FastSpring

MARCH 6, 2023

Frederic Linfjärd was working on scaling Capture One’s software into new countries, and he was learning firsthand just how difficult it was to sell the product by building an online store in house. An In-Person Discussion About Scaling Your Business Join us in Amsterdam on April 5 from 9:30 a.m. to 11:45 a.m. Agenda: 9-9:30 a.m.

Payment Methods 78

Payment Methods Scale Finance Payment Services 78

The SaaS CFO

MAY 23, 2023

Average Cost of Service (ACS) is an important but obscure SaaS metric for SaaS finance. I reference this metric when speaking with SaaS founders and finance teams about the balance between their cost structure and pricing plans. It’s also a component of my SaaS Scalability Index (SSI).

Scaling 98

Scaling Finance Metrics Pricing 98

SaaStr

JANUARY 6, 2021

How do you scale a company based that can be collaborative for everyone in your org — from finance to marketing? The post Lessons in Scaling a Low Code Platform with Airtable appeared first on SaaStr. Howie Liu, CEO and Co-Founder @ Airtable shares the strategies he used to gain traction with a low-code platform.

Scale 191

Scale Software Review Scaling Sales Hiring 191

SaaStr

JULY 20, 2022

generate momentum, they will inevitably need to scale up. For whatever reason, the company is ready to exit startup status and prepare to scale-up. Dave Kellogg, Executive-In-Residence at Balderton Capital, breaks down the most common mistakes companies make when going from startup to scale-up.

Scale 185

Scale Technical Advisors Sales Hiring Technical Review 185

SaaStr

JUNE 13, 2021

It’s been great to have the CEOs of Qualtrics join us multiple times over the years, as it scaled from a late-stage startup to IPO to $8B+ acquisition. Fast forward to today, and Qualtrics is now worth $20B and CEO Zig Serafin joined us to share his lessons in scaling with Julia Laroche, Correspondent at Yahoo Finance.

Scale 168

Scale Scaling Business Model Company Culture 168

SaaStr

NOVEMBER 18, 2023

SaaS products and services like Pilot track the finances of 1,000s of SaaS and other startup so they’re an interesting source of hard data. VC finance is designed to fund 18-24 months of runway. They typically give them just enough to see if it will work, and the startup grows and scales to the next stage.

Startup 300

Startup Venture Capital Azure AWS 300

SaaSX

FEBRUARY 5, 2020

While many of these mistakes or potential issue items are likely to be more prevalent in a business with a lean (or essentially non-existent) finance team, we’ve seen large businesses deal with many of these same challenges. Taking steps towards a strategic finance function sooner rather than later will ultimately provide significant value.

Finance 118

Finance Sales Hiring Headcount Scale 118

Tom Tunguz

MARCH 20, 2024

Microsoft & ServiceNow have seen the impact on their teams at scale. General & administrative should see productivity gains across legal & finance. Klarna slashed their CS spend by 66% with AI. Let’s declare this tug-of-war a wash. Deflationary.

AI Search 231

AI Search AI Scale SaaS 231

Baremetrics

MAY 7, 2019

There are more funding and financing options for startups today than there ever have been before. There’s also been an explosion in debate and transparency about navigating startup funding and financing. Let’s explore the funding and financing options for your startup. Funding Your Startup. How To Evaluate Funding Options.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Chart Mogul

MAY 25, 2018

This week: When founders shouldn't be afraid of hiring a sales team, 17 priceless lessons from scaling to the U.S., six paths to financing a SaaS business In SaaS Roundup, we comb through the noise to find you only the best SaaS-flavored reads of the week — just our top three. Six Paths to Financing a SaaS Business.

Scale 40

Scale Finance Scaling Sales Hiring 40

Neil Patel

NOVEMBER 3, 2021

Data labeling is used in various industries, including healthcare, finance, research, automotive, and technology. Data labeling is common in industries that rely heavily on top-of-the-line technology, such as healthcare and finance. With scaled data labeling, you can train your algorithm to analyze customer review sentiments.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

The SaaS CFO

SEPTEMBER 7, 2021

As SaaS companies scale, there is an important function that must be added to your finance org chart. The post Financial Planning and Analysis | Key to Strategic Finance appeared first on The SaaS CFO. This function is the financial planning and analysis (FP&A) department. Fundamentally, an FP&A team […].

