NOVEMBER 3, 2017

The New Sales is about Relationships. Jensen Harris, CTO of Textio, described just how broad this reaches. “If So as salespeople, we have to prepare for — and embrace — this new normal. How Pirates, Dreamers and Innovators Create and Dominate Markets with Al Ramadan. Or are you creating a new aisle altogether?

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Sales New CTO CTO AI 103

Sales Hacker

FEBRUARY 4, 2025

So you guys are open up a new chapter down there. Casey Woo: Yeah, I, I have a thing where when I start a new CFO role, I sit down the entire team and I think one, one of the most important things for leadership is setting the mindset and the, and the tone. You are the customer service representative for our CRO, our CTO.

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