SaaStr

JULY 25, 2021

I mean, and I may at the risk of stating at times of blinding lava, they’re very … They’re really care a lot about what is the market opportunity you’re going after, right? You can have the great product and a great team, but the market of small or very niche. Jyoti Bansal: Yeah.

Sales Recruiting 254

Sales Recruiting Sales Hiring Scale VP of Engineering 254

Chart Mogul

SEPTEMBER 15, 2023

How To Trick Investors & VCs by Only CFO The purpose of this post is not to educate you on how to commit/detect fraud, but to help you understand some of the accounting/finance nuances that might deceive investors. We trust leaders to make decisions on what tools they need to get the most out of their teams.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Sales Hacker

FEBRUARY 24, 2021

Collaboration results in the development of products and services that make life easy for the people, driving the market, and indirectly leading to economic growth. The accounts and finance people don’t rely on ideas and creativity. Different CFOs have different views on the finances of their companies.

Underperforming Technical Team 89

Underperforming Technical Team Scale Finance Market Research 89

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Fast forward to now, Frontegg is running as the core product infrastructure for dozens of hyper-growing companies. You build it and start the product-market-fit quest.

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

SaaSOptics

MAY 6, 2022

Customer Core —to maintain and develop customer relationships. Anthony defines these four core areas as the “finance and stakeholder ecosystem.” Everything in the finance and stakeholder ecosystem begins with the financial core (AKA, your accounting, budgeting, and SaaS metrics tools). Financial Core. People/HR Core.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

Kellblog

NOVEMBER 2, 2023

As we struggle to hit top-down targets through rounds of cost-cutting, we cut here and squeeze there so much that we can develop a certain myopia. Because it’s so hard to build a budget that hits the new targets in the first place, the last thing the executive team wants to do is sanity check that budget and find more problems.

VP of Engineering 107

VP of Engineering Travel Underperforming Technical Team Headcount 107

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Instead, focus on fostering a culture of communication and feedback loops between the team.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

SaaStr

MARCH 13, 2020

After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future of your company. And I guess this was somewhat foreshadowing because I’m now backed by David Saks who is the founding team there. Especially when there’s kind of that continuity on the team.

SaaS Payments 217

SaaS Payments Payment Methods Finance Payments 217

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

Baremetrics

APRIL 16, 2021

If you’re unable or unwilling to self-fund your startup, you may want to consider getting a job for the time being and part-timing your startup until you’re able to and comfortable with personally financing your company. This capital should be used for product development and the people required to help you build it. 100k-$500M.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

Kellblog

JUNE 7, 2020

Bad Fates That Can Befall Category Creators. Once you’ve created a category, what bad things can happen to it? Having contemplated the bad things that can happen to your category and reviewed some basic principles of categories, there is only one answer to the question: lead. That’s the topic of this post.

Scale 105

Scale Underperforming Technical Team Technical Review Finance 105

OpenView Labs

FEBRUARY 3, 2022

As part of our last three annual finance and operating benchmarks surveys, we’ve asked nearly 2,000 startup founders and leaders of B2B SaaS businesses this simple question: “What’s keeping you up at night?”. Competitive pressures and changing customer needs can be captured by a great marketing or product marketing lead.

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

SaaStr

SEPTEMBER 23, 2020

As for David, prior to Hashicorp, he held some incredible roles including VP Marketing at Github and Hortonworks, Senior Director of Product Marketing @ VMWare, and then also spent over 5 years at Microsoft. As you can tell from that list, it was really a team effort, so huge thanks for that. Let’s start there.

Scale 199

Scale Leadership Underperforming Technical Team Scaling 199

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It There are now over 150 enterprise companies using the platform.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

Intercom, Inc.

JANUARY 20, 2022

Since then, in anticipation of Intercom’s R&D plan for 2022, we started looking at our internal cadence of productivity and kicked off a project to evaluate each process from ideation to shipping. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. How does the structure of your marketing team need to change with the evolution?

Sales Hiring 174

Sales Hiring Scale Interviewing Technical Review 174

FastSpring

APRIL 30, 2024

Fred Linfjärd Absolutely and it’s not just about the go to market. This actually trickles down into product development, product management, the way you do releases is so different and more smoother and sustainable when you’re on a subscription model because when you do these upgrade releases, it gets very rushed, right?

Subscription 112

Subscription Payment Features Payments Payment Solutions 112

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. Getting this right allows your teams to work in lockstep together.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. What worked? What did not work?

