SaaStr

JUNE 29, 2025

The market was questioning whether Palantir’s complex, bespoke approach could scale in a world increasingly dominated by self-serve SaaS. The Commercial Breakthrough For years, Palantir was primarily a government contractor. What Changed? The AI Awakening Then something remarkable happened.

AI 256

AI Artificial Intelligence Software Review Technical Review 256

SaaStr

JULY 6, 2025

Friedman brought deep experience in developer tools and enterprise software from his time leading GitHub through its acquisition by Microsoft and subsequent growth. If I were General Counsel at a scale-up or later, I’d probably ban all use of Granola, Cluely, Notion notetaker, etc.

Venture Capital 312

Venture Capital Artificial Intelligence Technical Advisors Scale 312

SaaStr

OCTOBER 3, 2022

Imagine a coverage model, from end to end, for the full customer life cycle: from demand generation to sales to post-sales. Sales Cycle. This includes everything from inside sales to account executives to strategic asset allocation. Post Sales. Hire talent strategically and be two steps ahead with sales capacity.

Scale 273

Scale Sales Hiring Sales Recruiting Scaling 273

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. Another strategy we often see is moving from a PLG model to a sales assistive model with a more established sales team that can sell the product to the customer. . Governance and compliance are core to alignment.

Scale 246

Scale Finance Sales Hiring Scaling 246

SaaStr

FEBRUARY 5, 2025

Key areas to watch: Model Efficiency Innovations Enterprise Data Integration Tools Vertical-Specific AI Platforms Industry-Specific AI Applications Governance and Compliance Solutions As always in SaaS, the winners will be those who can move quickly while building sustainable, differentiated solutions.

AI 178

AI Scale SaaS Government 178

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

DECEMBER 22, 2022

Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects. That’s why we give boards and leadership teams an elegant solution that simplifies governance.

Scale 54

Scale Onboarding Government compliance 54

SaaStr

MAY 14, 2025

Enterprise Expansion is Accelerating: $10k+ Customers Up +14% Atlassian still has 250,000 tiny customers, but it’s $10k+ ones are driving growth at this scale. government agencies and their partners, with plans to meet even stricter compliance standards like FedRAMP High and DoD Impact Level. #5. Super Profitable.

Scale 194

Scale Government Software Engineering compliance 194

SaaStr

MARCH 18, 2025

The Governance Opportunity Many organizations are testing AI infrastructure that lacks governance controls. Large enterprises have an immediate need for governance solutions to handle AI at scale.

Technical Review 177

Technical Review Artificial Intelligence AI Marketplace as a Service 177

USIO

MAY 9, 2025

Why Speed Matters More Than Ever Time is moneyand reputation Delayed disbursements can lead to lost trust, churned vendors, and negative reviews. Scale with Confidence Whether youre sending 10 payouts or 10,000, Fintech Payment Solutions are built to grow with you. Just streamlined, repeatable disbursementseven at scale.

Payments 130

Payments Embedded Payments Payment Solutions Payment Services 130

SaaStr

JULY 5, 2025

at IPO 1,432+ customers paying average of $1.75M annually 7,291 employees – from 650 at IPO 20%+ growth at massive scale, highly profitable Dominant market position : 80%+ market share in life sciences CRM This represents a 29.8% ” Negotiation philosophy : “I have apples for sale. market cap – up from $2.4B

Underperforming Technical Team 228

Underperforming Technical Team Sales Hiring compliance Outsourced Development 228

SaaStr

MAY 19, 2021

Again, similar to Asana and Smartsheet but not Slack or Zoom, the $50k+ ACV customer segment is growing the largest at scale, up 219% year-over-year. #4. C-corp later, for a variety of governance and tax reasons. Added a true sales team and function around $30m ARR. But bigger customers fueling the most growth.

Scale 361

Scale SMB Government Enterprise 361

SaaStr

FEBRUARY 4, 2020

So a playbook on scaling high performance organizations in 30 bit minutes. So big, big scale. I think over 25 years of working and leading teams and being on some that are high-performing and some that outright failed. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. No big deal.

