Tom Tunguz

JULY 8, 2020

This modern architecture for data analysis, operational metrics, and machine learning enables companies to process data in new ways. Werner Vogels, CTO of Amazon wrote about how Amazon uses cloud data lakes to operate their business. Cloud Data Lakes are a trend we’ve been excited about for a long time at Redpoint.

Data Analysis 242

Data Analysis Cloud Data Scaling 242

SaaStr

MAY 19, 2023

Don’t use “quarterly MRR”or other weird metrics. Another month of progress, another set of new customers, etc. Share up front why your first CTO left. Generic cold outreach will fail. #4. Don’t fudge the financials. Don’t count deals that haven’t closed as revenue. Don’t combine two months into one. Show the opposite.

New CTO 261

New CTO CTO Banking Cloud 261

SaaStr

SEPTEMBER 17, 2020

One of the first things that stood out at the time was JFrog’s highly efficient financial metrics. If the PLG strategy is implemented well with a quick time to value, the cost of acquiring new customers and upselling the customers provides for a very efficient business model.”.

New CTO 214

New CTO CTO Benchmarks Consulting 214

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position.

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

Valuize Consulting

OCTOBER 7, 2021

You Just Need An Effective Customer Success Metric To Prove It. In contrast, newer functions like Customer Success don’t have a standard set of metrics that can be used to easily showcase the ROI. NDR Efficiency: The New Customer Success Economics. Customer Success Is A Growth Engine. What are your CSM ratios?

Customer Success 52

Customer Success New CTO Scale Headcount 52

Chart Mogul

JULY 9, 2018

Sergei Anikin, CTO, Pipedrive. A best practice would be to include the metric name and segment so it’s clear what’s being measured. After you’ve saved your chart, you’ll see it added to a new section of your Charts sidebar called Custom charts. Related posts: New visualizations – bar charts, stacked charts & more!

New CTO 45

New CTO CTO Metrics Churn 45

Frontegg

FEBRUARY 15, 2022

Aviad Mizrachi, co-founder and CTO at Frontegg and Dotan Horovits, Technology Evangelist at Logz.io, converged to discuss the crucial SaaS Observability aspect. This data can come from product usage patterns or metrics generated via the infrastructure. Every new feature is like a mini-release for companies. Here’s a quick recap.

SaaS 98

SaaS New CTO CTO Metrics 98

Frontegg

JANUARY 27, 2022

We have shortlisted five important use cases, where they can enhance your conversion rates and customer satisfaction metrics. One such example is automatically shooting up an onboarding video for new customers. But the good news is that all cross-department actions can be automated with Webhooks. Let’s get started.

New CTO 98

New CTO SaaS Payment Features CTO 98

Natalia Luneva

NOVEMBER 11, 2020

She is currently on the verge of starting a new FinTech startup which will be her fifth but she has built close to 100 startups for other people over the years. Leadership is more of a soft skill than a hard skill so defining metrics around leadership can be difficult. How Cynthia came up with the idea of a startup incubator.

CTO Coach 52

CTO Coach New CTO Leadership CTO 52

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

New CTO 262

New CTO Scale Sales Hiring AWS 262

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

Underperforming Technical Team 187

Underperforming Technical Team Outsourced Development Development Part-Time VPE 187

SaaStr

NOVEMBER 11, 2022

Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. And the best CTO I know in the world is the CEO. Then I was the CTO at another YC company, Standard Treasury, acquired by Silicon Valley Bank. But they got bought by Silicon Valley Bank.

Outsourcing Services 192

Outsourcing Services Banking CTO Hire New CTO 192

Baremetrics

DECEMBER 7, 2023

The main benefits of categorizing your SaaS company’s expenses are more accurate metrics and forecasts, and getting a better understanding of your company’s overall spending. What’s their new CAC Payback Time? New Gross Margins? While not a GAAP-metric, it’s widely adopted and understood (examples here , here and here ).

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™. Financial KPIs.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

Casey Accidental

FEBRUARY 8, 2022

Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new). Harsh Sinha , CTO at Wise, formerly PayPal, Ebay.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

OPEXEngine

JANUARY 4, 2022

It’s the kind of notoriety that is leading to a wave of consumption pricing for new software companies and causing established companies to consider whether they too should switch to a usage-based model. What use metrics really link to the way your customers get value from your solution? How will your customers feel about that?