Finance 52

Finance Scaling SaaS Forecasting 52

The SaaS CFO

SEPTEMBER 21, 2020

The role of finance and accounting in a SaaS company is probably a mystery to most. And, as your SaaS business scales, so must the capabilities of your finance and accounting […]. The post The Role of Finance and Accounting in SaaS appeared first on The SaaS CFO.

Finance 52

Finance SaaS Scaling Business 52

SaaStr

JANUARY 13, 2023

They usually come in and handle compliance and oversight for an existing finance team that perhaps lacks the seasoned experience to handle models, venture capital and debt, prepare for an audit, etc. We have a Fractional CFO for our tiny team at SaaStr, he reviews the finances and corporate actions of the team that does … the actual work.

Sales Hiring 286

Sales Hiring Venture Capital Scale Finance 286

OPEXEngine

NOVEMBER 8, 2022

Modern SaaS subscription accounting software makes it incredibly easy for SaaS companies to catch small, negative changes in customer behavior before they have the chance to develop into full-scale problems. The post How Modern SaaS Finance Teams Can Reduce Customer Churn appeared first on OPEXEngine.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

OPEXEngine

NOVEMBER 8, 2022

Modern SaaS subscription accounting software makes it incredibly easy for SaaS companies to catch small, negative changes in customer behavior before they have the chance to develop into full-scale problems. The post How Modern SaaS Finance Teams Can Reduce Customer Churn appeared first on OPEXEngine.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. So the ability to do flexible payment plans, financing, retire that pre-committed spend has been a really significant a way for us to accelerate and amplify our transactions. Jessica Alexander, Senior Director Cloud Technology & OEM Partnerships, Crowdstrike.

Scale 190

Scale Marketplace as a Service Cloud SaaS Payments 190

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. New investment structures are gaining traction in the early-stage SaaS financing market. Bigfoot Capital invests in initial-scale SaaS companies using both RBF and venture debt investment structures. What is RBF?

Finance 85

Finance Payments Revenue Payment Solutions 85

SaaStr

MARCH 20, 2024

You can’t scale either of those channels or people until you’re happy with the efficiency of those people and processes. However, if you’re scaling efficiently and quickly and sales reps are well-fed but not at a breaking point, you might not want to add more salespeople.

Sales Hiring 244

Sales Hiring Sales Recruiting Scale Headcount 244

SaaStr

JANUARY 23, 2023

And there are too many founders looking for bridge financing, and not enough bridge financing to go around, And yet, these are still very good times to raise a seed round. This might not be as smart as it looks, as risk of scaling goes up. Unicorns that looked like sure things a year ago are now running out of money.

AWS 295

AWS Venture Capital Finance Cloud 295

SaaSOptics

AUGUST 11, 2022

Raise, Sell, Merge, or Scale? In this article, we’ll help you determine the next best step for your business and provide guidance on whether you should raise, sell, merge, or scale your SaaS. The acquirer gets an opportunity to grow market share without doing the heavy lifting of growing and scaling an existing business.

Scale 97

Scale Scaling Technical Review Venture Capital 97

SaaStr

APRIL 14, 2022

I think at a minimum you should have a real experienced finance lead at $2m ARR, a real VP Finance once you raise $20m, and a CFO once you are at $20m+ ARR. Most startups just wait way too long to get finance right: They wait too long to get collections right, and have to write off a lot of bookings. jasonlk) April 12, 2022.

Scale 196

Scale Finance Churn Startup 196

Tom Tunguz

JANUARY 18, 2022

The question on every software founder’s mind today must be, how will this affect the private financing markets? As a company’s scale approaches that of a public company, the greater the impact on their fundraising. Three corrections in the last ten years have contracted multiples by 40% or more.

Marketing 362

Marketing Startup Finance Technology 362

SaaStr

JULY 6, 2022

It’s scaling efficiently and impressively. Workday has become a cash engine at scale, as all top SaaS companies should. But it’s still good to see confirmation that 30% of revenue should drop to free-cash flow at scale. Workday is another example of hitting that goal at scale. But we should have.

B2C 239

B2C Scaling Finance Enterprise 239

SaaStr

MARCH 19, 2024

Whether you’re joining at Series A, B, C, pre-public, or post-public, you have to figure out how to scale the operations of getting your product to market and in the hands of as many customers as possible and then making those customers successful. You live the culture as you hire and scale the company. What are the must haves?

