Intercom, Inc.

AUGUST 30, 2022

But these days, there are so many innovative and impactful tools that can massively streamline your workflows and help to set you up for success as you scale. Your first few hires are so influential in the success of your company. Using Brex also saves time for your finance team (or, depending on headcount, your finance person ??)

Scale 163

Scale Payment Services Startup AWS 163

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Sales Hiring 223

Sales Hiring Scale Sales Recruiting Underperforming Technical Team 223

SaaStr

JULY 1, 2021

For us, it’s about fixing this problem, serving the customer well, so a very service driven mindset, which I gave a talk on a few days ago here, has been a big part of Gusto and affected our hiring from the early days. Certainly, at YC where our version of hiring is basically choosing which founders to fund. Get tickets here.

VP of Engineering 246

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 246

SaaStr

FEBRUARY 28, 2020

311: Karl Sun is the Founder & CEO @ Lucidchart, a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. How does one know when we need to hire generalists vs specialists? How does Karl structure the hiring process today? What works?

Sales Hiring 213

Sales Hiring Scale CTO Hire CTO Coach 213

Sales Hacker

NOVEMBER 19, 2018

This week on the Sales Hacker podcast , we interview Rob Lopez , SVP of Sales at Justworks , one of the fastest growing businesses focused on HR including payroll, benefits and the like. The benefits of a career in finance on evaluating companies. Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker Podcast.

Finance 59

Finance Sales Hiring Scale Outsourcing Services 59

Buffer Resources

OCTOBER 2, 2023

Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. At what point did you decide to hire employees or contractors? Business Snapshot Years in business: 6.5

Payment Methods 114

Payment Methods Sales Hiring Payments Business 114

Intercom, Inc.

NOVEMBER 5, 2019

Inspired by the release of our book Intercom on Sales , we wanted to take a fresh look at three big topics – speed, automation, and growth. We wanted to know: what are sales leaders doing to bring velocity to their sales cycle? How are they using automation to bring new efficiencies to their sales orgs?

Scale 139

Scale Sales Recruiting Sales Hiring Trends 139

Buffer Resources

NOVEMBER 27, 2023

Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. My son gets bonuses based on sales increase over the prior quarter. It was all just perfect timing. 

Development 108

Development Sales Hiring Scale Business 108

OPEXEngine

APRIL 8, 2021

The results are interesting and a good view into the dynamic world for which SaaS Finance is budgeting and planning right now. It is easier for small companies—they don’t have large sales organizations that need to be re-trained in how to manage a sales cycle in a virtual world or how to meet changing buyer expectations.

Sales Hiring 59

Sales Hiring Sales Recruiting SaaS Business 59

Intercom, Inc.

OCTOBER 15, 2020

In this episode, Bob and I chat about his new book Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress. What is it about sales that makes academia hesitant to teach it? Bob wondered where all the sales professors were and discovered that perhaps as a profession it required more art than science.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

SaaStr

NOVEMBER 4, 2019

Hear about how the cloud is shaping innovation today. Carin comes to Workday by way of Genentech where she helmed the company’s diversity, inclusion and innovation efforts. Prior to this, she held HR, inclusion, diversity, finance and customer success roles within Cisco Systems. Dennis Lyandres is CRO of Procore.

Sales Hiring 106

Sales Hiring Identity management Cloud Innovation 106

Sales Hacker

FEBRUARY 2, 2024

That’s why we’ve not only switched our own banking over at GTMfund, but we’ve also partnered with Flex to help companies improve the way they manage their cashflow. Marketing should be accountable for signups, trial starts, seats, monetized seats, and self-serve ARR. ➝ Driving pipeline for sales (SLG). They are a vanity metric.

Metrics 92

Metrics Revenue Scale Marketing 92

Intercom, Inc.

JANUARY 23, 2020

“70% of tech companies can expect to fail – usually within just 20 months of their first financing round” ChartMogul founder and CEO Nick Franklin sat down with Intercom’s Kate O’Hanlon to discuss the ups and downs of hypergrowth. That meant producing useful content, not thinly veiled sales pitches. Poor marketing.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

Sales Hacker

SEPTEMBER 21, 2021

In this episode of the Sales Hacker Podcast, we have Paula Shannon , Chief Evangelist at Lilt , a machine learning company focused on language translation. Join us for an engaging conversation about language, sales, career success, and embracing cultural differences in leadership. The importance of understanding company finances.

Artificial Intelligence 75

Artificial Intelligence Sales Hiring Technical Review Machine Learning 75

SaaStr

OCTOBER 22, 2020

What should the first marketing hire look like? Why does Ryan believe you should hire two in marketing to start? And so I 100% look for that kind of hustle in any kind of hire that we’re doing. Harry Stebbings: Product marketing is such a hard role to hire for today, and it’s just intensely competitive as well.

Sales Hiring 162

Sales Hiring Scale Interviewing Technical Review 162

SaaStr

SEPTEMBER 10, 2019

Globalization opens up a world of opportunities for sales growth. Tara Bryant | SVP, Global Sales @ Pipedrive. What I tell people, “If you know that your strength … I don’t care if your CEO or the founder or whatever, if you know your strength is not hiring, let someone else handle it.” Write them down.

Sales Hiring 118

Sales Hiring Scale Sales Recruiting Interviewing 118

OPEXEngine

SEPTEMBER 9, 2021

Dramatic increases in SaaS enterprise valuations and competitiveness over the past decade have been driven by business model innovations more often than new rocket science technologies. Could we increase sales productivity rather than hire more sales reps in order to make our growth target next year?