Scale 234

Scale Underperforming Technical Team Scaling Leadership 234

SaaStr

APRIL 4, 2025

We automated contact centers employing >100 human agents and now handle their incoming customer support and sales calls, end-to-end. For another company, our voice AI agents were able to convert 30% of contacted leads within a week of the outbound campaign. Businesses use us for customer support, leads qualification, and more.

AI Search 167

AI Search AI Startup Scale 167

How To Buy Saas

JUNE 18, 2025

Governments and companies now invest billions: the U.S. also leads in AI funding: 2024 saw $109.1 leads in innovation, it also drives conversations on AI safety and ethics.) Government-led funding is enormous (China leads the world in AI patent filings, accounting for roughly 70% of the total grants). poured $109.1

AI 69

AI Scale Technical Review Software Review 69

SaaStr

OCTOBER 11, 2023

Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. Serve customers a CRM or project management first, and as they scale and use it more, they’re exposed to more features. They kept doing it after the economy changed, and they also scaled it. It’s cheap.

Scale 176

Scale Sales Hiring Scaling Banking 176

Tom Tunguz

MARCH 26, 2016

Sales velocity is the equation that governs the effectiveness of your SaaS startup’s sales team. Often, sales teams use the word sales velocity to refer to the number of signed contracts in a given month or quarter. But sales velocity classically defined is a different concept.

Government 127

Government Scale Outsourced Development Venture Capital 127

SaaStr

JULY 29, 2021

SalesLoft’s Sales Engagement Cloud Ecosystem will highlight key brands supporting sales and support teams, while providing a sample of SalesLoft’s partnering power from their over 100 integrations that exist within their App Directory. “We Increased sanitization and hand washing.

Scale 274

Scale Cloud Government Forecasting 274

Andreessen Horowitz

OCTOBER 18, 2023

It’s also important to recognize that although much of this post focuses on large-scale nuclear fission reactors—because that’s what have been delivering civilian power for the past several decades—smaller, more modular reactors will likely play a major role going forward, perhaps as a means to address more local, and even hyper-local, energy needs.

Scale 28

Scale Scaling VP of Engineering Construction 28

SaaStr

OCTOBER 27, 2022

That’s why we give boards and leadership teams an elegant solution that simplifies governance. With customers in higher education, nonprofit, healthcare systems, government, and corporate enterprise business, OnBoard is the leading board management provider. Qwilr is the tool of choice for scaling B2B sales teams.

Merchant Services 240

Merchant Services Payment Solutions Onboarding Payments 240

SaaStr

SEPTEMBER 14, 2022

But UserZoom’s roots in Europe drove them to be more creative – everything from FFFs (friends, family, and fools), to bank loans, to government grants. After being useful, UX is the leading factor impacting user retention. “I Pick the right partners to scale. Understand the business value of great UX design. Choose wisely.

Scale 246

Scale Venture Capital Sales Hiring SMB 246

Sales Hacker

MARCH 4, 2025

As a key GTMfund partner, they equip sales and marketing teams with top performers. If you’re hiring for sales or marketing roles, reach out to Pursuit at pursuitsalessolutions.com/gtm or message a GTMfund team member. But I imagine it also leads to some, some friction and alignment issues. And then along the way.

Scale 73

Scale Scaling Sales Hiring Technical Review 73

Tom Tunguz

DECEMBER 17, 2023

Like the Devops movement, the Dataops movement aims to scale the use of data within companies without increasing the headcount of the data team. In addition to the DPRD, the ZoomInfo data team employs TEP or technical execution plan that aligns the internal technical teams on architecture & governance. The video is here.

Data 266

Data Government Scale Headcount 266

BetterCloud

MAY 13, 2025

This data-driven approach enables continuous monitoring, identification of bottlenecks, and ongoing improvement of our IT service delivery, leading to greater efficiency and reliability. Governance and standardization: Establish clear governance frameworks and standardized processes for automation implementation and management.

Headcount 52

Headcount Scale Underperforming Technical Team Scaling 52

Neil Patel

NOVEMBER 3, 2021

With scaled data labeling, you can train your algorithm to analyze customer review sentiments. With a free plan to start, you can test out the software while also knowing that scaling is possible. You can request a demo to learn more about the software and speak with a sales representative.