Headcount 195

Headcount Scaling Finance Engineering 195

Buffer Resources

AUGUST 16, 2023

However, scaling a business into a seven-figure enterprise is a completely different ball game altogether. So, how could these startups scale while others struggled to find their footing? So how did I scale my PR agency to a coveted seven-figure powerhouse? To scale and truly stand out, I needed to niche down.

Scale 81

Scale Scaling Strategy Social Media 81

OPEXEngine

JANUARY 28, 2020

As Chief Credit Officer at Lighter Capital, I work behind the scenes grappling with the data that informs all of our decision-making regarding financing deals, from revenue-based financing (RBF) to term loans and lines of credit. What should VCs make of revenue-based financing? Funding options by stage of growth.

Venture Capital 61

Venture Capital Finance Payments Revenue 61

Baremetrics

JANUARY 25, 2022

FinOps, which stands for Financial Operations, combines the latest technologies and methods to help businesses scale their financial processes adequately and efficiently. Some EDI systems lend themselves more to rapid scaling, for example. One of the major advantages of the cloud is its scalability. Image source 3.

Payment Services 97

Payment Services SaaS Payments Payment Solutions Payments 97

SaaStr

MARCH 22, 2024

Different Pathways to CRO For Jane Kim, former CRO of CircleCl,, she used to work in finance before transitioning to SaaS. During her time in finance, she did multi-million dollar deals with 12 to 18-month deal cycles. The decision to leave a fairly scaled role leading 200+ AEs at LinkedIn to join a smaller-stage startup.

Scale 229

Scale Underperforming Technical Team SMB Finance 229

ChurnZero

AUGUST 24, 2018

This week we hosted a well-attended webinar on – Customer Success & Finance: Get Aligned! The webinar discussed the process and impact of the renewal from both the Customer Success and Finance point of view. Q: What do you do if CS and finance come to the table and have different numbers? So, it really does run the gamete.

Finance 61

Finance Customer Success Scale Customer Lifetime Value 61

SaaStr

MAY 3, 2021

In the past, we’ve touched on several different ideas to help you scale, to do Even Better: Imagine capital doesn’t matter. From $1m to $10m ARR or so, as you build your first management team: You shouldn’t be the VP of Sales Anymore As You Scale. Hire a VP of Finance or even a CFO Early if You Are Growing Quickly.

Part-Time VPE 272

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 272

Chart Mogul

AUGUST 15, 2019

Revenue-based financing is quickly becoming a popular way for startups to raise funds without sacrificing equity. New investment structures are gaining traction in the early-stage SaaS financing market. Bigfoot Capital invests in initial-scale SaaS companies using both RBF and venture debt investment structures. What is RBF?

Finance 52

Finance Payments Revenue Payment Solutions 52

Buffer Resources

NOVEMBER 7, 2023

Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well.

Scale 113

Scale Scaling Payment Solutions Payment Services 113

Intercom, Inc.

JULY 11, 2019

If you’re a leader, he says, don’t try to scale your job. Since 2010, he’s helped the company grow to more than 40,000 customers and helped scale the support team to more than 500 employees to assist those users. Scaling support as you grow. Michael Redbord has an answer for that. You get less pressure then.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Chargebee

DECEMBER 16, 2021

Building and scaling the Finance function early creates a culture of data-centric decision-making as well as continued experimentation on growth. This balance of structure with chaos is particularly critical for the thrival of a hyper-growth company.

Scaling 52

Scaling Finance Marketing Data 52

OPEXEngine

NOVEMBER 23, 2020

While many of these mistakes or potential issue items are likely to be more prevalent in a business with a lean (or essentially non-existent) finance team, we’ve seen large businesses deal with many of these same challenges. Taking steps towards a strategic finance function sooner rather than later will ultimately provide significant value.

Finance 52

Finance Sales Hiring Headcount Scale 52

Valuize Consulting

MAY 4, 2022

Rally Your Organization Around A Strong CS Scale Strategy. As revenue and customers grow, leaders quickly, and sometimes painfully, learn that they need to adopt a proactive approach to their customer engagement and lifecycle that enables their long tail customers through a powerful Scale strategy. Identify Your North Star Metric.

Scale 52

Scale Customer Success Scaling Strategy 52