Totango

MARCH 19, 2021

The traditional customer journey infographic envisioned the customer’s experience from a sales and marketing standpoint, visualizing a funnel marking the steps from a lead acquisition through a sale, also known as the buyer’s journey. Keep in mind that onboarding can also begin in the presales process.

Sales Recruiting 125

Sales Recruiting Onboarding Branding Retention 125

ProfitWell

OCTOBER 24, 2019

Today on Recur Now, an NBA team is hopping on the subscription bandwagon. We break down the Cleveland Cavalier's new subscription model with one of our own pricing experts and sports fanatic. Plus, Zuora's Subscription Economy Index is out and the findings are astronomical. Your top subscription news. Zuora's SEI drop.

Subscription 41

Subscription Payment Features Sales Recruiting Telecommunications 41

SaaStr

JUNE 4, 2019

I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.

Sales Recruiting 169

Sales Recruiting Scale Underperforming Technical Team Pricing 169

Incredo

NOVEMBER 21, 2019

If sounds like this topic can help you generate more SaaS sales with less risk, we are starting! In reality, creating collateral for affiliates, recruiting, training and motivating affiliates takes a lot of effort. We provide sales copy, banners, keywords, etc.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

SmartKarrot

FEBRUARY 17, 2022

Any company adopting such an approach need not any competitor to gradually bring down their sales and growth perspective. This means the customer receives from the sales department what the campaign of the marketing department says, and the customer support department provides the after-sell support promised by the sales department.

Sales Recruiting 10

Sales Recruiting B2B Sales Hiring Technology 10

Valuize Consulting

DECEMBER 7, 2021

In the subscription economy, there’s no debate about whether or not to invest in Customer Success (CS); 70% of rapidly growing businesses say that Customer Success is extremely important ( Hubspot , 2017). Is it going to come from the Sales and Marketing budget, or General Administrative budget? leverage Training & Development.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

OpenView Labs

OCTOBER 11, 2019

After a few years, however, we realized that a subscription model would deliver more value for us and for our users. I’ve had roles in almost every function from sales to product to customer success. For the first four years, we didn’t even need to build a professional sales organization. Customers called us.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

ProfitWell

DECEMBER 13, 2019

The goal in SaaS sales is not to convince your customer to buy your product there and then—it’s to win that customer over to your product for a lifetime. We’ll tell you how to use your understanding of a prospect to turn them into a delighted customer, what metrics to lean on, and how to build the perfect SaaS sales team. What is SaaS?

Scale 61

Scale Sales Recruiting SaaS Sales 61

User Pilot

NOVEMBER 23, 2023

One of the consequences of this is that the sales cycles slow down. Create strategic value PMs are under a lot of pressure to deliver features – from the sales team chasing a deal, the customer service colleagues trying to alleviate customer pain points, and executive leadership eyeing market expansion or increased market share.

Scale 105

Scale Underperforming Technical Team Sales Recruiting Software Review 105

Baremetrics

OCTOBER 8, 2021

You should sign up for the Baremetrics free trial , and start monitoring your subscription revenue accurately and easily. It could be that you offer discounts for the first few months of service or you give credit to paying customers if they recruit another client. Table of Contents. What is LTV? This can make ARPU hard to pin down.

Payment Services 94

Payment Services Payments SaaS Payments Payment Features 94

Neil Patel

SEPTEMBER 18, 2020

Maybe you’re trying to recruit a specialist or subject matter expert for contract work. Usually, the goal is to get a sale. When done well, it can be one of the best ways to engage with leads and collaborators. It runs primarily on a subscription model, but you can also buy one-use credits. Do your research!

Business 136

Business Sales Recruiting Social Media Technical Review 136

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

SmartKarrot

MARCH 31, 2022

Management of renewals for subscription memberships. Develop and accomplish sales and operational revenue and profit goals and objectives to achieve Technisys’ strategic plan. Contribute to the recruiting, hiring, and development of top industry talent. Engaging your portfolio of clients. Apply here: [link].

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

ProfitWell

NOVEMBER 7, 2019

Your top subscription news. Here’s how it works to scale acquisition: Launch with a network of nano-influencers with a social media following of less than 10K in order to maximize engagement and ultimately, sales of items. And that’s a wrap for your November 7 subscription news. HubSpot x PieSync. Holy Grail Steak Co.

Sales Recruiting 40

Sales Recruiting Scale Sales Hiring Marketplace as a Service 40

Chart Mogul

OCTOBER 15, 2021

At SaaStr, we realized that not everyone has a reliable way to track subscription metrics. We believe you should be able to track your MRR movements, get real-time MRR updates, and see the complete picture of how your subscriptions evolve over time. At the core of growth is understanding your subscription metrics.

Sales Recruiting 52

Sales Recruiting Sales Hiring Travel Compensation 52

ProfitWell

OCTOBER 28, 2019

Your top subscription news. I hear we have a new neighbor in the subscription space— Citrix , a company comprised of digital workspace aiming to transform how you work. Citrix plans to shift to a subscription business model and software-as-a-service, as the company recently showed strength in its Workplace subscriptions.

Sales Recruiting 40

Sales Recruiting SaaS Advertising Subscription 40

SmartKarrot

OCTOBER 18, 2021

Role: VP Customer Success Location: Irvine, CA, US (Hybrid) Organization: IntelligenceBank As a VP of Customer Success, you will achieve business targets for upsell, product usage and engagement, retention ARR and churn prevention for the North American region. set by your manager.