Scale 144

Scale Outsourcing Services Artificial Intelligence Scaling 144

SaaStr

SEPTEMBER 26, 2019

The Fed’s Repo market had to essentially be bailed out by the government. Leads still came in. Here’s what our leads looked like in ’08-’09. Folks still continued to search for us in increasing volume, even in the darkest days: No one had enough sales reps once the market came back even a little.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280

SaaStr

APRIL 7, 2022

The company scaled from a hundred people to 800, last I know, but it changes every day. We took the series A, interesting enough, the first executive hired by, thanks to the sales coaching, actually was marketing. Growth for us is about massive scaling and hiring. Bobby Patrick: Right. Luciana: It has been quite a journey.

Sales Hiring 274

Sales Hiring Scale Sales Recruiting Outsourcing Services 274

Intercom, Inc.

DECEMBER 5, 2019

On this week’s episode of Scale, Matt Rogers, Head of SaaS Initiative at Google, is here to enlighten us. Over the course of his conversation with Amanda Connolly, Matt covers the challenges faced by SaaS companies both starting out and scaling in today’s swiftly evolving market. It’s going to be used by governments.

Scale 118

Scale Scaling Artificial Intelligence Business 118

Sales Hacker

JUNE 27, 2025

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. Their domain-specific interfaces often lead to higher utility and user stickiness. That’s great for scale, but it also risks erosion of brand trust if buyers don’t know who (or what) they’re engaging.

AI Search 89

AI Search AI Artificial Intelligence Scale 89

Tom Tunguz

NOVEMBER 8, 2023

LLMs are fantastic first-pass filters and phenomenal classifiers that extract insight or build machine learning features from unstructured data like customer support conversations or sales calls. Instrumentation and Governance Enable Many New Use Cases : Today’s data leaders are struggling.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

SaaStr

DECEMBER 3, 2019

Jason asked me to find the two best marketing executives that I could to talk about how to generate more leads for your company. No, keep your hands up if you want more leads for your business? So today we’re going to talk about generating leads and I think we were going to break it into three sections. Keep your hand up.

Scale 150

Scale Sales Hiring Development Team Review Technical Review 150

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 194

Merchant Services Technical Review Scale Sales Hiring 194

Buffer Resources

JANUARY 13, 2025

government has the authority to ban TikTok based on the national security risk that the Chinese government could pressure TikTok to expose Americans’ data or influence what they see. @washingtonpost The U.S. Court of Appeals for the D.C. Circuit on Friday sided with the Justice Department, which argued that the U.S.

Social Media 131

Social Media Scale AI Search Artificial Intelligence 131

Sales Hacker

FEBRUARY 7, 2018

In this blueprint, we provide insight into where growth comes from and how to structure your sales approach to capture that growth. The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization. Traditional Sales Growth vs SaaS Sales Growth. Originally this worked well.

Scale 100

Scale Growth Hacking Scaling Sales Hiring 100

SaaStr

FEBRUARY 11, 2020

Aaron Ross discusses inbound and outbound sales and how to integrate Sales and Marketing Teams to re-ignite growth. There’s, I don’t know, 10,000 sales apps now or 10,000 marketing apps. Companies don’t have enough sales roles. The last one is, a lot of times, sales and marketing.

Scale 270

Scale Outsourcing Services Revenue Outsourced Development 270

Tom Tunguz

JANUARY 3, 2018

It permit companies to bring US dollars held abroad (from software sales in other countries) back to the US at a lower tax rate than before. The scale is enormous. The tax holiday for repatriation creates one of the most active M&A environments of the past ten years. The repatriation holiday is part of the new tax plan.

SaaS Payments 203

SaaS Payments Scale Blockchain Machine Learning 203

User Pilot

JANUARY 2, 2025

If you’re searching for “survey examples”, you probably want to know: What do effective surveys from leading companies look like? The survey asks them how likely they are to recommend Wise to a friend on a scale of 010, which is quick to answer, making the feedback collection process frictionless. Was my guess right?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102