Pricing 52

Pricing New CTO CTO Metrics 52

OPEXEngine

FEBRUARY 13, 2020

The siloed management structure paralleled the key components of Operating Expense, making it easy to report backward-looking Income Statement expenses and recognized revenues, but not cross-functional customer and product lifecycle metrics, critical to managing a SaaS company. Chief Product Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98

Andreessen Horowitz

SEPTEMBER 25, 2023

Microsoft CTO Kevin Scott, in conversation with a16z’s Bob Swan, explains how AI copilots are keeping developers longer in a flow state and why AI copilots more broadly could be the start of an industrial revolution for knowledge work. [00:59] Find more content from our AI Revolution series on www.a16z.com/AIRevolution.

AI 100

AI Azure New CTO Software Development 100

Frontegg

NOVEMBER 4, 2021

Despite being extremely busy, Ramli is always open to new ideas and collaboration offers. #5 Sam’s growth team at OpenView is helping dozens of companies to elevate their conversion and retention metrics today. #8 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). 5 – Keiran Flanagan.

Social Media 52

Social Media CTO Coach Technical Review New CTO 52

ProfitWell

SEPTEMBER 5, 2019

As to not bury the lede, we’re excited to announce that we’ve partnered with Chargify to strengthen their metrics and reporting capabilities. A cornerstone of our mission is to create the world’s largest community of recurring revenue businesses and provide the most accurate subscription metrics product on the market — for free.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

BetterCloud

JUNE 4, 2019

Like a kingdom ruled by an absolute monarchy, our great IT leader, the CTO, could deploy rules that would govern the perimeter of our castle. We must implement new ways to provide protection so we can embrace the cloud with minimal risk to the kingdom. It was easy once. The IT kingdom provided the services to be used.

New CTO 49

New CTO Cloud Government CTO 49

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. What is Buffer.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Recently, the Stone Brewing Company filed a lawsuit against Keystone Light claiming their new branding—the word “stone” prominently on the front of their packaging—was confusing customers. Value-based metrics. Transparency goes a long way.

Underperforming Technical Team 45

Underperforming Technical Team New CTO Technical Review CTO 45

SaaStr

MAY 8, 2019

Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. About Eric… Elisa Steele holds strong at number twenty-two with high-interest metrics from our attendees who looked forward to her as a speaker. Keep your eyes peeled as we unveil the list and a bit more about your favorite leaders.

CTO Coach 29

CTO Coach New CTO CTO Web Development 29

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? She kicked my butt in every metric you could possibly imagine. Bret was formerly the CTO at Facebook. How do you get a distributed workforce unified on the mission, the message, the metrics?

Scale 180

Scale Sales Hiring Sales Recruiting Sales 180

Sales Hacker

NOVEMBER 22, 2017

It may not reflect immediately on top line figures, but their follow through moves the needle on other metrics — productivity, discovery of new tools or techniques, and sharpened selling skills — any one of which will eventually translate to higher performance and attained goals. The sooner you close, the better your metrics.

Underperforming Technical Team 86

Underperforming Technical Team Sales CTO Coach New CTO 86

Audacix

MAY 23, 2018

Below are the top four key quality assurance areas that every CIO & CTO (and equivalents) are concentrating on over the short to medium term: 1. t" moments the day after a new patch or version is applied throughout your system. You should not accept testing programs that test only the convenient things and result in "oh s!#t"

New CTO 40

New CTO CTO Software Investment 40

SmartKarrot

OCTOBER 18, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Understand and communicate relevant new products, features, and capabilities that support clients objectives and ensure successful deployment and activation. Cross-sell and upsell the products to drive customer growth.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

SaaStr

JANUARY 10, 2020

Before that Bob co-founded RJ Metrics, where he built a global base of online retailers leading to their acquisition by Magento Commerce in 2016. What were the core mistakes that he made with RJ Metrics? And that led me to co-founding a company called RJ Metrics in 2008 with my co-founder Jake Stein, who was also at Insight.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. In general, European rounds tend to be slightly smaller and valuations slightly lower than they are in the US.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

ProfitWell

JANUARY 24, 2020

First up, stop measuring your success by vanity metrics , like views and ‘likes’ on your videos, for example. The Athletic , a subscription-based digital sports media company, has officially raised $50 million in a Series D funding round led by Bedrock Capital, now apparently valued at $500 million after this new raise.

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

Chargify

OCTOBER 4, 2017

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Robert Kern, CTO & Co-Founder, PredictHQ.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 152

New CTO Sales Hiring B2C CTO Hire 152

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. Watch Cyrus’ full talk, SEO Success: The One Engagement Metric to Rule Them All. Speechless. But fear not!

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73