Sales Recruiting 19

Sales Recruiting Customer Success Payment Services Payment Facilitation 19

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 157

Scale Payment Services Payment Methods Scaling 157

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

ChurnZero

DECEMBER 18, 2020

Can we recruit hiring new team members from January to April, or from January to June this year, just to make sure that as we enter in the next year, we’re able to start off with some wins and not get upside down. You may not be able to get it from the sales ops team anymore.

Customer Success 87

Customer Success Sales Recruiting Finance Sales Hiring 87

Intercom, Inc.

APRIL 18, 2019

Customer Success was barely a discipline when Anthony joined Gainsight, but thanks to the rise of SaaS and subscription-based business models more generally, where retaining and providing value to your existing customers is a non-negotiable, the category has exploded. I like the idea of being long-term greedy, but short-term humble.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

SmartKarrot

NOVEMBER 15, 2022

Role: Customer Success Manager Location: Cincinnati, OH (On-site) Organization: Motion Recruitment As a Customer Success Manager, you will own and efficiently manage multiple accounts, brands, and programs. Apply knowledge of company products and programs to provide strategic input to sales.

Customer Success 19

Customer Success Sales Recruiting Outsourced Development Construction 19

InsightSquared

FEBRUARY 12, 2020

12, 2020 – InsightSquared , the leading provider of revenue intelligence solutions, today announced integration with the LinkedIn Sales Navigator Application Platform to bring LinkedIn Sales Navigator usage data into InsightSquared’s revenue intelligence software. Key LinkedIn Sales Navigator analytics now available, include: .

Scale 12

Scale Sales Recruiting Sales Benchmarks 12

ProfitWell

OCTOBER 8, 2019

Your top subscription news. Using research from more than 15k subscription and SaaS companies, Patrick dissects where companies fail and how we can avoid those critical mistakes. And that’s a wrap for your October 8 subscription news. Today, we see the Slack of yesteryear make a pretty bold statement. Yet there’s still hope.

Sales Recruiting 40

Sales Recruiting Scale Subscription Payment Features 40

ProfitWell

NOVEMBER 20, 2019

Your top subscription news. And Zenefits —SaaS for managing human resources—is highlighting that change on its blog, deemed Workest. And that’s a wrap for your November 20 subscription news. Recruit your teammates into the subscription know: recurnow.com to sign up for episodes on the daily. Email Address Play.

Sales Hiring 40

Sales Hiring Sales Recruiting Content Marketing Underperforming Technical Team 40

SmartKarrot

OCTOBER 28, 2021

Apply here: [link] Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers. Cross-sell and up-sell opportunities.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Data Analysis 19

Intercom, Inc.

APRIL 22, 2019

With the advent of the subscription economy, support is increasingly responsible for fostering that relationship over time (which can lead to more long-term revenue). For us, that first fit was with growing sales teams. We were very, very focused on that fit – to be even more specific, on growing sales teams for high-tech products.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

SmartKarrot

FEBRUARY 2, 2022

Educate customers on the Dover product and coach them through their recruiting efforts. Work cross-functionally to drive strategic projects in operations, sales, marketing, hiring, and customer experience. Engage, advise & address customers’ use cases by mapping their business goals and Hevo’s product feature.

Customer Success 19

Customer Success Sales Recruiting Scale Sales Hiring 19

Sales Hacker

MAY 27, 2019

This week on the Sales Hacker podcast, we speak with Scott Armour. Subscribe to the Sales Hacker Podcast. The Flip Between Sales and Marketing [29:09]. Welcome to the Sales Hacker Podcast. Scott has had a multi-decade career specializing in building and scaling sales organizations. We’re on iTunes. And on Stitcher.

Scale 60

Scale Sales Recruiting Outsourced Development Communication 60

SmartKarrot

APRIL 13, 2020

SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. Instead of buying and installing the infrastructure, customers can simply bear the subscription costs of the functionalities they use. Source: Byteant , December 2019. Customer Support.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

Full Session

NOVEMBER 8, 2022

You can track: How long has the user engaged with your site. What page elements catch attention and engage customers. With session recording software, you can record, review, and analyze users’ actions in real-time to boost engagement rates and conversions. Track the pages that users engage with the most. FullSession.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

Outseta

JULY 2, 2018

Live chat is commonly used in both the context of sales and support, and adding this feature will help bring us closer to feature parity with the more established players in this space who are increasingly being dragged upmarket. We think it's a significant competitive advantage both in terms of recruiting and in terms of employee retention.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

SaaStr

JUNE 10, 2020

Meagen, sales. Launch it to our customers, launch it to the sales team, launch it to prospects.” What did we need for our sales team from an enablement standpoint and our CSMs? And then of course, sales pipeline and the livelihood of our business. They’re going to build a bunch of things that we need.

Travel 181

Travel Marketing Scale Outsourcing Services 181

SmartKarrot

MARCH 3, 2021

Oversee all aspects of people management within the designated customer success team including recruitment, selection, training, performance management, coaching, and motivation. Develop an ongoing customer lifecycle management profile, tracking methodology and enhancement plan to identify, grow and retain the best customers.

Customer Success 10

Customer Success Sales Recruiting Scale Technical Review 10

OpenView Labs

OCTOBER 31, 2019

Talk about ruining a meal: When Gerhardt showed the following slide, the CMO next to me dropped her bagel and said, “I just texted my VP of sales that the way we’re selling is obsolete.”. In The Greatest Sales Deck I’ve Ever Seen , I outlined the structure of a great pitch, starting with “naming the undeniable change in the world.”.

Sales Recruiting 40

Sales Recruiting AI Search Leadership AI 40