Sales Hiring 203

Sales Hiring Sales Recruiting Scale Technical Advisors 203

Neil Patel

OCTOBER 24, 2020

Unfortunately, your in-house team doesn’t have the required expertise to push through change. Our team at Neil Patel Digital has compiled the ultimate guide below to help you understand the nuances of working with a consultant for the best results. Spot knowledge gaps and weak points in strategy, and ask for alternatives.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation. We got sales leads.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

ProfitWell

FEBRUARY 28, 2020

Pipe , a B2B SaaS financing platform, has raised $6 million in funding to help growing startups avoid dilution. Pipe is, namely, a financing platform that provides non-dilutive financing to SaaS companies in the form of an instant cash advance—because until now, the solution for SaaS cash has primarily been found in dilutive equity rounds.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Navint

FEBRUARY 20, 2019

Earlier this year, we welcomed Sean Joyce to the Navint team. Sean has over 15 years of expertise in recurring revenue technologies, most recently hailing from Salesforce where he was a senior member of the product marketing team responsible for Salesforce CPQ & Billing. Navint sees across the entire spectrum.

Payments 53

Payments Technology Scale Revenue 53

Kellblog

DECEMBER 27, 2021

My point was that this is normal and healthy: you can long Miami and Austin without shorting Palo Alto which, by the way, would have been a bad idea in 2020. Is web3 going to change everything because, as Chris Dixon argues, the best entrepreneurs and developers have learned not to build atop centralized platforms? Web3 hype peaks.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What is the ability of the company to continue to build an incredible team?

Scale 180

Scale Underperforming Technical Team Investment Sales Hiring 180

SaaStr

FEBRUARY 21, 2020

* What does David believe is the crucial step missing in B2B when it comes to finding product market fit? How does David think about scaling sales teams? Number two, you have a team of people that you’ve worked with before and some of whom will come along with you. So what’s the missing step here, David?

Scale 196

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 196

SaaStr

JULY 29, 2022

I think it is possible to get some revenue-based financing here, for sure, both from SVB and others, and also new emerging vendors from Pipe and on, you can get some. We’ve been in the consumer market for a very long time. And we’re about to add basically a team collaboration tier on top of the product.

Scale 231

Scale Scaling Sales Hiring Enterprise 231

ProfitWell

NOVEMBER 12, 2019

Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. In these three steps, you’ll align pricing with your goals, review current strategies, and identify potential weaknesses. Identify weaknesses and opportunities. What is a pricing audit? Pricing and packaging.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

SaaStr

OCTOBER 4, 2019

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. What are the core differences?

Scale 125

Scale SaaS Payments SMB Sales Hiring 125

Intercom, Inc.

OCTOBER 29, 2020

Think about what you could be doing to bring more diversity into your teams and be more inclusive as a company, and go actively out of your way in order to achieve set goals. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss. Be open-minded.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

Chargify

APRIL 23, 2019

Seeking financing from friends and family. Creating a minimum viable product (MVP). You’ll also hear this stage called validation or the product/market fit stage. As those names indicate, in this phase a SaaS company’s focus should be on finding product/market fit. Finding channel/market fit.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Outseta

JANUARY 20, 2020

But Buildium had found product market fit , and although I didn’t know it yet, I was stumbling into a great situation. I was managing a team of 15 and the company had grown to about 140 employees. This required no additional addressable market and also helped to drive down Buildium’s churn rate. We mostly succeeded.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Mucker Capital

MAY 28, 2020

Like a teenager with a million-dollar allowance and an identity crisis, a startup with too much capital and no product-market fit will become capable of making larger mistakes. It pains me to see great teams and ideas collapse under the pressure that sometimes follows fundraising. As an investor, I root for startups.

Outsourcing Services 52

Outsourcing Services Sales Hiring Startup Scale 52

SaaStr

AUGUST 5, 2020

Today She discusses how everything is changing in the current climate, the rise of war-time founders, having teams work remote, and the supply-chain reimagined. From the founder’s point of view, in the upmarket, a lot of founders will survive because the market is great. That’s how you find product-market fit.

Technical Review 148

Technical Review Payment Methods Travel Development Team Review 148

Hull

FEBRUARY 25, 2019

Every SaaS team with a free trial shares the same problem - their sales & marketing does not join up with their product and trial experience. And so their sales & marketing efforts aren't able to leverage all the momentum that comes with a free trial model. Subscribe below for the next article in the series.

Strategy 58

Strategy Scale Underperforming Technical Team SaaS 58

OpenView Labs

JUNE 10, 2019

It’s easy to forget that SaaS product management is a relatively new, and still emerging, function. For proof, might I suggest the classic post Good Product Manager/Bad Product Manager , which presents a very different vision for the role of product manager than most of us have today). Product KPIs.

Management 55

Management SaaS Scale Sales Recruiting 55