Benchmarks 52

Benchmarks Sales Hiring Headcount Customer Lifetime Value 52

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JULY 29, 2022

I think it is possible to get some revenue-based financing here, for sure, both from SVB and others, and also new emerging vendors from Pipe and on, you can get some. As they scaled, they radically changed how they did sales. Like sales doesn’t like freemium. It was literally yesterday, sales versus PLG.

Scale 202

Scale Scaling Sales Hiring Enterprise 202

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 148

Scale Payment Services Payment Methods Scaling 148

Frontegg

DECEMBER 2, 2021

When building a company 5 years ago, the sales motion and who’s going to be the user/buyer/champion for a potential deal was pretty clear to the founding team. Then, a demo would be scheduled, followed by a POC, a yes/no, price quote, signing an agreement, post-sale -the whole nine yards. freemium usage?subscription

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Sales Hacker

APRIL 26, 2022

Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker Podcast. This episode of The Sales Hacker Podcast is brought to you by Outreach. Outreach is the first and only engagement, and intelligence platform built by revenue innovators for revenue innovators. Have you ever been in a digital sales room?

Revenue 81

Revenue Sales Hiring Marketing Marketplace as a Service 81

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Cross functional management was attempted but often not effective. In the early SaaS days, management structure was essentially the same. Chief People Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

InsightSquared

MARCH 8, 2021

I transitioned from education to software in 2008, and I have held roles in everything from project management to sales. Today, I direct Field Enablement for the sales organization. Instead, companies must understand how bias shows up in the workplace (hiring, promotions, day-to-day interactions, meeting dynamics, etc.)

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

SaaStock

FEBRUARY 14, 2019

Afterward, Patrick founded several businesses in diverse sectors, including tech, healthcare, and finance. The company’s best-selling book, Predictable Revenue , details the hugely successful outbound process and sales created specifically for Salesforce. Starting as VP of Sales, in less than two years he became CEO.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Baremetrics

DECEMBER 7, 2023

Adjust your expense forecast Freeze hiring Cut non-essential expenses Pay cuts & unpaid time off Layoffs 5. Repeat for Hiring Plan , and Revenue Model tabs. I recommend you do the same for the Revenue Model , and Hiring Plan for clarity. Freeze hiring This is one of the first things I’ve seen CEOs do during a time of crisis.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

Casey Accidental

JUNE 2, 2021

In software, they tend to be roles like engineering, product management, design, marketing, legal, finance, etc. Oh, you’ve seen them: Marketing Operations, Sales Operations, Design Operations, Product Operations et al. Process innovation is a remarkable thing. Hiring is expensive, so it should be considered carefully.

Sales Hiring 66

Sales Hiring Scale Transportation Consulting 66

Sales Hacker

APRIL 21, 2021

Do you love chasing down the sale? What about using data analysis to create sales strategies? Revenue operations (RevOps) is a centralized org within a company that supports all revenue-generating business operations including Sales Ops, Marketing Ops, Customer Success Ops, and systems management. Unified data problems.

Scale 100

Scale Technical Review Sales Recruiting Technical Advisors 100

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development, and customer operations.

Sales Hiring 128

Sales Hiring Scale Technical Advisors Underperforming Technical Team 128

Intercom, Inc.

JULY 11, 2019

Here are five quick takeaways: Most sales and support teams talk about their jobs as a funnel. We said, “Oh, we could build a service component in here,” and now we have a marketing hub, a sales hub and a service hub. Everybody in marketing and sales and probably even customer service uses the concept of a funnel.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Andreessen Horowitz

OCTOBER 12, 2023

Because sales cycles can be long and complicated, entrepreneurs are most secure when they can find a champion who will keep the process moving through hiccups and obstacles. That ultimate user could be a physician or a specific administrative team member.

Healthcare 98

Healthcare AI Payments Enterprise 98

Intercom, Inc.

JULY 21, 2022

Things like media companies, finance companies, retail companies, sales functions, marketing functions, and customer support. And so we hired somebody who had a lot of experience and could recommend ways to build the team. There is definitely an innovation in that space. It’s a lot about building those flows.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

APRIL 7, 2020

Annual events have been canceled, business strategies have shifted, and companies everywhere have been forced to rethink the way they approach their sales activity. As travel restrictions, hiring freezes, and evolutions in market demand all create new challenges for brands, one thing hasn’t changed: Our need to access regular sales.

Sales Hiring 62

Sales Hiring Management Sales Social Media 62

Intercom, Inc.

APRIL 4, 2022

I enjoy reading and learning about system design, so billing was an interesting space, and gave me the opportunity to work closely with our Sales team and tackle some fascinating problems. . We build innovative solutions using technology that we and our customers understand. “We For my first year, I worked with the Billing team.

Engineering 118

Engineering Scale Sales Hiring Company Culture 118

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. So, as a consumer, the way that you interacted with your finances in the web pre-Plaid was doing a variety of manual processes. Zach : Yeah.

Payments 142

Payments SaaS Payments Banking Underperforming Technical Team 142

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. As a testimony to the quality of their service, Forter was recently again included in Forbes 50 “Most Innovative Fintech Companies In 2019” list. Recently, Recorded Future were honored with the 2018 CRN Tech Innovator Award. Founded: 2013.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271